Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.
Mfg Campaign: 11532326
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Corrective Action:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Additional Notes:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Mfg Campaign: 11531779
Recall Date: Jul 12, 2023
Ford Motor Company
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Corrective Action:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Additional Notes:
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Mfg Campaign: 11531779
Recall Date: Jul 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2019 Ford Escape has had engine coolant leak into the #2 cylinder and has caused engine damage and I am being told that the engine needs to be replaced. I have questioned Ford and the dealership has confirmed this damage and I am being told that Ford will not assist in replacing the engine. The vehicle has 81100 miles and in looking at other complaints this is an ongoing issues with these vehicles over several years. I would like to have Ford pay to have the engine replaced as this should be a recall condition due to ongoing issues.
Corrective Action:
My 2019 Ford Escape has had engine coolant leak into the #2 cylinder and has caused engine damage and I am being told that the engine needs to be replaced. I have questioned Ford and the dealership has confirmed this damage and I am being told that Ford will not assist in replacing the engine. The vehicle has 81100 miles and in looking at other complaints this is an ongoing issues with these vehicles over several years. I would like to have Ford pay to have the engine replaced as this should be a recall condition due to ongoing issues.
Additional Notes:
My 2019 Ford Escape has had engine coolant leak into the #2 cylinder and has caused engine damage and I am being told that the engine needs to be replaced. I have questioned Ford and the dealership has confirmed this damage and I am being told that Ford will not assist in replacing the engine. The vehicle has 81100 miles and in looking at other complaints this is an ongoing issues with these vehicles over several years. I would like to have Ford pay to have the engine replaced as this should be a recall condition due to ongoing issues.
Mfg Campaign: 11528142
Recall Date: Jun 21, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at highway speeds, the vehicle went into LIMP Mode. The contact was able to pull over onto the emergency lane. The high temperature alert message was displayed. The vehicle was towed to the dealer where it was diagnosed, and it was determined that there was coolant intrusion into the engine block. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic who declined to service the vehicle and referred him to the dealer for assistance. The vehicle was towed back to the same local dealer who informed the contact that the engine needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at highway speeds, the vehicle went into LIMP Mode. The contact was able to pull over onto the emergency lane. The high temperature alert message was displayed. The vehicle was towed to the dealer where it was diagnosed, and it was determined that there was coolant intrusion into the engine block. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic who declined to service the vehicle and referred him to the dealer for assistance. The vehicle was towed back to the same local dealer who informed the contact that the engine needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at highway speeds, the vehicle went into LIMP Mode. The contact was able to pull over onto the emergency lane. The high temperature alert message was displayed. The vehicle was towed to the dealer where it was diagnosed, and it was determined that there was coolant intrusion into the engine block. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic who declined to service the vehicle and referred him to the dealer for assistance. The vehicle was towed back to the same local dealer who informed the contact that the engine needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 103,000.
Mfg Campaign: 11527342
Recall Date: Jun 16, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced
Corrective Action:
I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced
Additional Notes:
I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced
Mfg Campaign: 11527181
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car.
Corrective Action:
Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car.
Additional Notes:
Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car.
Mfg Campaign: 11525689
Recall Date: Jun 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to jerk with a delay while shifting gear. There was no warning light illuminated. The contact stated that after accelerating above 30 MPH, the vehicle operated properly and drove as designed. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and agreed to cover a portion of the cost for the repair. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to jerk with a delay while shifting gear. There was no warning light illuminated. The contact stated that after accelerating above 30 MPH, the vehicle operated properly and drove as designed. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and agreed to cover a portion of the cost for the repair. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to jerk with a delay while shifting gear. There was no warning light illuminated. The contact stated that after accelerating above 30 MPH, the vehicle operated properly and drove as designed. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and agreed to cover a portion of the cost for the repair. The failure mileage was 48,000.
Mfg Campaign: 11524926
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to respond as needed. There was no warning light illuminated. The vehicle was taken to a tire repair facility where the transmission fluid was checked, and the contact was informed that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline to submit a complaint. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to respond as needed. There was no warning light illuminated. The vehicle was taken to a tire repair facility where the transmission fluid was checked, and the contact was informed that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline to submit a complaint. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to respond as needed. There was no warning light illuminated. The vehicle was taken to a tire repair facility where the transmission fluid was checked, and the contact was informed that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline to submit a complaint. The failure mileage was approximately 70,000.
Mfg Campaign: 11522669
Recall Date: May 18, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.
Corrective Action:
I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.
Additional Notes:
I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.
Mfg Campaign: 11521431
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have had this car for a year and a half and it only has 38000 miles on it. The check engine light has come on numerous times, and has been fixed 3 times. Yesterday I got an a,eat that it was overheating so I limped home and had it fixed again. There was no coolant in the engine and from the reviews I am reading apparently this is a known issue with this vehicle. This needs to be a recall by Ford! I’m going to have it fixed one more time then sell it as it’s not safe to drive! No excuse for such shoddy workmanship by Ford. I’ll stick to Honda or Toyota from here on out.
Corrective Action:
I have had this car for a year and a half and it only has 38000 miles on it. The check engine light has come on numerous times, and has been fixed 3 times. Yesterday I got an a,eat that it was overheating so I limped home and had it fixed again. There was no coolant in the engine and from the reviews I am reading apparently this is a known issue with this vehicle. This needs to be a recall by Ford! I’m going to have it fixed one more time then sell it as it’s not safe to drive! No excuse for such shoddy workmanship by Ford. I’ll stick to Honda or Toyota from here on out.
Additional Notes:
I have had this car for a year and a half and it only has 38000 miles on it. The check engine light has come on numerous times, and has been fixed 3 times. Yesterday I got an a,eat that it was overheating so I limped home and had it fixed again. There was no coolant in the engine and from the reviews I am reading apparently this is a known issue with this vehicle. This needs to be a recall by Ford! I’m going to have it fixed one more time then sell it as it’s not safe to drive! No excuse for such shoddy workmanship by Ford. I’ll stick to Honda or Toyota from here on out.
Mfg Campaign: 11520853
Recall Date: May 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
Mfg Campaign: 11519866
Recall Date: May 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that after his daughter parked the vehicle to run some errands; after returning to the vehicle and starting the vehicle, the vehicle was shifted to drive(D) but failed to respond. The contact stated that the vehicle stalled. The contact stated his daughter had not noticed any warning lights. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 64,420.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that after his daughter parked the vehicle to run some errands; after returning to the vehicle and starting the vehicle, the vehicle was shifted to drive(D) but failed to respond. The contact stated that the vehicle stalled. The contact stated his daughter had not noticed any warning lights. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 64,420.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that after his daughter parked the vehicle to run some errands; after returning to the vehicle and starting the vehicle, the vehicle was shifted to drive(D) but failed to respond. The contact stated that the vehicle stalled. The contact stated his daughter had not noticed any warning lights. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 64,420.
Mfg Campaign: 11519265
Recall Date: Apr 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to the engine coolant mixing with the engine oil, and that the camshaft was damaged. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to the engine coolant mixing with the engine oil, and that the camshaft was damaged. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to the engine coolant mixing with the engine oil, and that the camshaft was damaged. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.
Mfg Campaign: 11518732
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on in my 2019 Ford Escape Titanium Sport Utility 4D. I took it to the Ford Dealership to have it checked out. They informed me that the engine had coolant in it and that the entire engine would need replaced. They informed me that the car was not safe to drive, that it was out of coolant and could over heat and even potentially catch fire. They then informed me that there was already a technical service bulletin from Ford about this issue. This is a known issue for this car and Ford has not put out a safety recall. This could had significant potential to put myself and my children at risk.
Corrective Action:
My check engine light came on in my 2019 Ford Escape Titanium Sport Utility 4D. I took it to the Ford Dealership to have it checked out. They informed me that the engine had coolant in it and that the entire engine would need replaced. They informed me that the car was not safe to drive, that it was out of coolant and could over heat and even potentially catch fire. They then informed me that there was already a technical service bulletin from Ford about this issue. This is a known issue for this car and Ford has not put out a safety recall. This could had significant potential to put myself and my children at risk.
Additional Notes:
My check engine light came on in my 2019 Ford Escape Titanium Sport Utility 4D. I took it to the Ford Dealership to have it checked out. They informed me that the engine had coolant in it and that the entire engine would need replaced. They informed me that the car was not safe to drive, that it was out of coolant and could over heat and even potentially catch fire. They then informed me that there was already a technical service bulletin from Ford about this issue. This is a known issue for this car and Ford has not put out a safety recall. This could had significant potential to put myself and my children at risk.
Mfg Campaign: 11516926
Recall Date: Apr 13, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Potential Consequences:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Corrective Action:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Additional Notes:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Mfg Campaign: 11515799
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Corrective Action:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Additional Notes:
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Mfg Campaign: 11515799
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Mfg Campaign: 11514438
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Mfg Campaign: 11514438
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.
Corrective Action:
1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.
Additional Notes:
1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.
Mfg Campaign: 11510573
Recall Date: Mar 7, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury