Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS 2016 FOR EXPLORER LIMITED IN AUGUST OF 2016 WITH 18,000 MILES ON IT. NOW AT JUST BELOW 60,000 MILES IN JANUARY OF 2020, I HAD THE EXPERIENCE OF MY STEERING GEAR GOING OUT WHICH IN TURN COST ME $2200.00. WHO WOULD OF THOUGHT THAT AFTER ONLY 3 YEARS, THE STEERING GEAR WOULD GO BAD IN A PRACTICALLY BRAND NEW VEHICLE? WHILE DRIVING THE VEHICLE, THE STEERING WHEEL WOULD LOCK UP AND I WOULD HAVE TO FORCEFULLY TURN IT TO VEER BACK IN MY LANE ON THE CITY STREETS AS WELL AS ON THE HIGHWAY. IN MICHIGAN, THAT WAS REALLY DANGEROUS ESPECIALLY IN THE SNOWY CONDITIONS. I DON'T UNDERSTAND HOW THERE IS NOT A RECALL ON THE OBVIOUS DEFECTIVE PARTS. THERE IS NO WAY A DRIVER CAN BRAKE THE ELECTRONIC STEERING GEAR.
Corrective Action:
I PURCHASED THIS 2016 FOR EXPLORER LIMITED IN AUGUST OF 2016 WITH 18,000 MILES ON IT. NOW AT JUST BELOW 60,000 MILES IN JANUARY OF 2020, I HAD THE EXPERIENCE OF MY STEERING GEAR GOING OUT WHICH IN TURN COST ME $2200.00. WHO WOULD OF THOUGHT THAT AFTER ONLY 3 YEARS, THE STEERING GEAR WOULD GO BAD IN A PRACTICALLY BRAND NEW VEHICLE? WHILE DRIVING THE VEHICLE, THE STEERING WHEEL WOULD LOCK UP AND I WOULD HAVE TO FORCEFULLY TURN IT TO VEER BACK IN MY LANE ON THE CITY STREETS AS WELL AS ON THE HIGHWAY. IN MICHIGAN, THAT WAS REALLY DANGEROUS ESPECIALLY IN THE SNOWY CONDITIONS. I DON'T UNDERSTAND HOW THERE IS NOT A RECALL ON THE OBVIOUS DEFECTIVE PARTS. THERE IS NO WAY A DRIVER CAN BRAKE THE ELECTRONIC STEERING GEAR.
Additional Notes:
I PURCHASED THIS 2016 FOR EXPLORER LIMITED IN AUGUST OF 2016 WITH 18,000 MILES ON IT. NOW AT JUST BELOW 60,000 MILES IN JANUARY OF 2020, I HAD THE EXPERIENCE OF MY STEERING GEAR GOING OUT WHICH IN TURN COST ME $2200.00. WHO WOULD OF THOUGHT THAT AFTER ONLY 3 YEARS, THE STEERING GEAR WOULD GO BAD IN A PRACTICALLY BRAND NEW VEHICLE? WHILE DRIVING THE VEHICLE, THE STEERING WHEEL WOULD LOCK UP AND I WOULD HAVE TO FORCEFULLY TURN IT TO VEER BACK IN MY LANE ON THE CITY STREETS AS WELL AS ON THE HIGHWAY. IN MICHIGAN, THAT WAS REALLY DANGEROUS ESPECIALLY IN THE SNOWY CONDITIONS. I DON'T UNDERSTAND HOW THERE IS NOT A RECALL ON THE OBVIOUS DEFECTIVE PARTS. THERE IS NO WAY A DRIVER CAN BRAKE THE ELECTRONIC STEERING GEAR.
Mfg Campaign: 11301758
Recall Date: Jan 25, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
OUR 2016 FORD EXPLORER SPORT LOST POWER GOING UP A SLIGHT HILL RIGHT BEFORE OUR HOUSE AND BARELY MADE IT HOME. WE IMMEDIATELY CALLED THE DEALERSHIP AND ARRANGED TO BRING IT THE FOLLOWING MORNING. THE DRIVETRAIN IS UNDER WARRANTY FOR 5 YEARS OR 60,000 MILES. OUR VEHICLE IS 4 YEARS OLD WITH SLIGHTLY OVER 60,000 MILES AND WE ALSO PURCHASED THE ADDITIONAL WARRANTY FOR 100,000 MILES. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT WE WILL BE RESPONSIBLE TO PAY FOR THE LABOR OF A TRANSMISSION TEAR DOWN WHICH TAKES 18 HRS AND $2,000 IN LABOR BEFORE WE CAN FIND OUT IF THE WARRANTY WILL COVER THE ISSUE. WE HAVE ALSO HAD ISSUES WITH THE HEATED/COOLED SEATS, THE AIR BAGS, THE PARKING ASSIST, AND STEERING. WE DID NOT SPEND ALL THIS MONEY FOR A NEWER VEHICLE(WAS 2 YRS OLD WHEN PURCHASED) JUST TO HAVE SEVERAL ISSUES THAT WILL END UP COSTING US A RIDICULOUS AMOUNT OF MONEY. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE OUR 3 KIDS AROUND IN. WE SPENT THE EXTRA MONEY TO HAVE SOMETHING RELIABLE AND SAFE THAT WE WOULDN'T HAVE TO SINK MONEY INTO REPAIRS AND ALSO PURCHASED THE ADDITIONAL WARRANTY TO NOT HAVE TO WORRY ABOUT AY REPAIRS. WITH THE AMOUNT OF MONEY WE HAVE SPENT ON THE VEHICLE, WE WERE NOT EXPECTING A BIG OUT OF POCKET COST, ESPECIALLY SINCE WE HAVE THE WARRANTY. WE ARE VERY DISAPPOINTED IN THE VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED AND WILL NEVER PURCHASE ANOTHER FORD IF THIS IS THE REPUTATION THEY ALLOW THEMSELVES TO HAVE.
Corrective Action:
OUR 2016 FORD EXPLORER SPORT LOST POWER GOING UP A SLIGHT HILL RIGHT BEFORE OUR HOUSE AND BARELY MADE IT HOME. WE IMMEDIATELY CALLED THE DEALERSHIP AND ARRANGED TO BRING IT THE FOLLOWING MORNING. THE DRIVETRAIN IS UNDER WARRANTY FOR 5 YEARS OR 60,000 MILES. OUR VEHICLE IS 4 YEARS OLD WITH SLIGHTLY OVER 60,000 MILES AND WE ALSO PURCHASED THE ADDITIONAL WARRANTY FOR 100,000 MILES. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT WE WILL BE RESPONSIBLE TO PAY FOR THE LABOR OF A TRANSMISSION TEAR DOWN WHICH TAKES 18 HRS AND $2,000 IN LABOR BEFORE WE CAN FIND OUT IF THE WARRANTY WILL COVER THE ISSUE. WE HAVE ALSO HAD ISSUES WITH THE HEATED/COOLED SEATS, THE AIR BAGS, THE PARKING ASSIST, AND STEERING. WE DID NOT SPEND ALL THIS MONEY FOR A NEWER VEHICLE(WAS 2 YRS OLD WHEN PURCHASED) JUST TO HAVE SEVERAL ISSUES THAT WILL END UP COSTING US A RIDICULOUS AMOUNT OF MONEY. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE OUR 3 KIDS AROUND IN. WE SPENT THE EXTRA MONEY TO HAVE SOMETHING RELIABLE AND SAFE THAT WE WOULDN'T HAVE TO SINK MONEY INTO REPAIRS AND ALSO PURCHASED THE ADDITIONAL WARRANTY TO NOT HAVE TO WORRY ABOUT AY REPAIRS. WITH THE AMOUNT OF MONEY WE HAVE SPENT ON THE VEHICLE, WE WERE NOT EXPECTING A BIG OUT OF POCKET COST, ESPECIALLY SINCE WE HAVE THE WARRANTY. WE ARE VERY DISAPPOINTED IN THE VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED AND WILL NEVER PURCHASE ANOTHER FORD IF THIS IS THE REPUTATION THEY ALLOW THEMSELVES TO HAVE.
Additional Notes:
OUR 2016 FORD EXPLORER SPORT LOST POWER GOING UP A SLIGHT HILL RIGHT BEFORE OUR HOUSE AND BARELY MADE IT HOME. WE IMMEDIATELY CALLED THE DEALERSHIP AND ARRANGED TO BRING IT THE FOLLOWING MORNING. THE DRIVETRAIN IS UNDER WARRANTY FOR 5 YEARS OR 60,000 MILES. OUR VEHICLE IS 4 YEARS OLD WITH SLIGHTLY OVER 60,000 MILES AND WE ALSO PURCHASED THE ADDITIONAL WARRANTY FOR 100,000 MILES. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT WE WILL BE RESPONSIBLE TO PAY FOR THE LABOR OF A TRANSMISSION TEAR DOWN WHICH TAKES 18 HRS AND $2,000 IN LABOR BEFORE WE CAN FIND OUT IF THE WARRANTY WILL COVER THE ISSUE. WE HAVE ALSO HAD ISSUES WITH THE HEATED/COOLED SEATS, THE AIR BAGS, THE PARKING ASSIST, AND STEERING. WE DID NOT SPEND ALL THIS MONEY FOR A NEWER VEHICLE(WAS 2 YRS OLD WHEN PURCHASED) JUST TO HAVE SEVERAL ISSUES THAT WILL END UP COSTING US A RIDICULOUS AMOUNT OF MONEY. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE OUR 3 KIDS AROUND IN. WE SPENT THE EXTRA MONEY TO HAVE SOMETHING RELIABLE AND SAFE THAT WE WOULDN'T HAVE TO SINK MONEY INTO REPAIRS AND ALSO PURCHASED THE ADDITIONAL WARRANTY TO NOT HAVE TO WORRY ABOUT AY REPAIRS. WITH THE AMOUNT OF MONEY WE HAVE SPENT ON THE VEHICLE, WE WERE NOT EXPECTING A BIG OUT OF POCKET COST, ESPECIALLY SINCE WE HAVE THE WARRANTY. WE ARE VERY DISAPPOINTED IN THE VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED AND WILL NEVER PURCHASE ANOTHER FORD IF THIS IS THE REPUTATION THEY ALLOW THEMSELVES TO HAVE.
Mfg Campaign: 11301608
Recall Date: Jan 24, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING 70 MPH ON I81 IN VA THE POWER STEERING ON OUR 2016 FORD EXPLORER WITH LESS THAN 70,000 MILES DIED. THE ONLY WARNING WAS A MESSAGE ON THE DASH SAYING "LANE KEEPING SYST MALFUNCTION" AND "STEERING ASSIST FAULT." AFTER WRESTLING THE CAR TO A SAFE SITE I SHUT IF OFF. UPON RESTARTING THE CAR THE STEERING RETURNED TO NORMAL. WHILE DRIVING TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT IF FAILED AGAIN. THE DEALERSHIP PERFORMED PINPOINT TEST B FOR U3000 CODE STORED IN THE PSCM. THEIR RECOMMENDATION WAS REPLACEMENT OF THE ELECTRIC POWER STEERING GEAR ASY (P/N FB5Z3504W) AT A COST OF $2,300. I INQUIRED IF THERE WERE ANY RECALLS OR SAFETY BULLETINS ISSUED REGARDING PREMATURE FAILURE OF THE POWER STEERING IN WHICH THEY INDICATED THERE WASN'T. THIS IS A SAFETY ISSUE, THE CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS AND ALMOST IMPOSSIBLE TO CONTROL AT SLOW SPEEDS ESPECIALLY IF YOUR MAKING A TURN. WITHOUT STRONG UPPER BODY STRENGTH, YOU CAN EASILY HAVE AN ACCIDENT. BASED ON MY EXPERIENCE WITH THIS ISSUE, I STRONGLY RECOMMEND A SAFETY BULLETIN AND A RECALL BE ISSUED.
Corrective Action:
WHILE DRIVING 70 MPH ON I81 IN VA THE POWER STEERING ON OUR 2016 FORD EXPLORER WITH LESS THAN 70,000 MILES DIED. THE ONLY WARNING WAS A MESSAGE ON THE DASH SAYING "LANE KEEPING SYST MALFUNCTION" AND "STEERING ASSIST FAULT." AFTER WRESTLING THE CAR TO A SAFE SITE I SHUT IF OFF. UPON RESTARTING THE CAR THE STEERING RETURNED TO NORMAL. WHILE DRIVING TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT IF FAILED AGAIN. THE DEALERSHIP PERFORMED PINPOINT TEST B FOR U3000 CODE STORED IN THE PSCM. THEIR RECOMMENDATION WAS REPLACEMENT OF THE ELECTRIC POWER STEERING GEAR ASY (P/N FB5Z3504W) AT A COST OF $2,300. I INQUIRED IF THERE WERE ANY RECALLS OR SAFETY BULLETINS ISSUED REGARDING PREMATURE FAILURE OF THE POWER STEERING IN WHICH THEY INDICATED THERE WASN'T. THIS IS A SAFETY ISSUE, THE CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS AND ALMOST IMPOSSIBLE TO CONTROL AT SLOW SPEEDS ESPECIALLY IF YOUR MAKING A TURN. WITHOUT STRONG UPPER BODY STRENGTH, YOU CAN EASILY HAVE AN ACCIDENT. BASED ON MY EXPERIENCE WITH THIS ISSUE, I STRONGLY RECOMMEND A SAFETY BULLETIN AND A RECALL BE ISSUED.
Additional Notes:
WHILE DRIVING 70 MPH ON I81 IN VA THE POWER STEERING ON OUR 2016 FORD EXPLORER WITH LESS THAN 70,000 MILES DIED. THE ONLY WARNING WAS A MESSAGE ON THE DASH SAYING "LANE KEEPING SYST MALFUNCTION" AND "STEERING ASSIST FAULT." AFTER WRESTLING THE CAR TO A SAFE SITE I SHUT IF OFF. UPON RESTARTING THE CAR THE STEERING RETURNED TO NORMAL. WHILE DRIVING TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT IF FAILED AGAIN. THE DEALERSHIP PERFORMED PINPOINT TEST B FOR U3000 CODE STORED IN THE PSCM. THEIR RECOMMENDATION WAS REPLACEMENT OF THE ELECTRIC POWER STEERING GEAR ASY (P/N FB5Z3504W) AT A COST OF $2,300. I INQUIRED IF THERE WERE ANY RECALLS OR SAFETY BULLETINS ISSUED REGARDING PREMATURE FAILURE OF THE POWER STEERING IN WHICH THEY INDICATED THERE WASN'T. THIS IS A SAFETY ISSUE, THE CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS AND ALMOST IMPOSSIBLE TO CONTROL AT SLOW SPEEDS ESPECIALLY IF YOUR MAKING A TURN. WITHOUT STRONG UPPER BODY STRENGTH, YOU CAN EASILY HAVE AN ACCIDENT. BASED ON MY EXPERIENCE WITH THIS ISSUE, I STRONGLY RECOMMEND A SAFETY BULLETIN AND A RECALL BE ISSUED.
Mfg Campaign: 11301610
Recall Date: Jan 24, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I NEVER RECEIVED A RECALL IN THE MAIL. VEHICLE WAS PURCHASED IN JUNE 2019 BUT THE RECALL ENDED IN AUGUST 2019 AND I WOULD LIKE TO HAVE THIS REPAIRED
Corrective Action:
I NEVER RECEIVED A RECALL IN THE MAIL. VEHICLE WAS PURCHASED IN JUNE 2019 BUT THE RECALL ENDED IN AUGUST 2019 AND I WOULD LIKE TO HAVE THIS REPAIRED
Additional Notes:
I NEVER RECEIVED A RECALL IN THE MAIL. VEHICLE WAS PURCHASED IN JUNE 2019 BUT THE RECALL ENDED IN AUGUST 2019 AND I WOULD LIKE TO HAVE THIS REPAIRED
Mfg Campaign: 11301071
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE AIR BAG LIGHT IS ON. DEALERSHIP FOUND CODE B141B AND B141C TO SECOND ROW SEAT BELTS AND RECOMMENDED REPLACING PIGTAILS. $431.46 QUOTE FOR PARTS SEEMS EXCESSIVE FOR SOMETHING THAT IS IN A 2016 CAR. THE AIRBAGS WILL NOT DEPLOY UNLESS FIXED. SEEMS UNSAFE UNLESS YOU HAVE ABOUT $600 FOR REPAIRS.
Corrective Action:
THE AIR BAG LIGHT IS ON. DEALERSHIP FOUND CODE B141B AND B141C TO SECOND ROW SEAT BELTS AND RECOMMENDED REPLACING PIGTAILS. $431.46 QUOTE FOR PARTS SEEMS EXCESSIVE FOR SOMETHING THAT IS IN A 2016 CAR. THE AIRBAGS WILL NOT DEPLOY UNLESS FIXED. SEEMS UNSAFE UNLESS YOU HAVE ABOUT $600 FOR REPAIRS.
Additional Notes:
THE AIR BAG LIGHT IS ON. DEALERSHIP FOUND CODE B141B AND B141C TO SECOND ROW SEAT BELTS AND RECOMMENDED REPLACING PIGTAILS. $431.46 QUOTE FOR PARTS SEEMS EXCESSIVE FOR SOMETHING THAT IS IN A 2016 CAR. THE AIRBAGS WILL NOT DEPLOY UNLESS FIXED. SEEMS UNSAFE UNLESS YOU HAVE ABOUT $600 FOR REPAIRS.
Mfg Campaign: 11301131
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS MERGING TO ENTER THE HIGHWAY WHEN ALL THE SUDDEN I COULDN'T CONTROL THE ACCELERATION AND ALMOST GOT HIT BY ANOTHER CAR. THE CAR WILL NOT RESPOND TO THE GAS PEDAL LIKE IF IT WAS IN THE NEUTRAL POSITION. THIS KEEPS HAPPENING RANDOMLY ESPECIALLY WHEN DRIVING A LOWER SPEEDS AND ONCE YOU TRY TO ACCELERATE THE CAR WOULDN'T RESPOND FOR A BIT AND THEN DOES IT ABRUPTLY. I ALMOST GOT INTO A SECOND ACCIDENT AND IT WAS WHEN I TOOK IT TO THE DEALERSHIP BECAUSE I REFUSE TO DRIVE IT. THEY HAVE MY CAR SINCE ALMOST TWO MONTHS NOW WITHOUT SOLVING THE PROBLEM COMPLETELY BECAUSE IT DOES NOT SHOW UP IN THE COMPUTER DIAGNOSTIC AND THEY DON'T EVEN HAVE A RECALL FOR IT. THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD OFF BEEN PART OF A RECALL LONG TIME AGO.
Corrective Action:
I WAS MERGING TO ENTER THE HIGHWAY WHEN ALL THE SUDDEN I COULDN'T CONTROL THE ACCELERATION AND ALMOST GOT HIT BY ANOTHER CAR. THE CAR WILL NOT RESPOND TO THE GAS PEDAL LIKE IF IT WAS IN THE NEUTRAL POSITION. THIS KEEPS HAPPENING RANDOMLY ESPECIALLY WHEN DRIVING A LOWER SPEEDS AND ONCE YOU TRY TO ACCELERATE THE CAR WOULDN'T RESPOND FOR A BIT AND THEN DOES IT ABRUPTLY. I ALMOST GOT INTO A SECOND ACCIDENT AND IT WAS WHEN I TOOK IT TO THE DEALERSHIP BECAUSE I REFUSE TO DRIVE IT. THEY HAVE MY CAR SINCE ALMOST TWO MONTHS NOW WITHOUT SOLVING THE PROBLEM COMPLETELY BECAUSE IT DOES NOT SHOW UP IN THE COMPUTER DIAGNOSTIC AND THEY DON'T EVEN HAVE A RECALL FOR IT. THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD OFF BEEN PART OF A RECALL LONG TIME AGO.
Additional Notes:
I WAS MERGING TO ENTER THE HIGHWAY WHEN ALL THE SUDDEN I COULDN'T CONTROL THE ACCELERATION AND ALMOST GOT HIT BY ANOTHER CAR. THE CAR WILL NOT RESPOND TO THE GAS PEDAL LIKE IF IT WAS IN THE NEUTRAL POSITION. THIS KEEPS HAPPENING RANDOMLY ESPECIALLY WHEN DRIVING A LOWER SPEEDS AND ONCE YOU TRY TO ACCELERATE THE CAR WOULDN'T RESPOND FOR A BIT AND THEN DOES IT ABRUPTLY. I ALMOST GOT INTO A SECOND ACCIDENT AND IT WAS WHEN I TOOK IT TO THE DEALERSHIP BECAUSE I REFUSE TO DRIVE IT. THEY HAVE MY CAR SINCE ALMOST TWO MONTHS NOW WITHOUT SOLVING THE PROBLEM COMPLETELY BECAUSE IT DOES NOT SHOW UP IN THE COMPUTER DIAGNOSTIC AND THEY DON'T EVEN HAVE A RECALL FOR IT. THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD OFF BEEN PART OF A RECALL LONG TIME AGO.
Mfg Campaign: 11301250
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE ONLY HAS A LITTLE OVER 91,000 MILES ON IT. HOWEVER, FOR THE LAST 45,000 MILES, I HAVE NOTICED A JERKING IN THE TRANSMISSION ONCE I REACH ABOVE 40MPH. MY MOTHER HAS A 2017 FORD EXPLORER AND HAD THE SAME ISSUES. SHE HAD THE EXTENDED WARRANTY SO SHE WAS ABLE TO HAVE HERS FIXED BUT HAD TO PAY A DEDUCTIBLE. THIS SHOULD NOT BE A WARRANTY FIX... THIS SHOULD BE A MANUFACTURER FIX AND RECALL. MY MOM WAS TOLD BY THE FORD DEALERSHIP THAT FIXED HER CAR THAT THERE WAS A KNOWN ISSUE WITH THIS PROBLEM WITH DEALING WITH THE TRANSMISSION. SHE WAS ALSO TOLD THAT IF THE ISSUE IS NOT FIXED ON YOUR VEHICLE, IT COULD CAUSE THE TRANSMISSION TO GO OUT AT ANY TIME . THIS IS A SERIOUS SAFETY CONCERN,. I HAVE 4 CHILDREN IN MY VEHICLE AT ALL TIMES, TWO OF THEM BEING UNDER THE AGE OF 3. I DO NOT FEEL SAFE IN MY VEHICLE AND DO NOT FEEL THAT FORD IS DOING THEIR JOB TO ENSURE THAT RECALLS ARE BEING DONE PROPERLY. I SAW 7 RECALLS FOR FORD EXPLORES FOR YEAR 2016 BUT WHEN I SEARCHED MY VIN... NOTHING CAME UP... WHY IS THAT?
Corrective Action:
MY VEHICLE ONLY HAS A LITTLE OVER 91,000 MILES ON IT. HOWEVER, FOR THE LAST 45,000 MILES, I HAVE NOTICED A JERKING IN THE TRANSMISSION ONCE I REACH ABOVE 40MPH. MY MOTHER HAS A 2017 FORD EXPLORER AND HAD THE SAME ISSUES. SHE HAD THE EXTENDED WARRANTY SO SHE WAS ABLE TO HAVE HERS FIXED BUT HAD TO PAY A DEDUCTIBLE. THIS SHOULD NOT BE A WARRANTY FIX... THIS SHOULD BE A MANUFACTURER FIX AND RECALL. MY MOM WAS TOLD BY THE FORD DEALERSHIP THAT FIXED HER CAR THAT THERE WAS A KNOWN ISSUE WITH THIS PROBLEM WITH DEALING WITH THE TRANSMISSION. SHE WAS ALSO TOLD THAT IF THE ISSUE IS NOT FIXED ON YOUR VEHICLE, IT COULD CAUSE THE TRANSMISSION TO GO OUT AT ANY TIME . THIS IS A SERIOUS SAFETY CONCERN,. I HAVE 4 CHILDREN IN MY VEHICLE AT ALL TIMES, TWO OF THEM BEING UNDER THE AGE OF 3. I DO NOT FEEL SAFE IN MY VEHICLE AND DO NOT FEEL THAT FORD IS DOING THEIR JOB TO ENSURE THAT RECALLS ARE BEING DONE PROPERLY. I SAW 7 RECALLS FOR FORD EXPLORES FOR YEAR 2016 BUT WHEN I SEARCHED MY VIN... NOTHING CAME UP... WHY IS THAT?
Additional Notes:
MY VEHICLE ONLY HAS A LITTLE OVER 91,000 MILES ON IT. HOWEVER, FOR THE LAST 45,000 MILES, I HAVE NOTICED A JERKING IN THE TRANSMISSION ONCE I REACH ABOVE 40MPH. MY MOTHER HAS A 2017 FORD EXPLORER AND HAD THE SAME ISSUES. SHE HAD THE EXTENDED WARRANTY SO SHE WAS ABLE TO HAVE HERS FIXED BUT HAD TO PAY A DEDUCTIBLE. THIS SHOULD NOT BE A WARRANTY FIX... THIS SHOULD BE A MANUFACTURER FIX AND RECALL. MY MOM WAS TOLD BY THE FORD DEALERSHIP THAT FIXED HER CAR THAT THERE WAS A KNOWN ISSUE WITH THIS PROBLEM WITH DEALING WITH THE TRANSMISSION. SHE WAS ALSO TOLD THAT IF THE ISSUE IS NOT FIXED ON YOUR VEHICLE, IT COULD CAUSE THE TRANSMISSION TO GO OUT AT ANY TIME . THIS IS A SERIOUS SAFETY CONCERN,. I HAVE 4 CHILDREN IN MY VEHICLE AT ALL TIMES, TWO OF THEM BEING UNDER THE AGE OF 3. I DO NOT FEEL SAFE IN MY VEHICLE AND DO NOT FEEL THAT FORD IS DOING THEIR JOB TO ENSURE THAT RECALLS ARE BEING DONE PROPERLY. I SAW 7 RECALLS FOR FORD EXPLORES FOR YEAR 2016 BUT WHEN I SEARCHED MY VIN... NOTHING CAME UP... WHY IS THAT?
Mfg Campaign: 11300654
Recall Date: Jan 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT 20-25 MPH, THE VEHICLE WAS JERKED SPORADICALLY. THE CHECK ENGINE AND IGNITION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169 (617) 770-0070) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT 20-25 MPH, THE VEHICLE WAS JERKED SPORADICALLY. THE CHECK ENGINE AND IGNITION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169 (617) 770-0070) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT 20-25 MPH, THE VEHICLE WAS JERKED SPORADICALLY. THE CHECK ENGINE AND IGNITION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169 (617) 770-0070) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Mfg Campaign: 11300715
Recall Date: Jan 21, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 70 MPH, THE RUBBER SEAL AROUND THE DRIVER'S SIDE WINDOW DETACHED. THE VEHICLE WAS TAKEN TO (COCONUT POINT FORD LOCATED AT 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THE DETACHMENT WAS NOT A SAFETY DEFECT AND THE COST OF THE REPAIR WOULD BE ASSESSED TO THE VEHICLE OWNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 70 MPH, THE RUBBER SEAL AROUND THE DRIVER'S SIDE WINDOW DETACHED. THE VEHICLE WAS TAKEN TO (COCONUT POINT FORD LOCATED AT 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THE DETACHMENT WAS NOT A SAFETY DEFECT AND THE COST OF THE REPAIR WOULD BE ASSESSED TO THE VEHICLE OWNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 70 MPH, THE RUBBER SEAL AROUND THE DRIVER'S SIDE WINDOW DETACHED. THE VEHICLE WAS TAKEN TO (COCONUT POINT FORD LOCATED AT 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THE DETACHMENT WAS NOT A SAFETY DEFECT AND THE COST OF THE REPAIR WOULD BE ASSESSED TO THE VEHICLE OWNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.
Mfg Campaign: 11300102
Recall Date: Jan 17, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
LOSS OF EASE OF STEERING DRIVING IN FRIGID WIND CHILL NIGHT TIME NORTH DAKOTA WEATHER. MY WIFE WAS STRONG ENOUGH TO STRONG ARM STEER AND DRIVE THE VEHICLE THE 40 PLUS MILES HOME. A DEFINITE SAFETY ISSUE- AN INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS AND COMPLETE STEERING FAILURE ON THE ELECTRONIC STEERING APPARATUS INSTALLED ON THIS MAKE AND MODEL. THE REPAIR COSTS COULD AMOUNT TO $3000. THE FACT THAT THESE PROBLEMS AND STEERING APPARATUS FAILURE IS OCCURRING ON LOWER MILEAGE VEHICLES IS VERY CONCERNING. OUR VEHICLE HAS 56,700 ODOMETER MILES. THIS ISSUE IS DEFINITELY A SAFETY ISSUE AND FORD MOTOR COMPANY MUST BE HELD ACCOUNTABLE. THE NEAREST FORD DEALERSHIP IS 75 MILES AWAY FROM OUR RURAL FARM LOCATION- I EXPECT I WILL HAVE TO TRANSPORT OUR VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Corrective Action:
LOSS OF EASE OF STEERING DRIVING IN FRIGID WIND CHILL NIGHT TIME NORTH DAKOTA WEATHER. MY WIFE WAS STRONG ENOUGH TO STRONG ARM STEER AND DRIVE THE VEHICLE THE 40 PLUS MILES HOME. A DEFINITE SAFETY ISSUE- AN INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS AND COMPLETE STEERING FAILURE ON THE ELECTRONIC STEERING APPARATUS INSTALLED ON THIS MAKE AND MODEL. THE REPAIR COSTS COULD AMOUNT TO $3000. THE FACT THAT THESE PROBLEMS AND STEERING APPARATUS FAILURE IS OCCURRING ON LOWER MILEAGE VEHICLES IS VERY CONCERNING. OUR VEHICLE HAS 56,700 ODOMETER MILES. THIS ISSUE IS DEFINITELY A SAFETY ISSUE AND FORD MOTOR COMPANY MUST BE HELD ACCOUNTABLE. THE NEAREST FORD DEALERSHIP IS 75 MILES AWAY FROM OUR RURAL FARM LOCATION- I EXPECT I WILL HAVE TO TRANSPORT OUR VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Additional Notes:
LOSS OF EASE OF STEERING DRIVING IN FRIGID WIND CHILL NIGHT TIME NORTH DAKOTA WEATHER. MY WIFE WAS STRONG ENOUGH TO STRONG ARM STEER AND DRIVE THE VEHICLE THE 40 PLUS MILES HOME. A DEFINITE SAFETY ISSUE- AN INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS AND COMPLETE STEERING FAILURE ON THE ELECTRONIC STEERING APPARATUS INSTALLED ON THIS MAKE AND MODEL. THE REPAIR COSTS COULD AMOUNT TO $3000. THE FACT THAT THESE PROBLEMS AND STEERING APPARATUS FAILURE IS OCCURRING ON LOWER MILEAGE VEHICLES IS VERY CONCERNING. OUR VEHICLE HAS 56,700 ODOMETER MILES. THIS ISSUE IS DEFINITELY A SAFETY ISSUE AND FORD MOTOR COMPANY MUST BE HELD ACCOUNTABLE. THE NEAREST FORD DEALERSHIP IS 75 MILES AWAY FROM OUR RURAL FARM LOCATION- I EXPECT I WILL HAVE TO TRANSPORT OUR VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Mfg Campaign: 11300121
Recall Date: Jan 17, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STRONG SMELL OF NATURAL GAS OR EXHAUST ENTERING THE CABIN. SEEMS TO BE COMING IN THROUGH THE AIR VENTS. AS THAT'S WHERE THE SMELL IS THE MOST INTENSE. IT ALSO GETS WORSE WHEN THE CAR IS STATIONARY. BUT IT IS NOTICEABLE THROUGHOUT THE WHOLE DRIVE. AT THIS POINT EVEN AFTER ONLY TWO DAYS IT'S ALMOST UNBEARABLE TO DRIVE AND THE WHOLE CABIN IS STAINED WITH THE SMELL.
Corrective Action:
STRONG SMELL OF NATURAL GAS OR EXHAUST ENTERING THE CABIN. SEEMS TO BE COMING IN THROUGH THE AIR VENTS. AS THAT'S WHERE THE SMELL IS THE MOST INTENSE. IT ALSO GETS WORSE WHEN THE CAR IS STATIONARY. BUT IT IS NOTICEABLE THROUGHOUT THE WHOLE DRIVE. AT THIS POINT EVEN AFTER ONLY TWO DAYS IT'S ALMOST UNBEARABLE TO DRIVE AND THE WHOLE CABIN IS STAINED WITH THE SMELL.
Additional Notes:
STRONG SMELL OF NATURAL GAS OR EXHAUST ENTERING THE CABIN. SEEMS TO BE COMING IN THROUGH THE AIR VENTS. AS THAT'S WHERE THE SMELL IS THE MOST INTENSE. IT ALSO GETS WORSE WHEN THE CAR IS STATIONARY. BUT IT IS NOTICEABLE THROUGHOUT THE WHOLE DRIVE. AT THIS POINT EVEN AFTER ONLY TWO DAYS IT'S ALMOST UNBEARABLE TO DRIVE AND THE WHOLE CABIN IS STAINED WITH THE SMELL.
Mfg Campaign: 11299477
Recall Date: Jan 15, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2016 FORD EXPLORER THAT WAS PURCHASED BRAND NEW 3.5 YEARS AGO. IT HAS 55K MILES ON IT, WHICH ISN'T WHAT I CONSIDER MANY MILES, AND IS DRIVEN BY MY WIFE 90% OF THE TIME TO AND FROM WORK AND WE USE IT FOR LONGER DRIVERS WITH OUR 4 YEAR OLD DAUGHTER. I JUST RECEIVED WORD, AFTER I TOOK THE VEHICLE IN FOR A GRINDING NOISE IN THE STEERING COLUMN, THAT THE STEERING RACK AND GEAR HAS FAILED. I HAVE SEEN OTHERS TALK ABOUT THIS PROBLEM AND IT IS A VERY BIG SAFETY CONCERN IN MY OPINION. IF THIS THING FAILED ON THE HIGHWAY AT A FASTER SPEED AND MY WIFE AND CHILD WERE IN THE CAR AND SHE HAD LIMITED STEERING CONTROL IT COULD HAVE BEEN DISASTROUS AND TRAGIC. I SEE ON CARCOMPLAINTS.COM I AM THE 165TH CASE OF THIS HAPPENING. I WANTED TO MAKE YOU AWARE OF THIS AND HOPEFULLY YOU CAN MAKE THE 3RD RECALL ON THIS VEHICLE HAPPEN IN THE NEAR FUTURE (HAD 2 ALREADY) PLEASE REACH OUT TO ME WITH ANY QUESTIONS.
Corrective Action:
I HAVE A 2016 FORD EXPLORER THAT WAS PURCHASED BRAND NEW 3.5 YEARS AGO. IT HAS 55K MILES ON IT, WHICH ISN'T WHAT I CONSIDER MANY MILES, AND IS DRIVEN BY MY WIFE 90% OF THE TIME TO AND FROM WORK AND WE USE IT FOR LONGER DRIVERS WITH OUR 4 YEAR OLD DAUGHTER. I JUST RECEIVED WORD, AFTER I TOOK THE VEHICLE IN FOR A GRINDING NOISE IN THE STEERING COLUMN, THAT THE STEERING RACK AND GEAR HAS FAILED. I HAVE SEEN OTHERS TALK ABOUT THIS PROBLEM AND IT IS A VERY BIG SAFETY CONCERN IN MY OPINION. IF THIS THING FAILED ON THE HIGHWAY AT A FASTER SPEED AND MY WIFE AND CHILD WERE IN THE CAR AND SHE HAD LIMITED STEERING CONTROL IT COULD HAVE BEEN DISASTROUS AND TRAGIC. I SEE ON CARCOMPLAINTS.COM I AM THE 165TH CASE OF THIS HAPPENING. I WANTED TO MAKE YOU AWARE OF THIS AND HOPEFULLY YOU CAN MAKE THE 3RD RECALL ON THIS VEHICLE HAPPEN IN THE NEAR FUTURE (HAD 2 ALREADY) PLEASE REACH OUT TO ME WITH ANY QUESTIONS.
Additional Notes:
I HAVE A 2016 FORD EXPLORER THAT WAS PURCHASED BRAND NEW 3.5 YEARS AGO. IT HAS 55K MILES ON IT, WHICH ISN'T WHAT I CONSIDER MANY MILES, AND IS DRIVEN BY MY WIFE 90% OF THE TIME TO AND FROM WORK AND WE USE IT FOR LONGER DRIVERS WITH OUR 4 YEAR OLD DAUGHTER. I JUST RECEIVED WORD, AFTER I TOOK THE VEHICLE IN FOR A GRINDING NOISE IN THE STEERING COLUMN, THAT THE STEERING RACK AND GEAR HAS FAILED. I HAVE SEEN OTHERS TALK ABOUT THIS PROBLEM AND IT IS A VERY BIG SAFETY CONCERN IN MY OPINION. IF THIS THING FAILED ON THE HIGHWAY AT A FASTER SPEED AND MY WIFE AND CHILD WERE IN THE CAR AND SHE HAD LIMITED STEERING CONTROL IT COULD HAVE BEEN DISASTROUS AND TRAGIC. I SEE ON CARCOMPLAINTS.COM I AM THE 165TH CASE OF THIS HAPPENING. I WANTED TO MAKE YOU AWARE OF THIS AND HOPEFULLY YOU CAN MAKE THE 3RD RECALL ON THIS VEHICLE HAPPEN IN THE NEAR FUTURE (HAD 2 ALREADY) PLEASE REACH OUT TO ME WITH ANY QUESTIONS.
Mfg Campaign: 11299244
Recall Date: Jan 14, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Corrective Action:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Additional Notes:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Mfg Campaign: 11298824
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Corrective Action:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Additional Notes:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Mfg Campaign: 11298824
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Corrective Action:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Additional Notes:
AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.
Mfg Campaign: 11298824
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PROPANE SMELL INTO CABIN OF VEHICLE WHEN VEHICLE IS RUNNING AND HEAT OR AC IS ON. NO MATTER IF IT'S STATIONARY OR IN MOTION, CITY, STREET OR HIGHWAY.
Corrective Action:
PROPANE SMELL INTO CABIN OF VEHICLE WHEN VEHICLE IS RUNNING AND HEAT OR AC IS ON. NO MATTER IF IT'S STATIONARY OR IN MOTION, CITY, STREET OR HIGHWAY.
Additional Notes:
PROPANE SMELL INTO CABIN OF VEHICLE WHEN VEHICLE IS RUNNING AND HEAT OR AC IS ON. NO MATTER IF IT'S STATIONARY OR IN MOTION, CITY, STREET OR HIGHWAY.
Mfg Campaign: 11298307
Recall Date: Jan 10, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR WINDSHIELD SPONTANEOUSLY SHATTERED WHILE DRIVING ON 495 SOUTH IN MA. FORTUNATELY NO ONE WAS INJURED AND THE GLASS REMAINED INTACT TO PULL OFF TO SAFETY. WITH THE IMPACT OF THE CAR DOOR OPENING AND CLOSING, PIECES OF GLASS BEGAN TO BREAK AWAY.
Corrective Action:
THE REAR WINDSHIELD SPONTANEOUSLY SHATTERED WHILE DRIVING ON 495 SOUTH IN MA. FORTUNATELY NO ONE WAS INJURED AND THE GLASS REMAINED INTACT TO PULL OFF TO SAFETY. WITH THE IMPACT OF THE CAR DOOR OPENING AND CLOSING, PIECES OF GLASS BEGAN TO BREAK AWAY.
Additional Notes:
THE REAR WINDSHIELD SPONTANEOUSLY SHATTERED WHILE DRIVING ON 495 SOUTH IN MA. FORTUNATELY NO ONE WAS INJURED AND THE GLASS REMAINED INTACT TO PULL OFF TO SAFETY. WITH THE IMPACT OF THE CAR DOOR OPENING AND CLOSING, PIECES OF GLASS BEGAN TO BREAK AWAY.
Mfg Campaign: 11292265
Recall Date: Dec 31, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Corrective Action:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Additional Notes:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Mfg Campaign: 11291440
Recall Date: Dec 27, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Corrective Action:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Additional Notes:
THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.
Mfg Campaign: 11291440
Recall Date: Dec 27, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING THE STEERING WHEEL TO THE RIGHT THERE IS A DISTINCT CLUNKING SOUND. I HAVE READ MULTIPLE BLOGS WHERE MANY SIMILAR STORIES ARE BEING TOLD AND IT SEEMS THERE'S A DEFECT IN THE STEERING GEAR EXPIERENCING INTERNAL FAILURE PREMATURLY. OWNERS ARE SAYING THEIR VEHICLES WILL DRIFT IN THE LANE AND THE STEERING BECOMES LOOSE AND UNCONTROLLABLE. FORD DEALERS ARE CHARGING $2,500 TO REPLACE THE PARTS CAUSING THIS EXTREME SAFETY ISSUE. THIS NEEDS TO BE RECALLED AND FIXED NOW, WHO CAN AFFORD SUCH AN EXPENSIVE REPAIR ON SOMETHING THIS CRITICAL. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY. WE TOOK OUR VEHICLE IN AT 56,000 AND THEY SAID NOTHING WAS WRONG. AT 68,326 MILES WE TOOK IN AGAIN BECAUSE IT GOT WORSE. THIS HAPPENS WHEN YOU TURN TO THE RIGHT AND I HEAR IT AT SLOW SPEEDS WHEN PARKING OR JUST RIGHT TURNS.
Corrective Action:
WHEN TURNING THE STEERING WHEEL TO THE RIGHT THERE IS A DISTINCT CLUNKING SOUND. I HAVE READ MULTIPLE BLOGS WHERE MANY SIMILAR STORIES ARE BEING TOLD AND IT SEEMS THERE'S A DEFECT IN THE STEERING GEAR EXPIERENCING INTERNAL FAILURE PREMATURLY. OWNERS ARE SAYING THEIR VEHICLES WILL DRIFT IN THE LANE AND THE STEERING BECOMES LOOSE AND UNCONTROLLABLE. FORD DEALERS ARE CHARGING $2,500 TO REPLACE THE PARTS CAUSING THIS EXTREME SAFETY ISSUE. THIS NEEDS TO BE RECALLED AND FIXED NOW, WHO CAN AFFORD SUCH AN EXPENSIVE REPAIR ON SOMETHING THIS CRITICAL. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY. WE TOOK OUR VEHICLE IN AT 56,000 AND THEY SAID NOTHING WAS WRONG. AT 68,326 MILES WE TOOK IN AGAIN BECAUSE IT GOT WORSE. THIS HAPPENS WHEN YOU TURN TO THE RIGHT AND I HEAR IT AT SLOW SPEEDS WHEN PARKING OR JUST RIGHT TURNS.
Additional Notes:
WHEN TURNING THE STEERING WHEEL TO THE RIGHT THERE IS A DISTINCT CLUNKING SOUND. I HAVE READ MULTIPLE BLOGS WHERE MANY SIMILAR STORIES ARE BEING TOLD AND IT SEEMS THERE'S A DEFECT IN THE STEERING GEAR EXPIERENCING INTERNAL FAILURE PREMATURLY. OWNERS ARE SAYING THEIR VEHICLES WILL DRIFT IN THE LANE AND THE STEERING BECOMES LOOSE AND UNCONTROLLABLE. FORD DEALERS ARE CHARGING $2,500 TO REPLACE THE PARTS CAUSING THIS EXTREME SAFETY ISSUE. THIS NEEDS TO BE RECALLED AND FIXED NOW, WHO CAN AFFORD SUCH AN EXPENSIVE REPAIR ON SOMETHING THIS CRITICAL. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY. WE TOOK OUR VEHICLE IN AT 56,000 AND THEY SAID NOTHING WAS WRONG. AT 68,326 MILES WE TOOK IN AGAIN BECAUSE IT GOT WORSE. THIS HAPPENS WHEN YOU TURN TO THE RIGHT AND I HEAR IT AT SLOW SPEEDS WHEN PARKING OR JUST RIGHT TURNS.
Mfg Campaign: 11291569
Recall Date: Dec 27, 2019
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