Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
246 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.
Mfg Campaign: 11622946
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11622242
Recall Date: Oct 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609765
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11607465
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11600208
Recall Date: Jul 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11600208
Recall Date: Jul 8, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column. In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering wheel could potentially detach and lead to a loss of steering control and increased risk of a crash. Ford is aware of two accidents with one injury allegedly related to this condition. Affected vehicles include: 2014-17 Ford Fusion vehicles built at Flat Rock Assembly Plant, Aug. 6, 2013 to Feb. 29, 2016 2014-18 Ford Fusion vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 2014-18 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 The recall involves approximately 1,378,637 vehicles in North America with 1,301,986 in the United States and federalized territories, 62,479 in Canada and 14,172 in Mexico. The Ford reference number for this recall is 18S08. Dealers will replace the steering wheel bolt on the vehicle with a longer bolt with more robust thread engagement and larger nylon patch placed properly for proper torque retention— at no cost to customers.
Corrective Action:
Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column. In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering wheel could potentially detach and lead to a loss of steering control and increased risk of a crash. Ford is aware of two accidents with one injury allegedly related to this condition. Affected vehicles include: 2014-17 Ford Fusion vehicles built at Flat Rock Assembly Plant, Aug. 6, 2013 to Feb. 29, 2016 2014-18 Ford Fusion vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 2014-18 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 The recall involves approximately 1,378,637 vehicles in North America with 1,301,986 in the United States and federalized territories, 62,479 in Canada and 14,172 in Mexico. The Ford reference number for this recall is 18S08. Dealers will replace the steering wheel bolt on the vehicle with a longer bolt with more robust thread engagement and larger nylon patch placed properly for proper torque retention— at no cost to customers.
Additional Notes:
Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column. In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering wheel could potentially detach and lead to a loss of steering control and increased risk of a crash. Ford is aware of two accidents with one injury allegedly related to this condition. Affected vehicles include: 2014-17 Ford Fusion vehicles built at Flat Rock Assembly Plant, Aug. 6, 2013 to Feb. 29, 2016 2014-18 Ford Fusion vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 2014-18 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 The recall involves approximately 1,378,637 vehicles in North America with 1,301,986 in the United States and federalized territories, 62,479 in Canada and 14,172 in Mexico. The Ford reference number for this recall is 18S08. Dealers will replace the steering wheel bolt on the vehicle with a longer bolt with more robust thread engagement and larger nylon patch placed properly for proper torque retention— at no cost to customers.
Mfg Campaign: 11597707
Recall Date: Jun 29, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated the vehicle was repaired under an unknown recall for a connector that was left hanging down. The contact stated the connectors that were left hanging occasionally sparked and caused a burning odor. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,335.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated the vehicle was repaired under an unknown recall for a connector that was left hanging down. The contact stated the connectors that were left hanging occasionally sparked and caused a burning odor. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,335.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated the vehicle was repaired under an unknown recall for a connector that was left hanging down. The contact stated the connectors that were left hanging occasionally sparked and caused a burning odor. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,335.
Mfg Campaign: 11590093
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The blower motor harness melted for the second time. The blower motor was replaced with the recall part and it has melted again. This is causing the blower motor to cut off at any given moment. I must then reach under the dash and push the wires in order for the blower motor to work again. I have read that this is a known problem in expeditions. Why isn’t this part under recall? Does the blower motor cause the harness to melt? I believe it is the cause.
Corrective Action:
The blower motor harness melted for the second time. The blower motor was replaced with the recall part and it has melted again. This is causing the blower motor to cut off at any given moment. I must then reach under the dash and push the wires in order for the blower motor to work again. I have read that this is a known problem in expeditions. Why isn’t this part under recall? Does the blower motor cause the harness to melt? I believe it is the cause.
Additional Notes:
The blower motor harness melted for the second time. The blower motor was replaced with the recall part and it has melted again. This is causing the blower motor to cut off at any given moment. I must then reach under the dash and push the wires in order for the blower motor to work again. I have read that this is a known problem in expeditions. Why isn’t this part under recall? Does the blower motor cause the harness to melt? I believe it is the cause.
Mfg Campaign: 11587331
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Corrective Action:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Additional Notes:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Mfg Campaign: 11587332
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Corrective Action:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Additional Notes:
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?
Mfg Campaign: 11587332
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear actuator has gone out 4 years in a row and breaks within less than a year from getting repaired by ford dealers only. The rear camera is always blacking out too. This also has to be replaced each year and a half for the past 5 years.
Corrective Action:
The rear actuator has gone out 4 years in a row and breaks within less than a year from getting repaired by ford dealers only. The rear camera is always blacking out too. This also has to be replaced each year and a half for the past 5 years.
Additional Notes:
The rear actuator has gone out 4 years in a row and breaks within less than a year from getting repaired by ford dealers only. The rear camera is always blacking out too. This also has to be replaced each year and a half for the past 5 years.
Mfg Campaign: 11582583
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Airbag light came on and has since went off. The left buttons on the steering wheel intermittingly work both leading to a clockspring issue. There is a recall for 2016 F250 clockspring due to airbag issue and the 2016 Expedition uses the same part number clockspring. I think this recall should add other Ford models that use the exact same defective part in question.
Corrective Action:
Airbag light came on and has since went off. The left buttons on the steering wheel intermittingly work both leading to a clockspring issue. There is a recall for 2016 F250 clockspring due to airbag issue and the 2016 Expedition uses the same part number clockspring. I think this recall should add other Ford models that use the exact same defective part in question.
Additional Notes:
Airbag light came on and has since went off. The left buttons on the steering wheel intermittingly work both leading to a clockspring issue. There is a recall for 2016 F250 clockspring due to airbag issue and the 2016 Expedition uses the same part number clockspring. I think this recall should add other Ford models that use the exact same defective part in question.
Mfg Campaign: 11578211
Recall Date: Mar 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve cover gasket. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve cover gasket. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve cover gasket. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Mfg Campaign: 11572289
Recall Date: Feb 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle lost motive power and stalled while driving uphill. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond. The check engine warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded upon depressing the accelerator pedal; however, the vehicle stalled while driving. The contact was unable to veer to the side of the road. The vehicle was towed to a transmission specialist, where it was diagnosed that the transmission molded lead frame had failed. The mechanic contacted the dealer to order the part; however, the dealer informed the contact that the part #AL3Z-7G276 had been discontinued. The contact later purchased the part from an aftermarket dealer and the part was installed on the vehicle; however, the failure persisted. The contact contacted the dealer who advised him to purchase the valve body because the transmission molded lead frame had been discontinued. The transmission specialist then replaced the valve body and flushed the transmission fluid. The dealer reprogrammed the computer. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle lost motive power and stalled while driving uphill. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond. The check engine warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded upon depressing the accelerator pedal; however, the vehicle stalled while driving. The contact was unable to veer to the side of the road. The vehicle was towed to a transmission specialist, where it was diagnosed that the transmission molded lead frame had failed. The mechanic contacted the dealer to order the part; however, the dealer informed the contact that the part #AL3Z-7G276 had been discontinued. The contact later purchased the part from an aftermarket dealer and the part was installed on the vehicle; however, the failure persisted. The contact contacted the dealer who advised him to purchase the valve body because the transmission molded lead frame had been discontinued. The transmission specialist then replaced the valve body and flushed the transmission fluid. The dealer reprogrammed the computer. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle lost motive power and stalled while driving uphill. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond. The check engine warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded upon depressing the accelerator pedal; however, the vehicle stalled while driving. The contact was unable to veer to the side of the road. The vehicle was towed to a transmission specialist, where it was diagnosed that the transmission molded lead frame had failed. The mechanic contacted the dealer to order the part; however, the dealer informed the contact that the part #AL3Z-7G276 had been discontinued. The contact later purchased the part from an aftermarket dealer and the part was installed on the vehicle; however, the failure persisted. The contact contacted the dealer who advised him to purchase the valve body because the transmission molded lead frame had been discontinued. The transmission specialist then replaced the valve body and flushed the transmission fluid. The dealer reprogrammed the computer. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11570345
Recall Date: Feb 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Mfg Campaign: 11565046
Recall Date: Jan 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Mfg Campaign: 11565046
Recall Date: Jan 12, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Mfg Campaign: 11560650
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Mfg Campaign: 11560650
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
Mfg Campaign: 11560650
Recall Date: Dec 18, 2023
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