Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. Mileage on my car is 85,918 Ford had a recall on the engine but the recall was for 84,000 miles or below. So, my car is over by 1,918 miles. Ford says they can’t do anything to offset the cost of getting a new engine.
Corrective Action:
The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. Mileage on my car is 85,918 Ford had a recall on the engine but the recall was for 84,000 miles or below. So, my car is over by 1,918 miles. Ford says they can’t do anything to offset the cost of getting a new engine.
Additional Notes:
The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. Mileage on my car is 85,918 Ford had a recall on the engine but the recall was for 84,000 miles or below. So, my car is over by 1,918 miles. Ford says they can’t do anything to offset the cost of getting a new engine.
Mfg Campaign: 11610006
Recall Date: Aug 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 45 MH, the vehicle stalled. The vehicle failed to restart and was towed to the residence where a handheld diagnostic machine failed to retrieve any fault codes. Additionally, while the vehicle was parked on several occasions, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 45 MH, the vehicle stalled. The vehicle failed to restart and was towed to the residence where a handheld diagnostic machine failed to retrieve any fault codes. Additionally, while the vehicle was parked on several occasions, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 45 MH, the vehicle stalled. The vehicle failed to restart and was towed to the residence where a handheld diagnostic machine failed to retrieve any fault codes. Additionally, while the vehicle was parked on several occasions, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11609335
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low COOLANT reservoir condition and COOLANT into the engine with regular driving and maintenance. After 58,000 miles the owner had intermittent check engine lights stating to check or change the ignition coil and/or plug on 2 of 4 cylinders. Owner did this at their own expense, and check engine light continued to go on and off intermittently and refilled COOLANT reservoir. At 60,000 miles the owner experienced some white smoke coming from engine and additional check engine lights with the same codes and one additional code relating to misfire. Owner took the vehicle to an independent mechanic which tested it and found coolant into affected cylinders. Shop advised owner to rebuild or replace the engine, but after further research into this issue identified it as catastrophic ENGINE failure and new engine replacement from Ford would be required. Owner spoke to Ford who instructed him to take it to the nearest Ford Service Center for further diagnosis and repair. After 2 days service department contacted owner back and told them the repair cost for new engine is $6450 and Ford may provide some assistance based on the age and mileage of the vehicle. Vehicle was repaired at owner expense and now awaiting further assistance due to recall needed on this issue due to safety concerns and lack of drivability once service light is encountered. Vehicle did not catch on fire, but fire or mechanical breakdown while driving was another concern from the owner at the time and why the vehicle was towed to Ford Service Center.
Corrective Action:
Low COOLANT reservoir condition and COOLANT into the engine with regular driving and maintenance. After 58,000 miles the owner had intermittent check engine lights stating to check or change the ignition coil and/or plug on 2 of 4 cylinders. Owner did this at their own expense, and check engine light continued to go on and off intermittently and refilled COOLANT reservoir. At 60,000 miles the owner experienced some white smoke coming from engine and additional check engine lights with the same codes and one additional code relating to misfire. Owner took the vehicle to an independent mechanic which tested it and found coolant into affected cylinders. Shop advised owner to rebuild or replace the engine, but after further research into this issue identified it as catastrophic ENGINE failure and new engine replacement from Ford would be required. Owner spoke to Ford who instructed him to take it to the nearest Ford Service Center for further diagnosis and repair. After 2 days service department contacted owner back and told them the repair cost for new engine is $6450 and Ford may provide some assistance based on the age and mileage of the vehicle. Vehicle was repaired at owner expense and now awaiting further assistance due to recall needed on this issue due to safety concerns and lack of drivability once service light is encountered. Vehicle did not catch on fire, but fire or mechanical breakdown while driving was another concern from the owner at the time and why the vehicle was towed to Ford Service Center.
Additional Notes:
Low COOLANT reservoir condition and COOLANT into the engine with regular driving and maintenance. After 58,000 miles the owner had intermittent check engine lights stating to check or change the ignition coil and/or plug on 2 of 4 cylinders. Owner did this at their own expense, and check engine light continued to go on and off intermittently and refilled COOLANT reservoir. At 60,000 miles the owner experienced some white smoke coming from engine and additional check engine lights with the same codes and one additional code relating to misfire. Owner took the vehicle to an independent mechanic which tested it and found coolant into affected cylinders. Shop advised owner to rebuild or replace the engine, but after further research into this issue identified it as catastrophic ENGINE failure and new engine replacement from Ford would be required. Owner spoke to Ford who instructed him to take it to the nearest Ford Service Center for further diagnosis and repair. After 2 days service department contacted owner back and told them the repair cost for new engine is $6450 and Ford may provide some assistance based on the age and mileage of the vehicle. Vehicle was repaired at owner expense and now awaiting further assistance due to recall needed on this issue due to safety concerns and lack of drivability once service light is encountered. Vehicle did not catch on fire, but fire or mechanical breakdown while driving was another concern from the owner at the time and why the vehicle was towed to Ford Service Center.
Mfg Campaign: 11609435
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while parking the vehicle, the check engine warning light illuminated. The vehicle was taken to a Toyota dealer where the vehicle was purchased. The dealer determined that there was coolant intrusion into the cylinders due to a cracked engine block. The dealer determined that the engine needed to be replaced. The dealer informed the contact that the repair could not be covered under an extended warranty because the vehicle had exceeded the mileage limitations. The vehicle was not repaired. The Ford dealer and manufacturer were not notified of the failure. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while parking the vehicle, the check engine warning light illuminated. The vehicle was taken to a Toyota dealer where the vehicle was purchased. The dealer determined that there was coolant intrusion into the cylinders due to a cracked engine block. The dealer determined that the engine needed to be replaced. The dealer informed the contact that the repair could not be covered under an extended warranty because the vehicle had exceeded the mileage limitations. The vehicle was not repaired. The Ford dealer and manufacturer were not notified of the failure. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while parking the vehicle, the check engine warning light illuminated. The vehicle was taken to a Toyota dealer where the vehicle was purchased. The dealer determined that there was coolant intrusion into the cylinders due to a cracked engine block. The dealer determined that the engine needed to be replaced. The dealer informed the contact that the repair could not be covered under an extended warranty because the vehicle had exceeded the mileage limitations. The vehicle was not repaired. The Ford dealer and manufacturer were not notified of the failure. The failure mileage was approximately 86,000.
Mfg Campaign: 11608424
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started to misfire, with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started to misfire, with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started to misfire, with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
Mfg Campaign: 11608458
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11608485
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11608485
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Corrective Action:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Additional Notes:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Mfg Campaign: 11608497
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Corrective Action:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Additional Notes:
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
Mfg Campaign: 11608497
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased vehicle used and had my mechanic inspect it. They reported that there was a possible coolant leak and so I took it back to the dealer, Antwerpen Toyota. They couldn’t find anything. After a couple oil changes where my mechanic continued to state there was a coolant leak somewhere, went back to Antwerpen where they said it could be that the radiator isn’t sealed properly. Took it to a proper Ford dealer who has now said there is coolant intrusion in an engine cylinder and the engine needs replaced, which from looking online, seems to be a frequently occurring issue with these engines that has not been recalled
Corrective Action:
Purchased vehicle used and had my mechanic inspect it. They reported that there was a possible coolant leak and so I took it back to the dealer, Antwerpen Toyota. They couldn’t find anything. After a couple oil changes where my mechanic continued to state there was a coolant leak somewhere, went back to Antwerpen where they said it could be that the radiator isn’t sealed properly. Took it to a proper Ford dealer who has now said there is coolant intrusion in an engine cylinder and the engine needs replaced, which from looking online, seems to be a frequently occurring issue with these engines that has not been recalled
Additional Notes:
Purchased vehicle used and had my mechanic inspect it. They reported that there was a possible coolant leak and so I took it back to the dealer, Antwerpen Toyota. They couldn’t find anything. After a couple oil changes where my mechanic continued to state there was a coolant leak somewhere, went back to Antwerpen where they said it could be that the radiator isn’t sealed properly. Took it to a proper Ford dealer who has now said there is coolant intrusion in an engine cylinder and the engine needs replaced, which from looking online, seems to be a frequently occurring issue with these engines that has not been recalled
Mfg Campaign: 11608522
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Corrective Action:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Additional Notes:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Mfg Campaign: 11608017
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Corrective Action:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Additional Notes:
While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
Mfg Campaign: 11608017
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine was throwing multiple codes from misfires to crank sensors. Low coolant light was not working. Engine ended up having a blown head gasket and overheated because of low coolant. Upon researching the problem, I have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.
Corrective Action:
The engine was throwing multiple codes from misfires to crank sensors. Low coolant light was not working. Engine ended up having a blown head gasket and overheated because of low coolant. Upon researching the problem, I have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.
Additional Notes:
The engine was throwing multiple codes from misfires to crank sensors. Low coolant light was not working. Engine ended up having a blown head gasket and overheated because of low coolant. Upon researching the problem, I have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.
Mfg Campaign: 11608114
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Corrective Action:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Additional Notes:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Mfg Campaign: 11608120
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Corrective Action:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Additional Notes:
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
Mfg Campaign: 11608120
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Corrective Action:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Additional Notes:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Mfg Campaign: 11607797
Recall Date: Aug 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Corrective Action:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Additional Notes:
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
Mfg Campaign: 11607797
Recall Date: Aug 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving the engine would run rough and started missing which resulted in diminished power. Took it to mechanic to change spark plugs. Problem still continued. Took it to Ford dealership for diagnostic test. They determined there is coolant intrusion in cylinders #2 & # 3. Recommended engine replacement.
Corrective Action:
While driving the engine would run rough and started missing which resulted in diminished power. Took it to mechanic to change spark plugs. Problem still continued. Took it to Ford dealership for diagnostic test. They determined there is coolant intrusion in cylinders #2 & # 3. Recommended engine replacement.
Additional Notes:
While driving the engine would run rough and started missing which resulted in diminished power. Took it to mechanic to change spark plugs. Problem still continued. Took it to Ford dealership for diagnostic test. They determined there is coolant intrusion in cylinders #2 & # 3. Recommended engine replacement.
Mfg Campaign: 11607828
Recall Date: Aug 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.
Corrective Action:
Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.
Additional Notes:
Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.
Mfg Campaign: 11607633
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.
Mfg Campaign: 11607360
Recall Date: Aug 8, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury