Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Fords Powershift Dual clutch started to go out at 93,000 miles with noticeable slippage and hesitation when accelerating, a hazard. A Ford dealership inspected and said nothing looked wrong and we should continue to drive the car (an extended Ford warranty was still in place due to these transmissions, 2012-2016, having a history of issues). Months later a second Ford dealership said it was the worst transmission vibration they've ever seen and couldn't believe we hadn't noticed earlier. Of course, now the warranty was expired and we had to pay the $2139 to have the clutch assemble replaced. Unsafe and bad customer support/ownership on a poor design.
Corrective Action:
Fords Powershift Dual clutch started to go out at 93,000 miles with noticeable slippage and hesitation when accelerating, a hazard. A Ford dealership inspected and said nothing looked wrong and we should continue to drive the car (an extended Ford warranty was still in place due to these transmissions, 2012-2016, having a history of issues). Months later a second Ford dealership said it was the worst transmission vibration they've ever seen and couldn't believe we hadn't noticed earlier. Of course, now the warranty was expired and we had to pay the $2139 to have the clutch assemble replaced. Unsafe and bad customer support/ownership on a poor design.
Additional Notes:
Fords Powershift Dual clutch started to go out at 93,000 miles with noticeable slippage and hesitation when accelerating, a hazard. A Ford dealership inspected and said nothing looked wrong and we should continue to drive the car (an extended Ford warranty was still in place due to these transmissions, 2012-2016, having a history of issues). Months later a second Ford dealership said it was the worst transmission vibration they've ever seen and couldn't believe we hadn't noticed earlier. Of course, now the warranty was expired and we had to pay the $2139 to have the clutch assemble replaced. Unsafe and bad customer support/ownership on a poor design.
Mfg Campaign: 11516349
Recall Date: Apr 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At 85000 miles the dual clutch failed. At 88,219 miles the transmission failed. The car had started to shudder when it shifted when the dealership told me the clutched need to be replaced. The transmission died with no warning on a sub-zero night. I'm lucky that it died in my driveway rather than someplace out of the way. The failure of the transmission was confirmed by an independent service center. The clutch was replaced by a Ford dealership
Corrective Action:
At 85000 miles the dual clutch failed. At 88,219 miles the transmission failed. The car had started to shudder when it shifted when the dealership told me the clutched need to be replaced. The transmission died with no warning on a sub-zero night. I'm lucky that it died in my driveway rather than someplace out of the way. The failure of the transmission was confirmed by an independent service center. The clutch was replaced by a Ford dealership
Additional Notes:
At 85000 miles the dual clutch failed. At 88,219 miles the transmission failed. The car had started to shudder when it shifted when the dealership told me the clutched need to be replaced. The transmission died with no warning on a sub-zero night. I'm lucky that it died in my driveway rather than someplace out of the way. The failure of the transmission was confirmed by an independent service center. The clutch was replaced by a Ford dealership
Mfg Campaign: 11516116
Recall Date: Apr 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (TCM) to be replaced. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the clutch, and transmission module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (TCM) to be replaced. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the clutch, and transmission module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (TCM) to be replaced. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the clutch, and transmission module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11515150
Recall Date: Apr 3, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Hello this complaint is in reference to recall #18S32. I had issues with my vehicle telling me I had gas when it was really empty. The dealership got me in, said it was a recall and repaired it quickly for me, This was in 2019. The past couple months my vehicle is stalling when I get gas. It's usually always associated with me getting gas. I had some mechanics check it out and they all said it was the purge evaporator valve. They informed me to contact the dealership because there should be a recall on this issue. I contacted them and was told there isn't. So I haven't gotten it fixed because well money. I looked it up and there is a recall on that specific thing but the dealership is claiming it was "fixed" in 2019, and they cannot fix it again. I contacted ford and they told me the same thing. I'm just at a lost and concerned because I do not know who to contact or where to go from here since this issue is still tied to a recall issue that was supposedly "fixed"
Corrective Action:
Hello this complaint is in reference to recall #18S32. I had issues with my vehicle telling me I had gas when it was really empty. The dealership got me in, said it was a recall and repaired it quickly for me, This was in 2019. The past couple months my vehicle is stalling when I get gas. It's usually always associated with me getting gas. I had some mechanics check it out and they all said it was the purge evaporator valve. They informed me to contact the dealership because there should be a recall on this issue. I contacted them and was told there isn't. So I haven't gotten it fixed because well money. I looked it up and there is a recall on that specific thing but the dealership is claiming it was "fixed" in 2019, and they cannot fix it again. I contacted ford and they told me the same thing. I'm just at a lost and concerned because I do not know who to contact or where to go from here since this issue is still tied to a recall issue that was supposedly "fixed"
Additional Notes:
Hello this complaint is in reference to recall #18S32. I had issues with my vehicle telling me I had gas when it was really empty. The dealership got me in, said it was a recall and repaired it quickly for me, This was in 2019. The past couple months my vehicle is stalling when I get gas. It's usually always associated with me getting gas. I had some mechanics check it out and they all said it was the purge evaporator valve. They informed me to contact the dealership because there should be a recall on this issue. I contacted them and was told there isn't. So I haven't gotten it fixed because well money. I looked it up and there is a recall on that specific thing but the dealership is claiming it was "fixed" in 2019, and they cannot fix it again. I contacted ford and they told me the same thing. I'm just at a lost and concerned because I do not know who to contact or where to go from here since this issue is still tied to a recall issue that was supposedly "fixed"
Mfg Campaign: 11515286
Recall Date: Apr 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
There are roughly 55k miles on this vehicle and the engine is revving really high but the car is having issues accelerating from a stop and in traffic. It's almost as if the transmission is already going out. The car sputters. It's scary because when I need the accelerate the car hesitates.
Corrective Action:
There are roughly 55k miles on this vehicle and the engine is revving really high but the car is having issues accelerating from a stop and in traffic. It's almost as if the transmission is already going out. The car sputters. It's scary because when I need the accelerate the car hesitates.
Additional Notes:
There are roughly 55k miles on this vehicle and the engine is revving really high but the car is having issues accelerating from a stop and in traffic. It's almost as if the transmission is already going out. The car sputters. It's scary because when I need the accelerate the car hesitates.
Mfg Campaign: 11513924
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle would hesitate to respond while accelerating from a complete stop. The check engine warning light was illuminated. Additionally, there was a warning light indicating that the engine was overheating. The contact also stated that the vehicle would start after several attempts. The contact stated that the failures had been reoccurring increasingly. The vehicle was taken to an independent mechanic, who diagnosed that the clutch shift had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 104,470.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle would hesitate to respond while accelerating from a complete stop. The check engine warning light was illuminated. Additionally, there was a warning light indicating that the engine was overheating. The contact also stated that the vehicle would start after several attempts. The contact stated that the failures had been reoccurring increasingly. The vehicle was taken to an independent mechanic, who diagnosed that the clutch shift had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 104,470.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle would hesitate to respond while accelerating from a complete stop. The check engine warning light was illuminated. Additionally, there was a warning light indicating that the engine was overheating. The contact also stated that the vehicle would start after several attempts. The contact stated that the failures had been reoccurring increasingly. The vehicle was taken to an independent mechanic, who diagnosed that the clutch shift had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 104,470.
Mfg Campaign: 11513985
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Corrective Action:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Additional Notes:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Mfg Campaign: 11513771
Recall Date: Mar 25, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Corrective Action:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Additional Notes:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Mfg Campaign: 11513771
Recall Date: Mar 25, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Corrective Action:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Additional Notes:
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Mfg Campaign: 11513771
Recall Date: Mar 25, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was making abnormal clunking sounds while shifting into gear. The contact did not recall whether a warning light was illuminated. The vehicle was taken to a transmission specialist, where the transmission clutch was replaced; however, the failure reoccurred a year and a half later. Additionally, the contact stated that while reversing on an incline, the vehicle failed to respond. The message “Transmission Overheating. Pull Over Immediately” was displayed. The contact stated that the vehicle responded as needed the following day; however, the failure reoccurred on another occasion. The contact also stated that the vehicle made an abnormal sound while coming to a complete stop. The vehicle was taken back to the transmission specialist, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to several independent mechanics, where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the part was on back order. The dealer was notified of the failure and informed the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was making abnormal clunking sounds while shifting into gear. The contact did not recall whether a warning light was illuminated. The vehicle was taken to a transmission specialist, where the transmission clutch was replaced; however, the failure reoccurred a year and a half later. Additionally, the contact stated that while reversing on an incline, the vehicle failed to respond. The message “Transmission Overheating. Pull Over Immediately” was displayed. The contact stated that the vehicle responded as needed the following day; however, the failure reoccurred on another occasion. The contact also stated that the vehicle made an abnormal sound while coming to a complete stop. The vehicle was taken back to the transmission specialist, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to several independent mechanics, where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the part was on back order. The dealer was notified of the failure and informed the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was making abnormal clunking sounds while shifting into gear. The contact did not recall whether a warning light was illuminated. The vehicle was taken to a transmission specialist, where the transmission clutch was replaced; however, the failure reoccurred a year and a half later. Additionally, the contact stated that while reversing on an incline, the vehicle failed to respond. The message “Transmission Overheating. Pull Over Immediately” was displayed. The contact stated that the vehicle responded as needed the following day; however, the failure reoccurred on another occasion. The contact also stated that the vehicle made an abnormal sound while coming to a complete stop. The vehicle was taken back to the transmission specialist, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to several independent mechanics, where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the part was on back order. The dealer was notified of the failure and informed the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.
Mfg Campaign: 11513672
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Mfg Campaign: 11513398
Recall Date: Mar 23, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Mfg Campaign: 11513398
Recall Date: Mar 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked in his driveway, he attempted to shift into drive(D), but the vehicle failed to shift out of park(P). There was no warning light illuminated. The contact stated after several minutes, he was able to shift into drive(D). The vehicle was taken to the local dealer, where the failure could not be duplicated; however, the failure reoccurred in July 2022. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and the pinion gear shaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred in January 2023. The vehicle was taken back to the local dealer, who could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,230.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked in his driveway, he attempted to shift into drive(D), but the vehicle failed to shift out of park(P). There was no warning light illuminated. The contact stated after several minutes, he was able to shift into drive(D). The vehicle was taken to the local dealer, where the failure could not be duplicated; however, the failure reoccurred in July 2022. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and the pinion gear shaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred in January 2023. The vehicle was taken back to the local dealer, who could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,230.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked in his driveway, he attempted to shift into drive(D), but the vehicle failed to shift out of park(P). There was no warning light illuminated. The contact stated after several minutes, he was able to shift into drive(D). The vehicle was taken to the local dealer, where the failure could not be duplicated; however, the failure reoccurred in July 2022. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and the pinion gear shaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred in January 2023. The vehicle was taken back to the local dealer, who could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,230.
Mfg Campaign: 11513174
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Corrective Action:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Additional Notes:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Mfg Campaign: 11513276
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Corrective Action:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Additional Notes:
There is a recall with Ford of 2018 Ford Focus Recall Item Affected: FUEL SYSTEM, GASOLINEDate Announced: 10/22/2018 The description of this recall is what is happening to my car, but because my vin doesn't show up they won't look at it. There are no codes, but as I turn on the car and go to drive within 45 seconds it's stalls, in traffic or wherever. I need help.
Mfg Campaign: 11513276
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the ignition coils, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Manufacturer’s Extended Warranty coverage for the powertrain. The vehicle was not repaired. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the ignition coils, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Manufacturer’s Extended Warranty coverage for the powertrain. The vehicle was not repaired. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the ignition coils, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Manufacturer’s Extended Warranty coverage for the powertrain. The vehicle was not repaired. The failure mileage was 30,000.
Mfg Campaign: 11512745
Recall Date: Mar 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that a large amount of white smoke was coming from the exhaust tip with the check engine warning light illuminated. The vehicle was driven to a dealer where it was diagnosed with a cracked engine block and that the engine needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that a large amount of white smoke was coming from the exhaust tip with the check engine warning light illuminated. The vehicle was driven to a dealer where it was diagnosed with a cracked engine block and that the engine needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that a large amount of white smoke was coming from the exhaust tip with the check engine warning light illuminated. The vehicle was driven to a dealer where it was diagnosed with a cracked engine block and that the engine needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Mfg Campaign: 11512437
Recall Date: Mar 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11512074
Recall Date: Mar 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Mfg Campaign: 11511828
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Mfg Campaign: 11511828
Recall Date: Mar 14, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury