Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.
Mfg Campaign: 11511244
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.
Mfg Campaign: 11511001
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11511049
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Potential Consequences:
The radio failed and yes it is able to be inspected.Screeches as your driving it comes and goes . Never sure when it will do it scares you . There was no warning on this just started to do it and then radio was no longer working.Radio is no longer working but sound is still coming out unexpectely you never know when it will come on .
Corrective Action:
The radio failed and yes it is able to be inspected.Screeches as your driving it comes and goes . Never sure when it will do it scares you . There was no warning on this just started to do it and then radio was no longer working.Radio is no longer working but sound is still coming out unexpectely you never know when it will come on .
Additional Notes:
The radio failed and yes it is able to be inspected.Screeches as your driving it comes and goes . Never sure when it will do it scares you . There was no warning on this just started to do it and then radio was no longer working.Radio is no longer working but sound is still coming out unexpectely you never know when it will come on .
Mfg Campaign: 11510851
Recall Date: Mar 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11510010
Recall Date: Mar 3, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Mfg Campaign: 11509817
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Mfg Campaign: 11509817
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.
Corrective Action:
We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.
Additional Notes:
We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.
Mfg Campaign: 11509690
Recall Date: Mar 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Corrective Action:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Additional Notes:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Mfg Campaign: 11509589
Recall Date: Feb 28, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Corrective Action:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Additional Notes:
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Mfg Campaign: 11509589
Recall Date: Feb 28, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Corrective Action:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Additional Notes:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Mfg Campaign: 11508456
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Corrective Action:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Additional Notes:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Mfg Campaign: 11508456
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Corrective Action:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Additional Notes:
1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.
Mfg Campaign: 11508456
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.
Mfg Campaign: 11508473
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Corrective Action:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Additional Notes:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Mfg Campaign: 11508598
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Corrective Action:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Additional Notes:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Mfg Campaign: 11508598
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Corrective Action:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Additional Notes:
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Mfg Campaign: 11508598
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.
Corrective Action:
Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.
Additional Notes:
Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.
Mfg Campaign: 11505011
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.
Mfg Campaign: 11504788
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.
Mfg Campaign: 11504421
Recall Date: Jan 30, 2023
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