Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556199
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake Master Cylinder is LEAKING out the back of master cylinder and into brake booster, lost almost ALL of the brake fluid in short trip as soon as it started.. Its an Identical issue to current Recall 22S11 or 22S14 on many if not all 2016 2017 Expeditions. My truck was built at the same Kentucky plant that produced the trucks with this exact issue, build date [XXX] built in the same time frame the trucks have the issue . But Ford reports it as Not a recall.. Its Doing the EXACT SAME issue that is part of recall 22S14 and 22S11.. and is an incredible huge Safety Risk causing potential death to the driver or other motorist if the truck runs out of brake fluid .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Brake Master Cylinder is LEAKING out the back of master cylinder and into brake booster, lost almost ALL of the brake fluid in short trip as soon as it started.. Its an Identical issue to current Recall 22S11 or 22S14 on many if not all 2016 2017 Expeditions. My truck was built at the same Kentucky plant that produced the trucks with this exact issue, build date [XXX] built in the same time frame the trucks have the issue . But Ford reports it as Not a recall.. Its Doing the EXACT SAME issue that is part of recall 22S14 and 22S11.. and is an incredible huge Safety Risk causing potential death to the driver or other motorist if the truck runs out of brake fluid .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Brake Master Cylinder is LEAKING out the back of master cylinder and into brake booster, lost almost ALL of the brake fluid in short trip as soon as it started.. Its an Identical issue to current Recall 22S11 or 22S14 on many if not all 2016 2017 Expeditions. My truck was built at the same Kentucky plant that produced the trucks with this exact issue, build date [XXX] built in the same time frame the trucks have the issue . But Ford reports it as Not a recall.. Its Doing the EXACT SAME issue that is part of recall 22S14 and 22S11.. and is an incredible huge Safety Risk causing potential death to the driver or other motorist if the truck runs out of brake fluid .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556217
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Corrective Action:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Additional Notes:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Mfg Campaign: 11556291
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Corrective Action:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Additional Notes:
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
Mfg Campaign: 11556291
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Mfg Campaign: 11550757
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
Mfg Campaign: 11550757
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Corrective Action:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Additional Notes:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Mfg Campaign: 11550675
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Corrective Action:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Additional Notes:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Mfg Campaign: 11550675
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Corrective Action:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Additional Notes:
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.
Mfg Campaign: 11550675
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11550676
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11550676
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were on vacation and on our way back to the hotel from hiking on our last night in North Carolina. The check engine light came on and the car started sputtering and the accelerator would not work. We were slowing down and the car just would not go. We put it in park and turned the car off and sat there for 10 minutes. We turned the car back on and and then the wrench light came on. We had to keep turning the car on and off for the last 5 miles of the drive home which took us over an hour with letting the car cool off and turning it back on. When we did manage to go, we could only drive 25 mph. This was on a holiday weekend. We had to pay another $150 to stay where we were to get the car towed to the dealership. We then had to wait for the dealership to open to take the car and fix the problem which then cost me $800. Now prior to even going on vacation, I had the car completely checked over and service done. Nevermind, that the warranty had just expired on it. But who thought that with actually taking care of your car, it would break down and as soon as weeks after the warranty is up. I looked online and saw that this issue has been an ongoing issue for thousands of other Ford Expeditions. I would like my money back and this to be recalled. I've attached all the paperwork. It is due to an inoperable throttle sensor where the throttle then fails to work. Please recall this issue and have them return my money.
Corrective Action:
We were on vacation and on our way back to the hotel from hiking on our last night in North Carolina. The check engine light came on and the car started sputtering and the accelerator would not work. We were slowing down and the car just would not go. We put it in park and turned the car off and sat there for 10 minutes. We turned the car back on and and then the wrench light came on. We had to keep turning the car on and off for the last 5 miles of the drive home which took us over an hour with letting the car cool off and turning it back on. When we did manage to go, we could only drive 25 mph. This was on a holiday weekend. We had to pay another $150 to stay where we were to get the car towed to the dealership. We then had to wait for the dealership to open to take the car and fix the problem which then cost me $800. Now prior to even going on vacation, I had the car completely checked over and service done. Nevermind, that the warranty had just expired on it. But who thought that with actually taking care of your car, it would break down and as soon as weeks after the warranty is up. I looked online and saw that this issue has been an ongoing issue for thousands of other Ford Expeditions. I would like my money back and this to be recalled. I've attached all the paperwork. It is due to an inoperable throttle sensor where the throttle then fails to work. Please recall this issue and have them return my money.
Additional Notes:
We were on vacation and on our way back to the hotel from hiking on our last night in North Carolina. The check engine light came on and the car started sputtering and the accelerator would not work. We were slowing down and the car just would not go. We put it in park and turned the car off and sat there for 10 minutes. We turned the car back on and and then the wrench light came on. We had to keep turning the car on and off for the last 5 miles of the drive home which took us over an hour with letting the car cool off and turning it back on. When we did manage to go, we could only drive 25 mph. This was on a holiday weekend. We had to pay another $150 to stay where we were to get the car towed to the dealership. We then had to wait for the dealership to open to take the car and fix the problem which then cost me $800. Now prior to even going on vacation, I had the car completely checked over and service done. Nevermind, that the warranty had just expired on it. But who thought that with actually taking care of your car, it would break down and as soon as weeks after the warranty is up. I looked online and saw that this issue has been an ongoing issue for thousands of other Ford Expeditions. I would like my money back and this to be recalled. I've attached all the paperwork. It is due to an inoperable throttle sensor where the throttle then fails to work. Please recall this issue and have them return my money.
Mfg Campaign: 11549864
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I took my vehicle in on August 15 or so. The dealer, Sames Ford Bastrop, had it for 1 month and returned it to me as repaired. According to the nhtsa database, the repair has not been performed.
Corrective Action:
I took my vehicle in on August 15 or so. The dealer, Sames Ford Bastrop, had it for 1 month and returned it to me as repaired. According to the nhtsa database, the repair has not been performed.
Additional Notes:
I took my vehicle in on August 15 or so. The dealer, Sames Ford Bastrop, had it for 1 month and returned it to me as repaired. According to the nhtsa database, the repair has not been performed.
Mfg Campaign: 11549167
Recall Date: Oct 10, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548681
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548681
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Corrective Action:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Additional Notes:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Mfg Campaign: 11548323
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Corrective Action:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Additional Notes:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Mfg Campaign: 11548323
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Corrective Action:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Additional Notes:
Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.
Mfg Campaign: 11548323
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 62,443.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 62,443.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 62,443.
Mfg Campaign: 11545379
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Mfg Campaign: 11545430
Recall Date: Sep 19, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury