Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Mfg Campaign: 11451367
Recall Date: Feb 10, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loss of power brake assist. Warnings appear peddle get hard still have braking. Can leave car sit not running or still be driving and system resets self. Still have fluid in master cylinder. This has happened twice.
Corrective Action:
Loss of power brake assist. Warnings appear peddle get hard still have braking. Can leave car sit not running or still be driving and system resets self. Still have fluid in master cylinder. This has happened twice.
Additional Notes:
Loss of power brake assist. Warnings appear peddle get hard still have braking. Can leave car sit not running or still be driving and system resets self. Still have fluid in master cylinder. This has happened twice.
Mfg Campaign: 11450619
Recall Date: Feb 5, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Corrective Action:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Additional Notes:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Mfg Campaign: 11448743
Recall Date: Jan 25, 2022
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Corrective Action:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Additional Notes:
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again
Mfg Campaign: 11448743
Recall Date: Jan 25, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Unable to change tire because of swollen lug nuts: the nominal size socket is too small and the next size up is too large. Had to have vehicle towed to a shop to get the lug nuts removed.
Corrective Action:
Unable to change tire because of swollen lug nuts: the nominal size socket is too small and the next size up is too large. Had to have vehicle towed to a shop to get the lug nuts removed.
Additional Notes:
Unable to change tire because of swollen lug nuts: the nominal size socket is too small and the next size up is too large. Had to have vehicle towed to a shop to get the lug nuts removed.
Mfg Campaign: 11448006
Recall Date: Jan 19, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Corrective Action:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Additional Notes:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Mfg Campaign: 11442445
Recall Date: Dec 2, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Corrective Action:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Additional Notes:
Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.
Mfg Campaign: 11442445
Recall Date: Dec 2, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Corrective Action:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Additional Notes:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Mfg Campaign: 11440300
Recall Date: Nov 13, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Corrective Action:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Additional Notes:
My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.
Mfg Campaign: 11440300
Recall Date: Nov 13, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
Backup camera is intermittently distorted. The AC fan goes off and you have to wiggle a connector under the passenger side dash to get it back on.
Corrective Action:
Backup camera is intermittently distorted. The AC fan goes off and you have to wiggle a connector under the passenger side dash to get it back on.
Additional Notes:
Backup camera is intermittently distorted. The AC fan goes off and you have to wiggle a connector under the passenger side dash to get it back on.
Mfg Campaign: 11437575
Recall Date: Oct 20, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle has 124,058 miles. On this date - Oct 14, 2021, brake pedal got soft, audio and visual warning saying low brake fluid level. Luckily was just slowly pulling into driveway after driving at 55-60 on US 341. Checked brake fluid level. It was indeed very low. Added DOT4 fluid. Drove vehicle slowly in back area and depressed brake pedal several times. Pedal still not quite right. Thought maybe had air in lines. But soon audio/visual warning came on. Checked brake fluid level. Low again. Looked underneath for any obvious leaks - none. Check fire wall - nothing. So assumed fluid was going in to booster. Looked on internet and found other complaints just like this. This is EXTREMELY dangerous. Has anyone been killed yet? The brake parts need to be built like aircraft parts.
Corrective Action:
Vehicle has 124,058 miles. On this date - Oct 14, 2021, brake pedal got soft, audio and visual warning saying low brake fluid level. Luckily was just slowly pulling into driveway after driving at 55-60 on US 341. Checked brake fluid level. It was indeed very low. Added DOT4 fluid. Drove vehicle slowly in back area and depressed brake pedal several times. Pedal still not quite right. Thought maybe had air in lines. But soon audio/visual warning came on. Checked brake fluid level. Low again. Looked underneath for any obvious leaks - none. Check fire wall - nothing. So assumed fluid was going in to booster. Looked on internet and found other complaints just like this. This is EXTREMELY dangerous. Has anyone been killed yet? The brake parts need to be built like aircraft parts.
Additional Notes:
Vehicle has 124,058 miles. On this date - Oct 14, 2021, brake pedal got soft, audio and visual warning saying low brake fluid level. Luckily was just slowly pulling into driveway after driving at 55-60 on US 341. Checked brake fluid level. It was indeed very low. Added DOT4 fluid. Drove vehicle slowly in back area and depressed brake pedal several times. Pedal still not quite right. Thought maybe had air in lines. But soon audio/visual warning came on. Checked brake fluid level. Low again. Looked underneath for any obvious leaks - none. Check fire wall - nothing. So assumed fluid was going in to booster. Looked on internet and found other complaints just like this. This is EXTREMELY dangerous. Has anyone been killed yet? The brake parts need to be built like aircraft parts.
Mfg Campaign: 11436851
Recall Date: Oct 14, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving today my vehicle lost power and went into limp mode. the warning wrench came on. This is very dangerous, especially on the freeway. There is no where to get off and the vehicle slows to a stop in the middle of traffic. I turned the vehicle off and restarted it to reset the warning. I did get home, very bad situation in the middle of traffic without any warning.
Corrective Action:
While driving today my vehicle lost power and went into limp mode. the warning wrench came on. This is very dangerous, especially on the freeway. There is no where to get off and the vehicle slows to a stop in the middle of traffic. I turned the vehicle off and restarted it to reset the warning. I did get home, very bad situation in the middle of traffic without any warning.
Additional Notes:
While driving today my vehicle lost power and went into limp mode. the warning wrench came on. This is very dangerous, especially on the freeway. There is no where to get off and the vehicle slows to a stop in the middle of traffic. I turned the vehicle off and restarted it to reset the warning. I did get home, very bad situation in the middle of traffic without any warning.
Mfg Campaign: 11436486
Recall Date: Oct 12, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Throttle body failed and vehicle unexpectedly lost power while driving home from the airport at night. I did not initially realize it went into limp mode. The wrench light illuminated on the dash and I had to stop in the travel lane of a busy 45 mph street. I could not pull to the shoulder due to traffic. Other motorists were visibly angry and honking at me. After a little time I tried putting the vehicle in park, shutting it off and tried starting it again. It started with no issue and then died again a few blocks later, fortunately that time it was in a better location with no traffic. I took the vehicle to a Ford dealer the following morning, where I already had an appointment for preventative maintenance including new coolant and spark plugs. I suspected the throttle body failed after researching the issue and found a history of similar problems with other Ford products. The dealership also diagnosed a throttle body failure and charged me for a repair, which involved replacing the throttle body assembly. It is my understanding that Ford has extended warranty coverage on other models and that there may have been a recall campaign involving other models. My 2017 Ford Expedition XLT appears to have had the same issue. This problem could have been EXTREMELY dangerous if it happened on the highway or if a less experienced driver was operating the vehicle. The failure was sudden and unexpected.
Corrective Action:
Throttle body failed and vehicle unexpectedly lost power while driving home from the airport at night. I did not initially realize it went into limp mode. The wrench light illuminated on the dash and I had to stop in the travel lane of a busy 45 mph street. I could not pull to the shoulder due to traffic. Other motorists were visibly angry and honking at me. After a little time I tried putting the vehicle in park, shutting it off and tried starting it again. It started with no issue and then died again a few blocks later, fortunately that time it was in a better location with no traffic. I took the vehicle to a Ford dealer the following morning, where I already had an appointment for preventative maintenance including new coolant and spark plugs. I suspected the throttle body failed after researching the issue and found a history of similar problems with other Ford products. The dealership also diagnosed a throttle body failure and charged me for a repair, which involved replacing the throttle body assembly. It is my understanding that Ford has extended warranty coverage on other models and that there may have been a recall campaign involving other models. My 2017 Ford Expedition XLT appears to have had the same issue. This problem could have been EXTREMELY dangerous if it happened on the highway or if a less experienced driver was operating the vehicle. The failure was sudden and unexpected.
Additional Notes:
Throttle body failed and vehicle unexpectedly lost power while driving home from the airport at night. I did not initially realize it went into limp mode. The wrench light illuminated on the dash and I had to stop in the travel lane of a busy 45 mph street. I could not pull to the shoulder due to traffic. Other motorists were visibly angry and honking at me. After a little time I tried putting the vehicle in park, shutting it off and tried starting it again. It started with no issue and then died again a few blocks later, fortunately that time it was in a better location with no traffic. I took the vehicle to a Ford dealer the following morning, where I already had an appointment for preventative maintenance including new coolant and spark plugs. I suspected the throttle body failed after researching the issue and found a history of similar problems with other Ford products. The dealership also diagnosed a throttle body failure and charged me for a repair, which involved replacing the throttle body assembly. It is my understanding that Ford has extended warranty coverage on other models and that there may have been a recall campaign involving other models. My 2017 Ford Expedition XLT appears to have had the same issue. This problem could have been EXTREMELY dangerous if it happened on the highway or if a less experienced driver was operating the vehicle. The failure was sudden and unexpected.
Mfg Campaign: 11436270
Recall Date: Oct 11, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Corrective Action:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Additional Notes:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Mfg Campaign: 11436312
Recall Date: Oct 11, 2021
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Corrective Action:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Additional Notes:
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
Mfg Campaign: 11436312
Recall Date: Oct 11, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Corrective Action:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Additional Notes:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Mfg Campaign: 11431444
Recall Date: Sep 2, 2021
Ford Motor Company
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Corrective Action:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Additional Notes:
Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.
Mfg Campaign: 11431444
Recall Date: Sep 2, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake failed in parking lot and vehicle crashed into another car. A low brake fluid light came on and very shortly (1 minute) after the brake failed completed. Vehicle was serviced at dealer two months ago. Contacted Ford corporate and Ford dealer. Ford corporate said there is nothing they can do. Ford dealer unresponsive. This is a major safety issue. I have never heard of real issues with complete brake failure on a newer car. Very dangerous.
Corrective Action:
Brake failed in parking lot and vehicle crashed into another car. A low brake fluid light came on and very shortly (1 minute) after the brake failed completed. Vehicle was serviced at dealer two months ago. Contacted Ford corporate and Ford dealer. Ford corporate said there is nothing they can do. Ford dealer unresponsive. This is a major safety issue. I have never heard of real issues with complete brake failure on a newer car. Very dangerous.
Additional Notes:
Brake failed in parking lot and vehicle crashed into another car. A low brake fluid light came on and very shortly (1 minute) after the brake failed completed. Vehicle was serviced at dealer two months ago. Contacted Ford corporate and Ford dealer. Ford corporate said there is nothing they can do. Ford dealer unresponsive. This is a major safety issue. I have never heard of real issues with complete brake failure on a newer car. Very dangerous.
Mfg Campaign: 11430666
Recall Date: Aug 26, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The electronic throttle body gets stuck closed. The engine stalls or goes into limp mode. At highway speed I then have to try and navigate a dead car to the shoulder or am stuck in the middle lane with cars going past at 70+ mph. This is a known defect in fords engine and other years/models are recalled. 2017 Ford Expedition needs to be added immediately. This is dangerous.
Corrective Action:
The electronic throttle body gets stuck closed. The engine stalls or goes into limp mode. At highway speed I then have to try and navigate a dead car to the shoulder or am stuck in the middle lane with cars going past at 70+ mph. This is a known defect in fords engine and other years/models are recalled. 2017 Ford Expedition needs to be added immediately. This is dangerous.
Additional Notes:
The electronic throttle body gets stuck closed. The engine stalls or goes into limp mode. At highway speed I then have to try and navigate a dead car to the shoulder or am stuck in the middle lane with cars going past at 70+ mph. This is a known defect in fords engine and other years/models are recalled. 2017 Ford Expedition needs to be added immediately. This is dangerous.
Mfg Campaign: 11430539
Recall Date: Aug 25, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that moisture would leak into all four doors of his vehicle after inclement. Due to the failure, the doors were unable to unlock or open during the winter as moisture would freeze in between the doors. The dealer was initially notified of the failure and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and referred him to NHTSA to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 19,000
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that moisture would leak into all four doors of his vehicle after inclement. Due to the failure, the doors were unable to unlock or open during the winter as moisture would freeze in between the doors. The dealer was initially notified of the failure and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and referred him to NHTSA to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 19,000
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that moisture would leak into all four doors of his vehicle after inclement. Due to the failure, the doors were unable to unlock or open during the winter as moisture would freeze in between the doors. The dealer was initially notified of the failure and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and referred him to NHTSA to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 19,000
Mfg Campaign: 11430306
Recall Date: Aug 24, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury