Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Corrective Action:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Additional Notes:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Mfg Campaign: 10883864
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Corrective Action:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Additional Notes:
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Mfg Campaign: 10883864
Recall Date: Jul 10, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Mfg Campaign: 10883523
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Mfg Campaign: 10883523
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Corrective Action:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Additional Notes:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Mfg Campaign: 10883515
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Corrective Action:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Additional Notes:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Mfg Campaign: 10883515
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Corrective Action:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Additional Notes:
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Mfg Campaign: 10883515
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.
Corrective Action:
EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.
Additional Notes:
EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.
Mfg Campaign: 10883695
Recall Date: Jul 8, 2016
Ford Motor Company
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. AS A RESULT, THE CONTACT SLIPPED WHILE ATTEMPTING TO MOVE AWAY AND SUSTAINED A BROKEN HIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. AS A RESULT, THE CONTACT SLIPPED WHILE ATTEMPTING TO MOVE AWAY AND SUSTAINED A BROKEN HIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. AS A RESULT, THE CONTACT SLIPPED WHILE ATTEMPTING TO MOVE AWAY AND SUSTAINED A BROKEN HIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ *JS
Mfg Campaign: 10883290
Recall Date: Jul 7, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Corrective Action:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Additional Notes:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Mfg Campaign: 10883462
Recall Date: Jul 7, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Corrective Action:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Additional Notes:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Mfg Campaign: 10883462
Recall Date: Jul 7, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Corrective Action:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Additional Notes:
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Mfg Campaign: 10883462
Recall Date: Jul 7, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 2016 MODEL ALSO HAS THE ODOR FROM THE VENTILATION WHICH IS INVESTIGATED NOW. THE ODOR OCCURS DURING DRIVING AT REGULAR METHODS AFTER THE ENGINE CAN HEAT UP FOR A FEW MILES. THIS "NEW CAR" SMELL WAS CALLED REGULAR HEATING OF NEW PARTS BY THE SALESMAN BUT NOW IT HAS BEEN 3000 MILES AND HE ODOR IS STILL HAPPENING. I JUST WANT THE 2016 TO BE CHECKED OUT FOR EMISSION TROUBLES TO MAINTAIN A SAFE RIDE FOR FAMILY MEMBERS.
Corrective Action:
THE 2016 MODEL ALSO HAS THE ODOR FROM THE VENTILATION WHICH IS INVESTIGATED NOW. THE ODOR OCCURS DURING DRIVING AT REGULAR METHODS AFTER THE ENGINE CAN HEAT UP FOR A FEW MILES. THIS "NEW CAR" SMELL WAS CALLED REGULAR HEATING OF NEW PARTS BY THE SALESMAN BUT NOW IT HAS BEEN 3000 MILES AND HE ODOR IS STILL HAPPENING. I JUST WANT THE 2016 TO BE CHECKED OUT FOR EMISSION TROUBLES TO MAINTAIN A SAFE RIDE FOR FAMILY MEMBERS.
Additional Notes:
THE 2016 MODEL ALSO HAS THE ODOR FROM THE VENTILATION WHICH IS INVESTIGATED NOW. THE ODOR OCCURS DURING DRIVING AT REGULAR METHODS AFTER THE ENGINE CAN HEAT UP FOR A FEW MILES. THIS "NEW CAR" SMELL WAS CALLED REGULAR HEATING OF NEW PARTS BY THE SALESMAN BUT NOW IT HAS BEEN 3000 MILES AND HE ODOR IS STILL HAPPENING. I JUST WANT THE 2016 TO BE CHECKED OUT FOR EMISSION TROUBLES TO MAINTAIN A SAFE RIDE FOR FAMILY MEMBERS.
Mfg Campaign: 10883161
Recall Date: Jul 6, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
UPON HEAVY ACCELERATION THERE IS A DISTINCT ODOR OF EXHAUST IN THE CABIN WHILE THE AIR CONDITIONER IS ON. THIS VEHICLE IS A PLATINUM TRIM WITH THE 3.5 LITER V6 ECOBOOST ENGINE. I HAVE 6500 MILES ON THIS VEHICLE AND THIS WAS THE FIRST TIME I HAD TO PUT THE ACCELERATOR TO THE FLOOR. I HAD MY 3 CHILDREN IN THE VEHICLE AND IMMEDIATELY HAD TO PULL OVER FOR FEAR THE EXHAUST SYSTEM SUFFERED A FAILURE. I FOUND NO FAULTS IN THE EXHAUST AND CONTINUED TO MY DESTINATION. THIS MORNING (7-5-16) WHILE DRIVING TO WORK I ACCELERATED HEAVILY IN AN ATTEMPT TO DUPLICATE THE ISSUE AND AGAIN UNDER HEAVY ACCELERATION THERE IS A STRONG ODOR OF EXHAUST GASES IN THE CABIN.
Corrective Action:
UPON HEAVY ACCELERATION THERE IS A DISTINCT ODOR OF EXHAUST IN THE CABIN WHILE THE AIR CONDITIONER IS ON. THIS VEHICLE IS A PLATINUM TRIM WITH THE 3.5 LITER V6 ECOBOOST ENGINE. I HAVE 6500 MILES ON THIS VEHICLE AND THIS WAS THE FIRST TIME I HAD TO PUT THE ACCELERATOR TO THE FLOOR. I HAD MY 3 CHILDREN IN THE VEHICLE AND IMMEDIATELY HAD TO PULL OVER FOR FEAR THE EXHAUST SYSTEM SUFFERED A FAILURE. I FOUND NO FAULTS IN THE EXHAUST AND CONTINUED TO MY DESTINATION. THIS MORNING (7-5-16) WHILE DRIVING TO WORK I ACCELERATED HEAVILY IN AN ATTEMPT TO DUPLICATE THE ISSUE AND AGAIN UNDER HEAVY ACCELERATION THERE IS A STRONG ODOR OF EXHAUST GASES IN THE CABIN.
Additional Notes:
UPON HEAVY ACCELERATION THERE IS A DISTINCT ODOR OF EXHAUST IN THE CABIN WHILE THE AIR CONDITIONER IS ON. THIS VEHICLE IS A PLATINUM TRIM WITH THE 3.5 LITER V6 ECOBOOST ENGINE. I HAVE 6500 MILES ON THIS VEHICLE AND THIS WAS THE FIRST TIME I HAD TO PUT THE ACCELERATOR TO THE FLOOR. I HAD MY 3 CHILDREN IN THE VEHICLE AND IMMEDIATELY HAD TO PULL OVER FOR FEAR THE EXHAUST SYSTEM SUFFERED A FAILURE. I FOUND NO FAULTS IN THE EXHAUST AND CONTINUED TO MY DESTINATION. THIS MORNING (7-5-16) WHILE DRIVING TO WORK I ACCELERATED HEAVILY IN AN ATTEMPT TO DUPLICATE THE ISSUE AND AGAIN UNDER HEAVY ACCELERATION THERE IS A STRONG ODOR OF EXHAUST GASES IN THE CABIN.
Mfg Campaign: 10882559
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Corrective Action:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Additional Notes:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Mfg Campaign: 10882561
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Corrective Action:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Additional Notes:
I WAS DRIVING 45MPH ON A BUSY STREET WHEN SUDDENLY THE CAR JUST STALLED. I HAD KIDS IN THE BACK SEAT AND FRANTICALLY PRESSED THE GAS PEDAL WHICH PRESSED DOWN BUT NOTHING HAPPENED. THE WRENCH AND CHECK ENGINE LIGHT ILLUMINATED. LUCKILY, I WAS ABLE TO PUT MY HAZARDS ON AND PULL OVER. WE ARE SO FORTUNATE WE DIDN'T REACH THE HIGHWAY YET ON THIS BUSY HOLIDAY WEEKEND. I AM SURE IT WOULD HAVE ENDED DIFFERENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED. WHAT GOOD IS A NEW CAR IF YOU CAN'T TRUST IT? HOPING THE THROTTLE BODY IS A RECONFIGURED PART WHEN THEY FIX IT. NEEDS A RECALL!!
Mfg Campaign: 10882561
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Corrective Action:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Additional Notes:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Mfg Campaign: 10882646
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Corrective Action:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Additional Notes:
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
Mfg Campaign: 10882646
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Corrective Action:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Additional Notes:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Mfg Campaign: 10882823
Recall Date: Jul 5, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Corrective Action:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Additional Notes:
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Mfg Campaign: 10882823
Recall Date: Jul 5, 2016
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