Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant is leaking into the engine and mechanic says the vehicle will now require a new engine
Corrective Action:
Engine coolant is leaking into the engine and mechanic says the vehicle will now require a new engine
Additional Notes:
Engine coolant is leaking into the engine and mechanic says the vehicle will now require a new engine
Mfg Campaign: 11669214
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Mfg Campaign: 11669282
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Mfg Campaign: 11669282
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Mfg Campaign: 11669282
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough. No warning light was illuminated. Additionally, the contact detected a sweet odor inside the vehicle and noticed white smoke coming from the exhaust pipe. The contact also discovered that coolant was leaking on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough. No warning light was illuminated. Additionally, the contact detected a sweet odor inside the vehicle and noticed white smoke coming from the exhaust pipe. The contact also discovered that coolant was leaking on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough. No warning light was illuminated. Additionally, the contact detected a sweet odor inside the vehicle and noticed white smoke coming from the exhaust pipe. The contact also discovered that coolant was leaking on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,000.
Mfg Campaign: 11669290
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel was shaking abnormally. The contact stated that the check engine warning light was illuminated for approximately 2 miles. The contact stated that after parking the vehicle, the warning light was no longer illuminated. The contact called a person who inspected the vehicle, but was unable to identify any failures with the vehicle. The vehicle was towed to a certified mechanic who retrieved DTC: P0303 (Cylinder #3 misfire - and fractured head gasket). The vehicle was not repaired. The vehicle was towed to another mechanic who scheduled an engine replacement. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel was shaking abnormally. The contact stated that the check engine warning light was illuminated for approximately 2 miles. The contact stated that after parking the vehicle, the warning light was no longer illuminated. The contact called a person who inspected the vehicle, but was unable to identify any failures with the vehicle. The vehicle was towed to a certified mechanic who retrieved DTC: P0303 (Cylinder #3 misfire - and fractured head gasket). The vehicle was not repaired. The vehicle was towed to another mechanic who scheduled an engine replacement. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel was shaking abnormally. The contact stated that the check engine warning light was illuminated for approximately 2 miles. The contact stated that after parking the vehicle, the warning light was no longer illuminated. The contact called a person who inspected the vehicle, but was unable to identify any failures with the vehicle. The vehicle was towed to a certified mechanic who retrieved DTC: P0303 (Cylinder #3 misfire - and fractured head gasket). The vehicle was not repaired. The vehicle was towed to another mechanic who scheduled an engine replacement. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,000.
Mfg Campaign: 11668924
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Mfg Campaign: 11668929
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.
Mfg Campaign: 11668929
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion in cylinders causing sudden stalling and engine failure.
Corrective Action:
Coolant intrusion in cylinders causing sudden stalling and engine failure.
Additional Notes:
Coolant intrusion in cylinders causing sudden stalling and engine failure.
Mfg Campaign: 11668989
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 Ford Escape that I got under 3 years ago needs a new engine. It has the ecoboost engine. There should be a recall for this car because so many people are struggling with this. I know that there are others out there struggling like I am with a lot left to pay off their lease and not having the ability to buy another vehicle or afford a new engine. My first check engine light came on and was a cylinder 3 misfire. The spark plugs were all replaced. The engine light came back on after a week and it was a cylinder 2 misfire. The light came back on after a few days of getting it inspected/looked at. Took it back to the shop and I was told the engine must be replaced because leaking coolant getting into the engine causing many issues. Their ecoboost engines are faulty and they should be held accountable.
Corrective Action:
My 2018 Ford Escape that I got under 3 years ago needs a new engine. It has the ecoboost engine. There should be a recall for this car because so many people are struggling with this. I know that there are others out there struggling like I am with a lot left to pay off their lease and not having the ability to buy another vehicle or afford a new engine. My first check engine light came on and was a cylinder 3 misfire. The spark plugs were all replaced. The engine light came back on after a week and it was a cylinder 2 misfire. The light came back on after a few days of getting it inspected/looked at. Took it back to the shop and I was told the engine must be replaced because leaking coolant getting into the engine causing many issues. Their ecoboost engines are faulty and they should be held accountable.
Additional Notes:
My 2018 Ford Escape that I got under 3 years ago needs a new engine. It has the ecoboost engine. There should be a recall for this car because so many people are struggling with this. I know that there are others out there struggling like I am with a lot left to pay off their lease and not having the ability to buy another vehicle or afford a new engine. My first check engine light came on and was a cylinder 3 misfire. The spark plugs were all replaced. The engine light came back on after a week and it was a cylinder 2 misfire. The light came back on after a few days of getting it inspected/looked at. Took it back to the shop and I was told the engine must be replaced because leaking coolant getting into the engine causing many issues. Their ecoboost engines are faulty and they should be held accountable.
Mfg Campaign: 11668673
Recall Date: Jun 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Corrective Action:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Additional Notes:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Mfg Campaign: 11668399
Recall Date: Jun 22, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Corrective Action:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Additional Notes:
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
Mfg Campaign: 11668399
Recall Date: Jun 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There is an Internal coolant leak inside of engine took it to a ford dealer they said it was not doing it when they checked it. This problem is getting worse blowing thick white smoke out of tail pipe and losing coolant rapidly. I looked this up it is a known problem /recall for this engine , make and model of vehicle. I have been trying to get this fixed for a while now and ford just gives me the run around. I had my mechanic test it and it came back as blowing combustion gas into the coolant system indicating blown head gasket or internal leak.
Corrective Action:
There is an Internal coolant leak inside of engine took it to a ford dealer they said it was not doing it when they checked it. This problem is getting worse blowing thick white smoke out of tail pipe and losing coolant rapidly. I looked this up it is a known problem /recall for this engine , make and model of vehicle. I have been trying to get this fixed for a while now and ford just gives me the run around. I had my mechanic test it and it came back as blowing combustion gas into the coolant system indicating blown head gasket or internal leak.
Additional Notes:
There is an Internal coolant leak inside of engine took it to a ford dealer they said it was not doing it when they checked it. This problem is getting worse blowing thick white smoke out of tail pipe and losing coolant rapidly. I looked this up it is a known problem /recall for this engine , make and model of vehicle. I have been trying to get this fixed for a while now and ford just gives me the run around. I had my mechanic test it and it came back as blowing combustion gas into the coolant system indicating blown head gasket or internal leak.
Mfg Campaign: 11668329
Recall Date: Jun 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I want to report a coolant leak that is a known issue with this vehicle . Im dealing with misfires and uncertainties when driving.
Corrective Action:
I want to report a coolant leak that is a known issue with this vehicle . Im dealing with misfires and uncertainties when driving.
Additional Notes:
I want to report a coolant leak that is a known issue with this vehicle . Im dealing with misfires and uncertainties when driving.
Mfg Campaign: 11668255
Recall Date: Jun 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine must be replaced due to coolant intrusion into the cylinder head. I was not told about any ongoing issue from the car dealer when I purchased in July 2022. I bought and financed car in good condition with 91k miles for $15,500 (which was fair market value) . I found out approx a year ago about ongoing issue, when I noticed excessive coolant loss. I was told engine replacement was the absolute only fix. I have added coolant weekly to keep from overheating. Approx 6 weeks ago; wouldn’t crank in my driveway, so I had towed to a mechanic to find out it now needs the new engine. Two cylinders have compression under 30-35. I initially had no options other than to trade or sell a lemon or replace the engine. I still owe over $7500 on a vehicle that doesn’t run. This is obviously a widespread issue and shameful that Ford will not assist in repair costs and isn’t held accountable for lack of info or assistance in repairing a defective automobile. A Ford dealership I consulted, confirmed no assistance offered.
Corrective Action:
Engine must be replaced due to coolant intrusion into the cylinder head. I was not told about any ongoing issue from the car dealer when I purchased in July 2022. I bought and financed car in good condition with 91k miles for $15,500 (which was fair market value) . I found out approx a year ago about ongoing issue, when I noticed excessive coolant loss. I was told engine replacement was the absolute only fix. I have added coolant weekly to keep from overheating. Approx 6 weeks ago; wouldn’t crank in my driveway, so I had towed to a mechanic to find out it now needs the new engine. Two cylinders have compression under 30-35. I initially had no options other than to trade or sell a lemon or replace the engine. I still owe over $7500 on a vehicle that doesn’t run. This is obviously a widespread issue and shameful that Ford will not assist in repair costs and isn’t held accountable for lack of info or assistance in repairing a defective automobile. A Ford dealership I consulted, confirmed no assistance offered.
Additional Notes:
Engine must be replaced due to coolant intrusion into the cylinder head. I was not told about any ongoing issue from the car dealer when I purchased in July 2022. I bought and financed car in good condition with 91k miles for $15,500 (which was fair market value) . I found out approx a year ago about ongoing issue, when I noticed excessive coolant loss. I was told engine replacement was the absolute only fix. I have added coolant weekly to keep from overheating. Approx 6 weeks ago; wouldn’t crank in my driveway, so I had towed to a mechanic to find out it now needs the new engine. Two cylinders have compression under 30-35. I initially had no options other than to trade or sell a lemon or replace the engine. I still owe over $7500 on a vehicle that doesn’t run. This is obviously a widespread issue and shameful that Ford will not assist in repair costs and isn’t held accountable for lack of info or assistance in repairing a defective automobile. A Ford dealership I consulted, confirmed no assistance offered.
Mfg Campaign: 11668030
Recall Date: Jun 19, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant leak caused spark plug to get stuck and as a result I had to pay out of my pocket to replace the engine.
Corrective Action:
Engine coolant leak caused spark plug to get stuck and as a result I had to pay out of my pocket to replace the engine.
Additional Notes:
Engine coolant leak caused spark plug to get stuck and as a result I had to pay out of my pocket to replace the engine.
Mfg Campaign: 11667662
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.
Mfg Campaign: 11667774
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11667395
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Corrective Action:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Additional Notes:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Mfg Campaign: 11667458
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Corrective Action:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Additional Notes:
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
Mfg Campaign: 11667458
Recall Date: Jun 17, 2025
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Valencia, CA • 36 yrs
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