Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.
Corrective Action:
What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.
Additional Notes:
What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.
Mfg Campaign: 11660623
Recall Date: May 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into Cylinder. Causing overheating. Numerous attempts to fix.
Corrective Action:
Coolant leaking into Cylinder. Causing overheating. Numerous attempts to fix.
Additional Notes:
Coolant leaking into Cylinder. Causing overheating. Numerous attempts to fix.
Mfg Campaign: 11660210
Recall Date: May 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road. The contact stated that the transmission warning light was illuminated. The vehicle was towed to an independent mechanic, and it was determined that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not included in the recall. The failure mileage was approximately 155,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road. The contact stated that the transmission warning light was illuminated. The vehicle was towed to an independent mechanic, and it was determined that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not included in the recall. The failure mileage was approximately 155,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road. The contact stated that the transmission warning light was illuminated. The vehicle was towed to an independent mechanic, and it was determined that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not included in the recall. The failure mileage was approximately 155,000.
Mfg Campaign: 11659359
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11658999
Recall Date: May 5, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Mfg Campaign: 11659068
Recall Date: May 5, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
Mfg Campaign: 11659068
Recall Date: May 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into #2 cylinder. Causing total misfire of engine. Data collected on this issue revealed this failure resulted from faulty design in manufacturing.
Corrective Action:
Coolant intrusion into #2 cylinder. Causing total misfire of engine. Data collected on this issue revealed this failure resulted from faulty design in manufacturing.
Additional Notes:
Coolant intrusion into #2 cylinder. Causing total misfire of engine. Data collected on this issue revealed this failure resulted from faulty design in manufacturing.
Mfg Campaign: 11658670
Recall Date: May 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission been stalling now says it has engine failure
Corrective Action:
Transmission been stalling now says it has engine failure
Additional Notes:
Transmission been stalling now says it has engine failure
Mfg Campaign: 11658509
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Transmission been stalling now says it has engine failure
Corrective Action:
Transmission been stalling now says it has engine failure
Additional Notes:
Transmission been stalling now says it has engine failure
Mfg Campaign: 11658509
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car quit running properly so I took it to the local O’Reillys and they did a scan. The scan showed a misfire on cylinder 2, a known issue. I took it to a local auto mechanic who said I had a cracked head and needed a new engine. They guided me to the Ford dealership who also confirmed that the engine head was cracked, but noted that the engine needed replaced due to another known issue with these engines, but didn’t say what that other known issue is. The car is barely running, and it clearly falls in line with the other vehicle VIN’s that were recalled due to the known coolant leakage problem that is causing the heads to crack and the engines that need to be replaced. Ford is refusing to include my vehicle.This situation could have been much worse as I drive a major hiway to work and I could have broken down along the way leaving my safety in Jeopardy with a sudden engine malfunction. I could have been hit by a car, or had would be car jacker attack while I would have waited for help. Or if for some reason this issue would have caused my car to catch fire with my child in it. Car is sitting at Ford Dealer and can be inspected at any time.
Corrective Action:
My car quit running properly so I took it to the local O’Reillys and they did a scan. The scan showed a misfire on cylinder 2, a known issue. I took it to a local auto mechanic who said I had a cracked head and needed a new engine. They guided me to the Ford dealership who also confirmed that the engine head was cracked, but noted that the engine needed replaced due to another known issue with these engines, but didn’t say what that other known issue is. The car is barely running, and it clearly falls in line with the other vehicle VIN’s that were recalled due to the known coolant leakage problem that is causing the heads to crack and the engines that need to be replaced. Ford is refusing to include my vehicle.This situation could have been much worse as I drive a major hiway to work and I could have broken down along the way leaving my safety in Jeopardy with a sudden engine malfunction. I could have been hit by a car, or had would be car jacker attack while I would have waited for help. Or if for some reason this issue would have caused my car to catch fire with my child in it. Car is sitting at Ford Dealer and can be inspected at any time.
Additional Notes:
My car quit running properly so I took it to the local O’Reillys and they did a scan. The scan showed a misfire on cylinder 2, a known issue. I took it to a local auto mechanic who said I had a cracked head and needed a new engine. They guided me to the Ford dealership who also confirmed that the engine head was cracked, but noted that the engine needed replaced due to another known issue with these engines, but didn’t say what that other known issue is. The car is barely running, and it clearly falls in line with the other vehicle VIN’s that were recalled due to the known coolant leakage problem that is causing the heads to crack and the engines that need to be replaced. Ford is refusing to include my vehicle.This situation could have been much worse as I drive a major hiway to work and I could have broken down along the way leaving my safety in Jeopardy with a sudden engine malfunction. I could have been hit by a car, or had would be car jacker attack while I would have waited for help. Or if for some reason this issue would have caused my car to catch fire with my child in it. Car is sitting at Ford Dealer and can be inspected at any time.
Mfg Campaign: 11657809
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
brought vehicle in for check engine light, found coolant getting into cylinders, under warranty replaced small block. one year later same issue, brought in car need SECOND small block engine.
Corrective Action:
brought vehicle in for check engine light, found coolant getting into cylinders, under warranty replaced small block. one year later same issue, brought in car need SECOND small block engine.
Additional Notes:
brought vehicle in for check engine light, found coolant getting into cylinders, under warranty replaced small block. one year later same issue, brought in car need SECOND small block engine.
Mfg Campaign: 11657844
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? -cylinder 1 misfiring-diagnosis fluid intrusion into combustion chamber likely due to faulty head gasket or warped cylinder How was your safety or the safety of others put at risk? -car misfiring affected startup acceleration and ran rough (hesitation). Has the problem been reproduced or confirmed by a dealer or independent service center? -yes, confirmed diagnosis by independent service center first and problem reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes, inspected with a scope by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, check engine light came on intermittently. brought in within a day of it appearing. diagnostic computer check done & per the pulled codes, followed recommended repairs and had OEM spark plugs and coil packs all replaced. 2 days later check engine light came back on. Again experienced difficulty in startup and rough running engine. As of this writing, vehicle is in the shop awaiting further repairs.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? -cylinder 1 misfiring-diagnosis fluid intrusion into combustion chamber likely due to faulty head gasket or warped cylinder How was your safety or the safety of others put at risk? -car misfiring affected startup acceleration and ran rough (hesitation). Has the problem been reproduced or confirmed by a dealer or independent service center? -yes, confirmed diagnosis by independent service center first and problem reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes, inspected with a scope by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, check engine light came on intermittently. brought in within a day of it appearing. diagnostic computer check done & per the pulled codes, followed recommended repairs and had OEM spark plugs and coil packs all replaced. 2 days later check engine light came back on. Again experienced difficulty in startup and rough running engine. As of this writing, vehicle is in the shop awaiting further repairs.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? -cylinder 1 misfiring-diagnosis fluid intrusion into combustion chamber likely due to faulty head gasket or warped cylinder How was your safety or the safety of others put at risk? -car misfiring affected startup acceleration and ran rough (hesitation). Has the problem been reproduced or confirmed by a dealer or independent service center? -yes, confirmed diagnosis by independent service center first and problem reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes, inspected with a scope by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, check engine light came on intermittently. brought in within a day of it appearing. diagnostic computer check done & per the pulled codes, followed recommended repairs and had OEM spark plugs and coil packs all replaced. 2 days later check engine light came back on. Again experienced difficulty in startup and rough running engine. As of this writing, vehicle is in the shop awaiting further repairs.
Mfg Campaign: 11657883
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Mfg Campaign: 11657978
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Corrective Action:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Additional Notes:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Mfg Campaign: 11658057
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Corrective Action:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Additional Notes:
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Mfg Campaign: 11658057
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It was diagnosed by a ford dealer that it has a coolant intrusion. It’s available for an inspection as well! Car has been well taken care of with regular oil changes and regular maintenance. I had a coworker in my car as the car overheated 2 times 2 hours away from home on a work day. In rush hour traffic on a 4 lane interstate. And I had to get off on an exit ramp. Almost caused an accident. Took it to a dealer the next day and they confirmed that the car needs a new engine as the engine is faulty. The car only has 79k miles. We’ve put 24k miles on it in 3 years. As it’s a daily driver and been a great car for us… up until now. The car now misfires idling. And it doesn’t run well. And an inconvenience as I have to fill it with coolant everyday to make it 5 miles to work. Ford was contacted by the service department and I, while I was at the ford certified dealership. They said that because the car is out of factory warranty. Mind you under 80k miles. Was nothing they would help with. Even though, they recognize that they made faulty engines for this car between the beginning of 2019 to mid June of 2019. But never wanted to do a recall. As there was 241,388 ford escapes made that year. They accounted for about half of those being faulty. There was no warnings for this problem. One day I took off to meet clients of mine in a town almost 2 hours away. It overheated 2 times on the way home. Took it into the ford certified dealership the next day to find out it needs an engine. I wasn’t not a happy camper as I never experienced any prior problems or warnings. Never an engine light. No spikes in engine temperatures. Just one day it overheated 2 times on the way home. Because the engine started to eat away coolant and never a warning.
Corrective Action:
It was diagnosed by a ford dealer that it has a coolant intrusion. It’s available for an inspection as well! Car has been well taken care of with regular oil changes and regular maintenance. I had a coworker in my car as the car overheated 2 times 2 hours away from home on a work day. In rush hour traffic on a 4 lane interstate. And I had to get off on an exit ramp. Almost caused an accident. Took it to a dealer the next day and they confirmed that the car needs a new engine as the engine is faulty. The car only has 79k miles. We’ve put 24k miles on it in 3 years. As it’s a daily driver and been a great car for us… up until now. The car now misfires idling. And it doesn’t run well. And an inconvenience as I have to fill it with coolant everyday to make it 5 miles to work. Ford was contacted by the service department and I, while I was at the ford certified dealership. They said that because the car is out of factory warranty. Mind you under 80k miles. Was nothing they would help with. Even though, they recognize that they made faulty engines for this car between the beginning of 2019 to mid June of 2019. But never wanted to do a recall. As there was 241,388 ford escapes made that year. They accounted for about half of those being faulty. There was no warnings for this problem. One day I took off to meet clients of mine in a town almost 2 hours away. It overheated 2 times on the way home. Took it into the ford certified dealership the next day to find out it needs an engine. I wasn’t not a happy camper as I never experienced any prior problems or warnings. Never an engine light. No spikes in engine temperatures. Just one day it overheated 2 times on the way home. Because the engine started to eat away coolant and never a warning.
Additional Notes:
It was diagnosed by a ford dealer that it has a coolant intrusion. It’s available for an inspection as well! Car has been well taken care of with regular oil changes and regular maintenance. I had a coworker in my car as the car overheated 2 times 2 hours away from home on a work day. In rush hour traffic on a 4 lane interstate. And I had to get off on an exit ramp. Almost caused an accident. Took it to a dealer the next day and they confirmed that the car needs a new engine as the engine is faulty. The car only has 79k miles. We’ve put 24k miles on it in 3 years. As it’s a daily driver and been a great car for us… up until now. The car now misfires idling. And it doesn’t run well. And an inconvenience as I have to fill it with coolant everyday to make it 5 miles to work. Ford was contacted by the service department and I, while I was at the ford certified dealership. They said that because the car is out of factory warranty. Mind you under 80k miles. Was nothing they would help with. Even though, they recognize that they made faulty engines for this car between the beginning of 2019 to mid June of 2019. But never wanted to do a recall. As there was 241,388 ford escapes made that year. They accounted for about half of those being faulty. There was no warnings for this problem. One day I took off to meet clients of mine in a town almost 2 hours away. It overheated 2 times on the way home. Took it into the ford certified dealership the next day to find out it needs an engine. I wasn’t not a happy camper as I never experienced any prior problems or warnings. Never an engine light. No spikes in engine temperatures. Just one day it overheated 2 times on the way home. Because the engine started to eat away coolant and never a warning.
Mfg Campaign: 11657051
Recall Date: Apr 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Ford Escape suddenly overheating with warning lights and alarms; messages to stop immediately. Took vehicle to Pollard Ford dealership and paid for diagnostics. They confirmed that coolant is leaking into the #2 cylinder causing the engine to burn coolant and also overheat. I was informed that a new engine is needed and it would cost over $6,500.
Corrective Action:
2019 Ford Escape suddenly overheating with warning lights and alarms; messages to stop immediately. Took vehicle to Pollard Ford dealership and paid for diagnostics. They confirmed that coolant is leaking into the #2 cylinder causing the engine to burn coolant and also overheat. I was informed that a new engine is needed and it would cost over $6,500.
Additional Notes:
2019 Ford Escape suddenly overheating with warning lights and alarms; messages to stop immediately. Took vehicle to Pollard Ford dealership and paid for diagnostics. They confirmed that coolant is leaking into the #2 cylinder causing the engine to burn coolant and also overheat. I was informed that a new engine is needed and it would cost over $6,500.
Mfg Campaign: 11656997
Recall Date: Apr 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, there was a rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the transmission flex plate was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, there was a rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the transmission flex plate was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, there was a rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the transmission flex plate was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was approximately 107,000.
Mfg Campaign: 11656689
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into cylinder bores, Cause engine failure
Corrective Action:
Coolant intrusion into cylinder bores, Cause engine failure
Additional Notes:
Coolant intrusion into cylinder bores, Cause engine failure
Mfg Campaign: 11656278
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11656287
Recall Date: Apr 23, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury