Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT ANY TYPE OF WARNING. I WAS ABLE TO ROLL INTO SOMEONE'S DOWNHILL DRIVEWAY WHERE THE VEHICLE SAT FOR SEVERAL MINUTES. I RESTARTED THE CAR MULTIPLE TIMES AND WHILE PRESSING ON THE GAS PEDAL THE CAR REMAINED IN "LIMP MODE" AND WOULD NOT MOVE. THE DASHBOARD LIT UP AND DISPLAYED THE FOLLOWING ICONS: WRENCH, AIRBAG AND ENGINE LIGHTS. IF I WOULD HAVE HAD ANYONE BEHIND ME OR WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS OCCURRED I WOULD HAVE BEEN KILLED. THIS IS A MAJOR ISSUE THAT THE GENERAL PUBLIC NEEDS TO BE MADE AWARE OF.....THIS IS A MAJOR DANGER THAT HAS THE ABILITY TO PRODUCE CATASTROPHIC RESULTS.
Corrective Action:
WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT ANY TYPE OF WARNING. I WAS ABLE TO ROLL INTO SOMEONE'S DOWNHILL DRIVEWAY WHERE THE VEHICLE SAT FOR SEVERAL MINUTES. I RESTARTED THE CAR MULTIPLE TIMES AND WHILE PRESSING ON THE GAS PEDAL THE CAR REMAINED IN "LIMP MODE" AND WOULD NOT MOVE. THE DASHBOARD LIT UP AND DISPLAYED THE FOLLOWING ICONS: WRENCH, AIRBAG AND ENGINE LIGHTS. IF I WOULD HAVE HAD ANYONE BEHIND ME OR WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS OCCURRED I WOULD HAVE BEEN KILLED. THIS IS A MAJOR ISSUE THAT THE GENERAL PUBLIC NEEDS TO BE MADE AWARE OF.....THIS IS A MAJOR DANGER THAT HAS THE ABILITY TO PRODUCE CATASTROPHIC RESULTS.
Additional Notes:
WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT ANY TYPE OF WARNING. I WAS ABLE TO ROLL INTO SOMEONE'S DOWNHILL DRIVEWAY WHERE THE VEHICLE SAT FOR SEVERAL MINUTES. I RESTARTED THE CAR MULTIPLE TIMES AND WHILE PRESSING ON THE GAS PEDAL THE CAR REMAINED IN "LIMP MODE" AND WOULD NOT MOVE. THE DASHBOARD LIT UP AND DISPLAYED THE FOLLOWING ICONS: WRENCH, AIRBAG AND ENGINE LIGHTS. IF I WOULD HAVE HAD ANYONE BEHIND ME OR WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS OCCURRED I WOULD HAVE BEEN KILLED. THIS IS A MAJOR ISSUE THAT THE GENERAL PUBLIC NEEDS TO BE MADE AWARE OF.....THIS IS A MAJOR DANGER THAT HAS THE ABILITY TO PRODUCE CATASTROPHIC RESULTS.
Mfg Campaign: 10871607
Recall Date: May 31, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Mfg Campaign: 10871609
Recall Date: May 31, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.
Mfg Campaign: 10871609
Recall Date: May 31, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS TRAVELING IN THE NUMBER ONE LANE AT 65MPH IN HOLIDAY TRAFFIC AND I SUDDENLY LOST ALL THROTTLE RESPONSE. RPM DROPPED TO 1,500 AND SPEED DROPPED TO 10MPH THIS ALMOST CAUSED A REAR ENDER SINCE NO BRAKE LIGHTS CAME ON. THIS IS A LIFE AND DEATH ISSUE!
Corrective Action:
I WAS TRAVELING IN THE NUMBER ONE LANE AT 65MPH IN HOLIDAY TRAFFIC AND I SUDDENLY LOST ALL THROTTLE RESPONSE. RPM DROPPED TO 1,500 AND SPEED DROPPED TO 10MPH THIS ALMOST CAUSED A REAR ENDER SINCE NO BRAKE LIGHTS CAME ON. THIS IS A LIFE AND DEATH ISSUE!
Additional Notes:
I WAS TRAVELING IN THE NUMBER ONE LANE AT 65MPH IN HOLIDAY TRAFFIC AND I SUDDENLY LOST ALL THROTTLE RESPONSE. RPM DROPPED TO 1,500 AND SPEED DROPPED TO 10MPH THIS ALMOST CAUSED A REAR ENDER SINCE NO BRAKE LIGHTS CAME ON. THIS IS A LIFE AND DEATH ISSUE!
Mfg Campaign: 10871709
Recall Date: May 31, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON CITY STREET THERE WAS A BURNED RUBBER SMELL OUTSIDE VEHICLE, FOLLOWED BY STRONG SMELL OF NATURAL GAS INSIDE PASSENGER COMPARTMENT. WHILE DRIVING THERE WAS A RATTLING OR THUMPING SOUND. THINKING BACK, THERE WAS A NATURAL GAS SMELL OUTSIDE THE VEHICLE DAYS BEFORE BURNED RUBBER SMELL. I LET THE DEALER HEAR A RECORDING OF THE SOUND. THEY DESCRIBED IT LIKE THE SOUND OF DRIVING ON A RAILROAD TRACK. AFTER DEALER INSPECTION, THE DEALER FOUND 'CRACK IN PTO DUE TO INTERNAL FAILURE' THEY HAD TO 'REPLACE PTU AND PTU VENT FOLLOWING WSM PROCEDURE IN SECTION 307-01'
Corrective Action:
WHILE DRIVING ON CITY STREET THERE WAS A BURNED RUBBER SMELL OUTSIDE VEHICLE, FOLLOWED BY STRONG SMELL OF NATURAL GAS INSIDE PASSENGER COMPARTMENT. WHILE DRIVING THERE WAS A RATTLING OR THUMPING SOUND. THINKING BACK, THERE WAS A NATURAL GAS SMELL OUTSIDE THE VEHICLE DAYS BEFORE BURNED RUBBER SMELL. I LET THE DEALER HEAR A RECORDING OF THE SOUND. THEY DESCRIBED IT LIKE THE SOUND OF DRIVING ON A RAILROAD TRACK. AFTER DEALER INSPECTION, THE DEALER FOUND 'CRACK IN PTO DUE TO INTERNAL FAILURE' THEY HAD TO 'REPLACE PTU AND PTU VENT FOLLOWING WSM PROCEDURE IN SECTION 307-01'
Additional Notes:
WHILE DRIVING ON CITY STREET THERE WAS A BURNED RUBBER SMELL OUTSIDE VEHICLE, FOLLOWED BY STRONG SMELL OF NATURAL GAS INSIDE PASSENGER COMPARTMENT. WHILE DRIVING THERE WAS A RATTLING OR THUMPING SOUND. THINKING BACK, THERE WAS A NATURAL GAS SMELL OUTSIDE THE VEHICLE DAYS BEFORE BURNED RUBBER SMELL. I LET THE DEALER HEAR A RECORDING OF THE SOUND. THEY DESCRIBED IT LIKE THE SOUND OF DRIVING ON A RAILROAD TRACK. AFTER DEALER INSPECTION, THE DEALER FOUND 'CRACK IN PTO DUE TO INTERNAL FAILURE' THEY HAD TO 'REPLACE PTU AND PTU VENT FOLLOWING WSM PROCEDURE IN SECTION 307-01'
Mfg Campaign: 10871368
Recall Date: May 28, 2016
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN MOTION ON CITY STREET AT 45 MPH, BRAKES FAILED TO RESPOND IN EXPECTED MANNER. PRESSING BRAKE PEDAL AS FAR AS POSSIBLE, THERE WAS ALMOST NO BRAKING ACTION TO SLOW VEHICLE.
Corrective Action:
WHILE IN MOTION ON CITY STREET AT 45 MPH, BRAKES FAILED TO RESPOND IN EXPECTED MANNER. PRESSING BRAKE PEDAL AS FAR AS POSSIBLE, THERE WAS ALMOST NO BRAKING ACTION TO SLOW VEHICLE.
Additional Notes:
WHILE IN MOTION ON CITY STREET AT 45 MPH, BRAKES FAILED TO RESPOND IN EXPECTED MANNER. PRESSING BRAKE PEDAL AS FAR AS POSSIBLE, THERE WAS ALMOST NO BRAKING ACTION TO SLOW VEHICLE.
Mfg Campaign: 10871365
Recall Date: May 28, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SUV IS 4 MONTHS OLD AND HAS 12200 MILES. WHILE DRIVING ON CITY ROAD AT 40 MPH THE WRENCH SYMBOL APPEARED AND THE CAR LOST ALL POWER IMMEDIATELY AND SLOWED DOWN ON ITS OWN AND WAS MOVING AT 5 MPH. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. I PARKED THE SUV AT A GAS STATION AND TURN OFF THE ENGINE FOR 5 MINUTES AND TURNED BACK ON. EVERYTHING WAS NORMAL AND THE WRENCH SYMBOL WAS GONE.
Corrective Action:
SUV IS 4 MONTHS OLD AND HAS 12200 MILES. WHILE DRIVING ON CITY ROAD AT 40 MPH THE WRENCH SYMBOL APPEARED AND THE CAR LOST ALL POWER IMMEDIATELY AND SLOWED DOWN ON ITS OWN AND WAS MOVING AT 5 MPH. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. I PARKED THE SUV AT A GAS STATION AND TURN OFF THE ENGINE FOR 5 MINUTES AND TURNED BACK ON. EVERYTHING WAS NORMAL AND THE WRENCH SYMBOL WAS GONE.
Additional Notes:
SUV IS 4 MONTHS OLD AND HAS 12200 MILES. WHILE DRIVING ON CITY ROAD AT 40 MPH THE WRENCH SYMBOL APPEARED AND THE CAR LOST ALL POWER IMMEDIATELY AND SLOWED DOWN ON ITS OWN AND WAS MOVING AT 5 MPH. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. I PARKED THE SUV AT A GAS STATION AND TURN OFF THE ENGINE FOR 5 MINUTES AND TURNED BACK ON. EVERYTHING WAS NORMAL AND THE WRENCH SYMBOL WAS GONE.
Mfg Campaign: 10871119
Recall Date: May 27, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WAS DRIVING VEHICLE ON MAJOR ROADWAY AND STOPPED AT A RED LIGHT, WHEN LIGHT TURNED, VEHICLE DID NOT HAVE POWER AND WOULD ONLY GO 2 MPH. HAD VEHICLE TOWED TO LOCAL FORD DEALER AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND IT TOOK 3 DAYS FOR THEM TO WORK WITH FORD TECH SUPPORT TO IDENTIFY THE PROBLEM. WAS TOLD ELECTRONIC THROTTLE BODY (ETB) NEEDED TO BE REPLACED BUT IT IS ON NATIONAL BACK ORDER AND WON'T BE IN FOR 2-3 WEEKS.
Corrective Action:
WAS DRIVING VEHICLE ON MAJOR ROADWAY AND STOPPED AT A RED LIGHT, WHEN LIGHT TURNED, VEHICLE DID NOT HAVE POWER AND WOULD ONLY GO 2 MPH. HAD VEHICLE TOWED TO LOCAL FORD DEALER AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND IT TOOK 3 DAYS FOR THEM TO WORK WITH FORD TECH SUPPORT TO IDENTIFY THE PROBLEM. WAS TOLD ELECTRONIC THROTTLE BODY (ETB) NEEDED TO BE REPLACED BUT IT IS ON NATIONAL BACK ORDER AND WON'T BE IN FOR 2-3 WEEKS.
Additional Notes:
WAS DRIVING VEHICLE ON MAJOR ROADWAY AND STOPPED AT A RED LIGHT, WHEN LIGHT TURNED, VEHICLE DID NOT HAVE POWER AND WOULD ONLY GO 2 MPH. HAD VEHICLE TOWED TO LOCAL FORD DEALER AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND IT TOOK 3 DAYS FOR THEM TO WORK WITH FORD TECH SUPPORT TO IDENTIFY THE PROBLEM. WAS TOLD ELECTRONIC THROTTLE BODY (ETB) NEEDED TO BE REPLACED BUT IT IS ON NATIONAL BACK ORDER AND WON'T BE IN FOR 2-3 WEEKS.
Mfg Campaign: 10870937
Recall Date: May 26, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE WRENCH LIGHT CAME ON THE INSTRUMENT PANEL AND THE CAR LOST SPEED AND DID NOT RESPOND TO THE ACCELERATOR. I WAS DRIVING 70MPH ON THE HIGHWAY WHEN I NOTICED THAT THE CAR SEEMED TO BE SLOWING. THE ACCELERATOR DID NOT FEEL ANY DIFFERENT UNDER MY FEET. I LOOKED AT THE SPEEDOMETER: 40MPH AND DECELERATING. THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON AS WELL. LUCKILY, I WAS IN A LIT AREA AND ABLE TO USE MY HAZARDS AND GET TO THE SHOULDER OF THE HIGHWAY WITHOUT HARM.
Corrective Action:
THE WRENCH LIGHT CAME ON THE INSTRUMENT PANEL AND THE CAR LOST SPEED AND DID NOT RESPOND TO THE ACCELERATOR. I WAS DRIVING 70MPH ON THE HIGHWAY WHEN I NOTICED THAT THE CAR SEEMED TO BE SLOWING. THE ACCELERATOR DID NOT FEEL ANY DIFFERENT UNDER MY FEET. I LOOKED AT THE SPEEDOMETER: 40MPH AND DECELERATING. THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON AS WELL. LUCKILY, I WAS IN A LIT AREA AND ABLE TO USE MY HAZARDS AND GET TO THE SHOULDER OF THE HIGHWAY WITHOUT HARM.
Additional Notes:
THE WRENCH LIGHT CAME ON THE INSTRUMENT PANEL AND THE CAR LOST SPEED AND DID NOT RESPOND TO THE ACCELERATOR. I WAS DRIVING 70MPH ON THE HIGHWAY WHEN I NOTICED THAT THE CAR SEEMED TO BE SLOWING. THE ACCELERATOR DID NOT FEEL ANY DIFFERENT UNDER MY FEET. I LOOKED AT THE SPEEDOMETER: 40MPH AND DECELERATING. THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON AS WELL. LUCKILY, I WAS IN A LIT AREA AND ABLE TO USE MY HAZARDS AND GET TO THE SHOULDER OF THE HIGHWAY WITHOUT HARM.
Mfg Campaign: 10871071
Recall Date: May 26, 2016
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
AFTER HAVING JUST ENTERED A PARKING GARAGE, WE PROCEEDED OVER A SPEED BUMP AT APPROXIMATELY 10 MPH. ABOUT 1-2 CAR LENGTHS LATER WE BEGAN TO TURN LEFT TO START ASCENDING THROUGH THE GARAGE TO LOCATE A PARKING SPACE. AFTER ONLY TURNING APPROXIMATELY 10 DEGREES TO THE LEFT, THE STEERING WHEEL SNAPPED TO THE STRAIGHT POSITION AND WOULD NOT MOVE. THERE WAS APPROXIMATELY 1/2" OF PLAY TO THE LEFT OR RIGHT ONLY AND THE WHEELS WOULD NOT TURN AT ALL. THIS WAS WHILE THE VEHICLE WAS STILL IN MOTION. RECEIVED THREE DISCERNABLE ERROR MESSAGES ON DASH THAT RECURRED REPEATEDLY EACH TIME IT WAS CLEARED WITH THE OK BUTTON: 1. TERRAIN MANAGEMENT SYSTEM FAULT, 2. SERVICE ADVANCE TRAK, AND 3. HILL ASSIST FAULT. THE VEHICLE WOULD STILL DRIVE FORWARD OR REVERSE BUT WE HAD NO ABILITY TO STEER DESPITE EVEN MY HUSBAND'S STRONG PULL ON THE WHEEL. AFTER ABOUT 5-6 ATTEMPTS AT POWERING OFF AND RESTARTING THE VEHICLE, THE STEERING REMAINED "LOCKED". AFTER ABOUT 45 MINUTES OF WAITING AND TALKING ON THE PHONE WITH FORD TO OBTAIN A TOW, MY HUSBAND RESTARTED AGAIN AND THE STEERING WAS RESTORED.
Corrective Action:
AFTER HAVING JUST ENTERED A PARKING GARAGE, WE PROCEEDED OVER A SPEED BUMP AT APPROXIMATELY 10 MPH. ABOUT 1-2 CAR LENGTHS LATER WE BEGAN TO TURN LEFT TO START ASCENDING THROUGH THE GARAGE TO LOCATE A PARKING SPACE. AFTER ONLY TURNING APPROXIMATELY 10 DEGREES TO THE LEFT, THE STEERING WHEEL SNAPPED TO THE STRAIGHT POSITION AND WOULD NOT MOVE. THERE WAS APPROXIMATELY 1/2" OF PLAY TO THE LEFT OR RIGHT ONLY AND THE WHEELS WOULD NOT TURN AT ALL. THIS WAS WHILE THE VEHICLE WAS STILL IN MOTION. RECEIVED THREE DISCERNABLE ERROR MESSAGES ON DASH THAT RECURRED REPEATEDLY EACH TIME IT WAS CLEARED WITH THE OK BUTTON: 1. TERRAIN MANAGEMENT SYSTEM FAULT, 2. SERVICE ADVANCE TRAK, AND 3. HILL ASSIST FAULT. THE VEHICLE WOULD STILL DRIVE FORWARD OR REVERSE BUT WE HAD NO ABILITY TO STEER DESPITE EVEN MY HUSBAND'S STRONG PULL ON THE WHEEL. AFTER ABOUT 5-6 ATTEMPTS AT POWERING OFF AND RESTARTING THE VEHICLE, THE STEERING REMAINED "LOCKED". AFTER ABOUT 45 MINUTES OF WAITING AND TALKING ON THE PHONE WITH FORD TO OBTAIN A TOW, MY HUSBAND RESTARTED AGAIN AND THE STEERING WAS RESTORED.
Additional Notes:
AFTER HAVING JUST ENTERED A PARKING GARAGE, WE PROCEEDED OVER A SPEED BUMP AT APPROXIMATELY 10 MPH. ABOUT 1-2 CAR LENGTHS LATER WE BEGAN TO TURN LEFT TO START ASCENDING THROUGH THE GARAGE TO LOCATE A PARKING SPACE. AFTER ONLY TURNING APPROXIMATELY 10 DEGREES TO THE LEFT, THE STEERING WHEEL SNAPPED TO THE STRAIGHT POSITION AND WOULD NOT MOVE. THERE WAS APPROXIMATELY 1/2" OF PLAY TO THE LEFT OR RIGHT ONLY AND THE WHEELS WOULD NOT TURN AT ALL. THIS WAS WHILE THE VEHICLE WAS STILL IN MOTION. RECEIVED THREE DISCERNABLE ERROR MESSAGES ON DASH THAT RECURRED REPEATEDLY EACH TIME IT WAS CLEARED WITH THE OK BUTTON: 1. TERRAIN MANAGEMENT SYSTEM FAULT, 2. SERVICE ADVANCE TRAK, AND 3. HILL ASSIST FAULT. THE VEHICLE WOULD STILL DRIVE FORWARD OR REVERSE BUT WE HAD NO ABILITY TO STEER DESPITE EVEN MY HUSBAND'S STRONG PULL ON THE WHEEL. AFTER ABOUT 5-6 ATTEMPTS AT POWERING OFF AND RESTARTING THE VEHICLE, THE STEERING REMAINED "LOCKED". AFTER ABOUT 45 MINUTES OF WAITING AND TALKING ON THE PHONE WITH FORD TO OBTAIN A TOW, MY HUSBAND RESTARTED AGAIN AND THE STEERING WAS RESTORED.
Mfg Campaign: 10871114
Recall Date: May 26, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOUD NOISE, LIKE A GUN SHOT " BLEW OUT" THE REAR GLASS ( THE FRONT CAN MOVE, THE REAR CANNOT ) IN THE SUNROOF. I ONLY HAVE ABOUT 8000 MILE ON THE SUV. FORD DOES NOT SEEM TO UNDERSTAND THE PROBLEM AND KEEPS SAYING IT MUST HAVE BEEN A ROCK. I CAN'T PROVE THEY ARE WRONG AND THEY CAN'T PROVE THAT I AM CORRECT. SO MY INSURANCE PAYS, WHICH MEANS WE ALL LOSE.
Corrective Action:
THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOUD NOISE, LIKE A GUN SHOT " BLEW OUT" THE REAR GLASS ( THE FRONT CAN MOVE, THE REAR CANNOT ) IN THE SUNROOF. I ONLY HAVE ABOUT 8000 MILE ON THE SUV. FORD DOES NOT SEEM TO UNDERSTAND THE PROBLEM AND KEEPS SAYING IT MUST HAVE BEEN A ROCK. I CAN'T PROVE THEY ARE WRONG AND THEY CAN'T PROVE THAT I AM CORRECT. SO MY INSURANCE PAYS, WHICH MEANS WE ALL LOSE.
Additional Notes:
THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOUD NOISE, LIKE A GUN SHOT " BLEW OUT" THE REAR GLASS ( THE FRONT CAN MOVE, THE REAR CANNOT ) IN THE SUNROOF. I ONLY HAVE ABOUT 8000 MILE ON THE SUV. FORD DOES NOT SEEM TO UNDERSTAND THE PROBLEM AND KEEPS SAYING IT MUST HAVE BEEN A ROCK. I CAN'T PROVE THEY ARE WRONG AND THEY CAN'T PROVE THAT I AM CORRECT. SO MY INSURANCE PAYS, WHICH MEANS WE ALL LOSE.
Mfg Campaign: 10870814
Recall Date: May 25, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE EXPLORER SUDDENLY DECELERATED WHILE I WAS ON THE UPSIDE OF A LONG BRIDGE, THE SERVICE ENGINE LIGHT CAME ON AND THE WRENCH LIGHT CAME ON. WITH A POLICE ESCORT, I WAS ABLE TO DRIVE THE CAR OVER THE BRIDGE AT 10 MPH. THE SERVICING DEALER TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED.
Corrective Action:
THE EXPLORER SUDDENLY DECELERATED WHILE I WAS ON THE UPSIDE OF A LONG BRIDGE, THE SERVICE ENGINE LIGHT CAME ON AND THE WRENCH LIGHT CAME ON. WITH A POLICE ESCORT, I WAS ABLE TO DRIVE THE CAR OVER THE BRIDGE AT 10 MPH. THE SERVICING DEALER TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED.
Additional Notes:
THE EXPLORER SUDDENLY DECELERATED WHILE I WAS ON THE UPSIDE OF A LONG BRIDGE, THE SERVICE ENGINE LIGHT CAME ON AND THE WRENCH LIGHT CAME ON. WITH A POLICE ESCORT, I WAS ABLE TO DRIVE THE CAR OVER THE BRIDGE AT 10 MPH. THE SERVICING DEALER TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED.
Mfg Campaign: 10870838
Recall Date: May 25, 2016
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
A SHARP METAL PIECE PROTRUDES FROM THE THIRD ROW SEAT ON THE LEFT HAND SIDE MAKING IT UNSAFE TO SIT IN THIRD ROW. DEALER CALLS IT A SPRING RETAINER. DEALER STATES IT POPS OUT DUE TO HAVING ITEMS IN TRUNK WHILE FOLDING OR RAISING THE THIRD ROW SEAT. THIS HAS HAPPENED THREE TIMES. VEHICLE WAS STATIONARY.
Corrective Action:
A SHARP METAL PIECE PROTRUDES FROM THE THIRD ROW SEAT ON THE LEFT HAND SIDE MAKING IT UNSAFE TO SIT IN THIRD ROW. DEALER CALLS IT A SPRING RETAINER. DEALER STATES IT POPS OUT DUE TO HAVING ITEMS IN TRUNK WHILE FOLDING OR RAISING THE THIRD ROW SEAT. THIS HAS HAPPENED THREE TIMES. VEHICLE WAS STATIONARY.
Additional Notes:
A SHARP METAL PIECE PROTRUDES FROM THE THIRD ROW SEAT ON THE LEFT HAND SIDE MAKING IT UNSAFE TO SIT IN THIRD ROW. DEALER CALLS IT A SPRING RETAINER. DEALER STATES IT POPS OUT DUE TO HAVING ITEMS IN TRUNK WHILE FOLDING OR RAISING THE THIRD ROW SEAT. THIS HAS HAPPENED THREE TIMES. VEHICLE WAS STATIONARY.
Mfg Campaign: 10870851
Recall Date: May 25, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING 60 MPH, STRAIGHT, IN THE EXPRESS LANES ON A HIGHWAY (2 LANES, NO SHOULDER). THE ACCELERATOR PEDAL STOPPED WORKING. IT WAS RUSH HOUR TRAFFIC. I HAD TO IMMEDIATELY PUT ON MY HAZARDS AND TRY TO MOVE TO THE SIDE AS BEST I COULD. IT WAS A VERY DANGEROUS SITUATION AS CARS AND TRUCKS WERE VEERING VERY CLOSE TO ME AND WERE ALSO TRAVELING FAST WHEN ALL OF THE SUDDEN I LOST SPEED. I WAS ALMOST HIT BY SEVERAL CARS. I CALLED BOTH THE DEALER AND FORD ROADSIDE ASSISTANCE. NO HELP EVER ARRIVED. I HAD TO CALL MY OWN TOW TRUCK 3 HOURS LATER. THE IL DEPT OF TRANSPORTATION WAS FORCED TO BUMP ME OFF THE ROAD AFTER I WAS STRANDED FOR OVER 2 HOURS WITH NO HELP.
Corrective Action:
I WAS DRIVING 60 MPH, STRAIGHT, IN THE EXPRESS LANES ON A HIGHWAY (2 LANES, NO SHOULDER). THE ACCELERATOR PEDAL STOPPED WORKING. IT WAS RUSH HOUR TRAFFIC. I HAD TO IMMEDIATELY PUT ON MY HAZARDS AND TRY TO MOVE TO THE SIDE AS BEST I COULD. IT WAS A VERY DANGEROUS SITUATION AS CARS AND TRUCKS WERE VEERING VERY CLOSE TO ME AND WERE ALSO TRAVELING FAST WHEN ALL OF THE SUDDEN I LOST SPEED. I WAS ALMOST HIT BY SEVERAL CARS. I CALLED BOTH THE DEALER AND FORD ROADSIDE ASSISTANCE. NO HELP EVER ARRIVED. I HAD TO CALL MY OWN TOW TRUCK 3 HOURS LATER. THE IL DEPT OF TRANSPORTATION WAS FORCED TO BUMP ME OFF THE ROAD AFTER I WAS STRANDED FOR OVER 2 HOURS WITH NO HELP.
Additional Notes:
I WAS DRIVING 60 MPH, STRAIGHT, IN THE EXPRESS LANES ON A HIGHWAY (2 LANES, NO SHOULDER). THE ACCELERATOR PEDAL STOPPED WORKING. IT WAS RUSH HOUR TRAFFIC. I HAD TO IMMEDIATELY PUT ON MY HAZARDS AND TRY TO MOVE TO THE SIDE AS BEST I COULD. IT WAS A VERY DANGEROUS SITUATION AS CARS AND TRUCKS WERE VEERING VERY CLOSE TO ME AND WERE ALSO TRAVELING FAST WHEN ALL OF THE SUDDEN I LOST SPEED. I WAS ALMOST HIT BY SEVERAL CARS. I CALLED BOTH THE DEALER AND FORD ROADSIDE ASSISTANCE. NO HELP EVER ARRIVED. I HAD TO CALL MY OWN TOW TRUCK 3 HOURS LATER. THE IL DEPT OF TRANSPORTATION WAS FORCED TO BUMP ME OFF THE ROAD AFTER I WAS STRANDED FOR OVER 2 HOURS WITH NO HELP.
Mfg Campaign: 10870855
Recall Date: May 25, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Corrective Action:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Additional Notes:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Mfg Campaign: 10870633
Recall Date: May 24, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Corrective Action:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Additional Notes:
THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.
Mfg Campaign: 10870633
Recall Date: May 24, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT HIGH SPEED, WITHOUT WARNING THE GAS PEDAL LOST POWER AND THE WRENCH LIGHT CAME ON THE DASHBOARD. LUCKILY, WE WERE SAFELY ABLE TO COAST TO THE SHOULDER AND CALL FOR HELP. WE WERE TOWED TO THE DEALER AND AFTER AN ELECTRONIC ENGINE CONTROL TEST THE 'THROTTLE BODY' WAS REPLACED.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT HIGH SPEED, WITHOUT WARNING THE GAS PEDAL LOST POWER AND THE WRENCH LIGHT CAME ON THE DASHBOARD. LUCKILY, WE WERE SAFELY ABLE TO COAST TO THE SHOULDER AND CALL FOR HELP. WE WERE TOWED TO THE DEALER AND AFTER AN ELECTRONIC ENGINE CONTROL TEST THE 'THROTTLE BODY' WAS REPLACED.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT HIGH SPEED, WITHOUT WARNING THE GAS PEDAL LOST POWER AND THE WRENCH LIGHT CAME ON THE DASHBOARD. LUCKILY, WE WERE SAFELY ABLE TO COAST TO THE SHOULDER AND CALL FOR HELP. WE WERE TOWED TO THE DEALER AND AFTER AN ELECTRONIC ENGINE CONTROL TEST THE 'THROTTLE BODY' WAS REPLACED.
Mfg Campaign: 10870687
Recall Date: May 24, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Corrective Action:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Additional Notes:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Mfg Campaign: 10870403
Recall Date: May 23, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Corrective Action:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Additional Notes:
DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.
Mfg Campaign: 10870403
Recall Date: May 23, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AT 70 MPH ON I-4, THE ELECTRONIC THROTTLE BODY FAILED, DROPPING THE ENGINE TO IDLE SPEED. THE ENGINE WOULD NOT COME OUT OF IDLE, AND HAD TO BE TOWED TO THE DEALERSHIP. THE PART FAILED AT 6,300 MILES, LESS THAN 2,000 MILES AFTER THE CAR'S FIRST DEALERSHIP SERVICING. HAD I NOT BEEN IN THE SLOW LANE AT THE TIME, I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF I-4, AND POSSIBLY KILLED.
Corrective Action:
AT 70 MPH ON I-4, THE ELECTRONIC THROTTLE BODY FAILED, DROPPING THE ENGINE TO IDLE SPEED. THE ENGINE WOULD NOT COME OUT OF IDLE, AND HAD TO BE TOWED TO THE DEALERSHIP. THE PART FAILED AT 6,300 MILES, LESS THAN 2,000 MILES AFTER THE CAR'S FIRST DEALERSHIP SERVICING. HAD I NOT BEEN IN THE SLOW LANE AT THE TIME, I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF I-4, AND POSSIBLY KILLED.
Additional Notes:
AT 70 MPH ON I-4, THE ELECTRONIC THROTTLE BODY FAILED, DROPPING THE ENGINE TO IDLE SPEED. THE ENGINE WOULD NOT COME OUT OF IDLE, AND HAD TO BE TOWED TO THE DEALERSHIP. THE PART FAILED AT 6,300 MILES, LESS THAN 2,000 MILES AFTER THE CAR'S FIRST DEALERSHIP SERVICING. HAD I NOT BEEN IN THE SLOW LANE AT THE TIME, I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF I-4, AND POSSIBLY KILLED.
Mfg Campaign: 10870159
Recall Date: May 21, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury