Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the stopping distance to be extended. The brake fluid warning light was illuminated. After adding brake fluid to the vehicle, moments later the warning light illuminated again. The contact stated there was no evidence of a brake fluid leak. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. After performing a VIN search, the contact became aware that the vehicle was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 111,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the stopping distance to be extended. The brake fluid warning light was illuminated. After adding brake fluid to the vehicle, moments later the warning light illuminated again. The contact stated there was no evidence of a brake fluid leak. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. After performing a VIN search, the contact became aware that the vehicle was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 111,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the stopping distance to be extended. The brake fluid warning light was illuminated. After adding brake fluid to the vehicle, moments later the warning light illuminated again. The contact stated there was no evidence of a brake fluid leak. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. After performing a VIN search, the contact became aware that the vehicle was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 111,000.
Mfg Campaign: 11467096
Recall Date: Jun 2, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Throttle body and motor assembly failed at only 33,000 miles. Vehicle suddenly lost power and wrench light immediately illuminated on the dash. Vehicle had to be towed to local Ford dealership for repair. This created a very dangerous situation as the vehicle was currently being operated on a congested interstate on-ramp entering the highway with a very narrow shoulder / emergency lane. A vehicle accident & fatality could have easily occurred given this dangerous situation. Unfortunately this throttle body mechanical failure is a very common issue across many Ford vehicle platforms and the NHTSA has done the American consumer a disservice by allowing Ford to continue repairing these vehicles only when the throttle body unit fails. Instead the NHSTA should be forcing Ford to pre-emptively recall these vehicles and replace the faulty throttle bodies before more unnecessary fatalities occur.
Corrective Action:
Throttle body and motor assembly failed at only 33,000 miles. Vehicle suddenly lost power and wrench light immediately illuminated on the dash. Vehicle had to be towed to local Ford dealership for repair. This created a very dangerous situation as the vehicle was currently being operated on a congested interstate on-ramp entering the highway with a very narrow shoulder / emergency lane. A vehicle accident & fatality could have easily occurred given this dangerous situation. Unfortunately this throttle body mechanical failure is a very common issue across many Ford vehicle platforms and the NHTSA has done the American consumer a disservice by allowing Ford to continue repairing these vehicles only when the throttle body unit fails. Instead the NHSTA should be forcing Ford to pre-emptively recall these vehicles and replace the faulty throttle bodies before more unnecessary fatalities occur.
Additional Notes:
Throttle body and motor assembly failed at only 33,000 miles. Vehicle suddenly lost power and wrench light immediately illuminated on the dash. Vehicle had to be towed to local Ford dealership for repair. This created a very dangerous situation as the vehicle was currently being operated on a congested interstate on-ramp entering the highway with a very narrow shoulder / emergency lane. A vehicle accident & fatality could have easily occurred given this dangerous situation. Unfortunately this throttle body mechanical failure is a very common issue across many Ford vehicle platforms and the NHTSA has done the American consumer a disservice by allowing Ford to continue repairing these vehicles only when the throttle body unit fails. Instead the NHSTA should be forcing Ford to pre-emptively recall these vehicles and replace the faulty throttle bodies before more unnecessary fatalities occur.
Mfg Campaign: 11467164
Recall Date: Jun 2, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle will lose all power and acceleration. Must pull the vehicle over to the side of the road. Turn vehicle back on and it works fine. This happens intermittently but consistently keeps happening. Code from vehicle states Electronic Throttle Body Issue
Corrective Action:
Vehicle will lose all power and acceleration. Must pull the vehicle over to the side of the road. Turn vehicle back on and it works fine. This happens intermittently but consistently keeps happening. Code from vehicle states Electronic Throttle Body Issue
Additional Notes:
Vehicle will lose all power and acceleration. Must pull the vehicle over to the side of the road. Turn vehicle back on and it works fine. This happens intermittently but consistently keeps happening. Code from vehicle states Electronic Throttle Body Issue
Mfg Campaign: 11465530
Recall Date: May 20, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While attempting to accelerate, was not able to. Vehicle lost all power. Had to pull over and turn vehicle off and then back on. Happened twice in about 15 minutes. This is the 3rd time in 2 years this has occurred. Brought into repair facility and the issue is the throttle body.
Corrective Action:
While attempting to accelerate, was not able to. Vehicle lost all power. Had to pull over and turn vehicle off and then back on. Happened twice in about 15 minutes. This is the 3rd time in 2 years this has occurred. Brought into repair facility and the issue is the throttle body.
Additional Notes:
While attempting to accelerate, was not able to. Vehicle lost all power. Had to pull over and turn vehicle off and then back on. Happened twice in about 15 minutes. This is the 3rd time in 2 years this has occurred. Brought into repair facility and the issue is the throttle body.
Mfg Campaign: 11463535
Recall Date: May 5, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Ford makes A 2 part faulty lugnuts which warps and can cause separation and consequently an accident! I was told at my last oil change January 2022 that I'd need to pay to have the lug nuts changed but they'd put the same. Or I can buy after Market lug nuts which is 1 whole part and pay to replace all of them.
Corrective Action:
Ford makes A 2 part faulty lugnuts which warps and can cause separation and consequently an accident! I was told at my last oil change January 2022 that I'd need to pay to have the lug nuts changed but they'd put the same. Or I can buy after Market lug nuts which is 1 whole part and pay to replace all of them.
Additional Notes:
Ford makes A 2 part faulty lugnuts which warps and can cause separation and consequently an accident! I was told at my last oil change January 2022 that I'd need to pay to have the lug nuts changed but they'd put the same. Or I can buy after Market lug nuts which is 1 whole part and pay to replace all of them.
Mfg Campaign: 11462100
Recall Date: Apr 25, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The APIM stopped working as in all ford models with ford sync do. It is a safety hazard do to the driver not being able use the blue tooth sync for the phone, with out it working the driver has to use hands on the phone, creating a safety hazard and breaking a driving law.
Corrective Action:
The APIM stopped working as in all ford models with ford sync do. It is a safety hazard do to the driver not being able use the blue tooth sync for the phone, with out it working the driver has to use hands on the phone, creating a safety hazard and breaking a driving law.
Additional Notes:
The APIM stopped working as in all ford models with ford sync do. It is a safety hazard do to the driver not being able use the blue tooth sync for the phone, with out it working the driver has to use hands on the phone, creating a safety hazard and breaking a driving law.
Mfg Campaign: 11458147
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
Recall # 22V150 for Brake Master Cylinder may leak fluid into Booster. Also Ford's 2 part lug nuts Warp and there should be a recall I already have 2 lugnuts in my back rare passenger tire.
Corrective Action:
Recall # 22V150 for Brake Master Cylinder may leak fluid into Booster. Also Ford's 2 part lug nuts Warp and there should be a recall I already have 2 lugnuts in my back rare passenger tire.
Additional Notes:
Recall # 22V150 for Brake Master Cylinder may leak fluid into Booster. Also Ford's 2 part lug nuts Warp and there should be a recall I already have 2 lugnuts in my back rare passenger tire.
Mfg Campaign: 11458198
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was at an independent mechanic for an exhaust manifold leak, the mechanic informed her that the brake master cylinder was also leaking fluid. The independent mechanic replaced the brake master cylinder and brake booster. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 91,818.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was at an independent mechanic for an exhaust manifold leak, the mechanic informed her that the brake master cylinder was also leaking fluid. The independent mechanic replaced the brake master cylinder and brake booster. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 91,818.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was at an independent mechanic for an exhaust manifold leak, the mechanic informed her that the brake master cylinder was also leaking fluid. The independent mechanic replaced the brake master cylinder and brake booster. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 91,818.
Mfg Campaign: 11457992
Recall Date: Mar 23, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Breaks failed due to Master Cylinder failure. Had repaired locally as car barely made repairs shop blocks away after adding break fluid. Was told since I did not use authorized Ford facility I could not be reimbursed for repairs. I see a recall was issued for my Model Year but no recall for my vehicle. It had same problem. If a forced refund is possible I’d be interested. This was in 2019 but still have $823 invoice.
Corrective Action:
Breaks failed due to Master Cylinder failure. Had repaired locally as car barely made repairs shop blocks away after adding break fluid. Was told since I did not use authorized Ford facility I could not be reimbursed for repairs. I see a recall was issued for my Model Year but no recall for my vehicle. It had same problem. If a forced refund is possible I’d be interested. This was in 2019 but still have $823 invoice.
Additional Notes:
Breaks failed due to Master Cylinder failure. Had repaired locally as car barely made repairs shop blocks away after adding break fluid. Was told since I did not use authorized Ford facility I could not be reimbursed for repairs. I see a recall was issued for my Model Year but no recall for my vehicle. It had same problem. If a forced refund is possible I’d be interested. This was in 2019 but still have $823 invoice.
Mfg Campaign: 11457885
Recall Date: Mar 22, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Corrective Action:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Additional Notes:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Mfg Campaign: 11456237
Recall Date: Mar 10, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Corrective Action:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Additional Notes:
Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?
Mfg Campaign: 11456237
Recall Date: Mar 10, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Corrective Action:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Additional Notes:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Mfg Campaign: 11455449
Recall Date: Mar 6, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Corrective Action:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Additional Notes:
Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.
Mfg Campaign: 11455449
Recall Date: Mar 6, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Back up camera- works intermittently. It becomes blurry, fuzzy, multi colored lines, and sometimes goes blank. Can cause issues with backing into a pedestrian or other obstacle. It has not been reproduced or confirmed by dealer because of intermittent frequency. Has not been inspected either due to intermittent frequency. Took it to dealer to have it looked at, they said there was nothing they could do because of no recall issued on that specific vehicle.
Corrective Action:
Back up camera- works intermittently. It becomes blurry, fuzzy, multi colored lines, and sometimes goes blank. Can cause issues with backing into a pedestrian or other obstacle. It has not been reproduced or confirmed by dealer because of intermittent frequency. Has not been inspected either due to intermittent frequency. Took it to dealer to have it looked at, they said there was nothing they could do because of no recall issued on that specific vehicle.
Additional Notes:
Back up camera- works intermittently. It becomes blurry, fuzzy, multi colored lines, and sometimes goes blank. Can cause issues with backing into a pedestrian or other obstacle. It has not been reproduced or confirmed by dealer because of intermittent frequency. Has not been inspected either due to intermittent frequency. Took it to dealer to have it looked at, they said there was nothing they could do because of no recall issued on that specific vehicle.
Mfg Campaign: 11454174
Recall Date: Feb 25, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Corrective Action:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Additional Notes:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Mfg Campaign: 11453657
Recall Date: Feb 23, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Corrective Action:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Additional Notes:
September 2021 vehicle back up camera not functioning properly and loud knocking noise coming from rear interior. Video display is cloudy and not Capturing rear outside picture at all
Mfg Campaign: 11453657
Recall Date: Feb 23, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Phone and Bluetooth are inoperable, as well as usb and auxiliary are inoperable. This presents a danger as the APIM controls a number of functions on the vehicle that could also become safety threat such as relying on the back up camera which has also presented intermittent issues.
Corrective Action:
Phone and Bluetooth are inoperable, as well as usb and auxiliary are inoperable. This presents a danger as the APIM controls a number of functions on the vehicle that could also become safety threat such as relying on the back up camera which has also presented intermittent issues.
Additional Notes:
Phone and Bluetooth are inoperable, as well as usb and auxiliary are inoperable. This presents a danger as the APIM controls a number of functions on the vehicle that could also become safety threat such as relying on the back up camera which has also presented intermittent issues.
Mfg Campaign: 11451625
Recall Date: Feb 12, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Getting tires change and lug nuts are swollen. I heard this is a very common problem and now needs to be replaced.
Corrective Action:
Getting tires change and lug nuts are swollen. I heard this is a very common problem and now needs to be replaced.
Additional Notes:
Getting tires change and lug nuts are swollen. I heard this is a very common problem and now needs to be replaced.
Mfg Campaign: 11451670
Recall Date: Feb 12, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving the vehicle and it suddenly lost all engine power. The car was still on and running but slowed down to idle speed and was almost rear ended. I was barely able to get it over to the side street where I turned it off and then back on. And it ran like usual and I drove it back home, I was only a mile away. After further research it seems this is a known issue with the throttle body on these vehicles.
Corrective Action:
I was driving the vehicle and it suddenly lost all engine power. The car was still on and running but slowed down to idle speed and was almost rear ended. I was barely able to get it over to the side street where I turned it off and then back on. And it ran like usual and I drove it back home, I was only a mile away. After further research it seems this is a known issue with the throttle body on these vehicles.
Additional Notes:
I was driving the vehicle and it suddenly lost all engine power. The car was still on and running but slowed down to idle speed and was almost rear ended. I was barely able to get it over to the side street where I turned it off and then back on. And it ran like usual and I drove it back home, I was only a mile away. After further research it seems this is a known issue with the throttle body on these vehicles.
Mfg Campaign: 11451554
Recall Date: Feb 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Mfg Campaign: 11451367
Recall Date: Feb 10, 2022
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