Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Blower motor shorted out and melted the wiring harness going to the blower motor and started smoking and almost caught on fire. Took the vehicle in for repair and there is a recall to replace the blower motor. The dealership stated they will replace the blower motor per the recall but I am responsible for the melted wiring.
Corrective Action:
Blower motor shorted out and melted the wiring harness going to the blower motor and started smoking and almost caught on fire. Took the vehicle in for repair and there is a recall to replace the blower motor. The dealership stated they will replace the blower motor per the recall but I am responsible for the melted wiring.
Additional Notes:
Blower motor shorted out and melted the wiring harness going to the blower motor and started smoking and almost caught on fire. Took the vehicle in for repair and there is a recall to replace the blower motor. The dealership stated they will replace the blower motor per the recall but I am responsible for the melted wiring.
Mfg Campaign: 11601596
Recall Date: Jul 12, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed colorful lines but not the proper image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,830.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed colorful lines but not the proper image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,830.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed colorful lines but not the proper image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,830.
Mfg Campaign: 11600903
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake master cylinder rear seal failed and engine vacuum drew all fluid from reservoir into brake booster as vehicle idled in park. Both front and rear brakes were inoperable because one reservoir serves both systems and that reservoir was emptied by engine vacuum. Pedal went to floor with zero brake actuated. At highway speed this would result in a severe accident due to the rapid loss of fluid with no prior change in braking effort. Vehicle could only be slowed with parking brake. Ford dealer service department inspected and confirmed loss of fluid into booster. Brake warning light and low fluid message displayed as reservoir was drained by engine vacuum.
Corrective Action:
Brake master cylinder rear seal failed and engine vacuum drew all fluid from reservoir into brake booster as vehicle idled in park. Both front and rear brakes were inoperable because one reservoir serves both systems and that reservoir was emptied by engine vacuum. Pedal went to floor with zero brake actuated. At highway speed this would result in a severe accident due to the rapid loss of fluid with no prior change in braking effort. Vehicle could only be slowed with parking brake. Ford dealer service department inspected and confirmed loss of fluid into booster. Brake warning light and low fluid message displayed as reservoir was drained by engine vacuum.
Additional Notes:
Brake master cylinder rear seal failed and engine vacuum drew all fluid from reservoir into brake booster as vehicle idled in park. Both front and rear brakes were inoperable because one reservoir serves both systems and that reservoir was emptied by engine vacuum. Pedal went to floor with zero brake actuated. At highway speed this would result in a severe accident due to the rapid loss of fluid with no prior change in braking effort. Vehicle could only be slowed with parking brake. Ford dealer service department inspected and confirmed loss of fluid into booster. Brake warning light and low fluid message displayed as reservoir was drained by engine vacuum.
Mfg Campaign: 11600335
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The contact stated that after restarting the vehicle, the failure was corrected. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 170,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The contact stated that after restarting the vehicle, the failure was corrected. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 170,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The contact stated that after restarting the vehicle, the failure was corrected. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 170,000.
Mfg Campaign: 11597164
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11594006
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11594006
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Corrective Action:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Additional Notes:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Mfg Campaign: 11591919
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Corrective Action:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Additional Notes:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Mfg Campaign: 11591919
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Corrective Action:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Additional Notes:
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Mfg Campaign: 11591919
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate opens and closes at random times while stationary or in motion. When the tailgate opens and closes, anything behind the back seat could fall out onto any vehicle. Has been reported to the dealer and repaired but has relapsed to previous condition. Serra Hyundai Birmingham, Alabama has been aware of this condition as recent as May 10, 2024. Problem surfaced mid September, 2023.
Corrective Action:
Tailgate opens and closes at random times while stationary or in motion. When the tailgate opens and closes, anything behind the back seat could fall out onto any vehicle. Has been reported to the dealer and repaired but has relapsed to previous condition. Serra Hyundai Birmingham, Alabama has been aware of this condition as recent as May 10, 2024. Problem surfaced mid September, 2023.
Additional Notes:
Tailgate opens and closes at random times while stationary or in motion. When the tailgate opens and closes, anything behind the back seat could fall out onto any vehicle. Has been reported to the dealer and repaired but has relapsed to previous condition. Serra Hyundai Birmingham, Alabama has been aware of this condition as recent as May 10, 2024. Problem surfaced mid September, 2023.
Mfg Campaign: 11590911
Recall Date: May 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The wheels then seized, causing the vehicle to jerk. Additionally, the speedometer was inoperable while driving. The "Blind Spot System Fault" and "See Manual - Transmission" messages were displayed and the check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the VIN was not included. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The wheels then seized, causing the vehicle to jerk. Additionally, the speedometer was inoperable while driving. The "Blind Spot System Fault" and "See Manual - Transmission" messages were displayed and the check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the VIN was not included. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The wheels then seized, causing the vehicle to jerk. Additionally, the speedometer was inoperable while driving. The "Blind Spot System Fault" and "See Manual - Transmission" messages were displayed and the check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the VIN was not included. The failure mileage was approximately 120,000.
Mfg Campaign: 11587514
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
6 months ago FORD replaced my blower motor (ONLY) per the recall, it still only worked intermittently so on a return visit they diagnosed a need to replace their (Motorcraft) YH-1829 A/C Blower Motor Switch / RESISTOR AND the pigtail connector SINCE THE CONNECTION PINS HAD FUSED FROM OVERHEATING. THOSE were NOT covered by the recall notwithstanding 100's or more complaints to FORD. However, The Blower ONLY worked on high. ALWAYS on high. If the key was on, the HVAC ON/OFF was useless (It's LED would go off and on but not the blower.) Likewise speed (+) and (-) did nothing. EVERY OTHER FUNCTION/Button worked fine. Temperature could be regulated and Rear A/C could be activated just fine. Yesterday, $595 later, FORD has diagnosed the Climate Control Board (FL1Z-19980-K) in the dash. IT'S RELAY HAD OVERHEATING ISSUES. They did not replace the malfumnctioning Control Board because Part FL1Z-19980-K is on a nationwide backorder with no ETA. Oh, and when/if it does become available, FORD wants $758 to install (part, tax and labor). So, I have a irrepressible suspicion that the Control Board overheat failure is linked to the overheating/fused resistor, all stemming from the original Blower Motor overheat failure that FORD did agree to recall. But, NOW, the culprit is inside the dash and the circuit cannot be turned off. IF THE KEY IS ON SO IS THE CLIMATE CONTROL CIRCUIT WITH THE BLOWER ON HIGH 100% of my driving time. More fusing? More fire risk?
Corrective Action:
6 months ago FORD replaced my blower motor (ONLY) per the recall, it still only worked intermittently so on a return visit they diagnosed a need to replace their (Motorcraft) YH-1829 A/C Blower Motor Switch / RESISTOR AND the pigtail connector SINCE THE CONNECTION PINS HAD FUSED FROM OVERHEATING. THOSE were NOT covered by the recall notwithstanding 100's or more complaints to FORD. However, The Blower ONLY worked on high. ALWAYS on high. If the key was on, the HVAC ON/OFF was useless (It's LED would go off and on but not the blower.) Likewise speed (+) and (-) did nothing. EVERY OTHER FUNCTION/Button worked fine. Temperature could be regulated and Rear A/C could be activated just fine. Yesterday, $595 later, FORD has diagnosed the Climate Control Board (FL1Z-19980-K) in the dash. IT'S RELAY HAD OVERHEATING ISSUES. They did not replace the malfumnctioning Control Board because Part FL1Z-19980-K is on a nationwide backorder with no ETA. Oh, and when/if it does become available, FORD wants $758 to install (part, tax and labor). So, I have a irrepressible suspicion that the Control Board overheat failure is linked to the overheating/fused resistor, all stemming from the original Blower Motor overheat failure that FORD did agree to recall. But, NOW, the culprit is inside the dash and the circuit cannot be turned off. IF THE KEY IS ON SO IS THE CLIMATE CONTROL CIRCUIT WITH THE BLOWER ON HIGH 100% of my driving time. More fusing? More fire risk?
Additional Notes:
6 months ago FORD replaced my blower motor (ONLY) per the recall, it still only worked intermittently so on a return visit they diagnosed a need to replace their (Motorcraft) YH-1829 A/C Blower Motor Switch / RESISTOR AND the pigtail connector SINCE THE CONNECTION PINS HAD FUSED FROM OVERHEATING. THOSE were NOT covered by the recall notwithstanding 100's or more complaints to FORD. However, The Blower ONLY worked on high. ALWAYS on high. If the key was on, the HVAC ON/OFF was useless (It's LED would go off and on but not the blower.) Likewise speed (+) and (-) did nothing. EVERY OTHER FUNCTION/Button worked fine. Temperature could be regulated and Rear A/C could be activated just fine. Yesterday, $595 later, FORD has diagnosed the Climate Control Board (FL1Z-19980-K) in the dash. IT'S RELAY HAD OVERHEATING ISSUES. They did not replace the malfumnctioning Control Board because Part FL1Z-19980-K is on a nationwide backorder with no ETA. Oh, and when/if it does become available, FORD wants $758 to install (part, tax and labor). So, I have a irrepressible suspicion that the Control Board overheat failure is linked to the overheating/fused resistor, all stemming from the original Blower Motor overheat failure that FORD did agree to recall. But, NOW, the culprit is inside the dash and the circuit cannot be turned off. IF THE KEY IS ON SO IS THE CLIMATE CONTROL CIRCUIT WITH THE BLOWER ON HIGH 100% of my driving time. More fusing? More fire risk?
Mfg Campaign: 11586638
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle is a 2017 Expedition that had the blower motor recall performed in October 2023. Prior to the recall being performed, we would often have burning smells coming from the blower, so it made sense that the recall was to fix a fire hazard with the blower motor. I observed burned terminals in the electrical connector and assumed they would be replaced as part of the recall. Any reasonable person would assume that burned electrical wires pose a fire hazard and a recall that is supposed to fix a fire hazard issue would replace the electrical connector. A few months after the recall was performed, we started having the exact same symptoms coming from the blower motor as we did before the recall, namely a burning smell and the blower motor operating intermittently. I contacted Ford about a problem with the recall repair and they stated they would have to diagnose it. Ford identified burned electrical terminals at the blower motor and a faulty motor controller. Ford then communicated to me that those items were not covered under the blower motor recall. I only then learned that the recall replaced only the blower motor and not the electrical connectors or controller. I was charged a $220 diagnostic fee, had I known those items were not part of the recall I would not have brought my vehicle in for diagnosis. I have three major concerns: 1. If the purpose of the blower motor recall was to prevent a fire hazard from the blower motor and related components, the recall has failed. 2. The original faulty blower motor caused damage to the blower controller and electrical connector. These components should have been replaced with the blower motor as part of the recall. It is absurd to think that Ford would install a new blower motor connected to damaged and burned wires. 3. The electrical connector and motor controller were not replaced during the recall service, but still pose a fire hazard as stated in the recall, those components should be replaced at no cost.
Corrective Action:
My vehicle is a 2017 Expedition that had the blower motor recall performed in October 2023. Prior to the recall being performed, we would often have burning smells coming from the blower, so it made sense that the recall was to fix a fire hazard with the blower motor. I observed burned terminals in the electrical connector and assumed they would be replaced as part of the recall. Any reasonable person would assume that burned electrical wires pose a fire hazard and a recall that is supposed to fix a fire hazard issue would replace the electrical connector. A few months after the recall was performed, we started having the exact same symptoms coming from the blower motor as we did before the recall, namely a burning smell and the blower motor operating intermittently. I contacted Ford about a problem with the recall repair and they stated they would have to diagnose it. Ford identified burned electrical terminals at the blower motor and a faulty motor controller. Ford then communicated to me that those items were not covered under the blower motor recall. I only then learned that the recall replaced only the blower motor and not the electrical connectors or controller. I was charged a $220 diagnostic fee, had I known those items were not part of the recall I would not have brought my vehicle in for diagnosis. I have three major concerns: 1. If the purpose of the blower motor recall was to prevent a fire hazard from the blower motor and related components, the recall has failed. 2. The original faulty blower motor caused damage to the blower controller and electrical connector. These components should have been replaced with the blower motor as part of the recall. It is absurd to think that Ford would install a new blower motor connected to damaged and burned wires. 3. The electrical connector and motor controller were not replaced during the recall service, but still pose a fire hazard as stated in the recall, those components should be replaced at no cost.
Additional Notes:
My vehicle is a 2017 Expedition that had the blower motor recall performed in October 2023. Prior to the recall being performed, we would often have burning smells coming from the blower, so it made sense that the recall was to fix a fire hazard with the blower motor. I observed burned terminals in the electrical connector and assumed they would be replaced as part of the recall. Any reasonable person would assume that burned electrical wires pose a fire hazard and a recall that is supposed to fix a fire hazard issue would replace the electrical connector. A few months after the recall was performed, we started having the exact same symptoms coming from the blower motor as we did before the recall, namely a burning smell and the blower motor operating intermittently. I contacted Ford about a problem with the recall repair and they stated they would have to diagnose it. Ford identified burned electrical terminals at the blower motor and a faulty motor controller. Ford then communicated to me that those items were not covered under the blower motor recall. I only then learned that the recall replaced only the blower motor and not the electrical connectors or controller. I was charged a $220 diagnostic fee, had I known those items were not part of the recall I would not have brought my vehicle in for diagnosis. I have three major concerns: 1. If the purpose of the blower motor recall was to prevent a fire hazard from the blower motor and related components, the recall has failed. 2. The original faulty blower motor caused damage to the blower controller and electrical connector. These components should have been replaced with the blower motor as part of the recall. It is absurd to think that Ford would install a new blower motor connected to damaged and burned wires. 3. The electrical connector and motor controller were not replaced during the recall service, but still pose a fire hazard as stated in the recall, those components should be replaced at no cost.
Mfg Campaign: 11585253
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I am about to have the rear end rebuilt for the 2nd time since I bout the vehicle roughly 1 year ago, and am currently over 30th in line at my dealership to have a rear end rebuilt
Corrective Action:
I am about to have the rear end rebuilt for the 2nd time since I bout the vehicle roughly 1 year ago, and am currently over 30th in line at my dealership to have a rear end rebuilt
Additional Notes:
I am about to have the rear end rebuilt for the 2nd time since I bout the vehicle roughly 1 year ago, and am currently over 30th in line at my dealership to have a rear end rebuilt
Mfg Campaign: 11582088
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the air condition stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the blower motor had melted the resister plug. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the air condition stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the blower motor had melted the resister plug. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the air condition stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the blower motor had melted the resister plug. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Mfg Campaign: 11582006
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving 60 MPH, the brake warning light illuminated. After parking the vehicle, the contact stated that the brake pedal was depressed to the floorboard upon restart the vehicle. Brake fluid was added to the vehicle; however, the failure returned soon after the brake fluid was added. Additional brake fluid was added to the vehicle and the vehicle was taken to the local dealer. The manufacturer was notified of the failure and referred to the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 152,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving 60 MPH, the brake warning light illuminated. After parking the vehicle, the contact stated that the brake pedal was depressed to the floorboard upon restart the vehicle. Brake fluid was added to the vehicle; however, the failure returned soon after the brake fluid was added. Additional brake fluid was added to the vehicle and the vehicle was taken to the local dealer. The manufacturer was notified of the failure and referred to the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 152,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving 60 MPH, the brake warning light illuminated. After parking the vehicle, the contact stated that the brake pedal was depressed to the floorboard upon restart the vehicle. Brake fluid was added to the vehicle; however, the failure returned soon after the brake fluid was added. Additional brake fluid was added to the vehicle and the vehicle was taken to the local dealer. The manufacturer was notified of the failure and referred to the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 152,000.
Mfg Campaign: 11577569
Recall Date: Mar 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back camera goes out or turns blue
Corrective Action:
The back camera goes out or turns blue
Additional Notes:
The back camera goes out or turns blue
Mfg Campaign: 11575475
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was in a motor vehicle accident where someone pulled out of a parking lot in front of me. I was doing about 45 at the time(which is the speed limit) on that road. I seen it coming but all I could do was try to veer right in order not to hit her door head on. Ours cars are totaled. My air bag never deployed out of the steering wheel however er I did see dust or smoke. This caused me to have chest pain and shoulder and neck pain. Which I am seeking doctors at this time.
Corrective Action:
I was in a motor vehicle accident where someone pulled out of a parking lot in front of me. I was doing about 45 at the time(which is the speed limit) on that road. I seen it coming but all I could do was try to veer right in order not to hit her door head on. Ours cars are totaled. My air bag never deployed out of the steering wheel however er I did see dust or smoke. This caused me to have chest pain and shoulder and neck pain. Which I am seeking doctors at this time.
Additional Notes:
I was in a motor vehicle accident where someone pulled out of a parking lot in front of me. I was doing about 45 at the time(which is the speed limit) on that road. I seen it coming but all I could do was try to veer right in order not to hit her door head on. Ours cars are totaled. My air bag never deployed out of the steering wheel however er I did see dust or smoke. This caused me to have chest pain and shoulder and neck pain. Which I am seeking doctors at this time.
Mfg Campaign: 11572073
Recall Date: Feb 15, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.
Corrective Action:
Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.
Additional Notes:
Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.
Mfg Campaign: 11565067
Recall Date: Jan 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556199
Recall Date: Nov 21, 2023
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