Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Corrective Action:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Additional Notes:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Mfg Campaign: 11558007
Recall Date: Dec 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Corrective Action:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Additional Notes:
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Mfg Campaign: 11558007
Recall Date: Dec 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Mfg Campaign: 11557280
Recall Date: Nov 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Corrective Action:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Additional Notes:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Mfg Campaign: 11556781
Recall Date: Nov 25, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Corrective Action:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Additional Notes:
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Mfg Campaign: 11556781
Recall Date: Nov 25, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11556423
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.
Mfg Campaign: 11556462
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue
Mfg Campaign: 11556376
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 20 MPH, the ABS warning light illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’ side rear wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 20 MPH, the ABS warning light illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’ side rear wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 20 MPH, the ABS warning light illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’ side rear wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Mfg Campaign: 11555984
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.
Mfg Campaign: 11555603
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.
Corrective Action:
Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.
Additional Notes:
Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.
Mfg Campaign: 11555746
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Mfg Campaign: 11555443
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines
Corrective Action:
No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines
Additional Notes:
No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines
Mfg Campaign: 11555549
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The car is not running right I can feel shaking, but no one else can
Corrective Action:
The car is not running right I can feel shaking, but no one else can
Additional Notes:
The car is not running right I can feel shaking, but no one else can
Mfg Campaign: 11555319
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The car is not running right I can feel shaking, but no one else can
Corrective Action:
The car is not running right I can feel shaking, but no one else can
Additional Notes:
The car is not running right I can feel shaking, but no one else can
Mfg Campaign: 11555319
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is not running right I can feel shaking, but no one else can
Corrective Action:
The car is not running right I can feel shaking, but no one else can
Additional Notes:
The car is not running right I can feel shaking, but no one else can
Mfg Campaign: 11555319
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at 5 MPH, the vehicle jerked abnormally. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at 5 MPH, the vehicle jerked abnormally. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at 5 MPH, the vehicle jerked abnormally. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Mfg Campaign: 11554882
Recall Date: Nov 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Clutch and actuator a&b
Corrective Action:
Clutch and actuator a&b
Additional Notes:
Clutch and actuator a&b
Mfg Campaign: 11554976
Recall Date: Nov 13, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 139,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 139,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 139,000.
Mfg Campaign: 11554374
Recall Date: Nov 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.
Corrective Action:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.
Additional Notes:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.
Mfg Campaign: 11554181
Recall Date: Nov 8, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury