Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S21
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S36
Recall Date: Oct 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
469 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Mfg Campaign: 11662194
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Mfg Campaign: 11660897
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Mfg Campaign: 11660948
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.
Corrective Action:
It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.
Additional Notes:
It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.
Mfg Campaign: 11660311
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!
Corrective Action:
While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!
Additional Notes:
While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!
Mfg Campaign: 11660458
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Corrective Action:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Additional Notes:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Mfg Campaign: 11658649
Recall Date: May 3, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Corrective Action:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Additional Notes:
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Mfg Campaign: 11658649
Recall Date: May 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.
Corrective Action:
My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.
Additional Notes:
My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.
Mfg Campaign: 11658135
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.
Mfg Campaign: 11656811
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem
Corrective Action:
10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem
Additional Notes:
10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem
Mfg Campaign: 11656582
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.
Corrective Action:
Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.
Additional Notes:
Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.
Mfg Campaign: 11655360
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.
Mfg Campaign: 11655428
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11654921
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to “Contact the Dealer” displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to “Contact the Dealer” displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to “Contact the Dealer” displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11654931
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.
Corrective Action:
My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.
Additional Notes:
My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.
Mfg Campaign: 11653530
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.
Corrective Action:
As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.
Additional Notes:
As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.
Mfg Campaign: 11653296
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic
Corrective Action:
The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic
Additional Notes:
The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic
Mfg Campaign: 11652955
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
Mfg Campaign: 11652539
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.
Corrective Action:
2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.
Additional Notes:
2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.
Mfg Campaign: 11652416
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.
Corrective Action:
Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.
Additional Notes:
Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.
Mfg Campaign: 11651717
Recall Date: Mar 31, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury