Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Corrective Action:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Additional Notes:
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Mfg Campaign: 10885065
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Corrective Action:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Additional Notes:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Mfg Campaign: 10885088
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Corrective Action:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Additional Notes:
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Mfg Campaign: 10885088
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
Mfg Campaign: 10885165
Recall Date: Jul 15, 2016
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE WINDOW. IT CLEARLY HAD EXPLODED OUTWARD. THERE WAS NO EXTERNAL SOURCE TO CAUSE THE WINDOW TO EXPLODE. I AM A POLICE OFFICER, AND HAVE SEEN WHERE WINDOWS EXPLODE OR ARE SMASHED. THE WINDOW WILL TAKE A SLIGHT INDENT OR POOF OUTWARD FROM THE FORCE. IN THIS CASE, THE WINDOW WAS POOFED OUTWARD. THERE WAS ALSO A FAINT ORDER IN THE CAR AFTERWARD. IT ALMOST SMELLED LIKE THE MATERIAL FROM AIRBAGS, THOUGH CLEARLY NO AIRBAG HAD DEPLOYED. I DON'T KNOW IF THAT WAS FROM THE SHATTERED GLASS OR NOT.
Corrective Action:
JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE WINDOW. IT CLEARLY HAD EXPLODED OUTWARD. THERE WAS NO EXTERNAL SOURCE TO CAUSE THE WINDOW TO EXPLODE. I AM A POLICE OFFICER, AND HAVE SEEN WHERE WINDOWS EXPLODE OR ARE SMASHED. THE WINDOW WILL TAKE A SLIGHT INDENT OR POOF OUTWARD FROM THE FORCE. IN THIS CASE, THE WINDOW WAS POOFED OUTWARD. THERE WAS ALSO A FAINT ORDER IN THE CAR AFTERWARD. IT ALMOST SMELLED LIKE THE MATERIAL FROM AIRBAGS, THOUGH CLEARLY NO AIRBAG HAD DEPLOYED. I DON'T KNOW IF THAT WAS FROM THE SHATTERED GLASS OR NOT.
Additional Notes:
JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE WINDOW. IT CLEARLY HAD EXPLODED OUTWARD. THERE WAS NO EXTERNAL SOURCE TO CAUSE THE WINDOW TO EXPLODE. I AM A POLICE OFFICER, AND HAVE SEEN WHERE WINDOWS EXPLODE OR ARE SMASHED. THE WINDOW WILL TAKE A SLIGHT INDENT OR POOF OUTWARD FROM THE FORCE. IN THIS CASE, THE WINDOW WAS POOFED OUTWARD. THERE WAS ALSO A FAINT ORDER IN THE CAR AFTERWARD. IT ALMOST SMELLED LIKE THE MATERIAL FROM AIRBAGS, THOUGH CLEARLY NO AIRBAG HAD DEPLOYED. I DON'T KNOW IF THAT WAS FROM THE SHATTERED GLASS OR NOT.
Mfg Campaign: 10884471
Recall Date: Jul 13, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED SMELLING SULFUR/ROTTEN EGGS EXHAUST THROUGH THE VENTS AROUND 3K MILES UNDER HARD ACCELERATION. IT'S A POLICE VERSION WITH THE 3.7L. SMELLED IT IN RE-CIRCULATION MODE AND THE FRESH AIR MODE. NOW HAVE 5900 MILES ON IT AND ONE DAY WHILE I WAS DRIVING UNDER NORMAL CONDITIONS 50-60 MPH, THE CHECK ENGINE LIGHT, AIRBAG LIGHT, AND WRENCH LIGHT CAME ON. THE DASH ALSO SAID "SEE OWNERS MANUAL". CAR ALSO MAKES A SPUTTERING NOISE. ...UPDATED 01/23/17 *BF
Corrective Action:
STARTED SMELLING SULFUR/ROTTEN EGGS EXHAUST THROUGH THE VENTS AROUND 3K MILES UNDER HARD ACCELERATION. IT'S A POLICE VERSION WITH THE 3.7L. SMELLED IT IN RE-CIRCULATION MODE AND THE FRESH AIR MODE. NOW HAVE 5900 MILES ON IT AND ONE DAY WHILE I WAS DRIVING UNDER NORMAL CONDITIONS 50-60 MPH, THE CHECK ENGINE LIGHT, AIRBAG LIGHT, AND WRENCH LIGHT CAME ON. THE DASH ALSO SAID "SEE OWNERS MANUAL". CAR ALSO MAKES A SPUTTERING NOISE. ...UPDATED 01/23/17 *BF
Additional Notes:
STARTED SMELLING SULFUR/ROTTEN EGGS EXHAUST THROUGH THE VENTS AROUND 3K MILES UNDER HARD ACCELERATION. IT'S A POLICE VERSION WITH THE 3.7L. SMELLED IT IN RE-CIRCULATION MODE AND THE FRESH AIR MODE. NOW HAVE 5900 MILES ON IT AND ONE DAY WHILE I WAS DRIVING UNDER NORMAL CONDITIONS 50-60 MPH, THE CHECK ENGINE LIGHT, AIRBAG LIGHT, AND WRENCH LIGHT CAME ON. THE DASH ALSO SAID "SEE OWNERS MANUAL". CAR ALSO MAKES A SPUTTERING NOISE. ...UPDATED 01/23/17 *BF
Mfg Campaign: 10884486
Recall Date: Jul 13, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AS I WAS ON MY WAY TO WORK ON JUNE 28, AS I WAS DRIVING STRAIGHT ON A MAJOR STREET, APPROXIMATELY 50 MPH, WHEN MY 2016 FORD EXPLORER BEGAN TO DECELERATE. EVEN AS I PRESSED THE ACCELERATOR, THE TRUCK WOULD NOT SPEED UP. AS I CAME TO A STOP AT A BUSY INTERSECTION, THE TRUCK BEGAN TO JERK WHEN I BEGAN TO ACCELERATE WHEN THE LIGHT TURNED GREEN. THE TRUCK WOULD NOT GO ABOVE 30 MPH AT THIS POINT. I DECIDED TO TURN AROUND AND GO BACK HOME, WHICH WAS ABOUT 5 MILES AWAY AND THE TRUCK KEPT DECELERATING THE MORE I HIT THE ACCELERATOR. I MANAGED TO MAKE IT HOME AND GET MY EXPLORER TOWED TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THE DIAGNOSIS WAS A BAD TRANSMISSION, IN A 5 MONTH OLD TRUCK, WITH LESS THAN 3500 MILES ON IT. MY EXPLORER HAS BEEN IN THE SHOP FOR TWO WEEKS, AND I COULD POSSIBLY BE LOOKING AT ANOTHER TWO WEEKS BEFORE IT IS REPAIRED BECAUSE THE PART IS ON BACK ORDER.
Corrective Action:
AS I WAS ON MY WAY TO WORK ON JUNE 28, AS I WAS DRIVING STRAIGHT ON A MAJOR STREET, APPROXIMATELY 50 MPH, WHEN MY 2016 FORD EXPLORER BEGAN TO DECELERATE. EVEN AS I PRESSED THE ACCELERATOR, THE TRUCK WOULD NOT SPEED UP. AS I CAME TO A STOP AT A BUSY INTERSECTION, THE TRUCK BEGAN TO JERK WHEN I BEGAN TO ACCELERATE WHEN THE LIGHT TURNED GREEN. THE TRUCK WOULD NOT GO ABOVE 30 MPH AT THIS POINT. I DECIDED TO TURN AROUND AND GO BACK HOME, WHICH WAS ABOUT 5 MILES AWAY AND THE TRUCK KEPT DECELERATING THE MORE I HIT THE ACCELERATOR. I MANAGED TO MAKE IT HOME AND GET MY EXPLORER TOWED TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THE DIAGNOSIS WAS A BAD TRANSMISSION, IN A 5 MONTH OLD TRUCK, WITH LESS THAN 3500 MILES ON IT. MY EXPLORER HAS BEEN IN THE SHOP FOR TWO WEEKS, AND I COULD POSSIBLY BE LOOKING AT ANOTHER TWO WEEKS BEFORE IT IS REPAIRED BECAUSE THE PART IS ON BACK ORDER.
Additional Notes:
AS I WAS ON MY WAY TO WORK ON JUNE 28, AS I WAS DRIVING STRAIGHT ON A MAJOR STREET, APPROXIMATELY 50 MPH, WHEN MY 2016 FORD EXPLORER BEGAN TO DECELERATE. EVEN AS I PRESSED THE ACCELERATOR, THE TRUCK WOULD NOT SPEED UP. AS I CAME TO A STOP AT A BUSY INTERSECTION, THE TRUCK BEGAN TO JERK WHEN I BEGAN TO ACCELERATE WHEN THE LIGHT TURNED GREEN. THE TRUCK WOULD NOT GO ABOVE 30 MPH AT THIS POINT. I DECIDED TO TURN AROUND AND GO BACK HOME, WHICH WAS ABOUT 5 MILES AWAY AND THE TRUCK KEPT DECELERATING THE MORE I HIT THE ACCELERATOR. I MANAGED TO MAKE IT HOME AND GET MY EXPLORER TOWED TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THE DIAGNOSIS WAS A BAD TRANSMISSION, IN A 5 MONTH OLD TRUCK, WITH LESS THAN 3500 MILES ON IT. MY EXPLORER HAS BEEN IN THE SHOP FOR TWO WEEKS, AND I COULD POSSIBLY BE LOOKING AT ANOTHER TWO WEEKS BEFORE IT IS REPAIRED BECAUSE THE PART IS ON BACK ORDER.
Mfg Campaign: 10884578
Recall Date: Jul 13, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE INSIDE OF THE SUV SMELLS EXHAUST GAS WHEN YOU ARE MERGING INTO FREEWAY ON RAMPS AND/OR PASSING SOMEONE. ESPECIALLY WITH THE SUNROOF OPEN.
Corrective Action:
THE INSIDE OF THE SUV SMELLS EXHAUST GAS WHEN YOU ARE MERGING INTO FREEWAY ON RAMPS AND/OR PASSING SOMEONE. ESPECIALLY WITH THE SUNROOF OPEN.
Additional Notes:
THE INSIDE OF THE SUV SMELLS EXHAUST GAS WHEN YOU ARE MERGING INTO FREEWAY ON RAMPS AND/OR PASSING SOMEONE. ESPECIALLY WITH THE SUNROOF OPEN.
Mfg Campaign: 10884424
Recall Date: Jul 12, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.
Corrective Action:
MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.
Additional Notes:
MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.
Mfg Campaign: 10884100
Recall Date: Jul 11, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.
Corrective Action:
ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.
Additional Notes:
ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.
Mfg Campaign: 10884108
Recall Date: Jul 11, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Corrective Action:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Additional Notes:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Mfg Campaign: 10884138
Recall Date: Jul 11, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Corrective Action:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Additional Notes:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Mfg Campaign: 10884138
Recall Date: Jul 11, 2016
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Corrective Action:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Additional Notes:
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Mfg Campaign: 10884138
Recall Date: Jul 11, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Corrective Action:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Additional Notes:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Mfg Campaign: 10883791
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Corrective Action:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Additional Notes:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Mfg Campaign: 10883791
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Corrective Action:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Additional Notes:
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Mfg Campaign: 10883791
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Corrective Action:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Additional Notes:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Mfg Campaign: 10883824
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Corrective Action:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Additional Notes:
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Mfg Campaign: 10883824
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Corrective Action:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Additional Notes:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Mfg Campaign: 10883840
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Corrective Action:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Additional Notes:
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Mfg Campaign: 10883840
Recall Date: Jul 10, 2016
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