Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
246 ComplaintsFord Motor Company
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RESTARTING. THE A/C/HEATER BLOWER THEN FELL OUT ONTO THE FRONT PASSENGER FLOOR-MAT BURNED TO A CRISP.
Corrective Action:
WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RESTARTING. THE A/C/HEATER BLOWER THEN FELL OUT ONTO THE FRONT PASSENGER FLOOR-MAT BURNED TO A CRISP.
Additional Notes:
WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RESTARTING. THE A/C/HEATER BLOWER THEN FELL OUT ONTO THE FRONT PASSENGER FLOOR-MAT BURNED TO A CRISP.
Mfg Campaign: 11353351
Recall Date: Sep 5, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING AND MY LOW BRAKE FLUID LIGHT CAME ON AND MY BRAKE PEDAL WENT TO THE FLOOR. TOOK IT TO MY MECHANIC AND MY MASTER CYLINDER IS CRACKED
Corrective Action:
I WAS DRIVING AND MY LOW BRAKE FLUID LIGHT CAME ON AND MY BRAKE PEDAL WENT TO THE FLOOR. TOOK IT TO MY MECHANIC AND MY MASTER CYLINDER IS CRACKED
Additional Notes:
I WAS DRIVING AND MY LOW BRAKE FLUID LIGHT CAME ON AND MY BRAKE PEDAL WENT TO THE FLOOR. TOOK IT TO MY MECHANIC AND MY MASTER CYLINDER IS CRACKED
Mfg Campaign: 11351215
Recall Date: Aug 25, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Corrective Action:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Additional Notes:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Mfg Campaign: 11350019
Recall Date: Aug 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Corrective Action:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Additional Notes:
2016 FORD EXPEDITION EL LIMITED - MANUFACTURED IN DEARBORN MICHIGAN "YELLOW WRENCH" WARNING LIGHT CAME ON THE FREEWAY AND CUT 100% OF POWER TO THE MOTOR, ALMOST CAUSING AN ACCIDENT. I HAD TO TRAVERSE TRAFFIC TO GET TO A SAFE AREA. CALLED A DEALERSHIP AND THEY SAID IT WAS LIKELY THE THROTTLE BODY. FORD IMPLEMENTED A VOLUNTARY RECALL FOR ALL OTHER 2015 & 2016 MODELS EXCEPT THE EXPEDITION WHICH IS BUILT ON THE EXACT SAME ASSEMBLY LINE AS THE F150 AND WITH THE SAME DEFECTIVE PART. FORD RECALL NUMBER WAS 16B32. I AM PAYING $500 OUT OF POCKET SINCE THIS ITEM IS NOT COVERED UNDER WARRANTY AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS DANGEROUS AND COULD SERIOUSLY HURT OR KILL SOMEONE. FORD HAS HAD A HISTORY OF BAD THROTTLE BODIES AND THE NHSTA NEEDS TO HAVE THIS ISSUE FORMALLY RECALLED.
Mfg Campaign: 11350019
Recall Date: Aug 18, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE LOW BRAKE FLUID LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO EFFECTIVELY SLOW THE VEHICLE TO A STOP. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO SLOW THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO REVERSE AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT STATED THAT HER HUSBAND ADDED TWO BOTTLES OF BRAKE FLUID TO THE RESERVOIR AND STATED THAT THERE WERE NO LEAK WAS VISIBLE. THE CONTACT STATED THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE LOW BRAKE FLUID LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO EFFECTIVELY SLOW THE VEHICLE TO A STOP. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO SLOW THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO REVERSE AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT STATED THAT HER HUSBAND ADDED TWO BOTTLES OF BRAKE FLUID TO THE RESERVOIR AND STATED THAT THERE WERE NO LEAK WAS VISIBLE. THE CONTACT STATED THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE LOW BRAKE FLUID LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO EFFECTIVELY SLOW THE VEHICLE TO A STOP. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO SLOW THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO REVERSE AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT STATED THAT HER HUSBAND ADDED TWO BOTTLES OF BRAKE FLUID TO THE RESERVOIR AND STATED THAT THERE WERE NO LEAK WAS VISIBLE. THE CONTACT STATED THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11343659
Recall Date: Aug 6, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER RENDERING THE VEHICLE BRAKES USELESS. NOTE THAT THIS IS HAPPENING ON THE 2016 F-150 TRUCKS AS WELL AND THE 2 VEHICLES SHARE THE SAME PARTS FOR THE BRAKE SYSTEM. THE INCIDENT OCCURRED WHILE DRIVING BACK TO THE OFFICE AND NOTICED THAT IT WAS TAKING A LONG STROKE OF THE PEDAL TO APPLY THE BRAKES. UPON ARRIVAL BACK AT THE OFFICE THE RESERVOIR WAS INSPECTED AND THERE WAS LITTLE TO NO FLUID LEFT, AND NO VISIBLE LEAKS.
Corrective Action:
BRAKE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER RENDERING THE VEHICLE BRAKES USELESS. NOTE THAT THIS IS HAPPENING ON THE 2016 F-150 TRUCKS AS WELL AND THE 2 VEHICLES SHARE THE SAME PARTS FOR THE BRAKE SYSTEM. THE INCIDENT OCCURRED WHILE DRIVING BACK TO THE OFFICE AND NOTICED THAT IT WAS TAKING A LONG STROKE OF THE PEDAL TO APPLY THE BRAKES. UPON ARRIVAL BACK AT THE OFFICE THE RESERVOIR WAS INSPECTED AND THERE WAS LITTLE TO NO FLUID LEFT, AND NO VISIBLE LEAKS.
Additional Notes:
BRAKE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER RENDERING THE VEHICLE BRAKES USELESS. NOTE THAT THIS IS HAPPENING ON THE 2016 F-150 TRUCKS AS WELL AND THE 2 VEHICLES SHARE THE SAME PARTS FOR THE BRAKE SYSTEM. THE INCIDENT OCCURRED WHILE DRIVING BACK TO THE OFFICE AND NOTICED THAT IT WAS TAKING A LONG STROKE OF THE PEDAL TO APPLY THE BRAKES. UPON ARRIVAL BACK AT THE OFFICE THE RESERVOIR WAS INSPECTED AND THERE WAS LITTLE TO NO FLUID LEFT, AND NO VISIBLE LEAKS.
Mfg Campaign: 11342937
Recall Date: Aug 3, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
WHILE DRIVING DOWN THE VERY BUSY INTERSTATE AT 75-80 MPH THE VEHICLE JERKED AND THEN LOST ALL THROTTLE POWER. THE WRENCH INDICATOR LIGHT CAME ON. WITH NO THROTTLE I HAD TO EASE MYSELF INTO THE NARROW SHOULDER WHILE SEMI AFTER SEMI FLEW BY. THIS WAS TERRIFYING! I TURNED THE VEHICLE OFF & BACK ON AND IT WORKED FINE TO HEAD HOME. IT HAPPENED 2 MORE TIMES ON THE WAY HOME BUT THANKFULLY ON SMALL COUNTRY ROADS.
Corrective Action:
WHILE DRIVING DOWN THE VERY BUSY INTERSTATE AT 75-80 MPH THE VEHICLE JERKED AND THEN LOST ALL THROTTLE POWER. THE WRENCH INDICATOR LIGHT CAME ON. WITH NO THROTTLE I HAD TO EASE MYSELF INTO THE NARROW SHOULDER WHILE SEMI AFTER SEMI FLEW BY. THIS WAS TERRIFYING! I TURNED THE VEHICLE OFF & BACK ON AND IT WORKED FINE TO HEAD HOME. IT HAPPENED 2 MORE TIMES ON THE WAY HOME BUT THANKFULLY ON SMALL COUNTRY ROADS.
Additional Notes:
WHILE DRIVING DOWN THE VERY BUSY INTERSTATE AT 75-80 MPH THE VEHICLE JERKED AND THEN LOST ALL THROTTLE POWER. THE WRENCH INDICATOR LIGHT CAME ON. WITH NO THROTTLE I HAD TO EASE MYSELF INTO THE NARROW SHOULDER WHILE SEMI AFTER SEMI FLEW BY. THIS WAS TERRIFYING! I TURNED THE VEHICLE OFF & BACK ON AND IT WORKED FINE TO HEAD HOME. IT HAPPENED 2 MORE TIMES ON THE WAY HOME BUT THANKFULLY ON SMALL COUNTRY ROADS.
Mfg Campaign: 11341284
Recall Date: Jul 24, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Corrective Action:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Additional Notes:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Mfg Campaign: 11338912
Recall Date: Jul 12, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Corrective Action:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Additional Notes:
DRIVING AT SPEEDS OF 45-55 THE SUV LOSSES POWER SPUTTERS AND CRAWLS AT A SPEED OF 5 MILES SEE OWNER MANUEL WITH WRENCH POPS UP VERY DANGEROUS WHILE DRIVING WITH CHILDREN IN THE VEHICLE....SHOP SAYS THEY CANT FIND ANYTHING HAD THE SUV FOR 1 YEAR BOUGHT USED BUT THIS HAS HAPPENED 5 TIMES
Mfg Campaign: 11338912
Recall Date: Jul 12, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT 35 MPH THE ENGINE STARTED SHUDDERING AND HAD LOSS OF POWER. PUSHING ACCELERATOR PRODUCED NOTHING. COASTED TO SIDE OF ROAD AND POWERTRAIN FAILURE WARNING LIGHT CAME ON. CALLED FORD DEALERSHIP. THEY SAID TURN IT OFF AND IT WOULD CLEAR ITSELF AS THIS WAS A WELL KNOWN PROBLEM. IT CLEARED ITSELF. THEY SAID THIS PROBLEM WOULD REPEAT ITSELF BUT NO TELLING WHEN. THIS PROBLEM CAUSED MY WIFE TO BE PLACED IN A VERY HAZARDOUS TRAFFIC SITUATION.THIS KNOWN THROTTLE BODY DEFECT SHOULD BE RECALLED. AFTER RESEARCHING I FOUND NUMEROUS IDENTICAL COMPLAINTS.
Corrective Action:
WHILE DRIVING AT 35 MPH THE ENGINE STARTED SHUDDERING AND HAD LOSS OF POWER. PUSHING ACCELERATOR PRODUCED NOTHING. COASTED TO SIDE OF ROAD AND POWERTRAIN FAILURE WARNING LIGHT CAME ON. CALLED FORD DEALERSHIP. THEY SAID TURN IT OFF AND IT WOULD CLEAR ITSELF AS THIS WAS A WELL KNOWN PROBLEM. IT CLEARED ITSELF. THEY SAID THIS PROBLEM WOULD REPEAT ITSELF BUT NO TELLING WHEN. THIS PROBLEM CAUSED MY WIFE TO BE PLACED IN A VERY HAZARDOUS TRAFFIC SITUATION.THIS KNOWN THROTTLE BODY DEFECT SHOULD BE RECALLED. AFTER RESEARCHING I FOUND NUMEROUS IDENTICAL COMPLAINTS.
Additional Notes:
WHILE DRIVING AT 35 MPH THE ENGINE STARTED SHUDDERING AND HAD LOSS OF POWER. PUSHING ACCELERATOR PRODUCED NOTHING. COASTED TO SIDE OF ROAD AND POWERTRAIN FAILURE WARNING LIGHT CAME ON. CALLED FORD DEALERSHIP. THEY SAID TURN IT OFF AND IT WOULD CLEAR ITSELF AS THIS WAS A WELL KNOWN PROBLEM. IT CLEARED ITSELF. THEY SAID THIS PROBLEM WOULD REPEAT ITSELF BUT NO TELLING WHEN. THIS PROBLEM CAUSED MY WIFE TO BE PLACED IN A VERY HAZARDOUS TRAFFIC SITUATION.THIS KNOWN THROTTLE BODY DEFECT SHOULD BE RECALLED. AFTER RESEARCHING I FOUND NUMEROUS IDENTICAL COMPLAINTS.
Mfg Campaign: 11331920
Recall Date: Jul 1, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED NOTIFICATION OF LOW BRAKE FLUID. SHORTLY AFTER, THE VEHICLE WOULD HAD TROUBLE STOPPING AND WAS NEARLY IN AN ACCIDENT. DROVE TO LOCAL SHOP TO HAVE FLUID ADDED AND LOOK FOR LEAKS. NO LEAKS FOUND, FLUID TOPPED OFF, SEEMED TO BE FINE. WITHIN MINUTES, SAME 'LOW BRAKE FLUID' MESSAGE APPEARED. SOON AFTER, NO BRAKES AGAIN. AGAIN, NEARLY AN ACCIDENT. SEARCHED ONLINE, SAW THE SAME PROBLEM HAPPENING TO OTHERS AND THAT THERE IS A RECALL ON THE 2014-2016 F-150 THAT SHARES THE SAME PLATFORM AND IS BUILT IN THE SAME FACTORY (NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31). FORD WILL NOT ASSIST WITH THE REPAIR SINCE IT IS AT AN OUTSIDE SHOP. *TR
Corrective Action:
RECEIVED NOTIFICATION OF LOW BRAKE FLUID. SHORTLY AFTER, THE VEHICLE WOULD HAD TROUBLE STOPPING AND WAS NEARLY IN AN ACCIDENT. DROVE TO LOCAL SHOP TO HAVE FLUID ADDED AND LOOK FOR LEAKS. NO LEAKS FOUND, FLUID TOPPED OFF, SEEMED TO BE FINE. WITHIN MINUTES, SAME 'LOW BRAKE FLUID' MESSAGE APPEARED. SOON AFTER, NO BRAKES AGAIN. AGAIN, NEARLY AN ACCIDENT. SEARCHED ONLINE, SAW THE SAME PROBLEM HAPPENING TO OTHERS AND THAT THERE IS A RECALL ON THE 2014-2016 F-150 THAT SHARES THE SAME PLATFORM AND IS BUILT IN THE SAME FACTORY (NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31). FORD WILL NOT ASSIST WITH THE REPAIR SINCE IT IS AT AN OUTSIDE SHOP. *TR
Additional Notes:
RECEIVED NOTIFICATION OF LOW BRAKE FLUID. SHORTLY AFTER, THE VEHICLE WOULD HAD TROUBLE STOPPING AND WAS NEARLY IN AN ACCIDENT. DROVE TO LOCAL SHOP TO HAVE FLUID ADDED AND LOOK FOR LEAKS. NO LEAKS FOUND, FLUID TOPPED OFF, SEEMED TO BE FINE. WITHIN MINUTES, SAME 'LOW BRAKE FLUID' MESSAGE APPEARED. SOON AFTER, NO BRAKES AGAIN. AGAIN, NEARLY AN ACCIDENT. SEARCHED ONLINE, SAW THE SAME PROBLEM HAPPENING TO OTHERS AND THAT THERE IS A RECALL ON THE 2014-2016 F-150 THAT SHARES THE SAME PLATFORM AND IS BUILT IN THE SAME FACTORY (NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31). FORD WILL NOT ASSIST WITH THE REPAIR SINCE IT IS AT AN OUTSIDE SHOP. *TR
Mfg Campaign: 11331127
Recall Date: Jun 26, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
MASTER CYLINDER FAILED COMPLETELY WHILE STOPPED. BRAKE PEDAL DROPPED TO THE FLOOR WITH NO BACK PRESSURE. BRAKE FLUID HAD DRAINED INTO THE BRAKE BOOSTER. SAME PROBLEM AS THE RECALLED F150! REAR BRAKES WERE RUINED PRESUMABLY TO FRONT MASTER CYLINDER FAILING SILENTLY. *TR
Corrective Action:
MASTER CYLINDER FAILED COMPLETELY WHILE STOPPED. BRAKE PEDAL DROPPED TO THE FLOOR WITH NO BACK PRESSURE. BRAKE FLUID HAD DRAINED INTO THE BRAKE BOOSTER. SAME PROBLEM AS THE RECALLED F150! REAR BRAKES WERE RUINED PRESUMABLY TO FRONT MASTER CYLINDER FAILING SILENTLY. *TR
Additional Notes:
MASTER CYLINDER FAILED COMPLETELY WHILE STOPPED. BRAKE PEDAL DROPPED TO THE FLOOR WITH NO BACK PRESSURE. BRAKE FLUID HAD DRAINED INTO THE BRAKE BOOSTER. SAME PROBLEM AS THE RECALLED F150! REAR BRAKES WERE RUINED PRESUMABLY TO FRONT MASTER CYLINDER FAILING SILENTLY. *TR
Mfg Campaign: 11331121
Recall Date: Jun 26, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION DOWNSHIFT FROM 6TH GEAR DOWN TO 2ND GEAR WHILE TRAVELING AT 50MPH WHICH CAUSED THE WHEELS TO LOCK AND SKID. SOMETIMES YOU WILL JUST FEEL A SUDDEN JOLT DURING THE DOWNSHIFT. HAS BEEN HAPPENING MORE OFTEN. MY TRUCK HAS ONLY 75K MILES ON IT. *TR
Corrective Action:
TRANSMISSION DOWNSHIFT FROM 6TH GEAR DOWN TO 2ND GEAR WHILE TRAVELING AT 50MPH WHICH CAUSED THE WHEELS TO LOCK AND SKID. SOMETIMES YOU WILL JUST FEEL A SUDDEN JOLT DURING THE DOWNSHIFT. HAS BEEN HAPPENING MORE OFTEN. MY TRUCK HAS ONLY 75K MILES ON IT. *TR
Additional Notes:
TRANSMISSION DOWNSHIFT FROM 6TH GEAR DOWN TO 2ND GEAR WHILE TRAVELING AT 50MPH WHICH CAUSED THE WHEELS TO LOCK AND SKID. SOMETIMES YOU WILL JUST FEEL A SUDDEN JOLT DURING THE DOWNSHIFT. HAS BEEN HAPPENING MORE OFTEN. MY TRUCK HAS ONLY 75K MILES ON IT. *TR
Mfg Campaign: 11330659
Recall Date: Jun 24, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Corrective Action:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Additional Notes:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Mfg Campaign: 11330390
Recall Date: Jun 23, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Corrective Action:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Additional Notes:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Mfg Campaign: 11330390
Recall Date: Jun 23, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Corrective Action:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Additional Notes:
P2112 ERROR KEEPS COMING UP CAUSING SUDDEN LOSE OF POWER IN THE VEHICLE. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY, CAUSING A PANIC MOMENT TO GET TO THE SHOULDER, AND ON CITY AND RURAL ROADS. WE HAVE TO PULL OVER SHUT THE VEHICLE DOWN AND THEN RESTART IT SO THAT WE CAN CONTINUE DRIVING. *TR
Mfg Campaign: 11330390
Recall Date: Jun 23, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING VEHICLE I HAD TO COME TO A STOP AT A RED LIGHT I PRESSED BRAKE PEDAL AND IT WENT TO THE FLOOR. I HAD NO SERVICE BRAKE AVAILABLE AND WENT THROUGH RED LIGHT AND NARROWLY AVOIDED HITTING A CAR THAT HAD RIGHT OF WAY. I ROLLED TO A STOP. THE DRIVER OF THE OTHER VEHICLE WAS SO UPSET THAT HE DROVE AROUND AND THREATENED ME WITH PHYSICAL VIOLENCE WHEN HE PROCEEDED TO BEAT ME WITH A STICK OF SOME SORT. I WAS ABLE TO DIFFUSE THE SITUATION WHEN I EXPLAINED TO HIM THAT I HAD A COMPLETE BRAKE FAILURE. I HAD A FRIEND TOW THE VEHICLE ON A TRAILER TO MY HOUSE WHERE I REFILLED THE RESERVOIR. I INSPECTED THE VEHICLE AND THEIR WAS NO EVIDENCE OF LEAKING FLUID ANYWHERE ON VEHICLE OR GROUND. I CHECKED VEHICLE AGAIN AFTER A ABOUT 8 HOURS AND RESERVOIR HAD EMPTIED DOWN TO BELOW THE LOW LEVEL. I ADDED THE REMAINING AMOUNT OF FLUID WHICH PUT THE RESERVOIR AT LINE JUST BELOW THE FULL LINE. AT THIS POINT I STOPPED LOOKING FOR LEAKS. I WAS PREPARING TO CALL A TOW TRUCK TO TAKE IT TO MECHANIC WHEN I HEARD ABOUT A SAFETY RECALL FOR THE FORD F-150 BRAKE SAFETY RECALL NHTSA NUMBER 20V-332 AND FORD RECALL NUMBER 20S31. I IMPLORE YOU TO ISSUE A RECALL FOR THE 2016 FORD EXPEDITION. IT IS A MATTER OF LIFE AND DEATH. *TR
Corrective Action:
WHILE DRIVING VEHICLE I HAD TO COME TO A STOP AT A RED LIGHT I PRESSED BRAKE PEDAL AND IT WENT TO THE FLOOR. I HAD NO SERVICE BRAKE AVAILABLE AND WENT THROUGH RED LIGHT AND NARROWLY AVOIDED HITTING A CAR THAT HAD RIGHT OF WAY. I ROLLED TO A STOP. THE DRIVER OF THE OTHER VEHICLE WAS SO UPSET THAT HE DROVE AROUND AND THREATENED ME WITH PHYSICAL VIOLENCE WHEN HE PROCEEDED TO BEAT ME WITH A STICK OF SOME SORT. I WAS ABLE TO DIFFUSE THE SITUATION WHEN I EXPLAINED TO HIM THAT I HAD A COMPLETE BRAKE FAILURE. I HAD A FRIEND TOW THE VEHICLE ON A TRAILER TO MY HOUSE WHERE I REFILLED THE RESERVOIR. I INSPECTED THE VEHICLE AND THEIR WAS NO EVIDENCE OF LEAKING FLUID ANYWHERE ON VEHICLE OR GROUND. I CHECKED VEHICLE AGAIN AFTER A ABOUT 8 HOURS AND RESERVOIR HAD EMPTIED DOWN TO BELOW THE LOW LEVEL. I ADDED THE REMAINING AMOUNT OF FLUID WHICH PUT THE RESERVOIR AT LINE JUST BELOW THE FULL LINE. AT THIS POINT I STOPPED LOOKING FOR LEAKS. I WAS PREPARING TO CALL A TOW TRUCK TO TAKE IT TO MECHANIC WHEN I HEARD ABOUT A SAFETY RECALL FOR THE FORD F-150 BRAKE SAFETY RECALL NHTSA NUMBER 20V-332 AND FORD RECALL NUMBER 20S31. I IMPLORE YOU TO ISSUE A RECALL FOR THE 2016 FORD EXPEDITION. IT IS A MATTER OF LIFE AND DEATH. *TR
Additional Notes:
WHILE DRIVING VEHICLE I HAD TO COME TO A STOP AT A RED LIGHT I PRESSED BRAKE PEDAL AND IT WENT TO THE FLOOR. I HAD NO SERVICE BRAKE AVAILABLE AND WENT THROUGH RED LIGHT AND NARROWLY AVOIDED HITTING A CAR THAT HAD RIGHT OF WAY. I ROLLED TO A STOP. THE DRIVER OF THE OTHER VEHICLE WAS SO UPSET THAT HE DROVE AROUND AND THREATENED ME WITH PHYSICAL VIOLENCE WHEN HE PROCEEDED TO BEAT ME WITH A STICK OF SOME SORT. I WAS ABLE TO DIFFUSE THE SITUATION WHEN I EXPLAINED TO HIM THAT I HAD A COMPLETE BRAKE FAILURE. I HAD A FRIEND TOW THE VEHICLE ON A TRAILER TO MY HOUSE WHERE I REFILLED THE RESERVOIR. I INSPECTED THE VEHICLE AND THEIR WAS NO EVIDENCE OF LEAKING FLUID ANYWHERE ON VEHICLE OR GROUND. I CHECKED VEHICLE AGAIN AFTER A ABOUT 8 HOURS AND RESERVOIR HAD EMPTIED DOWN TO BELOW THE LOW LEVEL. I ADDED THE REMAINING AMOUNT OF FLUID WHICH PUT THE RESERVOIR AT LINE JUST BELOW THE FULL LINE. AT THIS POINT I STOPPED LOOKING FOR LEAKS. I WAS PREPARING TO CALL A TOW TRUCK TO TAKE IT TO MECHANIC WHEN I HEARD ABOUT A SAFETY RECALL FOR THE FORD F-150 BRAKE SAFETY RECALL NHTSA NUMBER 20V-332 AND FORD RECALL NUMBER 20S31. I IMPLORE YOU TO ISSUE A RECALL FOR THE 2016 FORD EXPEDITION. IT IS A MATTER OF LIFE AND DEATH. *TR
Mfg Campaign: 11328641
Recall Date: Jun 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOING HOME WHEN VEHICLE WAS MOVING, I NOTICED BRAKES WERE PROGRESSIVELY GETTING WORSE. EACH BRAKING EVENT REQUIRED 25% MORE TRAVEL THEN PREVIOUS BRAKE APPLICATION. MADE IT HOME SAFELY WITHIN 3 MILES. NO BRAKE FLUID ONCE I PARKED VEHICLE. DROVE SLOW AND USED THE BRAKE VERY LITTLE DURING THE TRIP. THANKFULLY, I WAS NOT GOING FAST AND REALIZED SOMETHING WAS NOT RIGHT AND WAS ABLE TO MOSTLY COST HOME. LATER THAT DAY, THE VEHICLE WAS TOWED TO FORD DEALER. AFTER THEY INSPECTED, THEY REPORTED TO ME THE MASTER CYLINDER LEAKED THE BRAKE FLUID INTO THE BRAKE BOOSTER. REPAIR QUOTE WAS FOR $1500 FOR NEW MASTER CYLINDER AND BRAKE BOOSTER.*DT*JB
Corrective Action:
GOING HOME WHEN VEHICLE WAS MOVING, I NOTICED BRAKES WERE PROGRESSIVELY GETTING WORSE. EACH BRAKING EVENT REQUIRED 25% MORE TRAVEL THEN PREVIOUS BRAKE APPLICATION. MADE IT HOME SAFELY WITHIN 3 MILES. NO BRAKE FLUID ONCE I PARKED VEHICLE. DROVE SLOW AND USED THE BRAKE VERY LITTLE DURING THE TRIP. THANKFULLY, I WAS NOT GOING FAST AND REALIZED SOMETHING WAS NOT RIGHT AND WAS ABLE TO MOSTLY COST HOME. LATER THAT DAY, THE VEHICLE WAS TOWED TO FORD DEALER. AFTER THEY INSPECTED, THEY REPORTED TO ME THE MASTER CYLINDER LEAKED THE BRAKE FLUID INTO THE BRAKE BOOSTER. REPAIR QUOTE WAS FOR $1500 FOR NEW MASTER CYLINDER AND BRAKE BOOSTER.*DT*JB
Additional Notes:
GOING HOME WHEN VEHICLE WAS MOVING, I NOTICED BRAKES WERE PROGRESSIVELY GETTING WORSE. EACH BRAKING EVENT REQUIRED 25% MORE TRAVEL THEN PREVIOUS BRAKE APPLICATION. MADE IT HOME SAFELY WITHIN 3 MILES. NO BRAKE FLUID ONCE I PARKED VEHICLE. DROVE SLOW AND USED THE BRAKE VERY LITTLE DURING THE TRIP. THANKFULLY, I WAS NOT GOING FAST AND REALIZED SOMETHING WAS NOT RIGHT AND WAS ABLE TO MOSTLY COST HOME. LATER THAT DAY, THE VEHICLE WAS TOWED TO FORD DEALER. AFTER THEY INSPECTED, THEY REPORTED TO ME THE MASTER CYLINDER LEAKED THE BRAKE FLUID INTO THE BRAKE BOOSTER. REPAIR QUOTE WAS FOR $1500 FOR NEW MASTER CYLINDER AND BRAKE BOOSTER.*DT*JB
Mfg Campaign: 11326552
Recall Date: May 29, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SUDDEN UNEXPECTED DECELERATION TO 1-3 MPH AND UNRESPONSIVE WHILE TRAVELING ABOUT 40 MPH. ERROR MESSAGE "SEE MANUAL". CORRECTED BY TURNING OFF IGNITION AND RE-STARTING. REPEAT PROBLEM - REPAIR FACILITY REPLACED ALL SPARK PLUGS AND DIDN'T HAPPEN FOR A WEEK. THEY STATED MULTIPLE ISSUES CAME UP ON THEIR ANALYSIS WHICH WERE VARIABLE. INITIALLY THOUGHT TO BE THROTTLE ISSUE. I QUESTION A COMPUTER SOFTWARE OR HARDWARE ISSUE
Corrective Action:
SUDDEN UNEXPECTED DECELERATION TO 1-3 MPH AND UNRESPONSIVE WHILE TRAVELING ABOUT 40 MPH. ERROR MESSAGE "SEE MANUAL". CORRECTED BY TURNING OFF IGNITION AND RE-STARTING. REPEAT PROBLEM - REPAIR FACILITY REPLACED ALL SPARK PLUGS AND DIDN'T HAPPEN FOR A WEEK. THEY STATED MULTIPLE ISSUES CAME UP ON THEIR ANALYSIS WHICH WERE VARIABLE. INITIALLY THOUGHT TO BE THROTTLE ISSUE. I QUESTION A COMPUTER SOFTWARE OR HARDWARE ISSUE
Additional Notes:
SUDDEN UNEXPECTED DECELERATION TO 1-3 MPH AND UNRESPONSIVE WHILE TRAVELING ABOUT 40 MPH. ERROR MESSAGE "SEE MANUAL". CORRECTED BY TURNING OFF IGNITION AND RE-STARTING. REPEAT PROBLEM - REPAIR FACILITY REPLACED ALL SPARK PLUGS AND DIDN'T HAPPEN FOR A WEEK. THEY STATED MULTIPLE ISSUES CAME UP ON THEIR ANALYSIS WHICH WERE VARIABLE. INITIALLY THOUGHT TO BE THROTTLE ISSUE. I QUESTION A COMPUTER SOFTWARE OR HARDWARE ISSUE
Mfg Campaign: 11323035
Recall Date: May 2, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A CITY PARKWAY GOING AROUND 35-40MPH. MY EXPEDITION SUDDENLY STARTED SHUDDERING AND DECELERATING. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. I LOOKED UP IN THE OWNER'S MANUAL WHAT THAT MEANT. IT SAID TO CONTACT AN AUTHORIZED REPAIR CENTER. I WENT TO THE LOCAL FORD DEALERSHIP. THEY RAN THE DIAGNOSTIC AND SAID IT WAS THE THROTTLE BODY. THEY ALSO STATED IT IS A KNOWN PROBLEM WITH THE ECO-BOOST ENGINES. THIS IS A KNOWN PROBLEM WITH THIS ENGINE AND NEEDS TO BE RECALLED BEFORE THE LOSS OF POWER AND CONTROL HAPPENS ON A BUSY HIGHWAY AND SOMEONE IS INJURED OR KILLED.
Corrective Action:
WHILE DRIVING ON A CITY PARKWAY GOING AROUND 35-40MPH. MY EXPEDITION SUDDENLY STARTED SHUDDERING AND DECELERATING. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. I LOOKED UP IN THE OWNER'S MANUAL WHAT THAT MEANT. IT SAID TO CONTACT AN AUTHORIZED REPAIR CENTER. I WENT TO THE LOCAL FORD DEALERSHIP. THEY RAN THE DIAGNOSTIC AND SAID IT WAS THE THROTTLE BODY. THEY ALSO STATED IT IS A KNOWN PROBLEM WITH THE ECO-BOOST ENGINES. THIS IS A KNOWN PROBLEM WITH THIS ENGINE AND NEEDS TO BE RECALLED BEFORE THE LOSS OF POWER AND CONTROL HAPPENS ON A BUSY HIGHWAY AND SOMEONE IS INJURED OR KILLED.
Additional Notes:
WHILE DRIVING ON A CITY PARKWAY GOING AROUND 35-40MPH. MY EXPEDITION SUDDENLY STARTED SHUDDERING AND DECELERATING. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. I LOOKED UP IN THE OWNER'S MANUAL WHAT THAT MEANT. IT SAID TO CONTACT AN AUTHORIZED REPAIR CENTER. I WENT TO THE LOCAL FORD DEALERSHIP. THEY RAN THE DIAGNOSTIC AND SAID IT WAS THE THROTTLE BODY. THEY ALSO STATED IT IS A KNOWN PROBLEM WITH THE ECO-BOOST ENGINES. THIS IS A KNOWN PROBLEM WITH THIS ENGINE AND NEEDS TO BE RECALLED BEFORE THE LOSS OF POWER AND CONTROL HAPPENS ON A BUSY HIGHWAY AND SOMEONE IS INJURED OR KILLED.
Mfg Campaign: 11321417
Recall Date: Apr 17, 2020
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