Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Mfg Campaign: 11556418
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Mfg Campaign: 11556418
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle went from normal operating temperature to max temperature on the gauge in a matter of seconds and triggered a vehicle overheat warning message. The vehicle was consuming coolant and has the issue described in TSB 20-2100. Coolant was leaking into the cylinders and hot exhaust gas was leaking into the coolant, which quickly caused the engine to rapidly overheat to an extreme temperature. The extreme engine temperature could have caused a fire.
Corrective Action:
The vehicle went from normal operating temperature to max temperature on the gauge in a matter of seconds and triggered a vehicle overheat warning message. The vehicle was consuming coolant and has the issue described in TSB 20-2100. Coolant was leaking into the cylinders and hot exhaust gas was leaking into the coolant, which quickly caused the engine to rapidly overheat to an extreme temperature. The extreme engine temperature could have caused a fire.
Additional Notes:
The vehicle went from normal operating temperature to max temperature on the gauge in a matter of seconds and triggered a vehicle overheat warning message. The vehicle was consuming coolant and has the issue described in TSB 20-2100. Coolant was leaking into the cylinders and hot exhaust gas was leaking into the coolant, which quickly caused the engine to rapidly overheat to an extreme temperature. The extreme engine temperature could have caused a fire.
Mfg Campaign: 11556483
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.
Mfg Campaign: 11555970
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords attention as a possible reason the transmission died way before it's normal lifespan but received no sympathy. So I am stuck with a $10,000 expense on a four year old car.
Corrective Action:
My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords attention as a possible reason the transmission died way before it's normal lifespan but received no sympathy. So I am stuck with a $10,000 expense on a four year old car.
Additional Notes:
My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords attention as a possible reason the transmission died way before it's normal lifespan but received no sympathy. So I am stuck with a $10,000 expense on a four year old car.
Mfg Campaign: 11556087
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cylinder 1 misfire due to coolant seeping down cylinder wall. Found a TSB 19-2346 pertaining to this condition. To resolve issue engine replacement is recommended. Ford service center issued assessment and recommended service: Replace engine long block assembly, has coolant in #1 cylinder causing misfire and check engine light as described in TSB22-2229. Cost for service $7,207.23 plus tax & labor. Opened case with Ford customer care; advisor has stated on 10/18/2023 that there are no financial assistance programs available to assist with repair. Ford customer care advisor is still trying to find assistance, case has remained open.
Corrective Action:
Cylinder 1 misfire due to coolant seeping down cylinder wall. Found a TSB 19-2346 pertaining to this condition. To resolve issue engine replacement is recommended. Ford service center issued assessment and recommended service: Replace engine long block assembly, has coolant in #1 cylinder causing misfire and check engine light as described in TSB22-2229. Cost for service $7,207.23 plus tax & labor. Opened case with Ford customer care; advisor has stated on 10/18/2023 that there are no financial assistance programs available to assist with repair. Ford customer care advisor is still trying to find assistance, case has remained open.
Additional Notes:
Cylinder 1 misfire due to coolant seeping down cylinder wall. Found a TSB 19-2346 pertaining to this condition. To resolve issue engine replacement is recommended. Ford service center issued assessment and recommended service: Replace engine long block assembly, has coolant in #1 cylinder causing misfire and check engine light as described in TSB22-2229. Cost for service $7,207.23 plus tax & labor. Opened case with Ford customer care; advisor has stated on 10/18/2023 that there are no financial assistance programs available to assist with repair. Ford customer care advisor is still trying to find assistance, case has remained open.
Mfg Campaign: 11551020
Recall Date: Oct 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Mfg Campaign: 11550783
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Mfg Campaign: 11550783
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Mfg Campaign: 11550783
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and would not properly accelerate. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were informed of the failure, but no assistance was provided. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and would not properly accelerate. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were informed of the failure, but no assistance was provided. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and would not properly accelerate. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were informed of the failure, but no assistance was provided. The failure mileage was 60,000.
Mfg Campaign: 11550552
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Corrective Action:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Additional Notes:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Mfg Campaign: 11549404
Recall Date: Oct 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Corrective Action:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Additional Notes:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Mfg Campaign: 11549404
Recall Date: Oct 11, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Corrective Action:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Additional Notes:
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Mfg Campaign: 11549404
Recall Date: Oct 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Corrective Action:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Additional Notes:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Mfg Campaign: 11549018
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Corrective Action:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Additional Notes:
The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.
Mfg Campaign: 11549018
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.
Mfg Campaign: 11548631
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Corrective Action:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Additional Notes:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Mfg Campaign: 11546899
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Corrective Action:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Additional Notes:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Mfg Campaign: 11546899
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Corrective Action:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Additional Notes:
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Mfg Campaign: 11546899
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. The contact heard an abnormal sound and the vehicle lost motive power and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. The contact heard an abnormal sound and the vehicle lost motive power and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. The contact heard an abnormal sound and the vehicle lost motive power and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 115,000.
Mfg Campaign: 11545122
Recall Date: Sep 18, 2023
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