Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
246 ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Water/condensation build-up in charge air cooler collects in tubing and discharges into intake when quickly accelerating from a stopped position or “punching it” to pass a slower vehicle in traffic. This causes my vehicle to go into limp mode and lose all power which can be extremely dangerous in high traffic conditions.
Corrective Action:
Water/condensation build-up in charge air cooler collects in tubing and discharges into intake when quickly accelerating from a stopped position or “punching it” to pass a slower vehicle in traffic. This causes my vehicle to go into limp mode and lose all power which can be extremely dangerous in high traffic conditions.
Additional Notes:
Water/condensation build-up in charge air cooler collects in tubing and discharges into intake when quickly accelerating from a stopped position or “punching it” to pass a slower vehicle in traffic. This causes my vehicle to go into limp mode and lose all power which can be extremely dangerous in high traffic conditions.
Mfg Campaign: 11450683
Recall Date: Feb 6, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, brake pedal suddenly went straight to the floor with no resistance and no braking. Took to Ford and found that brake master cylinder had failed catastrophically, just like F-series trucks which have been recalled. Vacuum booster was full of brake fluid and master cylinder empty. Incurred $1062.62 in repair costs and could have had deadly consequences if it hadn’t occurred in a parking lot at low speed. There were no warning indicators activated. Repair done by AutoNation Ford inTorrance, CA, and I have the parts in my possession. Insurance and law enforcement were not involved.
Corrective Action:
While driving, brake pedal suddenly went straight to the floor with no resistance and no braking. Took to Ford and found that brake master cylinder had failed catastrophically, just like F-series trucks which have been recalled. Vacuum booster was full of brake fluid and master cylinder empty. Incurred $1062.62 in repair costs and could have had deadly consequences if it hadn’t occurred in a parking lot at low speed. There were no warning indicators activated. Repair done by AutoNation Ford inTorrance, CA, and I have the parts in my possession. Insurance and law enforcement were not involved.
Additional Notes:
While driving, brake pedal suddenly went straight to the floor with no resistance and no braking. Took to Ford and found that brake master cylinder had failed catastrophically, just like F-series trucks which have been recalled. Vacuum booster was full of brake fluid and master cylinder empty. Incurred $1062.62 in repair costs and could have had deadly consequences if it hadn’t occurred in a parking lot at low speed. There were no warning indicators activated. Repair done by AutoNation Ford inTorrance, CA, and I have the parts in my possession. Insurance and law enforcement were not involved.
Mfg Campaign: 11449600
Recall Date: Jan 31, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Navigation system fails, does not route correctly. Fear for getting lost or not making appointments. Phone conversations via blue tooth on connected phones to auto will break up or drop preventing emergency calls.
Corrective Action:
Navigation system fails, does not route correctly. Fear for getting lost or not making appointments. Phone conversations via blue tooth on connected phones to auto will break up or drop preventing emergency calls.
Additional Notes:
Navigation system fails, does not route correctly. Fear for getting lost or not making appointments. Phone conversations via blue tooth on connected phones to auto will break up or drop preventing emergency calls.
Mfg Campaign: 11445472
Recall Date: Dec 29, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
driving at constant speed the automobile has entered Limp Mode at which time power to the drive train is loss and it losses speed rapidly. This is the third time it has happened over a 4-5 month period.
Corrective Action:
driving at constant speed the automobile has entered Limp Mode at which time power to the drive train is loss and it losses speed rapidly. This is the third time it has happened over a 4-5 month period.
Additional Notes:
driving at constant speed the automobile has entered Limp Mode at which time power to the drive train is loss and it losses speed rapidly. This is the third time it has happened over a 4-5 month period.
Mfg Campaign: 11441464
Recall Date: Nov 23, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Low brake fluid light comes on then brake pedal go's to the floor. Brake fluid level checks low. After refilling brake fluid it doe's the same thing. Find no sign of any brake fluid leak.
Corrective Action:
Low brake fluid light comes on then brake pedal go's to the floor. Brake fluid level checks low. After refilling brake fluid it doe's the same thing. Find no sign of any brake fluid leak.
Additional Notes:
Low brake fluid light comes on then brake pedal go's to the floor. Brake fluid level checks low. After refilling brake fluid it doe's the same thing. Find no sign of any brake fluid leak.
Mfg Campaign: 11439019
Recall Date: Nov 2, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.
Corrective Action:
During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.
Additional Notes:
During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.
Mfg Campaign: 11438766
Recall Date: Oct 30, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Corrective Action:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Additional Notes:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Mfg Campaign: 11436316
Recall Date: Oct 11, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Corrective Action:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Additional Notes:
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
Mfg Campaign: 11436316
Recall Date: Oct 11, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear camera is intermittently non-operative. Only works approximately 20% of the time. Due to the size & shape of this vehicle, this makes backing up dangerous for persons and property that are difficult to see when backing.
Corrective Action:
Rear camera is intermittently non-operative. Only works approximately 20% of the time. Due to the size & shape of this vehicle, this makes backing up dangerous for persons and property that are difficult to see when backing.
Additional Notes:
Rear camera is intermittently non-operative. Only works approximately 20% of the time. Due to the size & shape of this vehicle, this makes backing up dangerous for persons and property that are difficult to see when backing.
Mfg Campaign: 11435916
Recall Date: Oct 7, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the sockets onto the lug nuts before they could be removed. The independent service center states that this issue is not unusual for Ford products with two piece lug nuts. This incident did not cause an accident, injury or vehicle damage. Nothing was reported to any authorities, excluding this incident report. Bottm line; in cases of road side tire failure, the damaged tire needs to able to be removed and the spare installed to facillitae safe transport to a repair facility.
Corrective Action:
I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the sockets onto the lug nuts before they could be removed. The independent service center states that this issue is not unusual for Ford products with two piece lug nuts. This incident did not cause an accident, injury or vehicle damage. Nothing was reported to any authorities, excluding this incident report. Bottm line; in cases of road side tire failure, the damaged tire needs to able to be removed and the spare installed to facillitae safe transport to a repair facility.
Additional Notes:
I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the sockets onto the lug nuts before they could be removed. The independent service center states that this issue is not unusual for Ford products with two piece lug nuts. This incident did not cause an accident, injury or vehicle damage. Nothing was reported to any authorities, excluding this incident report. Bottm line; in cases of road side tire failure, the damaged tire needs to able to be removed and the spare installed to facillitae safe transport to a repair facility.
Mfg Campaign: 11428846
Recall Date: Aug 12, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
The contact owns a 2016 Ford Expedition. The contact stated that while his wife was driving approximately 25 mph, the brake warning light illuminated, and the low brake fluid message was displayed on the instrument panel. Due to the failure, the brake pedal depressed to the floorboard while his wife was attempting to stop the vehicle. The driver called her husband to the scene who was able to carefully drive the vehicle back to their residence. Upon inspection, the contact discovered a leak from the brake master cylinder which had flowed into the brake booster which he believed caused the failure. The dealer was contacted about the failure and the contact was informed that the part to repair the vehicle was not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2016 Ford Expedition. The contact stated that while his wife was driving approximately 25 mph, the brake warning light illuminated, and the low brake fluid message was displayed on the instrument panel. Due to the failure, the brake pedal depressed to the floorboard while his wife was attempting to stop the vehicle. The driver called her husband to the scene who was able to carefully drive the vehicle back to their residence. Upon inspection, the contact discovered a leak from the brake master cylinder which had flowed into the brake booster which he believed caused the failure. The dealer was contacted about the failure and the contact was informed that the part to repair the vehicle was not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2016 Ford Expedition. The contact stated that while his wife was driving approximately 25 mph, the brake warning light illuminated, and the low brake fluid message was displayed on the instrument panel. Due to the failure, the brake pedal depressed to the floorboard while his wife was attempting to stop the vehicle. The driver called her husband to the scene who was able to carefully drive the vehicle back to their residence. Upon inspection, the contact discovered a leak from the brake master cylinder which had flowed into the brake booster which he believed caused the failure. The dealer was contacted about the failure and the contact was informed that the part to repair the vehicle was not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
Mfg Campaign: 11427411
Recall Date: Aug 2, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Corrective Action:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Additional Notes:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Mfg Campaign: 11425086
Recall Date: Jul 16, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Corrective Action:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Additional Notes:
Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.
Mfg Campaign: 11425086
Recall Date: Jul 16, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
On June 30, 2021, while driving in a parking lot, "low brake fluid" warning lite came on then brake pedal went to floor. Brake fluid was added at scene but problem repeated it self. Car was towed to shop and diagnosed as master cylinder failure with brake fluid in booster. The parts were replaced and problem was solved. There is approx. 51000 miles on vehicle. Fortunately, this occurred at low speed in a church parking lot. I can't imagine what would have happened on the hiway at speed! Defective parts are available for inspection.
Corrective Action:
On June 30, 2021, while driving in a parking lot, "low brake fluid" warning lite came on then brake pedal went to floor. Brake fluid was added at scene but problem repeated it self. Car was towed to shop and diagnosed as master cylinder failure with brake fluid in booster. The parts were replaced and problem was solved. There is approx. 51000 miles on vehicle. Fortunately, this occurred at low speed in a church parking lot. I can't imagine what would have happened on the hiway at speed! Defective parts are available for inspection.
Additional Notes:
On June 30, 2021, while driving in a parking lot, "low brake fluid" warning lite came on then brake pedal went to floor. Brake fluid was added at scene but problem repeated it self. Car was towed to shop and diagnosed as master cylinder failure with brake fluid in booster. The parts were replaced and problem was solved. There is approx. 51000 miles on vehicle. Fortunately, this occurred at low speed in a church parking lot. I can't imagine what would have happened on the hiway at speed! Defective parts are available for inspection.
Mfg Campaign: 11424808
Recall Date: Jul 14, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
Backup camera is distorted/intermittent
Corrective Action:
Backup camera is distorted/intermittent
Additional Notes:
Backup camera is distorted/intermittent
Mfg Campaign: 11422279
Recall Date: Jun 25, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Corrective Action:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Additional Notes:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Mfg Campaign: 11421081
Recall Date: Jun 15, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Corrective Action:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Additional Notes:
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
Mfg Campaign: 11421081
Recall Date: Jun 15, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake fluid level light came on. Stopped at Autozone, added fluid, drove 2 miles to Walmart brakes get soft, barely got home and reservoir was empty again. No visible leaks on the ground. Vehicle only has 60K miles on it and this could have been catastrophic and deadly if we needed to stop quickly. Research shows that the NHTSA issued a recall for this problem on the 2016 F150. The Expedition is essentially the same vehicle chassis, with a different body. The chassis components are the same. Reason and logic therefore would conclude that the recall be extended the the Expedition , as well as any other shared chassis vehicles.
Corrective Action:
Brake fluid level light came on. Stopped at Autozone, added fluid, drove 2 miles to Walmart brakes get soft, barely got home and reservoir was empty again. No visible leaks on the ground. Vehicle only has 60K miles on it and this could have been catastrophic and deadly if we needed to stop quickly. Research shows that the NHTSA issued a recall for this problem on the 2016 F150. The Expedition is essentially the same vehicle chassis, with a different body. The chassis components are the same. Reason and logic therefore would conclude that the recall be extended the the Expedition , as well as any other shared chassis vehicles.
Additional Notes:
Brake fluid level light came on. Stopped at Autozone, added fluid, drove 2 miles to Walmart brakes get soft, barely got home and reservoir was empty again. No visible leaks on the ground. Vehicle only has 60K miles on it and this could have been catastrophic and deadly if we needed to stop quickly. Research shows that the NHTSA issued a recall for this problem on the 2016 F150. The Expedition is essentially the same vehicle chassis, with a different body. The chassis components are the same. Reason and logic therefore would conclude that the recall be extended the the Expedition , as well as any other shared chassis vehicles.
Mfg Campaign: 11420807
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Corrective Action:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Additional Notes:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Mfg Campaign: 11420646
Recall Date: Jun 11, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Corrective Action:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Additional Notes:
6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.
Mfg Campaign: 11420646
Recall Date: Jun 11, 2021
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