Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.
Corrective Action:
I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.
Additional Notes:
I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.
Mfg Campaign: 11649562
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.
Mfg Campaign: 11649571
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The car has a non-repairable engine failure of the 2nd cylinder of the 4 cylinder engine as diagnosed by the ford dealer. The car has low miles, 49,047 and is 4 months out of its 5 year power train warranty. Contacted Ford customer care, they recommended I file a complaint with the NHTSA and offered no assistance.
Corrective Action:
The car has a non-repairable engine failure of the 2nd cylinder of the 4 cylinder engine as diagnosed by the ford dealer. The car has low miles, 49,047 and is 4 months out of its 5 year power train warranty. Contacted Ford customer care, they recommended I file a complaint with the NHTSA and offered no assistance.
Additional Notes:
The car has a non-repairable engine failure of the 2nd cylinder of the 4 cylinder engine as diagnosed by the ford dealer. The car has low miles, 49,047 and is 4 months out of its 5 year power train warranty. Contacted Ford customer care, they recommended I file a complaint with the NHTSA and offered no assistance.
Mfg Campaign: 11649061
Recall Date: Mar 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on but did not stay on. Vehicle ran rough on and off. Took to dealer and am told coolant is leaking into the cylinders and a new engine is needed. Opened a case with Ford and they won't cover it in full. Car has 54,000 miles on it and we have had it 6 years and 3 months (purchased new).
Corrective Action:
Engine light came on but did not stay on. Vehicle ran rough on and off. Took to dealer and am told coolant is leaking into the cylinders and a new engine is needed. Opened a case with Ford and they won't cover it in full. Car has 54,000 miles on it and we have had it 6 years and 3 months (purchased new).
Additional Notes:
Engine light came on but did not stay on. Vehicle ran rough on and off. Took to dealer and am told coolant is leaking into the cylinders and a new engine is needed. Opened a case with Ford and they won't cover it in full. Car has 54,000 miles on it and we have had it 6 years and 3 months (purchased new).
Mfg Campaign: 11649149
Recall Date: Mar 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Corrective Action:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Additional Notes:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Mfg Campaign: 11648592
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Corrective Action:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Additional Notes:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Mfg Campaign: 11648592
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Corrective Action:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Additional Notes:
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Mfg Campaign: 11648592
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Corrective Action:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Additional Notes:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Mfg Campaign: 11648056
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Corrective Action:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Additional Notes:
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Mfg Campaign: 11648056
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were told that there was a recall on the coolant system and contacted the Ford Dealership and was told that the recall had expired back in 2022. I purchased the vehicle in 2023. A week ago the engine light came on and we took the vehicle to Auto Zone for a code check and was told that the coolant system was faulty. We had the vehicle towed to the Ford Dealership in Crestview Fl and they have told us that the motor is blown due to a issue with the coolant system.
Corrective Action:
We were told that there was a recall on the coolant system and contacted the Ford Dealership and was told that the recall had expired back in 2022. I purchased the vehicle in 2023. A week ago the engine light came on and we took the vehicle to Auto Zone for a code check and was told that the coolant system was faulty. We had the vehicle towed to the Ford Dealership in Crestview Fl and they have told us that the motor is blown due to a issue with the coolant system.
Additional Notes:
We were told that there was a recall on the coolant system and contacted the Ford Dealership and was told that the recall had expired back in 2022. I purchased the vehicle in 2023. A week ago the engine light came on and we took the vehicle to Auto Zone for a code check and was told that the coolant system was faulty. We had the vehicle towed to the Ford Dealership in Crestview Fl and they have told us that the motor is blown due to a issue with the coolant system.
Mfg Campaign: 11648141
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a cracked engine block, causing coolant to leak into cylinder. This is an extremely common problem with Ford Escapes in this range of years. Ford refuses to do anything about this, and we as consumers are extremely unhappy. We are requesting that Ford provide a fix for this.
Corrective Action:
I have a cracked engine block, causing coolant to leak into cylinder. This is an extremely common problem with Ford Escapes in this range of years. Ford refuses to do anything about this, and we as consumers are extremely unhappy. We are requesting that Ford provide a fix for this.
Additional Notes:
I have a cracked engine block, causing coolant to leak into cylinder. This is an extremely common problem with Ford Escapes in this range of years. Ford refuses to do anything about this, and we as consumers are extremely unhappy. We are requesting that Ford provide a fix for this.
Mfg Campaign: 11647805
Recall Date: Mar 12, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently started reversing. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently started reversing. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently started reversing. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11647694
Recall Date: Mar 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Corrective Action:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Additional Notes:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Mfg Campaign: 11647358
Recall Date: Mar 10, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Corrective Action:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Additional Notes:
Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.
Mfg Campaign: 11647358
Recall Date: Mar 10, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Corrective Action:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Additional Notes:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Mfg Campaign: 11646182
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Corrective Action:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Additional Notes:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Mfg Campaign: 11646182
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Corrective Action:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Additional Notes:
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Mfg Campaign: 11646182
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is damaged beyond repair at 90 thousand miles. This vehicle is always serviced at Ford truck city in Buda Texas. We are very very disappointed with the quality and service from FORD. This vehicle is at the same dealership been serviced in Buda Texas at the cost of $ $8,400 dollars. We have no choice but to get a loan to paid for. I am helping my granddaughter paid for, si she can go to college and work. This is very very difficult for us. HELP !!
Corrective Action:
The transmission is damaged beyond repair at 90 thousand miles. This vehicle is always serviced at Ford truck city in Buda Texas. We are very very disappointed with the quality and service from FORD. This vehicle is at the same dealership been serviced in Buda Texas at the cost of $ $8,400 dollars. We have no choice but to get a loan to paid for. I am helping my granddaughter paid for, si she can go to college and work. This is very very difficult for us. HELP !!
Additional Notes:
The transmission is damaged beyond repair at 90 thousand miles. This vehicle is always serviced at Ford truck city in Buda Texas. We are very very disappointed with the quality and service from FORD. This vehicle is at the same dealership been serviced in Buda Texas at the cost of $ $8,400 dollars. We have no choice but to get a loan to paid for. I am helping my granddaughter paid for, si she can go to college and work. This is very very difficult for us. HELP !!
Mfg Campaign: 11645519
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headlight bulbs only last about 6 months and then they go bad. I have tried using OEM bulbs, sylanvia bulbs, and led bulbs and have the same result = replacing within 6 months! This causes a severe safety issue as I lose visibility from a headlight. This issue is well documented all over the Internet and no one has been able to find any answers, except for a couple people being able to just use OEM bulbs and replace yearly.
Corrective Action:
There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headlight bulbs only last about 6 months and then they go bad. I have tried using OEM bulbs, sylanvia bulbs, and led bulbs and have the same result = replacing within 6 months! This causes a severe safety issue as I lose visibility from a headlight. This issue is well documented all over the Internet and no one has been able to find any answers, except for a couple people being able to just use OEM bulbs and replace yearly.
Additional Notes:
There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headlight bulbs only last about 6 months and then they go bad. I have tried using OEM bulbs, sylanvia bulbs, and led bulbs and have the same result = replacing within 6 months! This causes a severe safety issue as I lose visibility from a headlight. This issue is well documented all over the Internet and no one has been able to find any answers, except for a couple people being able to just use OEM bulbs and replace yearly.
Mfg Campaign: 11644705
Recall Date: Feb 25, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The vehicle was taken for maintenance to the dealer and the vehicle was repaired. The contact stated that on another occasion, the vehicle failed to shift gear. The check engine warning light illuminated with a knocking sound coming from the vehicle. The vehicle was then taken to a dealer and diagnosed with gearbox failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,167.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The vehicle was taken for maintenance to the dealer and the vehicle was repaired. The contact stated that on another occasion, the vehicle failed to shift gear. The check engine warning light illuminated with a knocking sound coming from the vehicle. The vehicle was then taken to a dealer and diagnosed with gearbox failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,167.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The vehicle was taken for maintenance to the dealer and the vehicle was repaired. The contact stated that on another occasion, the vehicle failed to shift gear. The check engine warning light illuminated with a knocking sound coming from the vehicle. The vehicle was then taken to a dealer and diagnosed with gearbox failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,167.
Mfg Campaign: 11644556
Recall Date: Feb 24, 2025
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