FORD FOCUS 2016

Complete listing of complaints and recalls for this vehicle

1.5K
Complaints
8
Recalls

Complaints & Recalls

1.5K Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V905000 SAFETY RECALL
139.7K Vehicles Affected
Recall Date: Dec 22, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

Potential Risk:
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Interim owner notification letters explaining the safety risk were mailed June 20, 2024. A second notice will be sent once remedy parts become available, anticipated in 4th Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S64
Recall Date: Dec 22, 2023
Ford Motor Company
NHTSA Campaign: 18V845000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Potential Risk:
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S07
Notice Date: Jan 17, 2019
Recall Date: Nov 28, 2018
Ford Motor Company
NHTSA Campaign: 18V735000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Oct 22, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Potential Risk:
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S32
Notice Date: Aug 19, 2019
Recall Date: Oct 22, 2018
Ford Motor Company
NHTSA Campaign: 18V169000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Mar 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Potential Risk:
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S07
Notice Date: Aug 3, 2018
Recall Date: Mar 12, 2018
Ford Motor Company
NHTSA Campaign: 17V052000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Jan 24, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Potential Risk:
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S03
Notice Date: Mar 8, 2017
Recall Date: Jan 24, 2017
Ford Motor Company
NHTSA Campaign: 16V698000 SAFETY RECALL
64K Vehicles Affected
Recall Date: Sep 28, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Potential Risk:
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C13
Notice Date: Nov 16, 2016
Recall Date: Sep 28, 2016

Consumer Complaints

1.5K Complaints
Ford Motor Company
Campaign: 11504475 Other
Jan 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I am having issue out of my engine harness I have shorts all in my harness and am only at 100k miles.

Corrective Action:

I am having issue out of my engine harness I have shorts all in my harness and am only at 100k miles.

Additional Notes:

I am having issue out of my engine harness I have shorts all in my harness and am only at 100k miles.

Manufacturer: FORD
Mfg Campaign: 11504475
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Ford Motor Company
Campaign: 11504024 Other
Jan 27, 2023
Defect Description:

STEERING

Potential Consequences:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Corrective Action:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Additional Notes:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Manufacturer: FORD
Mfg Campaign: 11504024
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
Ford Motor Company
Campaign: 11504024 Other
Jan 27, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Corrective Action:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Additional Notes:

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Manufacturer: FORD
Mfg Campaign: 11504024
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
Ford Motor Company
Campaign: 11504084 Other
Jan 27, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

Corrective Action:

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

Additional Notes:

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

Manufacturer: FORD
Mfg Campaign: 11504084
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
Ford Motor Company
Campaign: 11503401 Other
Jan 24, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Manufacturer: FORD
Mfg Campaign: 11503401
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Ford Motor Company
Campaign: 11503401 Other
Jan 24, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

Manufacturer: FORD
Mfg Campaign: 11503401
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Ford Motor Company
Campaign: 11502838 Other
Jan 20, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Manufacturer: FORD
Mfg Campaign: 11502838
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Ford Motor Company
Campaign: 11502838 Other
Jan 20, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Manufacturer: FORD
Mfg Campaign: 11502838
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Ford Motor Company
Campaign: 11502318 Other
Jan 18, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

Manufacturer: FORD
Mfg Campaign: 11502318
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Ford Motor Company
Campaign: 11502124 Other
Jan 17, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

Manufacturer: FORD
Mfg Campaign: 11502124
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
Ford Motor Company
Campaign: 11501680 Other
Jan 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

Corrective Action:

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

Additional Notes:

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

Manufacturer: FORD
Mfg Campaign: 11501680
Notice Date: Jan 13, 2023
Recall Date: Jan 13, 2023
Ford Motor Company
Campaign: 11501258 Other
Jan 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission slipping

Corrective Action:

Transmission slipping

Additional Notes:

Transmission slipping

Manufacturer: FORD
Mfg Campaign: 11501258
Notice Date: Jan 11, 2023
Recall Date: Jan 11, 2023
Ford Motor Company
Campaign: 11500591 Other
Jan 7, 2023
Defect Description:

ENGINE

Potential Consequences:

The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.

Corrective Action:

The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.

Additional Notes:

The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.

Manufacturer: FORD
Mfg Campaign: 11500591
Notice Date: Jan 7, 2023
Recall Date: Jan 7, 2023
Ford Motor Company
Campaign: 11498975 Other
Dec 27, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

Manufacturer: FORD
Mfg Campaign: 11498975
Notice Date: Dec 27, 2022
Recall Date: Dec 27, 2022
Ford Motor Company
Campaign: 11498859 Other
Dec 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!

Corrective Action:

The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!

Additional Notes:

The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!

Manufacturer: FORD
Mfg Campaign: 11498859
Notice Date: Dec 26, 2022
Recall Date: Dec 26, 2022
Ford Motor Company
Campaign: 11498256 Other
Dec 20, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

Corrective Action:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

Additional Notes:

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

Manufacturer: FORD
Mfg Campaign: 11498256
Notice Date: Dec 20, 2022
Recall Date: Dec 20, 2022
Ford Motor Company
Campaign: 11498138 Other
Dec 19, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Corrective Action:

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Additional Notes:

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Manufacturer: FORD
Mfg Campaign: 11498138
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Ford Motor Company
Campaign: 11497883 Other
Dec 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

Corrective Action:

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

Additional Notes:

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

Manufacturer: FORD
Mfg Campaign: 11497883
Notice Date: Dec 17, 2022
Recall Date: Dec 17, 2022
Ford Motor Company
Campaign: 11497729 Other
Dec 16, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Corrective Action:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Additional Notes:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Manufacturer: FORD
Mfg Campaign: 11497729
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Ford Motor Company
Campaign: 11497729 Other
Dec 16, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Corrective Action:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Additional Notes:

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Manufacturer: FORD
Mfg Campaign: 11497729
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022

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Valencia, CA • 36 yrs

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