Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Corrective Action:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Additional Notes:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Mfg Campaign: 10887994
Recall Date: Jul 23, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Corrective Action:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Additional Notes:
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
Mfg Campaign: 10887994
Recall Date: Jul 23, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM. FORD WOULD NOT PAY FOR COMPARABLE RENTAL CAR.
Corrective Action:
DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM. FORD WOULD NOT PAY FOR COMPARABLE RENTAL CAR.
Additional Notes:
DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM. FORD WOULD NOT PAY FOR COMPARABLE RENTAL CAR.
Mfg Campaign: 10887776
Recall Date: Jul 22, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Corrective Action:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Additional Notes:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Mfg Campaign: 10886095
Recall Date: Jul 20, 2016
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Corrective Action:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Additional Notes:
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Mfg Campaign: 10886095
Recall Date: Jul 20, 2016
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 10885788
Recall Date: Jul 19, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 10885788
Recall Date: Jul 19, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.
Corrective Action:
I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.
Additional Notes:
I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.
Mfg Campaign: 10885835
Recall Date: Jul 19, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.
Corrective Action:
I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.
Additional Notes:
I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.
Mfg Campaign: 10885555
Recall Date: Jul 18, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.
Corrective Action:
MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.
Additional Notes:
MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.
Mfg Campaign: 10885735
Recall Date: Jul 18, 2016
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Corrective Action:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Additional Notes:
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Mfg Campaign: 10885312
Recall Date: Jul 17, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Corrective Action:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Additional Notes:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Mfg Campaign: 10884957
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Corrective Action:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Additional Notes:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Mfg Campaign: 10884957
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Corrective Action:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Additional Notes:
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Mfg Campaign: 10884957
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Corrective Action:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Additional Notes:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Mfg Campaign: 10885065
Recall Date: Jul 15, 2016
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