Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Mfg Campaign: 11598366
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Mfg Campaign: 11598366
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11597577
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.
Mfg Campaign: 11597581
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating.
Corrective Action:
2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating.
Additional Notes:
2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating.
Mfg Campaign: 11597593
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning.
Corrective Action:
Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning.
Additional Notes:
Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning.
Mfg Campaign: 11597156
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford.
Corrective Action:
The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford.
Additional Notes:
The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford.
Mfg Campaign: 11597339
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000.
Mfg Campaign: 11595735
Recall Date: Jun 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota.
Corrective Action:
2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota.
Additional Notes:
2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota.
Mfg Campaign: 11595748
Recall Date: Jun 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11595800
Recall Date: Jun 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue.
Corrective Action:
Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue.
Additional Notes:
Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue.
Mfg Campaign: 11595250
Recall Date: Jun 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th.
Mfg Campaign: 11594960
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11594186
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact’s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact’s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact’s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000.
Mfg Campaign: 11594229
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Escape with 1.5L EcoBoost engine showing a low coolant level, white exhaust smoke and runs rough condition with illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM), caused by coolant intrusion into a cylinder bore.
Corrective Action:
2019 Escape with 1.5L EcoBoost engine showing a low coolant level, white exhaust smoke and runs rough condition with illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM), caused by coolant intrusion into a cylinder bore.
Additional Notes:
2019 Escape with 1.5L EcoBoost engine showing a low coolant level, white exhaust smoke and runs rough condition with illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM), caused by coolant intrusion into a cylinder bore.
Mfg Campaign: 11593619
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing.
Corrective Action:
At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing.
Additional Notes:
At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing.
Mfg Campaign: 11593788
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.
Corrective Action:
Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.
Additional Notes:
Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.
Mfg Campaign: 11593031
Recall Date: Jun 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05
Corrective Action:
Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05
Additional Notes:
Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05
Mfg Campaign: 11592902
Recall Date: Jun 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592684
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.
Mfg Campaign: 11592193
Recall Date: Jun 3, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury