Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.
Corrective Action:
While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.
Additional Notes:
While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.
Mfg Campaign: 11477491
Recall Date: Aug 3, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON A CITY STREET AND THE CAR SUDDENLY LOST POWER AND STARTED TO VIBRATE - THE WRENCH APPEARED IN THE DISPLAY. I WAS ABLE TO COAST INTO A PARKING LOT AND BRING IT TO A COMPLETE STOP. I TURNED OFF THE CAR AND RESTARTED IT AND IT SEEMED TO RUN OKAY. THE NEXT DAY I WAS DRIVING AGAIN AND THE CAR SUDDENLY LOST POWER AND THE WRENCH CAME ON IN THE DISPLAY. I TURNED ON TO A SIDE STREET AND TURNED OFF THE CAR AND RESTARTED IT - WHILE DRIVING HOME IT DID IT AGAIN AND THE WRENCH CAME ON AND THE CHECK ENGINE. HAD I BEEN DRIVING ON THE FREEWAY WHEN I LOST POWER IT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS NOT AN EMERGENCY LANE OR OFF RAMP. I SEE OTHER FORD OWNER HAVE REPORTED THIS SIMILAR PROBLEM AND IT WAS DETERMINED TO BE CAUSED BY THE ELECTRONIC THROTTLE BODY. I AM NOT COMFORTABLE DRIVING IT AND WILL HAVE IT TOWED TO MY MECHANIC TO HAVE IT FIXED. AS THIS APPEARS TO BE A CONSISTENT PROBLEM SHOULD IT BE REPAIRED BY FORD?
Corrective Action:
I WAS DRIVING ON A CITY STREET AND THE CAR SUDDENLY LOST POWER AND STARTED TO VIBRATE - THE WRENCH APPEARED IN THE DISPLAY. I WAS ABLE TO COAST INTO A PARKING LOT AND BRING IT TO A COMPLETE STOP. I TURNED OFF THE CAR AND RESTARTED IT AND IT SEEMED TO RUN OKAY. THE NEXT DAY I WAS DRIVING AGAIN AND THE CAR SUDDENLY LOST POWER AND THE WRENCH CAME ON IN THE DISPLAY. I TURNED ON TO A SIDE STREET AND TURNED OFF THE CAR AND RESTARTED IT - WHILE DRIVING HOME IT DID IT AGAIN AND THE WRENCH CAME ON AND THE CHECK ENGINE. HAD I BEEN DRIVING ON THE FREEWAY WHEN I LOST POWER IT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS NOT AN EMERGENCY LANE OR OFF RAMP. I SEE OTHER FORD OWNER HAVE REPORTED THIS SIMILAR PROBLEM AND IT WAS DETERMINED TO BE CAUSED BY THE ELECTRONIC THROTTLE BODY. I AM NOT COMFORTABLE DRIVING IT AND WILL HAVE IT TOWED TO MY MECHANIC TO HAVE IT FIXED. AS THIS APPEARS TO BE A CONSISTENT PROBLEM SHOULD IT BE REPAIRED BY FORD?
Additional Notes:
I WAS DRIVING ON A CITY STREET AND THE CAR SUDDENLY LOST POWER AND STARTED TO VIBRATE - THE WRENCH APPEARED IN THE DISPLAY. I WAS ABLE TO COAST INTO A PARKING LOT AND BRING IT TO A COMPLETE STOP. I TURNED OFF THE CAR AND RESTARTED IT AND IT SEEMED TO RUN OKAY. THE NEXT DAY I WAS DRIVING AGAIN AND THE CAR SUDDENLY LOST POWER AND THE WRENCH CAME ON IN THE DISPLAY. I TURNED ON TO A SIDE STREET AND TURNED OFF THE CAR AND RESTARTED IT - WHILE DRIVING HOME IT DID IT AGAIN AND THE WRENCH CAME ON AND THE CHECK ENGINE. HAD I BEEN DRIVING ON THE FREEWAY WHEN I LOST POWER IT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS NOT AN EMERGENCY LANE OR OFF RAMP. I SEE OTHER FORD OWNER HAVE REPORTED THIS SIMILAR PROBLEM AND IT WAS DETERMINED TO BE CAUSED BY THE ELECTRONIC THROTTLE BODY. I AM NOT COMFORTABLE DRIVING IT AND WILL HAVE IT TOWED TO MY MECHANIC TO HAVE IT FIXED. AS THIS APPEARS TO BE A CONSISTENT PROBLEM SHOULD IT BE REPAIRED BY FORD?
Mfg Campaign: 11477007
Recall Date: Aug 1, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle was jerking and a wrench illuminated on panel. Was able to get out of traffic to side of road but very dangerous as we had to just coast to safety. Took vehicle to dealership...code threw for throttle active stuck. This happened on March 23, 2022. Than again on July 23, 2022, was on interstate and wrench illuminated and again stalled. 75 Mph traffic and thank goodness we was able to clear traffic to side of road. Limped home. 1st incident mileage was 118395. And second incident 128024.3
Corrective Action:
Vehicle was jerking and a wrench illuminated on panel. Was able to get out of traffic to side of road but very dangerous as we had to just coast to safety. Took vehicle to dealership...code threw for throttle active stuck. This happened on March 23, 2022. Than again on July 23, 2022, was on interstate and wrench illuminated and again stalled. 75 Mph traffic and thank goodness we was able to clear traffic to side of road. Limped home. 1st incident mileage was 118395. And second incident 128024.3
Additional Notes:
Vehicle was jerking and a wrench illuminated on panel. Was able to get out of traffic to side of road but very dangerous as we had to just coast to safety. Took vehicle to dealership...code threw for throttle active stuck. This happened on March 23, 2022. Than again on July 23, 2022, was on interstate and wrench illuminated and again stalled. 75 Mph traffic and thank goodness we was able to clear traffic to side of road. Limped home. 1st incident mileage was 118395. And second incident 128024.3
Mfg Campaign: 11475682
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
Corrective Action:
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
Additional Notes:
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
Mfg Campaign: 11475261
Recall Date: Jul 22, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11475282
Recall Date: Jul 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving out of parking lot during a very warm day (100 degrees), A/C blower was on high as normal: 1. A/C blower suddenly stopped working. 2. A smell of something burning became evident inside car 3. Suddenly smoke started coming out of passenger side defroster and A/C vent 4. After passenger exited vehicle, I went to look under passenger glove compartment and discovered a small fire under dash. Tried to douse flames with water bottles, but with no effect. 5. Opened glove compartment box and flames came out of opening immediately. 6. Witnessed a small size soup can and melting plastic fall on passenger floor of dripping fire 7. Fire spread suddenly up into dash and windshield and then cabin 8. Called 911 and fire department arrived within 3-4 minutes. 9. Fire became an inferno and car burnt to the ground
Corrective Action:
While driving out of parking lot during a very warm day (100 degrees), A/C blower was on high as normal: 1. A/C blower suddenly stopped working. 2. A smell of something burning became evident inside car 3. Suddenly smoke started coming out of passenger side defroster and A/C vent 4. After passenger exited vehicle, I went to look under passenger glove compartment and discovered a small fire under dash. Tried to douse flames with water bottles, but with no effect. 5. Opened glove compartment box and flames came out of opening immediately. 6. Witnessed a small size soup can and melting plastic fall on passenger floor of dripping fire 7. Fire spread suddenly up into dash and windshield and then cabin 8. Called 911 and fire department arrived within 3-4 minutes. 9. Fire became an inferno and car burnt to the ground
Additional Notes:
While driving out of parking lot during a very warm day (100 degrees), A/C blower was on high as normal: 1. A/C blower suddenly stopped working. 2. A smell of something burning became evident inside car 3. Suddenly smoke started coming out of passenger side defroster and A/C vent 4. After passenger exited vehicle, I went to look under passenger glove compartment and discovered a small fire under dash. Tried to douse flames with water bottles, but with no effect. 5. Opened glove compartment box and flames came out of opening immediately. 6. Witnessed a small size soup can and melting plastic fall on passenger floor of dripping fire 7. Fire spread suddenly up into dash and windshield and then cabin 8. Called 911 and fire department arrived within 3-4 minutes. 9. Fire became an inferno and car burnt to the ground
Mfg Campaign: 11474960
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with two of our younger children, our 18 year old daughter noticed the brake warning light came on and the brakes failed to the point that the pedal had to be depressed completely to the floor to get any braking power, which was considerably diminished. After taking the car in to the mechanic, we learned we needed a new master cylinder and brake booster because the original set was defective. We also then learned of the current related recall for 2016-2017 Ford Expeditions (NHTSA Recall No. 22V-150) yet our VIN is somehow inexplicably excluded. We had the repair done (see attached invoice) as otherwise the vehicle was unsafe for driving. We are just grateful that no one was hurt as it was a terrifying experience. The recall needs to be expanded immediately before someone is seriously injured, or worse.
Corrective Action:
While driving with two of our younger children, our 18 year old daughter noticed the brake warning light came on and the brakes failed to the point that the pedal had to be depressed completely to the floor to get any braking power, which was considerably diminished. After taking the car in to the mechanic, we learned we needed a new master cylinder and brake booster because the original set was defective. We also then learned of the current related recall for 2016-2017 Ford Expeditions (NHTSA Recall No. 22V-150) yet our VIN is somehow inexplicably excluded. We had the repair done (see attached invoice) as otherwise the vehicle was unsafe for driving. We are just grateful that no one was hurt as it was a terrifying experience. The recall needs to be expanded immediately before someone is seriously injured, or worse.
Additional Notes:
While driving with two of our younger children, our 18 year old daughter noticed the brake warning light came on and the brakes failed to the point that the pedal had to be depressed completely to the floor to get any braking power, which was considerably diminished. After taking the car in to the mechanic, we learned we needed a new master cylinder and brake booster because the original set was defective. We also then learned of the current related recall for 2016-2017 Ford Expeditions (NHTSA Recall No. 22V-150) yet our VIN is somehow inexplicably excluded. We had the repair done (see attached invoice) as otherwise the vehicle was unsafe for driving. We are just grateful that no one was hurt as it was a terrifying experience. The recall needs to be expanded immediately before someone is seriously injured, or worse.
Mfg Campaign: 11474788
Recall Date: Jul 19, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Corrective Action:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Additional Notes:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Mfg Campaign: 11474113
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Corrective Action:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Additional Notes:
Our car experienced a failed Throttle Body Assembly. While driving our car, the engine would lose power, and the car would start to violently shake. The wrench light would come on the dash. We would have to pull over whether we were on the highway or a city street. Once we turned the car off and back on the wrench light would disappear. We took the car to our mechanic who could not figure out the issue due to no codes. The Ford dealership told us the same thing as our mechanic - without a code(s) it would take a lot of time and money to figure out the problem. Finally after several (at least 5 time) scary occurrences of this issue, the engine light came on and gave a code. We fixed the issue on June 23, 2022.
Mfg Campaign: 11474113
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake master cylinder began leaking and filled the brake booster with fluid. Vehicle lost all ability to brake while driving down road. Took to dealership as I believe it should be included in existing recall for same issue. They repaired the issue with a new master cylinder and brake booster. but I paid for it as I was told it isn’t included in recall.
Corrective Action:
Brake master cylinder began leaking and filled the brake booster with fluid. Vehicle lost all ability to brake while driving down road. Took to dealership as I believe it should be included in existing recall for same issue. They repaired the issue with a new master cylinder and brake booster. but I paid for it as I was told it isn’t included in recall.
Additional Notes:
Brake master cylinder began leaking and filled the brake booster with fluid. Vehicle lost all ability to brake while driving down road. Took to dealership as I believe it should be included in existing recall for same issue. They repaired the issue with a new master cylinder and brake booster. but I paid for it as I was told it isn’t included in recall.
Mfg Campaign: 11474006
Recall Date: Jul 14, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 55 MPH, the brake warning light illuminated and an alert flashed that brake fluid needed to be added. The contact had to slow the vehicle due to traffic and had to depress the brake pedal nearly to the floorboard to stop the vehicle. The contact drove the vehicle to a dealer who diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 55 MPH, the brake warning light illuminated and an alert flashed that brake fluid needed to be added. The contact had to slow the vehicle due to traffic and had to depress the brake pedal nearly to the floorboard to stop the vehicle. The contact drove the vehicle to a dealer who diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 55 MPH, the brake warning light illuminated and an alert flashed that brake fluid needed to be added. The contact had to slow the vehicle due to traffic and had to depress the brake pedal nearly to the floorboard to stop the vehicle. The contact drove the vehicle to a dealer who diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11472827
Recall Date: Jul 7, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake master cylinder is allowing brake fluid to leak. I almost rear ended someone because out of nowhere, the brake alert light and chime came on, then the brake petal went “soft”and I had to literally had to push ut to the floor for my expedition to stop. It is in the shop now being repaired.
Corrective Action:
Brake master cylinder is allowing brake fluid to leak. I almost rear ended someone because out of nowhere, the brake alert light and chime came on, then the brake petal went “soft”and I had to literally had to push ut to the floor for my expedition to stop. It is in the shop now being repaired.
Additional Notes:
Brake master cylinder is allowing brake fluid to leak. I almost rear ended someone because out of nowhere, the brake alert light and chime came on, then the brake petal went “soft”and I had to literally had to push ut to the floor for my expedition to stop. It is in the shop now being repaired.
Mfg Campaign: 11472543
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact upon restarting the vehicle, the warning message 'Brake Fluid Low" was displayed. The contact stated while driving approximately 50 MPH, the brake pedal was depressed however, the vehicle failed to respond. The contact depressed the brake pedal all the way to the floorboard and the vehicle responded. The contact drove to her residence. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 22V150000 (Services Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,871.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact upon restarting the vehicle, the warning message 'Brake Fluid Low" was displayed. The contact stated while driving approximately 50 MPH, the brake pedal was depressed however, the vehicle failed to respond. The contact depressed the brake pedal all the way to the floorboard and the vehicle responded. The contact drove to her residence. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 22V150000 (Services Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,871.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact upon restarting the vehicle, the warning message 'Brake Fluid Low" was displayed. The contact stated while driving approximately 50 MPH, the brake pedal was depressed however, the vehicle failed to respond. The contact depressed the brake pedal all the way to the floorboard and the vehicle responded. The contact drove to her residence. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 22V150000 (Services Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,871.
Mfg Campaign: 11471589
Recall Date: Jun 29, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Mfg Campaign: 11471125
Recall Date: Jun 27, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
Mfg Campaign: 11471125
Recall Date: Jun 27, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 30-35 MPH, the brake warning light illuminated. The contact continued driving. The contact stated that upon depressing the brake pedal to make a turn, the brake pedal failed to respond. The contact depressed the brake pedal all the way to the floorboard before the vehicle responded. The contact was able to drive to his residence. Upon opening the hood to determine the cause of the failure, the contact noticed that there was no brake fluid in the brake fluid reservoir. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 30-35 MPH, the brake warning light illuminated. The contact continued driving. The contact stated that upon depressing the brake pedal to make a turn, the brake pedal failed to respond. The contact depressed the brake pedal all the way to the floorboard before the vehicle responded. The contact was able to drive to his residence. Upon opening the hood to determine the cause of the failure, the contact noticed that there was no brake fluid in the brake fluid reservoir. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 30-35 MPH, the brake warning light illuminated. The contact continued driving. The contact stated that upon depressing the brake pedal to make a turn, the brake pedal failed to respond. The contact depressed the brake pedal all the way to the floorboard before the vehicle responded. The contact was able to drive to his residence. Upon opening the hood to determine the cause of the failure, the contact noticed that there was no brake fluid in the brake fluid reservoir. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 89,000.
Mfg Campaign: 11470307
Recall Date: Jun 21, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECENTLY MY WIFE WAS DRIVING OUR GRANDCHILDREN TO SCHOOL. SHE PUT HERE FOOT ON THE BRAKE PETAL AND IT WENT TO THE FLOOR. SHE GOT AN ALARM ON HER DASH ABOUT LOW BRAKE FLUID AND LOSS OF BRAKES. SHE WAS ABLE TO GET HE CAR STOPPED. WE HAD THE VEHICLE TOWED TO OUR FORD DEALER. THEY REPLACED THE MASTER BRAKE CYLINDER AND THE BOOSTER ASSEMBLY. WE NOW SEE THAT THERE IS A RECALL FOR 2017 FORD EXPEDITION FOR EXACTLY THIS PROBLEM. The recall is NHTSA recall number 20V-332. THE FORD DEALER IS TELLING US THIS RECALL IS NOT FOR OUR CAR WHEN WE EXPERIENCED THIS EXACT SAME PROBLEM AS OUTLINED IN THIS RECALL.
Corrective Action:
RECENTLY MY WIFE WAS DRIVING OUR GRANDCHILDREN TO SCHOOL. SHE PUT HERE FOOT ON THE BRAKE PETAL AND IT WENT TO THE FLOOR. SHE GOT AN ALARM ON HER DASH ABOUT LOW BRAKE FLUID AND LOSS OF BRAKES. SHE WAS ABLE TO GET HE CAR STOPPED. WE HAD THE VEHICLE TOWED TO OUR FORD DEALER. THEY REPLACED THE MASTER BRAKE CYLINDER AND THE BOOSTER ASSEMBLY. WE NOW SEE THAT THERE IS A RECALL FOR 2017 FORD EXPEDITION FOR EXACTLY THIS PROBLEM. The recall is NHTSA recall number 20V-332. THE FORD DEALER IS TELLING US THIS RECALL IS NOT FOR OUR CAR WHEN WE EXPERIENCED THIS EXACT SAME PROBLEM AS OUTLINED IN THIS RECALL.
Additional Notes:
RECENTLY MY WIFE WAS DRIVING OUR GRANDCHILDREN TO SCHOOL. SHE PUT HERE FOOT ON THE BRAKE PETAL AND IT WENT TO THE FLOOR. SHE GOT AN ALARM ON HER DASH ABOUT LOW BRAKE FLUID AND LOSS OF BRAKES. SHE WAS ABLE TO GET HE CAR STOPPED. WE HAD THE VEHICLE TOWED TO OUR FORD DEALER. THEY REPLACED THE MASTER BRAKE CYLINDER AND THE BOOSTER ASSEMBLY. WE NOW SEE THAT THERE IS A RECALL FOR 2017 FORD EXPEDITION FOR EXACTLY THIS PROBLEM. The recall is NHTSA recall number 20V-332. THE FORD DEALER IS TELLING US THIS RECALL IS NOT FOR OUR CAR WHEN WE EXPERIENCED THIS EXACT SAME PROBLEM AS OUTLINED IN THIS RECALL.
Mfg Campaign: 11470041
Recall Date: Jun 20, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE MASTER CYLINDER LEAK FLUID INTO BOOSTER THERE IS A CAMPAIGN NUMBER, 22V150000 AND THE RECALL NUMBER IS 22S11
Corrective Action:
BRAKE MASTER CYLINDER LEAK FLUID INTO BOOSTER THERE IS A CAMPAIGN NUMBER, 22V150000 AND THE RECALL NUMBER IS 22S11
Additional Notes:
BRAKE MASTER CYLINDER LEAK FLUID INTO BOOSTER THERE IS A CAMPAIGN NUMBER, 22V150000 AND THE RECALL NUMBER IS 22S11
Mfg Campaign: 11470140
Recall Date: Jun 20, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
exactly as specified in the recall. I first heard a tone, followed by brake failure warning light, then another brake failure light. Luckily I was parking almost immediately and braking was spongy. After turning off the vehicle and trying to restart, upon pressing the brake petal it went completely to the floor rendering me completely stranded. Vehicle did start. Wrecker was called. There was no visible brake fluid leakage on the car or the pavement.
Corrective Action:
exactly as specified in the recall. I first heard a tone, followed by brake failure warning light, then another brake failure light. Luckily I was parking almost immediately and braking was spongy. After turning off the vehicle and trying to restart, upon pressing the brake petal it went completely to the floor rendering me completely stranded. Vehicle did start. Wrecker was called. There was no visible brake fluid leakage on the car or the pavement.
Additional Notes:
exactly as specified in the recall. I first heard a tone, followed by brake failure warning light, then another brake failure light. Luckily I was parking almost immediately and braking was spongy. After turning off the vehicle and trying to restart, upon pressing the brake petal it went completely to the floor rendering me completely stranded. Vehicle did start. Wrecker was called. There was no visible brake fluid leakage on the car or the pavement.
Mfg Campaign: 11469168
Recall Date: Jun 14, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Left home for work and low brake fluid light came on. Went to nearby part store purchased brake fluid. Filled reservoir. Drove about 2 miles light came back on. Pulled over to check and reservoir was completely empty. No visible sign of leak. Had to coast to a slow roll and pull emergency brake to stop.
Corrective Action:
Left home for work and low brake fluid light came on. Went to nearby part store purchased brake fluid. Filled reservoir. Drove about 2 miles light came back on. Pulled over to check and reservoir was completely empty. No visible sign of leak. Had to coast to a slow roll and pull emergency brake to stop.
Additional Notes:
Left home for work and low brake fluid light came on. Went to nearby part store purchased brake fluid. Filled reservoir. Drove about 2 miles light came back on. Pulled over to check and reservoir was completely empty. No visible sign of leak. Had to coast to a slow roll and pull emergency brake to stop.
Mfg Campaign: 11469075
Recall Date: Jun 13, 2022
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