Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving 75 MPH, the vehicle stalled. The contact stated that the fuel gauge was fluctuating. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure recurred. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 107,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving 75 MPH, the vehicle stalled. The contact stated that the fuel gauge was fluctuating. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure recurred. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 107,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving 75 MPH, the vehicle stalled. The contact stated that the fuel gauge was fluctuating. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure recurred. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 107,000.
Mfg Campaign: 11461363
Recall Date: Apr 19, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11460414
Recall Date: Apr 11, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle hesitated and then lunged forward abruptly. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle hesitated and then lunged forward abruptly. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle hesitated and then lunged forward abruptly. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11459585
Recall Date: Apr 4, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Corrective Action:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Additional Notes:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Mfg Campaign: 11459301
Recall Date: Apr 2, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Corrective Action:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Additional Notes:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Mfg Campaign: 11459301
Recall Date: Apr 2, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Corrective Action:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Additional Notes:
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Mfg Campaign: 11459301
Recall Date: Apr 2, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.
Mfg Campaign: 11459246
Recall Date: Apr 1, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.
Mfg Campaign: 11459085
Recall Date: Mar 31, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.
Corrective Action:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.
Additional Notes:
The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.
Mfg Campaign: 11459137
Recall Date: Mar 31, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.
Mfg Campaign: 11458618
Recall Date: Mar 28, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Corrective Action:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Additional Notes:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Mfg Campaign: 11458484
Recall Date: Mar 27, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Corrective Action:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Additional Notes:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Mfg Campaign: 11458484
Recall Date: Mar 27, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Corrective Action:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Additional Notes:
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Mfg Campaign: 11458484
Recall Date: Mar 27, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats
Corrective Action:
The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats
Additional Notes:
The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats
Mfg Campaign: 11458135
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.
Mfg Campaign: 11458168
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Mfg Campaign: 11457994
Recall Date: Mar 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Mfg Campaign: 11457994
Recall Date: Mar 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11458056
Recall Date: Mar 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.
Mfg Campaign: 11457832
Recall Date: Mar 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.
Mfg Campaign: 11457619
Recall Date: Mar 21, 2022
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury