Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE malfunctioned at 70,000 mile. Was told there was a misfire in cylinder 2 and engine coolant intrusion. The problem has been thoroughly noted online as a defect that FORD will not assume recall for. Engine light just turned on 2 weeks prior to dealership service diagnostic.
Corrective Action:
ENGINE malfunctioned at 70,000 mile. Was told there was a misfire in cylinder 2 and engine coolant intrusion. The problem has been thoroughly noted online as a defect that FORD will not assume recall for. Engine light just turned on 2 weeks prior to dealership service diagnostic.
Additional Notes:
ENGINE malfunctioned at 70,000 mile. Was told there was a misfire in cylinder 2 and engine coolant intrusion. The problem has been thoroughly noted online as a defect that FORD will not assume recall for. Engine light just turned on 2 weeks prior to dealership service diagnostic.
Mfg Campaign: 11645659
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was told by a mechanic that my engine block has a crack in it and that I need a new engine. This seems to be an ongoing issue with 2018 Ford Escapes. It will cost me $7000 for a used engine and there are a lot of people in the same boat with this vehicle. Is there a recall on it yet??
Corrective Action:
I was told by a mechanic that my engine block has a crack in it and that I need a new engine. This seems to be an ongoing issue with 2018 Ford Escapes. It will cost me $7000 for a used engine and there are a lot of people in the same boat with this vehicle. Is there a recall on it yet??
Additional Notes:
I was told by a mechanic that my engine block has a crack in it and that I need a new engine. This seems to be an ongoing issue with 2018 Ford Escapes. It will cost me $7000 for a used engine and there are a lot of people in the same boat with this vehicle. Is there a recall on it yet??
Mfg Campaign: 11645128
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine has internal coolant leakage causing sudden and extreme overheating. A warning comes on to pull over immediately.
Corrective Action:
The engine has internal coolant leakage causing sudden and extreme overheating. A warning comes on to pull over immediately.
Additional Notes:
The engine has internal coolant leakage causing sudden and extreme overheating. A warning comes on to pull over immediately.
Mfg Campaign: 11644258
Recall Date: Feb 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine misfires low coolant
Corrective Action:
Engine misfires low coolant
Additional Notes:
Engine misfires low coolant
Mfg Campaign: 11644147
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine overheat warning and vehicle shut down on highway. Mechanic says most likely compromised head gasket with coolant intrusion into engine. Currently quoted $7200 at Ford dealer for short engine block replacement.
Corrective Action:
Engine overheat warning and vehicle shut down on highway. Mechanic says most likely compromised head gasket with coolant intrusion into engine. Currently quoted $7200 at Ford dealer for short engine block replacement.
Additional Notes:
Engine overheat warning and vehicle shut down on highway. Mechanic says most likely compromised head gasket with coolant intrusion into engine. Currently quoted $7200 at Ford dealer for short engine block replacement.
Mfg Campaign: 11644020
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle jerked. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate as needed. The "Transmission failure warning light was illuminated. The contact stated that on another occasion, the gear shifter was stuck in park(P). The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission and flywheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was 113,184.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle jerked. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate as needed. The "Transmission failure warning light was illuminated. The contact stated that on another occasion, the gear shifter was stuck in park(P). The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission and flywheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was 113,184.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle jerked. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate as needed. The "Transmission failure warning light was illuminated. The contact stated that on another occasion, the gear shifter was stuck in park(P). The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission and flywheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was 113,184.
Mfg Campaign: 11643356
Recall Date: Feb 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On recent trip to Florida from Ohio, we experienced an incident where the check engine service light was flashing and the car was running very rough(determined later that it was misfiring). Incident lasted about 3-4 minutes. Were able to get to next exit; before we exited the highway the incident stopped, and the engine sounds back to normal. Pulled into a parking lot, shut off the engine, and restarted and stopped a number of time. The check engine light never came back on. Drove another 600+ miles to our destination in Siesta Key FL. Decided to contact local Ford dealer, Sarasota Ford, to have it checked out before having to drive 1100 miles back home. Learned that their diagnostics indicated that we had a coolant leak into the engine. Service advisor initially indicated that he thought their was a "recall repair" for this issue. But later advised that the "recall" had expired on Nov. 30, 2022, and was subject to a limit of 7 years of service or 84000 miles. Estimated repair cost was $8000, about the value of the 2018 Ford Escape with 100,900 miles. Contact Ford customer service to discuss why the "recall" had a time and mileage limit, and why I wasn't notified. CSR was really rather rude; advised that it was NOT a recall but a Technical Service Bulletin (TSB). On subsequent discussion with both Sarasota Ford and Masheter Ford in Columbus OH, where we bought the vehicle, also learned that the one time repair offered by the TSB was only valid IF the vehicle actually experienced a coolant leak. I have a Master's Degree in Mechanical Engineering, and in researching what lead to the TSB being issued, learned that the actual design of the head gasket was changed. This to me indicates that a defect in the design was discovered, prompting a change. Based on that this TSB should have had NO restrictions on time or mileage for the one time repair, and quite frankly should have been offered to customers BEFORE a coolant leak actually occured, not afterwards
Corrective Action:
On recent trip to Florida from Ohio, we experienced an incident where the check engine service light was flashing and the car was running very rough(determined later that it was misfiring). Incident lasted about 3-4 minutes. Were able to get to next exit; before we exited the highway the incident stopped, and the engine sounds back to normal. Pulled into a parking lot, shut off the engine, and restarted and stopped a number of time. The check engine light never came back on. Drove another 600+ miles to our destination in Siesta Key FL. Decided to contact local Ford dealer, Sarasota Ford, to have it checked out before having to drive 1100 miles back home. Learned that their diagnostics indicated that we had a coolant leak into the engine. Service advisor initially indicated that he thought their was a "recall repair" for this issue. But later advised that the "recall" had expired on Nov. 30, 2022, and was subject to a limit of 7 years of service or 84000 miles. Estimated repair cost was $8000, about the value of the 2018 Ford Escape with 100,900 miles. Contact Ford customer service to discuss why the "recall" had a time and mileage limit, and why I wasn't notified. CSR was really rather rude; advised that it was NOT a recall but a Technical Service Bulletin (TSB). On subsequent discussion with both Sarasota Ford and Masheter Ford in Columbus OH, where we bought the vehicle, also learned that the one time repair offered by the TSB was only valid IF the vehicle actually experienced a coolant leak. I have a Master's Degree in Mechanical Engineering, and in researching what lead to the TSB being issued, learned that the actual design of the head gasket was changed. This to me indicates that a defect in the design was discovered, prompting a change. Based on that this TSB should have had NO restrictions on time or mileage for the one time repair, and quite frankly should have been offered to customers BEFORE a coolant leak actually occured, not afterwards
Additional Notes:
On recent trip to Florida from Ohio, we experienced an incident where the check engine service light was flashing and the car was running very rough(determined later that it was misfiring). Incident lasted about 3-4 minutes. Were able to get to next exit; before we exited the highway the incident stopped, and the engine sounds back to normal. Pulled into a parking lot, shut off the engine, and restarted and stopped a number of time. The check engine light never came back on. Drove another 600+ miles to our destination in Siesta Key FL. Decided to contact local Ford dealer, Sarasota Ford, to have it checked out before having to drive 1100 miles back home. Learned that their diagnostics indicated that we had a coolant leak into the engine. Service advisor initially indicated that he thought their was a "recall repair" for this issue. But later advised that the "recall" had expired on Nov. 30, 2022, and was subject to a limit of 7 years of service or 84000 miles. Estimated repair cost was $8000, about the value of the 2018 Ford Escape with 100,900 miles. Contact Ford customer service to discuss why the "recall" had a time and mileage limit, and why I wasn't notified. CSR was really rather rude; advised that it was NOT a recall but a Technical Service Bulletin (TSB). On subsequent discussion with both Sarasota Ford and Masheter Ford in Columbus OH, where we bought the vehicle, also learned that the one time repair offered by the TSB was only valid IF the vehicle actually experienced a coolant leak. I have a Master's Degree in Mechanical Engineering, and in researching what lead to the TSB being issued, learned that the actual design of the head gasket was changed. This to me indicates that a defect in the design was discovered, prompting a change. Based on that this TSB should have had NO restrictions on time or mileage for the one time repair, and quite frankly should have been offered to customers BEFORE a coolant leak actually occured, not afterwards
Mfg Campaign: 11643506
Recall Date: Feb 18, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequently. The contact had taken the vehicle to a local Auto Parts Store and was diagnosed and DTC: P0456 (Evap. System); P0451 (Evap. System Switch) and P1450 Bleed out Fuel Vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) for the Canister Purge Valve (CPV) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequently. The contact had taken the vehicle to a local Auto Parts Store and was diagnosed and DTC: P0456 (Evap. System); P0451 (Evap. System Switch) and P1450 Bleed out Fuel Vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) for the Canister Purge Valve (CPV) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequently. The contact had taken the vehicle to a local Auto Parts Store and was diagnosed and DTC: P0456 (Evap. System); P0451 (Evap. System Switch) and P1450 Bleed out Fuel Vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) for the Canister Purge Valve (CPV) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Mfg Campaign: 11643510
Recall Date: Feb 18, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Corrective Action:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Additional Notes:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Mfg Campaign: 11643214
Recall Date: Feb 17, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Corrective Action:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Additional Notes:
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .
Mfg Campaign: 11643214
Recall Date: Feb 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion in the cylinders that requires a replacement engine, a known issue by Ford but not something they are replacing or assisting with the cost of if you are outwith 84,000 miles.
Corrective Action:
Coolant intrusion in the cylinders that requires a replacement engine, a known issue by Ford but not something they are replacing or assisting with the cost of if you are outwith 84,000 miles.
Additional Notes:
Coolant intrusion in the cylinders that requires a replacement engine, a known issue by Ford but not something they are replacing or assisting with the cost of if you are outwith 84,000 miles.
Mfg Campaign: 11642921
Recall Date: Feb 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine has a defect that causes car to have coolant leak and engine block to crack while driving, putting the vehicle into "limp mode". Accident can occur when vehicle suddenly begins decelerating while driving. There is no current recall for this issue for this vehicle.
Corrective Action:
Engine has a defect that causes car to have coolant leak and engine block to crack while driving, putting the vehicle into "limp mode". Accident can occur when vehicle suddenly begins decelerating while driving. There is no current recall for this issue for this vehicle.
Additional Notes:
Engine has a defect that causes car to have coolant leak and engine block to crack while driving, putting the vehicle into "limp mode". Accident can occur when vehicle suddenly begins decelerating while driving. There is no current recall for this issue for this vehicle.
Mfg Campaign: 11642410
Recall Date: Feb 13, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.
Mfg Campaign: 11642462
Recall Date: Feb 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours away from the city where I live. I do not have the money to repair the car. So I had to rent a car. And will have to find a way to buy a new car.
Corrective Action:
The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours away from the city where I live. I do not have the money to repair the car. So I had to rent a car. And will have to find a way to buy a new car.
Additional Notes:
The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours away from the city where I live. I do not have the money to repair the car. So I had to rent a car. And will have to find a way to buy a new car.
Mfg Campaign: 11642215
Recall Date: Feb 12, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local O'Reilly Auto Parts store which diagnosed that the EVAP high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local O'Reilly Auto Parts store which diagnosed that the EVAP high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local O'Reilly Auto Parts store which diagnosed that the EVAP high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.
Mfg Campaign: 11641084
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on after a few rough starts prior, all of the rough starts came with white smoke from my exhaust pipe, and the entirety of my vehicle shaking. My first initial impression of the issue was either my spark plugs or my ignition coils. Neither was the case. I have had my car checked out by multiple mechanic shops, and they have all said I have a “coolant intrusion”, as I have had to refill my coolant several times in the past 2 months, while also having “milky oil” indicating coolant has been leaking and mixing into my oil, causing the code P0302, or a cylinder 2 misfire. For a new engine from Ford themselves, I have been quoted $14,000 plus taxes to get this issue fixed. My only concern is Ford has a class-action lawsuit filed against them for this same issue. I can’t afford to put $14,000 into this vehicle for a new engine, when the issue has been happening to many, many others, all fitting the exact description of what I am complaining about. I am concerned for my safety as people with the same issue, have expressed their vehicles have overheated without warning. I am worried my vehicle will catch on fire, as well as my own safety while driving the vehicle. My vehicle is also not covered by warranty.
Corrective Action:
My check engine light came on after a few rough starts prior, all of the rough starts came with white smoke from my exhaust pipe, and the entirety of my vehicle shaking. My first initial impression of the issue was either my spark plugs or my ignition coils. Neither was the case. I have had my car checked out by multiple mechanic shops, and they have all said I have a “coolant intrusion”, as I have had to refill my coolant several times in the past 2 months, while also having “milky oil” indicating coolant has been leaking and mixing into my oil, causing the code P0302, or a cylinder 2 misfire. For a new engine from Ford themselves, I have been quoted $14,000 plus taxes to get this issue fixed. My only concern is Ford has a class-action lawsuit filed against them for this same issue. I can’t afford to put $14,000 into this vehicle for a new engine, when the issue has been happening to many, many others, all fitting the exact description of what I am complaining about. I am concerned for my safety as people with the same issue, have expressed their vehicles have overheated without warning. I am worried my vehicle will catch on fire, as well as my own safety while driving the vehicle. My vehicle is also not covered by warranty.
Additional Notes:
My check engine light came on after a few rough starts prior, all of the rough starts came with white smoke from my exhaust pipe, and the entirety of my vehicle shaking. My first initial impression of the issue was either my spark plugs or my ignition coils. Neither was the case. I have had my car checked out by multiple mechanic shops, and they have all said I have a “coolant intrusion”, as I have had to refill my coolant several times in the past 2 months, while also having “milky oil” indicating coolant has been leaking and mixing into my oil, causing the code P0302, or a cylinder 2 misfire. For a new engine from Ford themselves, I have been quoted $14,000 plus taxes to get this issue fixed. My only concern is Ford has a class-action lawsuit filed against them for this same issue. I can’t afford to put $14,000 into this vehicle for a new engine, when the issue has been happening to many, many others, all fitting the exact description of what I am complaining about. I am concerned for my safety as people with the same issue, have expressed their vehicles have overheated without warning. I am worried my vehicle will catch on fire, as well as my own safety while driving the vehicle. My vehicle is also not covered by warranty.
Mfg Campaign: 11641097
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 Ford Escape Titanium 2.0 Ecoboost engine is experiencing issues that include coolant leaking into the cylinder. There has been white smoke emitting from the exhaust with an odor present. Multiple mechanics have looked at the vehicle and have reported that it might need a total engine replacement. The vehicle has roughly 64,200 miles on it and is currently at a Ford Dealership in Clarksville, Indiana. A google search shows that this is a known issue with the Ford 2.0 Ecoboost engine, but Ford is not showing a recall. I also have seen that there is or there is the possibility of a class action lawsuit.
Corrective Action:
My 2018 Ford Escape Titanium 2.0 Ecoboost engine is experiencing issues that include coolant leaking into the cylinder. There has been white smoke emitting from the exhaust with an odor present. Multiple mechanics have looked at the vehicle and have reported that it might need a total engine replacement. The vehicle has roughly 64,200 miles on it and is currently at a Ford Dealership in Clarksville, Indiana. A google search shows that this is a known issue with the Ford 2.0 Ecoboost engine, but Ford is not showing a recall. I also have seen that there is or there is the possibility of a class action lawsuit.
Additional Notes:
My 2018 Ford Escape Titanium 2.0 Ecoboost engine is experiencing issues that include coolant leaking into the cylinder. There has been white smoke emitting from the exhaust with an odor present. Multiple mechanics have looked at the vehicle and have reported that it might need a total engine replacement. The vehicle has roughly 64,200 miles on it and is currently at a Ford Dealership in Clarksville, Indiana. A google search shows that this is a known issue with the Ford 2.0 Ecoboost engine, but Ford is not showing a recall. I also have seen that there is or there is the possibility of a class action lawsuit.
Mfg Campaign: 11641103
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Fluids leaked into engine. Overheated and died on highway drive home no check engine lights were on prior. 2nd and 4th cylinder misfires. Spark plug welded and cross threaded and needed to replaced but when when it was attempted it broke off in engine due to being welded. Due to the original issues and all of those caused from them this vehicle is NOT SAFE; even if this was able to work again it is NOT SAFE! It was a family car and we do NOT trust for our families safety!! (Had car towed to repair the next day and has been inoperable since without either new engine or engine rebuild.)
Corrective Action:
Fluids leaked into engine. Overheated and died on highway drive home no check engine lights were on prior. 2nd and 4th cylinder misfires. Spark plug welded and cross threaded and needed to replaced but when when it was attempted it broke off in engine due to being welded. Due to the original issues and all of those caused from them this vehicle is NOT SAFE; even if this was able to work again it is NOT SAFE! It was a family car and we do NOT trust for our families safety!! (Had car towed to repair the next day and has been inoperable since without either new engine or engine rebuild.)
Additional Notes:
Fluids leaked into engine. Overheated and died on highway drive home no check engine lights were on prior. 2nd and 4th cylinder misfires. Spark plug welded and cross threaded and needed to replaced but when when it was attempted it broke off in engine due to being welded. Due to the original issues and all of those caused from them this vehicle is NOT SAFE; even if this was able to work again it is NOT SAFE! It was a family car and we do NOT trust for our families safety!! (Had car towed to repair the next day and has been inoperable since without either new engine or engine rebuild.)
Mfg Campaign: 11641134
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought this car a month ago and now the transmission is not working I got a warning from my car saying “transmission fault service now” and now I’m trying to see how to fix that, if you guys can help me that would be great
Corrective Action:
I bought this car a month ago and now the transmission is not working I got a warning from my car saying “transmission fault service now” and now I’m trying to see how to fix that, if you guys can help me that would be great
Additional Notes:
I bought this car a month ago and now the transmission is not working I got a warning from my car saying “transmission fault service now” and now I’m trying to see how to fix that, if you guys can help me that would be great
Mfg Campaign: 11641156
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 Ford Escape started to shake upon starting the engine. Within 2 days the check engine light turned on. I immediately phoned my mechanic and took the car in for diagnostics. The mechanic determined that coolant is present in the engine cylinders, he said likely due to head gasket failure. He said that the only was to resolve the issue is a total engine replacement which he quoted could cost as much as $17,000. The mechanic tells me that the car cannot be driven at all as it is because the engine can fail at any time. This renders the car a total loss. I have done internet searches and have discovered that many Ford owners are experiencing this same problem and that it has been known to Ford that there is this defect in certain models yet they have not offered a recall or compensation for repairs.
Corrective Action:
My 2018 Ford Escape started to shake upon starting the engine. Within 2 days the check engine light turned on. I immediately phoned my mechanic and took the car in for diagnostics. The mechanic determined that coolant is present in the engine cylinders, he said likely due to head gasket failure. He said that the only was to resolve the issue is a total engine replacement which he quoted could cost as much as $17,000. The mechanic tells me that the car cannot be driven at all as it is because the engine can fail at any time. This renders the car a total loss. I have done internet searches and have discovered that many Ford owners are experiencing this same problem and that it has been known to Ford that there is this defect in certain models yet they have not offered a recall or compensation for repairs.
Additional Notes:
My 2018 Ford Escape started to shake upon starting the engine. Within 2 days the check engine light turned on. I immediately phoned my mechanic and took the car in for diagnostics. The mechanic determined that coolant is present in the engine cylinders, he said likely due to head gasket failure. He said that the only was to resolve the issue is a total engine replacement which he quoted could cost as much as $17,000. The mechanic tells me that the car cannot be driven at all as it is because the engine can fail at any time. This renders the car a total loss. I have done internet searches and have discovered that many Ford owners are experiencing this same problem and that it has been known to Ford that there is this defect in certain models yet they have not offered a recall or compensation for repairs.
Mfg Campaign: 11641170
Recall Date: Feb 6, 2025
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