Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S21
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S36
Recall Date: Oct 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
469 ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history
Corrective Action:
Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history
Additional Notes:
Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history
Mfg Campaign: 11638394
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle electronically put itself in to park at 75 MPH
Corrective Action:
The vehicle electronically put itself in to park at 75 MPH
Additional Notes:
The vehicle electronically put itself in to park at 75 MPH
Mfg Campaign: 11637843
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death
Corrective Action:
When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death
Additional Notes:
When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death
Mfg Campaign: 11637086
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Corrective Action:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Additional Notes:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Mfg Campaign: 11637088
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Corrective Action:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Additional Notes:
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Mfg Campaign: 11637088
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.
Mfg Campaign: 11636496
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.
Corrective Action:
The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.
Additional Notes:
The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.
Mfg Campaign: 11636583
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.
Corrective Action:
When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.
Additional Notes:
When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.
Mfg Campaign: 11636270
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Mfg Campaign: 11634409
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Mfg Campaign: 11634409
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.
Corrective Action:
Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.
Additional Notes:
Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.
Mfg Campaign: 11633317
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum
Corrective Action:
Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum
Additional Notes:
Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum
Mfg Campaign: 11632332
Recall Date: Dec 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving lost power, could not drive, exhaust valve failure
Corrective Action:
While driving lost power, could not drive, exhaust valve failure
Additional Notes:
While driving lost power, could not drive, exhaust valve failure
Mfg Campaign: 11632342
Recall Date: Dec 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Corrective Action:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Additional Notes:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Mfg Campaign: 11632184
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Corrective Action:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Additional Notes:
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Mfg Campaign: 11632184
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment. As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down. I was able to remove it simply with my hands upon a few twist.
Corrective Action:
The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment. As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down. I was able to remove it simply with my hands upon a few twist.
Additional Notes:
The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment. As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down. I was able to remove it simply with my hands upon a few twist.
Mfg Campaign: 11631929
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631931
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631931
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.
Mfg Campaign: 11631877
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.
Corrective Action:
When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.
Additional Notes:
When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.
Mfg Campaign: 11631150
Recall Date: Dec 17, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury