Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RUTTEN EGGS SULFUR STRONG SMELL COMING INTO CAB DURING ACCELERATION MAKING IT IMPOSSIBLE TO BREATHE IN THE CAR. WENT TO DEALER FEW TIMES BUT THE PROBLEM STILL THERE. WHEN FORD GOING TO SOLVE THIS PROBLEM?
Corrective Action:
RUTTEN EGGS SULFUR STRONG SMELL COMING INTO CAB DURING ACCELERATION MAKING IT IMPOSSIBLE TO BREATHE IN THE CAR. WENT TO DEALER FEW TIMES BUT THE PROBLEM STILL THERE. WHEN FORD GOING TO SOLVE THIS PROBLEM?
Additional Notes:
RUTTEN EGGS SULFUR STRONG SMELL COMING INTO CAB DURING ACCELERATION MAKING IT IMPOSSIBLE TO BREATHE IN THE CAR. WENT TO DEALER FEW TIMES BUT THE PROBLEM STILL THERE. WHEN FORD GOING TO SOLVE THIS PROBLEM?
Mfg Campaign: 11310500
Recall Date: Feb 21, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT KEEPS COMING ON. RIGHT NOW IT IS AT THE DEALERSHIP, HOPEFULLY TO BE FIXED
Corrective Action:
AIR BAG LIGHT KEEPS COMING ON. RIGHT NOW IT IS AT THE DEALERSHIP, HOPEFULLY TO BE FIXED
Additional Notes:
AIR BAG LIGHT KEEPS COMING ON. RIGHT NOW IT IS AT THE DEALERSHIP, HOPEFULLY TO BE FIXED
Mfg Campaign: 11309762
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Corrective Action:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Additional Notes:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Mfg Campaign: 11309763
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Corrective Action:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Additional Notes:
SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIRES. I WONDER IF THIS COULD BE CAUSING A SHORT IN THE WIRING, WHICH POTENTIAL COULD BE A FIRE HAZARD.
Mfg Campaign: 11309763
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Corrective Action:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Additional Notes:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Mfg Campaign: 11309801
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Corrective Action:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Additional Notes:
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Mfg Campaign: 11309801
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A LEFT TURN THE STEERING WHEEL CEASED WITH THE REMOTE HILL START ASSIST NOT AVAILABLE SERVICE ADVANCE TRAC, POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEER TO THE SHOULDER OF THE ROAD PLACED THE VEHICLE IN PARK TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BOMMARITO FORD LOCATED AT (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600 WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A LEFT TURN THE STEERING WHEEL CEASED WITH THE REMOTE HILL START ASSIST NOT AVAILABLE SERVICE ADVANCE TRAC, POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEER TO THE SHOULDER OF THE ROAD PLACED THE VEHICLE IN PARK TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BOMMARITO FORD LOCATED AT (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600 WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A LEFT TURN THE STEERING WHEEL CEASED WITH THE REMOTE HILL START ASSIST NOT AVAILABLE SERVICE ADVANCE TRAC, POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEER TO THE SHOULDER OF THE ROAD PLACED THE VEHICLE IN PARK TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BOMMARITO FORD LOCATED AT (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600 WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Mfg Campaign: 11309183
Recall Date: Feb 14, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE STEERING MAKES POPPING AND GRINDING NOISE WHEN TURNING LEFT OR RIGHT. HAD VEHICLE INSPECTED AT A TRUSTED GARAGE I USE, THEY SAID THAT THE RACK AND PINION WAS SHOT. THE VEHICLE HAS APPROXIMATELY 53165 MILES ON IT. THE MAJORITY IS HIGHWAY MILES.
Corrective Action:
THE STEERING MAKES POPPING AND GRINDING NOISE WHEN TURNING LEFT OR RIGHT. HAD VEHICLE INSPECTED AT A TRUSTED GARAGE I USE, THEY SAID THAT THE RACK AND PINION WAS SHOT. THE VEHICLE HAS APPROXIMATELY 53165 MILES ON IT. THE MAJORITY IS HIGHWAY MILES.
Additional Notes:
THE STEERING MAKES POPPING AND GRINDING NOISE WHEN TURNING LEFT OR RIGHT. HAD VEHICLE INSPECTED AT A TRUSTED GARAGE I USE, THEY SAID THAT THE RACK AND PINION WAS SHOT. THE VEHICLE HAS APPROXIMATELY 53165 MILES ON IT. THE MAJORITY IS HIGHWAY MILES.
Mfg Campaign: 11308744
Recall Date: Feb 12, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE GOING TO BACK OUT OF MY DRIVEWAY, I'M IN REVERSE AND MOVING AND GO TO TURN THE STEERING WHEEL AND IT IS LOCKED AND I GET A "HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC" NOW MINE YOU THIS CAR IS ONLY 4YRS OLD WITH 25K MILES ON IT. ACCORDING TO ALL THE OTHER COMPLAI TS I'VE READ I'VE GOTTEN OFF EASY IN THE FACT I WAS IN MY OWN DRIVEWAY AND NOT DRIVING ANYWAYS WITH MY CHILDREN IN THE CAR, WHICH IS THE MAIN VEHICLE THEY WOULD BE IN. HAD TOWED TO LOCAL FORD DEALER AND TOLD ITS THE PINION IN THE STEERING COLUMN NOT COVERED UNDER MY 5YR, 60,000 MILES WARRANTY AND WILL COST $2,247 PKUS TAX TO FIX. ABSOLUTELY RIDICULOUS. 4 YEARS OLD BARELY DRIVEN AT 25K MILES TO HAVE THIS CRAZY EXPENSIVE FIX THAT I CANNOT AFFORD! WHERE IS THE RECALL ON THIS KNOWN PROBLEM? ARE WE WAITING FOR SOMEONE TO DIE? IS THAT WHAT IT TAKES? IF IT HAPPENED WHILE TAKING NY KIDS TO SCHOOL WHO KNOWS WHAT COULD HAVE HAPPENED. PLEASE DO THE RIGHT THING.
Corrective Action:
WHILE GOING TO BACK OUT OF MY DRIVEWAY, I'M IN REVERSE AND MOVING AND GO TO TURN THE STEERING WHEEL AND IT IS LOCKED AND I GET A "HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC" NOW MINE YOU THIS CAR IS ONLY 4YRS OLD WITH 25K MILES ON IT. ACCORDING TO ALL THE OTHER COMPLAI TS I'VE READ I'VE GOTTEN OFF EASY IN THE FACT I WAS IN MY OWN DRIVEWAY AND NOT DRIVING ANYWAYS WITH MY CHILDREN IN THE CAR, WHICH IS THE MAIN VEHICLE THEY WOULD BE IN. HAD TOWED TO LOCAL FORD DEALER AND TOLD ITS THE PINION IN THE STEERING COLUMN NOT COVERED UNDER MY 5YR, 60,000 MILES WARRANTY AND WILL COST $2,247 PKUS TAX TO FIX. ABSOLUTELY RIDICULOUS. 4 YEARS OLD BARELY DRIVEN AT 25K MILES TO HAVE THIS CRAZY EXPENSIVE FIX THAT I CANNOT AFFORD! WHERE IS THE RECALL ON THIS KNOWN PROBLEM? ARE WE WAITING FOR SOMEONE TO DIE? IS THAT WHAT IT TAKES? IF IT HAPPENED WHILE TAKING NY KIDS TO SCHOOL WHO KNOWS WHAT COULD HAVE HAPPENED. PLEASE DO THE RIGHT THING.
Additional Notes:
WHILE GOING TO BACK OUT OF MY DRIVEWAY, I'M IN REVERSE AND MOVING AND GO TO TURN THE STEERING WHEEL AND IT IS LOCKED AND I GET A "HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC" NOW MINE YOU THIS CAR IS ONLY 4YRS OLD WITH 25K MILES ON IT. ACCORDING TO ALL THE OTHER COMPLAI TS I'VE READ I'VE GOTTEN OFF EASY IN THE FACT I WAS IN MY OWN DRIVEWAY AND NOT DRIVING ANYWAYS WITH MY CHILDREN IN THE CAR, WHICH IS THE MAIN VEHICLE THEY WOULD BE IN. HAD TOWED TO LOCAL FORD DEALER AND TOLD ITS THE PINION IN THE STEERING COLUMN NOT COVERED UNDER MY 5YR, 60,000 MILES WARRANTY AND WILL COST $2,247 PKUS TAX TO FIX. ABSOLUTELY RIDICULOUS. 4 YEARS OLD BARELY DRIVEN AT 25K MILES TO HAVE THIS CRAZY EXPENSIVE FIX THAT I CANNOT AFFORD! WHERE IS THE RECALL ON THIS KNOWN PROBLEM? ARE WE WAITING FOR SOMEONE TO DIE? IS THAT WHAT IT TAKES? IF IT HAPPENED WHILE TAKING NY KIDS TO SCHOOL WHO KNOWS WHAT COULD HAVE HAPPENED. PLEASE DO THE RIGHT THING.
Mfg Campaign: 11308502
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOR A FEW MONTHS WHEN I WOULD ACCELERATE FROM A RED LIGHT OR SITTING STILL THE SMELL OF ROTTEN EGGS WOULD COME INTO MY VEHICLE. WITH ME HAVING KIDS I FIGURED IT WAS JUST THEM PASSING GAS, HOWEVER REPEATEDLY IT STARTED HAPPENING & IF THE A/C OR HEATER WAS ON IT WAS WORSE. I TOOK IT TO WORLD FORD IN PENSACOLA ON TUESDAY 02/04/2020, THEY DID NOT GET TO IT UNTIL 02/05/2020 AND THEY INFORMED ME THAT THEY HAD A DIAGNOSIS & THE WAY MY VEHICLE WAS DESIGNED THE AERODYNAMICS WERE ALLOWING THE EXHAUST FUMES TO ENTER THE CABIN. I AM ABSOLUTELY UPSET AT THIS BEING AS THOUGH NOT ONLY MYSELF, BUT MY KIDS, OTHER PASSENGERS, AND THEIR KIDS HAVE BEEN EXPOSED TO CARBON MONOXIDE IN A CLOSED IN AREA. FORD MAKES IT SOUND ACCEPTABLE BY SAYING IT'S COVERED UNDER WARRANTY HOWEVER A MANUFACTURER DEFAULT NEEDS TO BE RECALLED AND FIXED IMMEDIATELY, THIS PROBLEM COULD HAVE BEEN FATAL TO MYSELF, MY FAMILY, AND MY FRIENDS.
Corrective Action:
FOR A FEW MONTHS WHEN I WOULD ACCELERATE FROM A RED LIGHT OR SITTING STILL THE SMELL OF ROTTEN EGGS WOULD COME INTO MY VEHICLE. WITH ME HAVING KIDS I FIGURED IT WAS JUST THEM PASSING GAS, HOWEVER REPEATEDLY IT STARTED HAPPENING & IF THE A/C OR HEATER WAS ON IT WAS WORSE. I TOOK IT TO WORLD FORD IN PENSACOLA ON TUESDAY 02/04/2020, THEY DID NOT GET TO IT UNTIL 02/05/2020 AND THEY INFORMED ME THAT THEY HAD A DIAGNOSIS & THE WAY MY VEHICLE WAS DESIGNED THE AERODYNAMICS WERE ALLOWING THE EXHAUST FUMES TO ENTER THE CABIN. I AM ABSOLUTELY UPSET AT THIS BEING AS THOUGH NOT ONLY MYSELF, BUT MY KIDS, OTHER PASSENGERS, AND THEIR KIDS HAVE BEEN EXPOSED TO CARBON MONOXIDE IN A CLOSED IN AREA. FORD MAKES IT SOUND ACCEPTABLE BY SAYING IT'S COVERED UNDER WARRANTY HOWEVER A MANUFACTURER DEFAULT NEEDS TO BE RECALLED AND FIXED IMMEDIATELY, THIS PROBLEM COULD HAVE BEEN FATAL TO MYSELF, MY FAMILY, AND MY FRIENDS.
Additional Notes:
FOR A FEW MONTHS WHEN I WOULD ACCELERATE FROM A RED LIGHT OR SITTING STILL THE SMELL OF ROTTEN EGGS WOULD COME INTO MY VEHICLE. WITH ME HAVING KIDS I FIGURED IT WAS JUST THEM PASSING GAS, HOWEVER REPEATEDLY IT STARTED HAPPENING & IF THE A/C OR HEATER WAS ON IT WAS WORSE. I TOOK IT TO WORLD FORD IN PENSACOLA ON TUESDAY 02/04/2020, THEY DID NOT GET TO IT UNTIL 02/05/2020 AND THEY INFORMED ME THAT THEY HAD A DIAGNOSIS & THE WAY MY VEHICLE WAS DESIGNED THE AERODYNAMICS WERE ALLOWING THE EXHAUST FUMES TO ENTER THE CABIN. I AM ABSOLUTELY UPSET AT THIS BEING AS THOUGH NOT ONLY MYSELF, BUT MY KIDS, OTHER PASSENGERS, AND THEIR KIDS HAVE BEEN EXPOSED TO CARBON MONOXIDE IN A CLOSED IN AREA. FORD MAKES IT SOUND ACCEPTABLE BY SAYING IT'S COVERED UNDER WARRANTY HOWEVER A MANUFACTURER DEFAULT NEEDS TO BE RECALLED AND FIXED IMMEDIATELY, THIS PROBLEM COULD HAVE BEEN FATAL TO MYSELF, MY FAMILY, AND MY FRIENDS.
Mfg Campaign: 11307428
Recall Date: Feb 6, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PLASTIC MOLDINGS ON THE RIGHT AND LEFT OF THE WINDSHIELD FLY OFF AT HIGHWAY SPEEDS AND THE WEATHERSTRIPPING SPLITS AND BANGS AGAINST THE WINDSHIELD
Corrective Action:
PLASTIC MOLDINGS ON THE RIGHT AND LEFT OF THE WINDSHIELD FLY OFF AT HIGHWAY SPEEDS AND THE WEATHERSTRIPPING SPLITS AND BANGS AGAINST THE WINDSHIELD
Additional Notes:
PLASTIC MOLDINGS ON THE RIGHT AND LEFT OF THE WINDSHIELD FLY OFF AT HIGHWAY SPEEDS AND THE WEATHERSTRIPPING SPLITS AND BANGS AGAINST THE WINDSHIELD
Mfg Campaign: 11307349
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Corrective Action:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Additional Notes:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Mfg Campaign: 11307049
Recall Date: Feb 4, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Corrective Action:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Additional Notes:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Mfg Campaign: 11307049
Recall Date: Feb 4, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Corrective Action:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Additional Notes:
MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.
Mfg Campaign: 11307049
Recall Date: Feb 4, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTUP, THE ENGINE RUMBLED AND VIBRATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TAIL PIPE ALSO EMITTED AN EXCESSIVE AMOUNT OF SMOKE WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN HEAD GASKET LEAK, A ND ALSO THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTUP, THE ENGINE RUMBLED AND VIBRATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TAIL PIPE ALSO EMITTED AN EXCESSIVE AMOUNT OF SMOKE WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN HEAD GASKET LEAK, A ND ALSO THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTUP, THE ENGINE RUMBLED AND VIBRATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TAIL PIPE ALSO EMITTED AN EXCESSIVE AMOUNT OF SMOKE WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN HEAD GASKET LEAK, A ND ALSO THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Mfg Campaign: 11306779
Recall Date: Feb 3, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OBEYING SPEED LIMIT DRIVING DOWN THE HIGHWAY ON N127 TOWARDS JACKSON MICHIGAN, GOING PAST AN ON RAMP AND MY PASSENGERS WINDSHIELDS OUTER PILLAR COVER FLEW OFF OUT OF NO WHERE, NO REASON, VERY UNEXPECTED. ALMOST HIT A CAR THAT WAS COMING ONTO THE HIGHWAY ON A ON RAMP. I HAVE FOUND 5 OTHER REPORTS OF EXACTLY SAME THING. MY VEHICLE ONLY HAS 37K MILES ON IT, HAVE ONLY DROVE IT BARELY 3 MONTHS. THIS SHOULD NOT HAVE HAPPENED OR BE HAPPENING TO VEHICLES. OTHER COMPLAINTS I FOUND VEHICLES WERE AT 40K MILES OR 41K MILES. TIMING OF ALL 6 INCIDENTS IS NOT A COINCIDENCE. ALL 2016 FORD EXPLORERS ALL WITHIN LAST 6 MONTHS.
Corrective Action:
OBEYING SPEED LIMIT DRIVING DOWN THE HIGHWAY ON N127 TOWARDS JACKSON MICHIGAN, GOING PAST AN ON RAMP AND MY PASSENGERS WINDSHIELDS OUTER PILLAR COVER FLEW OFF OUT OF NO WHERE, NO REASON, VERY UNEXPECTED. ALMOST HIT A CAR THAT WAS COMING ONTO THE HIGHWAY ON A ON RAMP. I HAVE FOUND 5 OTHER REPORTS OF EXACTLY SAME THING. MY VEHICLE ONLY HAS 37K MILES ON IT, HAVE ONLY DROVE IT BARELY 3 MONTHS. THIS SHOULD NOT HAVE HAPPENED OR BE HAPPENING TO VEHICLES. OTHER COMPLAINTS I FOUND VEHICLES WERE AT 40K MILES OR 41K MILES. TIMING OF ALL 6 INCIDENTS IS NOT A COINCIDENCE. ALL 2016 FORD EXPLORERS ALL WITHIN LAST 6 MONTHS.
Additional Notes:
OBEYING SPEED LIMIT DRIVING DOWN THE HIGHWAY ON N127 TOWARDS JACKSON MICHIGAN, GOING PAST AN ON RAMP AND MY PASSENGERS WINDSHIELDS OUTER PILLAR COVER FLEW OFF OUT OF NO WHERE, NO REASON, VERY UNEXPECTED. ALMOST HIT A CAR THAT WAS COMING ONTO THE HIGHWAY ON A ON RAMP. I HAVE FOUND 5 OTHER REPORTS OF EXACTLY SAME THING. MY VEHICLE ONLY HAS 37K MILES ON IT, HAVE ONLY DROVE IT BARELY 3 MONTHS. THIS SHOULD NOT HAVE HAPPENED OR BE HAPPENING TO VEHICLES. OTHER COMPLAINTS I FOUND VEHICLES WERE AT 40K MILES OR 41K MILES. TIMING OF ALL 6 INCIDENTS IS NOT A COINCIDENCE. ALL 2016 FORD EXPLORERS ALL WITHIN LAST 6 MONTHS.
Mfg Campaign: 11306603
Recall Date: Feb 2, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS VEHICLE IN APRIL OF 2019, WITH ABOUT 31K MILES ON THE ODOMETER. IT WAS A RETURNED LEASE. IN JANUARY OF 2020, AT JUST OVER 41K MILES, THE STEERING GEAR FAILED AS I WAS PULLING INTO THE PARKING LOT AT WORK. I HAD NO PROBLEM TURNING THE WHEEL TO THE LEFT, BUT AS SOON AS I TURNED THE WHEEL EVEN SLIGHTLY RIGHT, THERE WAS AN AWFUL CLICKING NOISE, ALMOST LIKE SOMETHING WAS GRINDING IN THE WHEEL WELL. I LIMPED IT OVER TO THE FORD DEALERSHIP A MILE AWAY AND THEY TOLD ME THE STEERING GEAR HAD FAILED. I WAS OUTSIDE OF THE 3 YR/36000 MI WARRANTY, AND APPARENTLY THE 5 YR/60000 MI POWERTRAIN WARRANTY ONLY COVERS THE STEERING HOUSING, NOT THE GEAR ITSELF, SO I WAS ON THE HOOK FOR THE ENTIRE FIX - $2200 AT THIS POINT. THE SERVICE ADVISOR AT FORD SAID IT WASN'T DUE TO ANY NEGLECT OR "OUTSIDE INFLUENCE" - IT JUST FAILED AND THERE'S NOTHING I COULD HAVE DONE TO PREVENT IT. I FIND IT HARD TO BELIEVE THAT SOMETHING SO CATASTROPHIC AND EXPENSIVE SHOULD BE FAILING AT 4 YRS/41K MI. FORD CAN'T ACTUALLY EXPECT PEOPLE TO REPLACE A $2200 PART EVERY 4 YRS/41K MI, RIGHT?! LUCKILY I WAS DOING ABOUT 5 MPH WHEN THE GEAR FAILED - OTHER PEOPLE HAVE BEEN DRIVING AT HIGHWAY SPEEDS, AND THIS ISSUE IS SURELY GOING TO INJURE AND/OR KILL PEOPLE, IF IT HASN'T ALREADY. FORD NEEDS TO RECTIFY THIS ISSUE!!
Corrective Action:
I PURCHASED THIS VEHICLE IN APRIL OF 2019, WITH ABOUT 31K MILES ON THE ODOMETER. IT WAS A RETURNED LEASE. IN JANUARY OF 2020, AT JUST OVER 41K MILES, THE STEERING GEAR FAILED AS I WAS PULLING INTO THE PARKING LOT AT WORK. I HAD NO PROBLEM TURNING THE WHEEL TO THE LEFT, BUT AS SOON AS I TURNED THE WHEEL EVEN SLIGHTLY RIGHT, THERE WAS AN AWFUL CLICKING NOISE, ALMOST LIKE SOMETHING WAS GRINDING IN THE WHEEL WELL. I LIMPED IT OVER TO THE FORD DEALERSHIP A MILE AWAY AND THEY TOLD ME THE STEERING GEAR HAD FAILED. I WAS OUTSIDE OF THE 3 YR/36000 MI WARRANTY, AND APPARENTLY THE 5 YR/60000 MI POWERTRAIN WARRANTY ONLY COVERS THE STEERING HOUSING, NOT THE GEAR ITSELF, SO I WAS ON THE HOOK FOR THE ENTIRE FIX - $2200 AT THIS POINT. THE SERVICE ADVISOR AT FORD SAID IT WASN'T DUE TO ANY NEGLECT OR "OUTSIDE INFLUENCE" - IT JUST FAILED AND THERE'S NOTHING I COULD HAVE DONE TO PREVENT IT. I FIND IT HARD TO BELIEVE THAT SOMETHING SO CATASTROPHIC AND EXPENSIVE SHOULD BE FAILING AT 4 YRS/41K MI. FORD CAN'T ACTUALLY EXPECT PEOPLE TO REPLACE A $2200 PART EVERY 4 YRS/41K MI, RIGHT?! LUCKILY I WAS DOING ABOUT 5 MPH WHEN THE GEAR FAILED - OTHER PEOPLE HAVE BEEN DRIVING AT HIGHWAY SPEEDS, AND THIS ISSUE IS SURELY GOING TO INJURE AND/OR KILL PEOPLE, IF IT HASN'T ALREADY. FORD NEEDS TO RECTIFY THIS ISSUE!!
Additional Notes:
I PURCHASED THIS VEHICLE IN APRIL OF 2019, WITH ABOUT 31K MILES ON THE ODOMETER. IT WAS A RETURNED LEASE. IN JANUARY OF 2020, AT JUST OVER 41K MILES, THE STEERING GEAR FAILED AS I WAS PULLING INTO THE PARKING LOT AT WORK. I HAD NO PROBLEM TURNING THE WHEEL TO THE LEFT, BUT AS SOON AS I TURNED THE WHEEL EVEN SLIGHTLY RIGHT, THERE WAS AN AWFUL CLICKING NOISE, ALMOST LIKE SOMETHING WAS GRINDING IN THE WHEEL WELL. I LIMPED IT OVER TO THE FORD DEALERSHIP A MILE AWAY AND THEY TOLD ME THE STEERING GEAR HAD FAILED. I WAS OUTSIDE OF THE 3 YR/36000 MI WARRANTY, AND APPARENTLY THE 5 YR/60000 MI POWERTRAIN WARRANTY ONLY COVERS THE STEERING HOUSING, NOT THE GEAR ITSELF, SO I WAS ON THE HOOK FOR THE ENTIRE FIX - $2200 AT THIS POINT. THE SERVICE ADVISOR AT FORD SAID IT WASN'T DUE TO ANY NEGLECT OR "OUTSIDE INFLUENCE" - IT JUST FAILED AND THERE'S NOTHING I COULD HAVE DONE TO PREVENT IT. I FIND IT HARD TO BELIEVE THAT SOMETHING SO CATASTROPHIC AND EXPENSIVE SHOULD BE FAILING AT 4 YRS/41K MI. FORD CAN'T ACTUALLY EXPECT PEOPLE TO REPLACE A $2200 PART EVERY 4 YRS/41K MI, RIGHT?! LUCKILY I WAS DOING ABOUT 5 MPH WHEN THE GEAR FAILED - OTHER PEOPLE HAVE BEEN DRIVING AT HIGHWAY SPEEDS, AND THIS ISSUE IS SURELY GOING TO INJURE AND/OR KILL PEOPLE, IF IT HASN'T ALREADY. FORD NEEDS TO RECTIFY THIS ISSUE!!
Mfg Campaign: 11302789
Recall Date: Jan 29, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE SMELLS LIKE GAS IN THE INSIDE. IT'S LIKE CARBON MONOXIDE COMING INTO THE CABIN AND IT'S MAKING MY FAMILY LIGHTED HEADED. DEALER CAN'T LOOK AT VEHICLE FOR A WEEK OR LONGER. I'M AFRAID I'LL PASS OUT DRIVING HOME FROM WORK. I HAVE SEEN NUMEROUS COMPLAINTS AND THE DEALER IS OVERLOADED WITH THE SAME COMPLAINT SUDDENLY IN CLINTON TOWNSHIP, MI
Corrective Action:
MY VEHICLE SMELLS LIKE GAS IN THE INSIDE. IT'S LIKE CARBON MONOXIDE COMING INTO THE CABIN AND IT'S MAKING MY FAMILY LIGHTED HEADED. DEALER CAN'T LOOK AT VEHICLE FOR A WEEK OR LONGER. I'M AFRAID I'LL PASS OUT DRIVING HOME FROM WORK. I HAVE SEEN NUMEROUS COMPLAINTS AND THE DEALER IS OVERLOADED WITH THE SAME COMPLAINT SUDDENLY IN CLINTON TOWNSHIP, MI
Additional Notes:
MY VEHICLE SMELLS LIKE GAS IN THE INSIDE. IT'S LIKE CARBON MONOXIDE COMING INTO THE CABIN AND IT'S MAKING MY FAMILY LIGHTED HEADED. DEALER CAN'T LOOK AT VEHICLE FOR A WEEK OR LONGER. I'M AFRAID I'LL PASS OUT DRIVING HOME FROM WORK. I HAVE SEEN NUMEROUS COMPLAINTS AND THE DEALER IS OVERLOADED WITH THE SAME COMPLAINT SUDDENLY IN CLINTON TOWNSHIP, MI
Mfg Campaign: 11302826
Recall Date: Jan 29, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG INDICATOR LIGHT STAYS ON. CHECKED WITH OBD, NO CODES. TOOK TO DEALER AND THEY STATED THAT THEY WOULD NEED TO REMOVE ALL THE SEATS AND REWIRE. RESEARCHED AND FOUND TSB 16-0001WHICH SUPERSEDES TSB 15-0113. THERE ARE NUMEROUS REPORTS OF THIS ISSUE (HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP). EVEN THE SERVICE DEPARTMENT STATED THAT THEY ARE SEEING MANY CUSTOMERS WITH THE SAME ISSUE. THEY ARE QUOTING $1400 TO REPAIR. IN ADDITION THE TSB STATES IT IS ONLY 2.5 HOURS AND PART NUMBER, 14A005. I BELIEVE THE NHTSA SHOULD REQUIRE FORD TO COVER THE COSTS OF THIS ISSUE.
Corrective Action:
AIRBAG INDICATOR LIGHT STAYS ON. CHECKED WITH OBD, NO CODES. TOOK TO DEALER AND THEY STATED THAT THEY WOULD NEED TO REMOVE ALL THE SEATS AND REWIRE. RESEARCHED AND FOUND TSB 16-0001WHICH SUPERSEDES TSB 15-0113. THERE ARE NUMEROUS REPORTS OF THIS ISSUE (HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP). EVEN THE SERVICE DEPARTMENT STATED THAT THEY ARE SEEING MANY CUSTOMERS WITH THE SAME ISSUE. THEY ARE QUOTING $1400 TO REPAIR. IN ADDITION THE TSB STATES IT IS ONLY 2.5 HOURS AND PART NUMBER, 14A005. I BELIEVE THE NHTSA SHOULD REQUIRE FORD TO COVER THE COSTS OF THIS ISSUE.
Additional Notes:
AIRBAG INDICATOR LIGHT STAYS ON. CHECKED WITH OBD, NO CODES. TOOK TO DEALER AND THEY STATED THAT THEY WOULD NEED TO REMOVE ALL THE SEATS AND REWIRE. RESEARCHED AND FOUND TSB 16-0001WHICH SUPERSEDES TSB 15-0113. THERE ARE NUMEROUS REPORTS OF THIS ISSUE (HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP). EVEN THE SERVICE DEPARTMENT STATED THAT THEY ARE SEEING MANY CUSTOMERS WITH THE SAME ISSUE. THEY ARE QUOTING $1400 TO REPAIR. IN ADDITION THE TSB STATES IT IS ONLY 2.5 HOURS AND PART NUMBER, 14A005. I BELIEVE THE NHTSA SHOULD REQUIRE FORD TO COVER THE COSTS OF THIS ISSUE.
Mfg Campaign: 11302587
Recall Date: Jan 28, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES ENTERING THE CABIN OF VEHICLE NEAR MIDDLE AND REAR SEATS.WHILE DRIVING DOWN HIGHWAY AT 70MPH PASSENGERS TURNED ON AIR FOR THE BACK AND AN ODD SMELL WAS NOTICED. AIR WAS TURNED OFF AT THE BACK. ONCE AT LOCATION READY TO PARK SMELL BEGAN TO GET WORSE. VERY NOTICEABLE INSIDE AND OUTSIDE. ODOR CLUNG TO SKIN. POSSIBLY CO LEAK.
Corrective Action:
EXHAUST FUMES ENTERING THE CABIN OF VEHICLE NEAR MIDDLE AND REAR SEATS.WHILE DRIVING DOWN HIGHWAY AT 70MPH PASSENGERS TURNED ON AIR FOR THE BACK AND AN ODD SMELL WAS NOTICED. AIR WAS TURNED OFF AT THE BACK. ONCE AT LOCATION READY TO PARK SMELL BEGAN TO GET WORSE. VERY NOTICEABLE INSIDE AND OUTSIDE. ODOR CLUNG TO SKIN. POSSIBLY CO LEAK.
Additional Notes:
EXHAUST FUMES ENTERING THE CABIN OF VEHICLE NEAR MIDDLE AND REAR SEATS.WHILE DRIVING DOWN HIGHWAY AT 70MPH PASSENGERS TURNED ON AIR FOR THE BACK AND AN ODD SMELL WAS NOTICED. AIR WAS TURNED OFF AT THE BACK. ONCE AT LOCATION READY TO PARK SMELL BEGAN TO GET WORSE. VERY NOTICEABLE INSIDE AND OUTSIDE. ODOR CLUNG TO SKIN. POSSIBLY CO LEAK.
Mfg Campaign: 11301943
Recall Date: Jan 26, 2020
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