FORD EXPEDITION 2017

Complete listing of complaints and recalls for this vehicle

410
Complaints
8
Recalls

Complaints & Recalls

410 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V236000 SAFETY RECALL
123.6K Vehicles Affected
Recall Date: Apr 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Potential Risk:
A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S37
Recall Date: Apr 11, 2025
Ford Motor Company
NHTSA Campaign: 22V648000 SAFETY RECALL
198.5K Vehicles Affected
Recall Date: Aug 26, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.

Potential Risk:
Front blower motor failure can increase the risk of a vehicle interior fire.
FREE Recall Solution:
Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S56
Notice Date: Aug 4, 2023
Recall Date: Aug 26, 2022
Ford Motor Company
NHTSA Campaign: 22V150000 SAFETY RECALL
195.9K Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Potential Risk:
A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S11
Notice Date: Apr 29, 2022
Recall Date: Mar 11, 2022

Consumer Complaints

410 Complaints
Ford Motor Company
Campaign: 11428668 Other
Aug 11, 2021
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Consequences:

THE BRAKE SYSTEM WENT OUT WHILE DRIVING MY 2017 FORD EXPEDITION ON THE FREEWAY. THE WARNING LIGHT CAME ON INDICATING LOW BRAKE FLUID. WAS ABLE TO SLOWLY MAKE IT TO THE NEAREST SERVICE STATION, AS BRAKES COMPLETELY FAILED, PEDAL TO THE FLOOR. AFTER SOME RESEARCH THERE IS A RECALL ON THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER SYSTEM ON THE F150 ECOBOOST. NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31. THE MY EXPEDITION HAS THEY SAME ISSUE . THE F150 AND EXPEDITION ARE THE SAME UNDER THE HOOD. THE VEHICLE IS SAFETY HAZARD DUE TO THIS ISSUE.

Corrective Action:

THE BRAKE SYSTEM WENT OUT WHILE DRIVING MY 2017 FORD EXPEDITION ON THE FREEWAY. THE WARNING LIGHT CAME ON INDICATING LOW BRAKE FLUID. WAS ABLE TO SLOWLY MAKE IT TO THE NEAREST SERVICE STATION, AS BRAKES COMPLETELY FAILED, PEDAL TO THE FLOOR. AFTER SOME RESEARCH THERE IS A RECALL ON THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER SYSTEM ON THE F150 ECOBOOST. NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31. THE MY EXPEDITION HAS THEY SAME ISSUE . THE F150 AND EXPEDITION ARE THE SAME UNDER THE HOOD. THE VEHICLE IS SAFETY HAZARD DUE TO THIS ISSUE.

Additional Notes:

THE BRAKE SYSTEM WENT OUT WHILE DRIVING MY 2017 FORD EXPEDITION ON THE FREEWAY. THE WARNING LIGHT CAME ON INDICATING LOW BRAKE FLUID. WAS ABLE TO SLOWLY MAKE IT TO THE NEAREST SERVICE STATION, AS BRAKES COMPLETELY FAILED, PEDAL TO THE FLOOR. AFTER SOME RESEARCH THERE IS A RECALL ON THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER SYSTEM ON THE F150 ECOBOOST. NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31. THE MY EXPEDITION HAS THEY SAME ISSUE . THE F150 AND EXPEDITION ARE THE SAME UNDER THE HOOD. THE VEHICLE IS SAFETY HAZARD DUE TO THIS ISSUE.

Manufacturer: FORD
Mfg Campaign: 11428668
Notice Date: Aug 11, 2021
Recall Date: Aug 11, 2021
Ford Motor Company
Campaign: 11428760 Other
Aug 11, 2021
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Consequences:

Brake master cylinder failed causing brake fluid in the brake booster and little to no breaking at freeway speeds. There is a current recall on same model year F150 with the same 3.5L eco boost engine manufactured out of the same plant as our expedition. Took off the master cylinder and the brake booster was filled with brake fluid. SUV has aprox 67k miles.

Corrective Action:

Brake master cylinder failed causing brake fluid in the brake booster and little to no breaking at freeway speeds. There is a current recall on same model year F150 with the same 3.5L eco boost engine manufactured out of the same plant as our expedition. Took off the master cylinder and the brake booster was filled with brake fluid. SUV has aprox 67k miles.

Additional Notes:

Brake master cylinder failed causing brake fluid in the brake booster and little to no breaking at freeway speeds. There is a current recall on same model year F150 with the same 3.5L eco boost engine manufactured out of the same plant as our expedition. Took off the master cylinder and the brake booster was filled with brake fluid. SUV has aprox 67k miles.

Manufacturer: FORD
Mfg Campaign: 11428760
Notice Date: Aug 11, 2021
Recall Date: Aug 11, 2021
Ford Motor Company
Campaign: 11428561 Other
Aug 10, 2021
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

Rear-view cameras It is available for inspection. It has been reproduced by Gullo Ford dealership in Conroe, TX. They finally replaced it in 2020 but it continues to black out monthly for periods of time. As far as I know only the dealer has looked at it. No warning it just goes black or distorted. Invoices, letter to Ford, etc. available but I don't know how to upload. Continuing problems we have had with the [XXX] back-up camera and why its not covered now by warranty. Over the 42 months from basically inception we have had the truck up there at least 6 times to have it looked at and repaired, it still goes off for weeks at a time even though they said they replaced it the last time. Well it still doesn't work. The rear-view cameras have been out of service probably 25% of the time we have owned it (42 months). To me, this is a major safety issue. We are grandparents with alot of kids in neighborhood. You can't see out the back of an Expedition clearly without the camera. We also see Ford has recalled your 2020 similar models for the same problem. The rear-cameras are not working now. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

Rear-view cameras It is available for inspection. It has been reproduced by Gullo Ford dealership in Conroe, TX. They finally replaced it in 2020 but it continues to black out monthly for periods of time. As far as I know only the dealer has looked at it. No warning it just goes black or distorted. Invoices, letter to Ford, etc. available but I don't know how to upload. Continuing problems we have had with the [XXX] back-up camera and why its not covered now by warranty. Over the 42 months from basically inception we have had the truck up there at least 6 times to have it looked at and repaired, it still goes off for weeks at a time even though they said they replaced it the last time. Well it still doesn't work. The rear-view cameras have been out of service probably 25% of the time we have owned it (42 months). To me, this is a major safety issue. We are grandparents with alot of kids in neighborhood. You can't see out the back of an Expedition clearly without the camera. We also see Ford has recalled your 2020 similar models for the same problem. The rear-cameras are not working now. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

Rear-view cameras It is available for inspection. It has been reproduced by Gullo Ford dealership in Conroe, TX. They finally replaced it in 2020 but it continues to black out monthly for periods of time. As far as I know only the dealer has looked at it. No warning it just goes black or distorted. Invoices, letter to Ford, etc. available but I don't know how to upload. Continuing problems we have had with the [XXX] back-up camera and why its not covered now by warranty. Over the 42 months from basically inception we have had the truck up there at least 6 times to have it looked at and repaired, it still goes off for weeks at a time even though they said they replaced it the last time. Well it still doesn't work. The rear-view cameras have been out of service probably 25% of the time we have owned it (42 months). To me, this is a major safety issue. We are grandparents with alot of kids in neighborhood. You can't see out the back of an Expedition clearly without the camera. We also see Ford has recalled your 2020 similar models for the same problem. The rear-cameras are not working now. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: FORD
Mfg Campaign: 11428561
Notice Date: Aug 10, 2021
Recall Date: Aug 10, 2021
Ford Motor Company
Campaign: 11426357 Other
Jul 25, 2021
Defect Description:

WHEELS:LUGS/NUTS/BOLTS/STUDS

Potential Consequences:

When I recently got tires rotated my vendor (not the car manufacturer) informed me there are known problems with lug nuts on Ford Expeditions; that apparently something about two-layer metal causing swelling and difficulty for tire repair shops to effectively remove them which causes (to a degree) stripping of them. Tire shop employee informed me and also showed me the result after they rotated and you can tell there is an issue.

Corrective Action:

When I recently got tires rotated my vendor (not the car manufacturer) informed me there are known problems with lug nuts on Ford Expeditions; that apparently something about two-layer metal causing swelling and difficulty for tire repair shops to effectively remove them which causes (to a degree) stripping of them. Tire shop employee informed me and also showed me the result after they rotated and you can tell there is an issue.

Additional Notes:

When I recently got tires rotated my vendor (not the car manufacturer) informed me there are known problems with lug nuts on Ford Expeditions; that apparently something about two-layer metal causing swelling and difficulty for tire repair shops to effectively remove them which causes (to a degree) stripping of them. Tire shop employee informed me and also showed me the result after they rotated and you can tell there is an issue.

Manufacturer: FORD
Mfg Campaign: 11426357
Notice Date: Jul 25, 2021
Recall Date: Jul 25, 2021
Ford Motor Company
Campaign: 11426176 Other
Jul 23, 2021
Defect Description:

SUSPENSION:REAR:SHOCK ABSORBER

Potential Consequences:

The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson strut has a shock as part of its assembly. It is not a separate unit, it is a component of the MacPherson strut.

Corrective Action:

The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson strut has a shock as part of its assembly. It is not a separate unit, it is a component of the MacPherson strut.

Additional Notes:

The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson strut has a shock as part of its assembly. It is not a separate unit, it is a component of the MacPherson strut.

Manufacturer: FORD
Mfg Campaign: 11426176
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Ford Motor Company
Campaign: 11425662 Other
Jul 20, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Breakfast fluid leaking, brake fluid light on. Found brake master cylinder leaking inside of brake booster.

Corrective Action:

Breakfast fluid leaking, brake fluid light on. Found brake master cylinder leaking inside of brake booster.

Additional Notes:

Breakfast fluid leaking, brake fluid light on. Found brake master cylinder leaking inside of brake booster.

Manufacturer: FORD
Mfg Campaign: 11425662
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
Ford Motor Company
Campaign: 11424093 Other
Jul 9, 2021
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Consequences:

Brakes failed while driving. Mechanics found all brake fluid leaked internally from master cylinder into the brake booster. I have another Ford vehicle that was recalled for this exact problem in 2017.

Corrective Action:

Brakes failed while driving. Mechanics found all brake fluid leaked internally from master cylinder into the brake booster. I have another Ford vehicle that was recalled for this exact problem in 2017.

Additional Notes:

Brakes failed while driving. Mechanics found all brake fluid leaked internally from master cylinder into the brake booster. I have another Ford vehicle that was recalled for this exact problem in 2017.

Manufacturer: FORD
Mfg Campaign: 11424093
Notice Date: Jul 9, 2021
Recall Date: Jul 9, 2021
Ford Motor Company
Campaign: 11423700 Other
Jul 7, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Corrective Action:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Additional Notes:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Manufacturer: FORD
Mfg Campaign: 11423700
Notice Date: Jul 7, 2021
Recall Date: Jul 7, 2021
Ford Motor Company
Campaign: 11423700 Other
Jul 7, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Corrective Action:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Additional Notes:

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

Manufacturer: FORD
Mfg Campaign: 11423700
Notice Date: Jul 7, 2021
Recall Date: Jul 7, 2021
Ford Motor Company
Campaign: 11420928 Other
Jun 14, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Corrective Action:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Additional Notes:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Manufacturer: FORD
Mfg Campaign: 11420928
Notice Date: Jun 14, 2021
Recall Date: Jun 14, 2021
Ford Motor Company
Campaign: 11420928 Other
Jun 14, 2021
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Consequences:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Corrective Action:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Additional Notes:

Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.

Manufacturer: FORD
Mfg Campaign: 11420928
Notice Date: Jun 14, 2021
Recall Date: Jun 14, 2021
Ford Motor Company
Campaign: 11419365 Other
Jun 2, 2021
Defect Description:

WHEELS

Potential Consequences:

During a recent routine mileage based tire rotation and balance at an independent service center , the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed .ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.

Corrective Action:

During a recent routine mileage based tire rotation and balance at an independent service center , the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed .ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.

Additional Notes:

During a recent routine mileage based tire rotation and balance at an independent service center , the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed .ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.

Manufacturer: FORD
Mfg Campaign: 11419365
Notice Date: Jun 2, 2021
Recall Date: Jun 2, 2021
Ford Motor Company
Campaign: 11414755 Other
May 1, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Corrective Action:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Additional Notes:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Manufacturer: FORD
Mfg Campaign: 11414755
Notice Date: May 1, 2021
Recall Date: May 1, 2021
Ford Motor Company
Campaign: 11414755 Other
May 1, 2021
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Consequences:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Corrective Action:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Additional Notes:

TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY

Manufacturer: FORD
Mfg Campaign: 11414755
Notice Date: May 1, 2021
Recall Date: May 1, 2021
Ford Motor Company
Campaign: 11413439 Other
Apr 22, 2021
Defect Description:

TIRES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Manufacturer: FORD
Mfg Campaign: 11413439
Notice Date: Apr 22, 2021
Recall Date: Apr 22, 2021
Ford Motor Company
Campaign: 11413274 Other
Apr 21, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I WAS DRIVING THE SUV AND ALL OF A SUDDEN THE ENGINE SEEMED TO SHAKE, THE RPM'S WENT UP AND THE CAR WOULD NOT ACCELERATE. THIS WAS ON A BUSY ROAD AND THANK GOD I WAS ABLE TO PULL OVER SAFETY. THE SUV WAS NOT ABLE TO MOVE AND WAS TOWED TO THE FORD DEALER. I WAS TOLD THE THROTTLE BODY PHYSICALLY LOOKED GOOD BUT THE ELECTRONIC IN IT WAS DYSFUNCTIONAL AND IT WOULD NEED TO BE REPLACED. THE COST WAS 755.93. THIS IS 2017 FORD EXPEDITION. CRAZY AND UNSAFE, WHAT INTERESTING WAS THE SERVICE TECH ASKED IF I CLEARED THE CODE P2112 FROM THE OBC. I SAID NO I DON'T KNOW HOW TO DO THIS. HE TOLD ME THEN THE CAR CLEARED THE CODE SO MAYBE THAT WHY IT CAN HAPPEN OVER AND OVER AGAIN. THE WAS A HISTORY OF P2112 BUT NO ACTIVE CODE. INTERESTING - SAFETY PROBLEM

Corrective Action:

I WAS DRIVING THE SUV AND ALL OF A SUDDEN THE ENGINE SEEMED TO SHAKE, THE RPM'S WENT UP AND THE CAR WOULD NOT ACCELERATE. THIS WAS ON A BUSY ROAD AND THANK GOD I WAS ABLE TO PULL OVER SAFETY. THE SUV WAS NOT ABLE TO MOVE AND WAS TOWED TO THE FORD DEALER. I WAS TOLD THE THROTTLE BODY PHYSICALLY LOOKED GOOD BUT THE ELECTRONIC IN IT WAS DYSFUNCTIONAL AND IT WOULD NEED TO BE REPLACED. THE COST WAS 755.93. THIS IS 2017 FORD EXPEDITION. CRAZY AND UNSAFE, WHAT INTERESTING WAS THE SERVICE TECH ASKED IF I CLEARED THE CODE P2112 FROM THE OBC. I SAID NO I DON'T KNOW HOW TO DO THIS. HE TOLD ME THEN THE CAR CLEARED THE CODE SO MAYBE THAT WHY IT CAN HAPPEN OVER AND OVER AGAIN. THE WAS A HISTORY OF P2112 BUT NO ACTIVE CODE. INTERESTING - SAFETY PROBLEM

Additional Notes:

I WAS DRIVING THE SUV AND ALL OF A SUDDEN THE ENGINE SEEMED TO SHAKE, THE RPM'S WENT UP AND THE CAR WOULD NOT ACCELERATE. THIS WAS ON A BUSY ROAD AND THANK GOD I WAS ABLE TO PULL OVER SAFETY. THE SUV WAS NOT ABLE TO MOVE AND WAS TOWED TO THE FORD DEALER. I WAS TOLD THE THROTTLE BODY PHYSICALLY LOOKED GOOD BUT THE ELECTRONIC IN IT WAS DYSFUNCTIONAL AND IT WOULD NEED TO BE REPLACED. THE COST WAS 755.93. THIS IS 2017 FORD EXPEDITION. CRAZY AND UNSAFE, WHAT INTERESTING WAS THE SERVICE TECH ASKED IF I CLEARED THE CODE P2112 FROM THE OBC. I SAID NO I DON'T KNOW HOW TO DO THIS. HE TOLD ME THEN THE CAR CLEARED THE CODE SO MAYBE THAT WHY IT CAN HAPPEN OVER AND OVER AGAIN. THE WAS A HISTORY OF P2112 BUT NO ACTIVE CODE. INTERESTING - SAFETY PROBLEM

Manufacturer: FORD
Mfg Campaign: 11413274
Notice Date: Apr 21, 2021
Recall Date: Apr 21, 2021
Ford Motor Company
Campaign: 11398192 Other
Feb 27, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Corrective Action:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Additional Notes:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Manufacturer: FORD
Mfg Campaign: 11398192
Notice Date: Feb 27, 2021
Recall Date: Feb 27, 2021
Ford Motor Company
Campaign: 11398192 Other
Feb 27, 2021
Defect Description:

VEHICLE SPEED CONTROL:THROTTLE

Potential Consequences:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Corrective Action:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Additional Notes:

WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.

Manufacturer: FORD
Mfg Campaign: 11398192
Notice Date: Feb 27, 2021
Recall Date: Feb 27, 2021
Ford Motor Company
Campaign: 11396843 Other
2 Vehicles Affected
Feb 18, 2021
Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Manufacturer: FORD
Mfg Campaign: 11396843
Notice Date: Feb 18, 2021
Recall Date: Feb 18, 2021
Ford Motor Company
Campaign: 11396843 Other
2 Vehicles Affected
Feb 18, 2021
Defect Description:

SEATS

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

Manufacturer: FORD
Mfg Campaign: 11396843
Notice Date: Feb 18, 2021
Recall Date: Feb 18, 2021

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