Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
246 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle was restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle was restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle was restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Mfg Campaign: 11557404
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Corrective Action:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Additional Notes:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Mfg Campaign: 11550147
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Corrective Action:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Additional Notes:
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.
Mfg Campaign: 11550147
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 MPH, he became aware that the air bag warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the clockspring needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had received a recall letter for his 2016 Ford F-250 for NHTSA Campaign Number: 22V337000 (Air Bags). The independent mechanic advised the contact that the 2016 Ford Expedition used the same clockspring as the 2016 Ford F-250. The failure mileage was approximately 127,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 MPH, he became aware that the air bag warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the clockspring needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had received a recall letter for his 2016 Ford F-250 for NHTSA Campaign Number: 22V337000 (Air Bags). The independent mechanic advised the contact that the 2016 Ford Expedition used the same clockspring as the 2016 Ford F-250. The failure mileage was approximately 127,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 MPH, he became aware that the air bag warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the clockspring needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had received a recall letter for his 2016 Ford F-250 for NHTSA Campaign Number: 22V337000 (Air Bags). The independent mechanic advised the contact that the 2016 Ford Expedition used the same clockspring as the 2016 Ford F-250. The failure mileage was approximately 127,000.
Mfg Campaign: 11549839
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were very lucky to not have been killed. When we returned home my son pulled the code "P2112" which is "Throttle Actuator Control System - Stuck Closed". There is a Technical Service Bullentin #TSB 16-0139 that was put out by Ford for their techs to diagnose and repair the issue. So they are aware this is an ongoing safety issue. NHTSA is aware this is an ongoing safety issue.The dealer wants $590 labor plus $258 for the Throttle Body to replace and diagnose the code we have already pulled and supplied them with the TSB bulletin. I wonder how many accidents and/or lives will it cost for the NHTSA and/or Ford to step up and recall these unsafe throttle bodies that are obviously defective.
Corrective Action:
While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were very lucky to not have been killed. When we returned home my son pulled the code "P2112" which is "Throttle Actuator Control System - Stuck Closed". There is a Technical Service Bullentin #TSB 16-0139 that was put out by Ford for their techs to diagnose and repair the issue. So they are aware this is an ongoing safety issue. NHTSA is aware this is an ongoing safety issue.The dealer wants $590 labor plus $258 for the Throttle Body to replace and diagnose the code we have already pulled and supplied them with the TSB bulletin. I wonder how many accidents and/or lives will it cost for the NHTSA and/or Ford to step up and recall these unsafe throttle bodies that are obviously defective.
Additional Notes:
While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were very lucky to not have been killed. When we returned home my son pulled the code "P2112" which is "Throttle Actuator Control System - Stuck Closed". There is a Technical Service Bullentin #TSB 16-0139 that was put out by Ford for their techs to diagnose and repair the issue. So they are aware this is an ongoing safety issue. NHTSA is aware this is an ongoing safety issue.The dealer wants $590 labor plus $258 for the Throttle Body to replace and diagnose the code we have already pulled and supplied them with the TSB bulletin. I wonder how many accidents and/or lives will it cost for the NHTSA and/or Ford to step up and recall these unsafe throttle bodies that are obviously defective.
Mfg Campaign: 11549005
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Corrective Action:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Additional Notes:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Mfg Campaign: 11548363
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Corrective Action:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Additional Notes:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Mfg Campaign: 11548363
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Corrective Action:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Additional Notes:
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
Mfg Campaign: 11548363
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Mfg Campaign: 11547803
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Mfg Campaign: 11547803
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Corrective Action:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Additional Notes:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Mfg Campaign: 11545890
Recall Date: Sep 21, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Corrective Action:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Additional Notes:
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Mfg Campaign: 11545890
Recall Date: Sep 21, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Mfg Campaign: 11544811
Recall Date: Sep 15, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
Mfg Campaign: 11544811
Recall Date: Sep 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?
Corrective Action:
This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?
Additional Notes:
This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?
Mfg Campaign: 11544254
Recall Date: Sep 13, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.
Mfg Campaign: 11542072
Recall Date: Sep 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Mfg Campaign: 11534678
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the blower motor had overheated twice, causing the wiring harness to melt. The dealer and the manufacturer stated that the melted wiring was not part of the recall repair and declined to replace the melted wiring harness. The failure mileage was approximately 140,000. Parts distribution disconnect.
Mfg Campaign: 11534678
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11532669
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11532669
Recall Date: Jul 17, 2023
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