Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE WAS PAUSED AT GAS STATION EXIT READY TO ENTER THE TRAFFIC. WHEN I STEPPED ON THE GAS PEDAL THE VEHICLE STARTED TO MOVE FORWARD THEN IMMEDIATELY THREE LIGHTS (AIR BAG, WRENCH, AND MOTOR) CAME ON AND THE VEHICLE WOULD NOT ACCELERATE LEAVING ME TO SIMPLY "ROLL" ON AND MANEUVER TO A SIDE AREA OFF THE MAIN ROAD. THANKFULLY THE BRAKES WERE FUNCTIONING OR THE OUTCOME COULD HAVE BEEN POTENTIALLY WORSE.
Corrective Action:
THE VEHICLE WAS PAUSED AT GAS STATION EXIT READY TO ENTER THE TRAFFIC. WHEN I STEPPED ON THE GAS PEDAL THE VEHICLE STARTED TO MOVE FORWARD THEN IMMEDIATELY THREE LIGHTS (AIR BAG, WRENCH, AND MOTOR) CAME ON AND THE VEHICLE WOULD NOT ACCELERATE LEAVING ME TO SIMPLY "ROLL" ON AND MANEUVER TO A SIDE AREA OFF THE MAIN ROAD. THANKFULLY THE BRAKES WERE FUNCTIONING OR THE OUTCOME COULD HAVE BEEN POTENTIALLY WORSE.
Additional Notes:
THE VEHICLE WAS PAUSED AT GAS STATION EXIT READY TO ENTER THE TRAFFIC. WHEN I STEPPED ON THE GAS PEDAL THE VEHICLE STARTED TO MOVE FORWARD THEN IMMEDIATELY THREE LIGHTS (AIR BAG, WRENCH, AND MOTOR) CAME ON AND THE VEHICLE WOULD NOT ACCELERATE LEAVING ME TO SIMPLY "ROLL" ON AND MANEUVER TO A SIDE AREA OFF THE MAIN ROAD. THANKFULLY THE BRAKES WERE FUNCTIONING OR THE OUTCOME COULD HAVE BEEN POTENTIALLY WORSE.
Mfg Campaign: 10876396
Recall Date: Jun 24, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
4 MONTHS AFTER PURCHASING A NEW EXPLORER, IT BEGAN TO LURCH WHILE WAITING AT RED LIGHTS. THAT SAME WEEK, WHILE DRIVING ON THE DALLAS NORTH TOLLWAY (70 MPH), THE DASHBOARD LIT UP AND THE CAR BEGAN TO DECELERATE (GAS PEDAL DID NOT WORK). AFTER DODGING CARS, I MADE IT OVER 3 LANES WITH THE HAZARD LIGHTS ON AND PROCEEDED TO THE EXIT RAMP. I WAS ABLE TO SLOWLY PULL OFF THE RAMP ACROSS 3 LANES (ROLLING) TO A PARKING LOT. THE EXPLORER HAD TO BE TOWED (FLATBED) TO THE DEALERSHIP.
Corrective Action:
4 MONTHS AFTER PURCHASING A NEW EXPLORER, IT BEGAN TO LURCH WHILE WAITING AT RED LIGHTS. THAT SAME WEEK, WHILE DRIVING ON THE DALLAS NORTH TOLLWAY (70 MPH), THE DASHBOARD LIT UP AND THE CAR BEGAN TO DECELERATE (GAS PEDAL DID NOT WORK). AFTER DODGING CARS, I MADE IT OVER 3 LANES WITH THE HAZARD LIGHTS ON AND PROCEEDED TO THE EXIT RAMP. I WAS ABLE TO SLOWLY PULL OFF THE RAMP ACROSS 3 LANES (ROLLING) TO A PARKING LOT. THE EXPLORER HAD TO BE TOWED (FLATBED) TO THE DEALERSHIP.
Additional Notes:
4 MONTHS AFTER PURCHASING A NEW EXPLORER, IT BEGAN TO LURCH WHILE WAITING AT RED LIGHTS. THAT SAME WEEK, WHILE DRIVING ON THE DALLAS NORTH TOLLWAY (70 MPH), THE DASHBOARD LIT UP AND THE CAR BEGAN TO DECELERATE (GAS PEDAL DID NOT WORK). AFTER DODGING CARS, I MADE IT OVER 3 LANES WITH THE HAZARD LIGHTS ON AND PROCEEDED TO THE EXIT RAMP. I WAS ABLE TO SLOWLY PULL OFF THE RAMP ACROSS 3 LANES (ROLLING) TO A PARKING LOT. THE EXPLORER HAD TO BE TOWED (FLATBED) TO THE DEALERSHIP.
Mfg Campaign: 10876456
Recall Date: Jun 24, 2016
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
2016 FORD EXPLORER WITH HANKOOK VENTUS S1 NOBLE 2 TIRES. APPROXIMATELY 3 MONTHS AGO MY WIFE WAS DRIVING ON A LOCAL SURFACE STREET AT 45 MPH. HER TIRE PRESSURE MONITOR ILLUMINATED ON THE DASH WHILE SIMULTANEOUSLY THE VEHICLE VEERED SHARPLY TO THE RIGHT. UPON INSPECTION THERE WAS A 2-3 INCH LACERATION IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THERE WERE NOT ANY POTHOLES IN THE STREET WHERE THIS INCIDENT OCCURRED. TIRE SEEMED TO HAVE SIMPLY "BLOWN OUT". TIRE WAS REPLACED. YESTERDAY MY WIFE WAS MAKING A LEFT TURN FROM FROM ONE SURFACE STREET TO ANOTHER TRAVELING APPROXIMATELY 15-20 MPH AND THE REPLACEMENT TIRE BLEW OUT AGAIN. SIMILAR DETAILS; TIRE PRESSURE MONITOR ILLUMINATED WHILE VEHICLE SUDDENLY VEERED TO THE RIGHT. AGAIN, NO POTHOLES WERE PRESENT AND ZERO INDICATION OF FOREIGN OBJECTS CAUSING FLAT. THERE WAS APPROXIMATELY A 2-3 INCH LACERATION TO SIDEWALL OF FRONT PASSENGER TIRE. THESE TWO INCIDENTS OCCURRED IN A RELATIVELY SHORT TIME SPAN. I HAVE READ COMPLAINTS ABOUT WEAK SIDEWALLS REGARDING THESE TIRES AS EARLY AS 2013. ADDITIONALLY, HANKOOK AND HYUNDAI HAVE ISSUED A RECALL FOR THESE TIRES (ALBEIT A DIFFERENT SIZE) DUE TO SIDEWALL PROBLEMS. WITHOUT POTHOLES AND/OR FOREIGN OBJECTS CAUSING THE FLAT TIRES, IT SEEMS OBVIOUS THAT THESE TIRES ARE DEFECTIVE. MY WIFE DOES NOT FEEL SAFE IN HER VEHICLE, AND IS AFRAID THAT ANOTHER BLOWOUT MAY OCCUR WHILE TRAVELING AT HIGHER SPEEDS (FREEWAY).
Corrective Action:
2016 FORD EXPLORER WITH HANKOOK VENTUS S1 NOBLE 2 TIRES. APPROXIMATELY 3 MONTHS AGO MY WIFE WAS DRIVING ON A LOCAL SURFACE STREET AT 45 MPH. HER TIRE PRESSURE MONITOR ILLUMINATED ON THE DASH WHILE SIMULTANEOUSLY THE VEHICLE VEERED SHARPLY TO THE RIGHT. UPON INSPECTION THERE WAS A 2-3 INCH LACERATION IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THERE WERE NOT ANY POTHOLES IN THE STREET WHERE THIS INCIDENT OCCURRED. TIRE SEEMED TO HAVE SIMPLY "BLOWN OUT". TIRE WAS REPLACED. YESTERDAY MY WIFE WAS MAKING A LEFT TURN FROM FROM ONE SURFACE STREET TO ANOTHER TRAVELING APPROXIMATELY 15-20 MPH AND THE REPLACEMENT TIRE BLEW OUT AGAIN. SIMILAR DETAILS; TIRE PRESSURE MONITOR ILLUMINATED WHILE VEHICLE SUDDENLY VEERED TO THE RIGHT. AGAIN, NO POTHOLES WERE PRESENT AND ZERO INDICATION OF FOREIGN OBJECTS CAUSING FLAT. THERE WAS APPROXIMATELY A 2-3 INCH LACERATION TO SIDEWALL OF FRONT PASSENGER TIRE. THESE TWO INCIDENTS OCCURRED IN A RELATIVELY SHORT TIME SPAN. I HAVE READ COMPLAINTS ABOUT WEAK SIDEWALLS REGARDING THESE TIRES AS EARLY AS 2013. ADDITIONALLY, HANKOOK AND HYUNDAI HAVE ISSUED A RECALL FOR THESE TIRES (ALBEIT A DIFFERENT SIZE) DUE TO SIDEWALL PROBLEMS. WITHOUT POTHOLES AND/OR FOREIGN OBJECTS CAUSING THE FLAT TIRES, IT SEEMS OBVIOUS THAT THESE TIRES ARE DEFECTIVE. MY WIFE DOES NOT FEEL SAFE IN HER VEHICLE, AND IS AFRAID THAT ANOTHER BLOWOUT MAY OCCUR WHILE TRAVELING AT HIGHER SPEEDS (FREEWAY).
Additional Notes:
2016 FORD EXPLORER WITH HANKOOK VENTUS S1 NOBLE 2 TIRES. APPROXIMATELY 3 MONTHS AGO MY WIFE WAS DRIVING ON A LOCAL SURFACE STREET AT 45 MPH. HER TIRE PRESSURE MONITOR ILLUMINATED ON THE DASH WHILE SIMULTANEOUSLY THE VEHICLE VEERED SHARPLY TO THE RIGHT. UPON INSPECTION THERE WAS A 2-3 INCH LACERATION IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THERE WERE NOT ANY POTHOLES IN THE STREET WHERE THIS INCIDENT OCCURRED. TIRE SEEMED TO HAVE SIMPLY "BLOWN OUT". TIRE WAS REPLACED. YESTERDAY MY WIFE WAS MAKING A LEFT TURN FROM FROM ONE SURFACE STREET TO ANOTHER TRAVELING APPROXIMATELY 15-20 MPH AND THE REPLACEMENT TIRE BLEW OUT AGAIN. SIMILAR DETAILS; TIRE PRESSURE MONITOR ILLUMINATED WHILE VEHICLE SUDDENLY VEERED TO THE RIGHT. AGAIN, NO POTHOLES WERE PRESENT AND ZERO INDICATION OF FOREIGN OBJECTS CAUSING FLAT. THERE WAS APPROXIMATELY A 2-3 INCH LACERATION TO SIDEWALL OF FRONT PASSENGER TIRE. THESE TWO INCIDENTS OCCURRED IN A RELATIVELY SHORT TIME SPAN. I HAVE READ COMPLAINTS ABOUT WEAK SIDEWALLS REGARDING THESE TIRES AS EARLY AS 2013. ADDITIONALLY, HANKOOK AND HYUNDAI HAVE ISSUED A RECALL FOR THESE TIRES (ALBEIT A DIFFERENT SIZE) DUE TO SIDEWALL PROBLEMS. WITHOUT POTHOLES AND/OR FOREIGN OBJECTS CAUSING THE FLAT TIRES, IT SEEMS OBVIOUS THAT THESE TIRES ARE DEFECTIVE. MY WIFE DOES NOT FEEL SAFE IN HER VEHICLE, AND IS AFRAID THAT ANOTHER BLOWOUT MAY OCCUR WHILE TRAVELING AT HIGHER SPEEDS (FREEWAY).
Mfg Campaign: 10876045
Recall Date: Jun 23, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTTER BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD BE EXPEDITED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 11,108.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTTER BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD BE EXPEDITED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 11,108.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTTER BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD BE EXPEDITED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 11,108.
Mfg Campaign: 10876234
Recall Date: Jun 23, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 10875863
Recall Date: Jun 22, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 10875863
Recall Date: Jun 22, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING MY 2016 FORD EXPLORER WITH APPROXIMATELY 6,500 MILES ON IT DOWN A SECONDARY ROAD. AS I APPROACHED A STOP SIGN, MY VEHICLE SUDDENLY LOST ALL POWER AND I COASTED TO A COMPLETE STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME AS I CERTAINLY WOULD HAVE BEEN REAR ENDED WITH MY SUDDEN STOP. I WAS ABLE TO RESTART MY VEHICLE. DUE TO THIS EVENT I HAVE LOST TOTAL CONFIDENCE IN MY NEW VEHICLE. I DRIVE AND JUST WONDER WHEN IT IS GOING TO HAPPEN AGAIN. I NOW ALWAYS DRIVE IN THE RIGHT LANE ON A HIGHWAY. WHEN ON A SECONDARY ROAD I FIND MYSELF ALWAYS LOOKING FOR A PLACE WHERE I COULD SAFELY PULL OVER IF I LOSE POWER AGAIN. THIS IS VERY UNNERVING!
Corrective Action:
I WAS DRIVING MY 2016 FORD EXPLORER WITH APPROXIMATELY 6,500 MILES ON IT DOWN A SECONDARY ROAD. AS I APPROACHED A STOP SIGN, MY VEHICLE SUDDENLY LOST ALL POWER AND I COASTED TO A COMPLETE STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME AS I CERTAINLY WOULD HAVE BEEN REAR ENDED WITH MY SUDDEN STOP. I WAS ABLE TO RESTART MY VEHICLE. DUE TO THIS EVENT I HAVE LOST TOTAL CONFIDENCE IN MY NEW VEHICLE. I DRIVE AND JUST WONDER WHEN IT IS GOING TO HAPPEN AGAIN. I NOW ALWAYS DRIVE IN THE RIGHT LANE ON A HIGHWAY. WHEN ON A SECONDARY ROAD I FIND MYSELF ALWAYS LOOKING FOR A PLACE WHERE I COULD SAFELY PULL OVER IF I LOSE POWER AGAIN. THIS IS VERY UNNERVING!
Additional Notes:
I WAS DRIVING MY 2016 FORD EXPLORER WITH APPROXIMATELY 6,500 MILES ON IT DOWN A SECONDARY ROAD. AS I APPROACHED A STOP SIGN, MY VEHICLE SUDDENLY LOST ALL POWER AND I COASTED TO A COMPLETE STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME AS I CERTAINLY WOULD HAVE BEEN REAR ENDED WITH MY SUDDEN STOP. I WAS ABLE TO RESTART MY VEHICLE. DUE TO THIS EVENT I HAVE LOST TOTAL CONFIDENCE IN MY NEW VEHICLE. I DRIVE AND JUST WONDER WHEN IT IS GOING TO HAPPEN AGAIN. I NOW ALWAYS DRIVE IN THE RIGHT LANE ON A HIGHWAY. WHEN ON A SECONDARY ROAD I FIND MYSELF ALWAYS LOOKING FOR A PLACE WHERE I COULD SAFELY PULL OVER IF I LOSE POWER AGAIN. THIS IS VERY UNNERVING!
Mfg Campaign: 10876021
Recall Date: Jun 22, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MERGING ONTO HIGHWAY 6-15-2016, VEHICLE LOST ALMOST ALL POWER. WAS ONLY ABLE TO COAST WITH NO POWER STEERING. DASBOARD FLASHED "SEE OWNERS MANUAL". HAD TO BE TOWED TO THE DEALER. DEALER SAID IT WAS A BAD THROTTLE BODY SENSOR THAT IS ON BACK ORDER. WON'T BE AVAILABLE UNTIL SOMETIME IN JULY. I HAVE THE EXTENDED WARRANTY SO THEY PROVIDED ME WITH A RENTAL.
Corrective Action:
MERGING ONTO HIGHWAY 6-15-2016, VEHICLE LOST ALMOST ALL POWER. WAS ONLY ABLE TO COAST WITH NO POWER STEERING. DASBOARD FLASHED "SEE OWNERS MANUAL". HAD TO BE TOWED TO THE DEALER. DEALER SAID IT WAS A BAD THROTTLE BODY SENSOR THAT IS ON BACK ORDER. WON'T BE AVAILABLE UNTIL SOMETIME IN JULY. I HAVE THE EXTENDED WARRANTY SO THEY PROVIDED ME WITH A RENTAL.
Additional Notes:
MERGING ONTO HIGHWAY 6-15-2016, VEHICLE LOST ALMOST ALL POWER. WAS ONLY ABLE TO COAST WITH NO POWER STEERING. DASBOARD FLASHED "SEE OWNERS MANUAL". HAD TO BE TOWED TO THE DEALER. DEALER SAID IT WAS A BAD THROTTLE BODY SENSOR THAT IS ON BACK ORDER. WON'T BE AVAILABLE UNTIL SOMETIME IN JULY. I HAVE THE EXTENDED WARRANTY SO THEY PROVIDED ME WITH A RENTAL.
Mfg Campaign: 10875570
Recall Date: Jun 21, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD EXPLORER XLT THROTTLE BODY FAILED AT JUST OVER 8,000 MILES WITHOUT WARNING. MY WIFE WAS DRIVING ON THE HIGHWAY WITH OUR 6 YEAR OLD DAUGHTER AND PET DOG IN 95 DEGREE WEATHER WHEN THE VEHICLE SHUT DOWN TO AN IDLE ALMOST CAUSING AN ACCIDENT AND VERY LITTLE SHOULDER ROOM TO PULL OVER ON. LATER I FIND OUT, WITH A SIMPLE GOOGLE SEARCH, THIS HAS BEEN AN ONGOING ISSUE WITH FORD THROTTLE BODIES FOR SEVERAL YEARS. I AM VERY DISAPPOINTED AND IT IS COMPLETELY UNACCEPTABLE FOR THIS TO BE ALLOWED TO HAPPEN, ESPECIALLY IN A BRAND NEW VEHICLE. IT IS EXTREMELY UNSAFE AND UNRELIABLE AND WILL MOST LIKELY CAUSE DEATH OR INJURY. NOW THE VEHICLE PART IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR INCIDENCES, WITH NO ESTIMATED TIME FOR REPAIR. NOW, EVEN AFTER THE VEHICLE GETS REPAIRED, I CANNOT TRUST OR RELY ON THIS VEHICLE TO KEEP MY FAMILY SAFE ON THE HIGHWAY AND WILL BE TRADING IT FOR A VEHICLE WITH A PROVEN SAFETY RECORD. PLEASE GET THIS VEHICLE OFF THE ROAD BEFORE SOMEONE ELSE'S FAMILY GETS KILLED FOR NO REASON. I WILL BE SEEKING LEGAL COUNSEL ON THIS MATTER BECAUSE IT IS A KNOWN ISSUE AND A IGNORED ISSUE JUST TO MAKE SALES, AND I WILL NOT SIT BY AND LET IT CONTINUE TO GO UNNOTICED AND FORD SHOULD VALUE THE LIVES AND SAFETY OF THEIR CUSTOMERS AND GET IT FIXED FOR GOOD NOW. NOT TOMORROW, NOT NEXT WEEK, NOW!
Corrective Action:
2016 FORD EXPLORER XLT THROTTLE BODY FAILED AT JUST OVER 8,000 MILES WITHOUT WARNING. MY WIFE WAS DRIVING ON THE HIGHWAY WITH OUR 6 YEAR OLD DAUGHTER AND PET DOG IN 95 DEGREE WEATHER WHEN THE VEHICLE SHUT DOWN TO AN IDLE ALMOST CAUSING AN ACCIDENT AND VERY LITTLE SHOULDER ROOM TO PULL OVER ON. LATER I FIND OUT, WITH A SIMPLE GOOGLE SEARCH, THIS HAS BEEN AN ONGOING ISSUE WITH FORD THROTTLE BODIES FOR SEVERAL YEARS. I AM VERY DISAPPOINTED AND IT IS COMPLETELY UNACCEPTABLE FOR THIS TO BE ALLOWED TO HAPPEN, ESPECIALLY IN A BRAND NEW VEHICLE. IT IS EXTREMELY UNSAFE AND UNRELIABLE AND WILL MOST LIKELY CAUSE DEATH OR INJURY. NOW THE VEHICLE PART IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR INCIDENCES, WITH NO ESTIMATED TIME FOR REPAIR. NOW, EVEN AFTER THE VEHICLE GETS REPAIRED, I CANNOT TRUST OR RELY ON THIS VEHICLE TO KEEP MY FAMILY SAFE ON THE HIGHWAY AND WILL BE TRADING IT FOR A VEHICLE WITH A PROVEN SAFETY RECORD. PLEASE GET THIS VEHICLE OFF THE ROAD BEFORE SOMEONE ELSE'S FAMILY GETS KILLED FOR NO REASON. I WILL BE SEEKING LEGAL COUNSEL ON THIS MATTER BECAUSE IT IS A KNOWN ISSUE AND A IGNORED ISSUE JUST TO MAKE SALES, AND I WILL NOT SIT BY AND LET IT CONTINUE TO GO UNNOTICED AND FORD SHOULD VALUE THE LIVES AND SAFETY OF THEIR CUSTOMERS AND GET IT FIXED FOR GOOD NOW. NOT TOMORROW, NOT NEXT WEEK, NOW!
Additional Notes:
2016 FORD EXPLORER XLT THROTTLE BODY FAILED AT JUST OVER 8,000 MILES WITHOUT WARNING. MY WIFE WAS DRIVING ON THE HIGHWAY WITH OUR 6 YEAR OLD DAUGHTER AND PET DOG IN 95 DEGREE WEATHER WHEN THE VEHICLE SHUT DOWN TO AN IDLE ALMOST CAUSING AN ACCIDENT AND VERY LITTLE SHOULDER ROOM TO PULL OVER ON. LATER I FIND OUT, WITH A SIMPLE GOOGLE SEARCH, THIS HAS BEEN AN ONGOING ISSUE WITH FORD THROTTLE BODIES FOR SEVERAL YEARS. I AM VERY DISAPPOINTED AND IT IS COMPLETELY UNACCEPTABLE FOR THIS TO BE ALLOWED TO HAPPEN, ESPECIALLY IN A BRAND NEW VEHICLE. IT IS EXTREMELY UNSAFE AND UNRELIABLE AND WILL MOST LIKELY CAUSE DEATH OR INJURY. NOW THE VEHICLE PART IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR INCIDENCES, WITH NO ESTIMATED TIME FOR REPAIR. NOW, EVEN AFTER THE VEHICLE GETS REPAIRED, I CANNOT TRUST OR RELY ON THIS VEHICLE TO KEEP MY FAMILY SAFE ON THE HIGHWAY AND WILL BE TRADING IT FOR A VEHICLE WITH A PROVEN SAFETY RECORD. PLEASE GET THIS VEHICLE OFF THE ROAD BEFORE SOMEONE ELSE'S FAMILY GETS KILLED FOR NO REASON. I WILL BE SEEKING LEGAL COUNSEL ON THIS MATTER BECAUSE IT IS A KNOWN ISSUE AND A IGNORED ISSUE JUST TO MAKE SALES, AND I WILL NOT SIT BY AND LET IT CONTINUE TO GO UNNOTICED AND FORD SHOULD VALUE THE LIVES AND SAFETY OF THEIR CUSTOMERS AND GET IT FIXED FOR GOOD NOW. NOT TOMORROW, NOT NEXT WEEK, NOW!
Mfg Campaign: 10875580
Recall Date: Jun 21, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Corrective Action:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Additional Notes:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Mfg Campaign: 10875351
Recall Date: Jun 20, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Corrective Action:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Additional Notes:
THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.
Mfg Campaign: 10875351
Recall Date: Jun 20, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Corrective Action:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Additional Notes:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Mfg Campaign: 10875455
Recall Date: Jun 20, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Corrective Action:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Additional Notes:
I WAS DRIVING IN THE LEFT LANE OF AN INTERSTATE HIGHWAY AT ~65 MPH WHEN MY VEHICLE DECELERATED DOWN TO 15 MPH. THE VEHICLE WAS STILL RUNNING BUT IT WAS ESSENTIALLY 'DEAD' IN THAT NOTHING HAPPENED WHEN YOU STEP ON THE GAS PEDAL. I WAS LOSING SPEED BY THE SECOND AND COULD NOT MAKE IT OVER TO THE RIGHT LANE DUE TO HEAVY TRAFFIC, SO I WAS LUCKY AND FOUND A SMALL LEFT SHOULD TO PULL OVER ON. IF THERE WAS NO LEFT SHOULDER, I DON'T KNOW WHAT THE OUTCOME WOULD HAVE BEEN. AFTER BEING TOWED TO THE LOCAL FORD DEALER/SERVICE SHOP, IT WAS DETERMINED TO BE AN ELECTRONIC THROTTLE BODY(ETB) WHICH FAILED. FORD REPLACED THE ETB, BUT STATED THE REPLACEMENT ETB WAS THE SAME AS THE ONE WHICH FAILED. THERE WAS NO REASSURANCE THAT THE PROBLEMATIC ETB WAS BEING REPLACED WITH A MORE DURABLE SOLUTION. THE FORD SERVICE SHOP MENTIONED THAT THIS HAS BEEN A MAJOR ISSUE IN 2015 & 2016 FORD EXPLORERS, BUT THERE IS NO OFFICIAL RECALL. AFTER DOING SOME RESEARCH ON MY OWN, I WAS DISTURBED TO FIND THAT THERE HAVE BEEN MANY RECENT ETB FAILURES ON FORD EXPLORERS. CONSIDERING THIS ISSUE RELATES DIRECTLY TO THE ABILITY OF THE DRIVER TO ACCELERATE, IT IS A MAJOR SAFETY HAZARD. IF THE DRIVER LOSES THE ABILITY TO MOVE OFF THE ROAD, THERE MANY ACCIDENTS WAITING TO HAPPEN.
Mfg Campaign: 10875455
Recall Date: Jun 20, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Corrective Action:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Additional Notes:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Mfg Campaign: 10875025
Recall Date: Jun 18, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Corrective Action:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Additional Notes:
WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.
Mfg Campaign: 10875025
Recall Date: Jun 18, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Corrective Action:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Additional Notes:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Mfg Campaign: 10874611
Recall Date: Jun 16, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Corrective Action:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Additional Notes:
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Mfg Campaign: 10874611
Recall Date: Jun 16, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS ON MY WAY HOME FROM OCEAN CITY, & WAS SLOWING DOWN AT A STOP LIGHT, WHEN A WRENCH LIT UP ON MY DASH & I TOTALLY LOST ALL ACCELERATION. I WAS UNABLE TO ACCELERATE AND COULD HARDLY MOVE. LUCKILY, I WAS IN THE RIGHT LANE & WAS ABLE TO DRIFT SLOWLY OFF THE HIGHWAY INTO A GAS STATION. I LIVE 2 1/2 HOURS FROM WHERE THIS HAPPENED & IT WAS A SATURDAY NIGHT, AND NOTHING WAS OPEN. I TOOK MANUAL OUT AND FOUND THE 24 HR ROADSIDE ASSISTANCE NUMBER, WHICH THEY WERE ABLE TO GET A TOW TRUCK FOR ME. AND I HAD PURCHASED THE EXTENDED WARRANTY BUT THE 24 HOUR HELP LINE COULD NOT ADVISE ME ON ANYTHING, JUST TO CALL MY DEALER IN THE MORNING, WHICH THE NEXT DAY WAS SUNDAY, AND NO ONE WAS OPEN TIL MONDAY. THE TOW TRUCK DRIVER CAME & TOWED MY TRUCK TO THE NEAREST DEALER, WHICH IS STILL 125 MILES FROM HOME. RECEIVED A CALL MONDAY, 6/13, THAT IT IS THE THROTTLE BODY THAT NEEDS REPLACED, BUT THE PART IS ON BACK ORDER AND NO IDEA ON WHEN THE PART WILL BE IN, BUT THEY PUT A RUSH ON IT. I WAS TOLD THAT I COULD PICK UP MY TRUCK, BUT THAT IT COULD HAPPEN AGAIN? WHY WOULD I DRIVE IT KNOWING THAT I COULD LOSE POWER WHILE DRIVING IT AGAIN? NEXT TIME I MIGHT NOT BE SO LUCKY AND BE ABLE TO SAFELY GET OFF THE ROAD. ....... NEEDLESS TO SAY, I HAVE A RENTAL CAR, WHICH FORD IS PAYING FOR AND HAVE NO IDEA ON WHEN MY VEHICLE WILL BE FIXED, AS THEY ARE NOT PROVIDING ME WITH AN ESTIMATED REPAIR COMPLETION DATE AT THIS TIME. I BOUGHT THIS TRUCK SO I WOULDN'T HAVE TO WORRY ABOUT BREAKING DOWN, MY PREVIOUS VEHICLE WAS A 2006 FORD EXPLORER WITH 237,500 MILES ON IT THAT ONLY LET ME SIT ONCE, I HAVE ONLY MADE TWO PAYMENTS ON MY NEW TRUCK, AND AM WITHOUT MY NEW VEHICLE. FROM WHAT I AM READING, THIS IS A RECURRING ISSUE WITH 2016 FORD EXPLORERS, THIS PROBLEM SHOULD BE A RECALL ISSUE, & IF THE PART IS ON BACK ORDER, THEN IT'S DEFINITELY A PROBLEM.
Corrective Action:
I WAS ON MY WAY HOME FROM OCEAN CITY, & WAS SLOWING DOWN AT A STOP LIGHT, WHEN A WRENCH LIT UP ON MY DASH & I TOTALLY LOST ALL ACCELERATION. I WAS UNABLE TO ACCELERATE AND COULD HARDLY MOVE. LUCKILY, I WAS IN THE RIGHT LANE & WAS ABLE TO DRIFT SLOWLY OFF THE HIGHWAY INTO A GAS STATION. I LIVE 2 1/2 HOURS FROM WHERE THIS HAPPENED & IT WAS A SATURDAY NIGHT, AND NOTHING WAS OPEN. I TOOK MANUAL OUT AND FOUND THE 24 HR ROADSIDE ASSISTANCE NUMBER, WHICH THEY WERE ABLE TO GET A TOW TRUCK FOR ME. AND I HAD PURCHASED THE EXTENDED WARRANTY BUT THE 24 HOUR HELP LINE COULD NOT ADVISE ME ON ANYTHING, JUST TO CALL MY DEALER IN THE MORNING, WHICH THE NEXT DAY WAS SUNDAY, AND NO ONE WAS OPEN TIL MONDAY. THE TOW TRUCK DRIVER CAME & TOWED MY TRUCK TO THE NEAREST DEALER, WHICH IS STILL 125 MILES FROM HOME. RECEIVED A CALL MONDAY, 6/13, THAT IT IS THE THROTTLE BODY THAT NEEDS REPLACED, BUT THE PART IS ON BACK ORDER AND NO IDEA ON WHEN THE PART WILL BE IN, BUT THEY PUT A RUSH ON IT. I WAS TOLD THAT I COULD PICK UP MY TRUCK, BUT THAT IT COULD HAPPEN AGAIN? WHY WOULD I DRIVE IT KNOWING THAT I COULD LOSE POWER WHILE DRIVING IT AGAIN? NEXT TIME I MIGHT NOT BE SO LUCKY AND BE ABLE TO SAFELY GET OFF THE ROAD. ....... NEEDLESS TO SAY, I HAVE A RENTAL CAR, WHICH FORD IS PAYING FOR AND HAVE NO IDEA ON WHEN MY VEHICLE WILL BE FIXED, AS THEY ARE NOT PROVIDING ME WITH AN ESTIMATED REPAIR COMPLETION DATE AT THIS TIME. I BOUGHT THIS TRUCK SO I WOULDN'T HAVE TO WORRY ABOUT BREAKING DOWN, MY PREVIOUS VEHICLE WAS A 2006 FORD EXPLORER WITH 237,500 MILES ON IT THAT ONLY LET ME SIT ONCE, I HAVE ONLY MADE TWO PAYMENTS ON MY NEW TRUCK, AND AM WITHOUT MY NEW VEHICLE. FROM WHAT I AM READING, THIS IS A RECURRING ISSUE WITH 2016 FORD EXPLORERS, THIS PROBLEM SHOULD BE A RECALL ISSUE, & IF THE PART IS ON BACK ORDER, THEN IT'S DEFINITELY A PROBLEM.
Additional Notes:
I WAS ON MY WAY HOME FROM OCEAN CITY, & WAS SLOWING DOWN AT A STOP LIGHT, WHEN A WRENCH LIT UP ON MY DASH & I TOTALLY LOST ALL ACCELERATION. I WAS UNABLE TO ACCELERATE AND COULD HARDLY MOVE. LUCKILY, I WAS IN THE RIGHT LANE & WAS ABLE TO DRIFT SLOWLY OFF THE HIGHWAY INTO A GAS STATION. I LIVE 2 1/2 HOURS FROM WHERE THIS HAPPENED & IT WAS A SATURDAY NIGHT, AND NOTHING WAS OPEN. I TOOK MANUAL OUT AND FOUND THE 24 HR ROADSIDE ASSISTANCE NUMBER, WHICH THEY WERE ABLE TO GET A TOW TRUCK FOR ME. AND I HAD PURCHASED THE EXTENDED WARRANTY BUT THE 24 HOUR HELP LINE COULD NOT ADVISE ME ON ANYTHING, JUST TO CALL MY DEALER IN THE MORNING, WHICH THE NEXT DAY WAS SUNDAY, AND NO ONE WAS OPEN TIL MONDAY. THE TOW TRUCK DRIVER CAME & TOWED MY TRUCK TO THE NEAREST DEALER, WHICH IS STILL 125 MILES FROM HOME. RECEIVED A CALL MONDAY, 6/13, THAT IT IS THE THROTTLE BODY THAT NEEDS REPLACED, BUT THE PART IS ON BACK ORDER AND NO IDEA ON WHEN THE PART WILL BE IN, BUT THEY PUT A RUSH ON IT. I WAS TOLD THAT I COULD PICK UP MY TRUCK, BUT THAT IT COULD HAPPEN AGAIN? WHY WOULD I DRIVE IT KNOWING THAT I COULD LOSE POWER WHILE DRIVING IT AGAIN? NEXT TIME I MIGHT NOT BE SO LUCKY AND BE ABLE TO SAFELY GET OFF THE ROAD. ....... NEEDLESS TO SAY, I HAVE A RENTAL CAR, WHICH FORD IS PAYING FOR AND HAVE NO IDEA ON WHEN MY VEHICLE WILL BE FIXED, AS THEY ARE NOT PROVIDING ME WITH AN ESTIMATED REPAIR COMPLETION DATE AT THIS TIME. I BOUGHT THIS TRUCK SO I WOULDN'T HAVE TO WORRY ABOUT BREAKING DOWN, MY PREVIOUS VEHICLE WAS A 2006 FORD EXPLORER WITH 237,500 MILES ON IT THAT ONLY LET ME SIT ONCE, I HAVE ONLY MADE TWO PAYMENTS ON MY NEW TRUCK, AND AM WITHOUT MY NEW VEHICLE. FROM WHAT I AM READING, THIS IS A RECURRING ISSUE WITH 2016 FORD EXPLORERS, THIS PROBLEM SHOULD BE A RECALL ISSUE, & IF THE PART IS ON BACK ORDER, THEN IT'S DEFINITELY A PROBLEM.
Mfg Campaign: 10874332
Recall Date: Jun 15, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE IN MOTION AT 40 MPH THE VEHICLE SLOWED TO 10 MPH SUDDENLY. THE GAS PEDAL WAS NOT FUNCTIONING AND WOULD NOT REV. FORD TOWED CAR TO DEALER. THE DEALER QUICKLY AGREED IT WAS THE FAULTY THROTTLE BODY. THESE ARE IN DEMAND DUE TO THE ISSUES AND ARE ON BACKORDER. MORE IMPORTANTLY, A RECALL IS NEEDED AS THIS COULD BE DEADLY AT HIGHWAY SPEEDS - GOING FROM 70 MPH TO 15 MPH AS OTHERS HAVE DESCRIBED. AND WILL THE REPLACEMENT THROTTLE BODIES BE ANY DIFFERENT. WEBSITES INDICATE THE FAILURE TAKES PLACE AT AN AVERAGE MILEAGE OF 8100 ON THE 2016 MODELS. FORD IS AWARE AND ALL NEED TO BE REPLACED FOR THE CONSUMERS PROTECTION.
Corrective Action:
WHILE IN MOTION AT 40 MPH THE VEHICLE SLOWED TO 10 MPH SUDDENLY. THE GAS PEDAL WAS NOT FUNCTIONING AND WOULD NOT REV. FORD TOWED CAR TO DEALER. THE DEALER QUICKLY AGREED IT WAS THE FAULTY THROTTLE BODY. THESE ARE IN DEMAND DUE TO THE ISSUES AND ARE ON BACKORDER. MORE IMPORTANTLY, A RECALL IS NEEDED AS THIS COULD BE DEADLY AT HIGHWAY SPEEDS - GOING FROM 70 MPH TO 15 MPH AS OTHERS HAVE DESCRIBED. AND WILL THE REPLACEMENT THROTTLE BODIES BE ANY DIFFERENT. WEBSITES INDICATE THE FAILURE TAKES PLACE AT AN AVERAGE MILEAGE OF 8100 ON THE 2016 MODELS. FORD IS AWARE AND ALL NEED TO BE REPLACED FOR THE CONSUMERS PROTECTION.
Additional Notes:
WHILE IN MOTION AT 40 MPH THE VEHICLE SLOWED TO 10 MPH SUDDENLY. THE GAS PEDAL WAS NOT FUNCTIONING AND WOULD NOT REV. FORD TOWED CAR TO DEALER. THE DEALER QUICKLY AGREED IT WAS THE FAULTY THROTTLE BODY. THESE ARE IN DEMAND DUE TO THE ISSUES AND ARE ON BACKORDER. MORE IMPORTANTLY, A RECALL IS NEEDED AS THIS COULD BE DEADLY AT HIGHWAY SPEEDS - GOING FROM 70 MPH TO 15 MPH AS OTHERS HAVE DESCRIBED. AND WILL THE REPLACEMENT THROTTLE BODIES BE ANY DIFFERENT. WEBSITES INDICATE THE FAILURE TAKES PLACE AT AN AVERAGE MILEAGE OF 8100 ON THE 2016 MODELS. FORD IS AWARE AND ALL NEED TO BE REPLACED FOR THE CONSUMERS PROTECTION.
Mfg Campaign: 10874366
Recall Date: Jun 15, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AT 60 MPH AND MY CAR JUST LOST ALL POWER. A WRENCH CAME ON AND SAID SEE OWNERS MANUAL. IT HAPPENED 3 MORE TIMES WITHIN THE DAY. SO SCARY FOR YOUR CAR TO JUST LOSE POWER WHILE DRIVING DOWN THE ROAD. I HAD IT TOWED TO THE SHOP AND IT WAS A THROTTLE BODY MALFUNCTION, WHICH APPARENTLY, FORD IS AWARE OF. WHY ISN'T THERE A RECALL?! ARE THEY WAITING FOR SOMEONE TO DIE?
Corrective Action:
I WAS DRIVING DOWN THE ROAD AT 60 MPH AND MY CAR JUST LOST ALL POWER. A WRENCH CAME ON AND SAID SEE OWNERS MANUAL. IT HAPPENED 3 MORE TIMES WITHIN THE DAY. SO SCARY FOR YOUR CAR TO JUST LOSE POWER WHILE DRIVING DOWN THE ROAD. I HAD IT TOWED TO THE SHOP AND IT WAS A THROTTLE BODY MALFUNCTION, WHICH APPARENTLY, FORD IS AWARE OF. WHY ISN'T THERE A RECALL?! ARE THEY WAITING FOR SOMEONE TO DIE?
Additional Notes:
I WAS DRIVING DOWN THE ROAD AT 60 MPH AND MY CAR JUST LOST ALL POWER. A WRENCH CAME ON AND SAID SEE OWNERS MANUAL. IT HAPPENED 3 MORE TIMES WITHIN THE DAY. SO SCARY FOR YOUR CAR TO JUST LOSE POWER WHILE DRIVING DOWN THE ROAD. I HAD IT TOWED TO THE SHOP AND IT WAS A THROTTLE BODY MALFUNCTION, WHICH APPARENTLY, FORD IS AWARE OF. WHY ISN'T THERE A RECALL?! ARE THEY WAITING FOR SOMEONE TO DIE?
Mfg Campaign: 10874103
Recall Date: Jun 14, 2016
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