Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Mfg Campaign: 11620685
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.
Corrective Action:
Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.
Additional Notes:
Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.
Mfg Campaign: 11620714
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Mfg Campaign: 11620094
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Mfg Campaign: 11620137
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.
Corrective Action:
Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.
Additional Notes:
Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.
Mfg Campaign: 11619218
Recall Date: Oct 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Mfg Campaign: 11618707
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Mfg Campaign: 11618707
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.
Corrective Action:
The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.
Additional Notes:
The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.
Mfg Campaign: 11618811
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump and engine failure. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 83,790.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump and engine failure. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 83,790.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump and engine failure. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 83,790.
Mfg Campaign: 11618416
Recall Date: Oct 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11618090
Recall Date: Oct 4, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Corrective Action:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Additional Notes:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Mfg Campaign: 11616319
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Corrective Action:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Additional Notes:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Mfg Campaign: 11616319
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Corrective Action:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Additional Notes:
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Mfg Campaign: 11616319
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.
Mfg Campaign: 11616226
Recall Date: Sep 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11616266
Recall Date: Sep 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Mfg Campaign: 11616064
Recall Date: Sep 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic
Corrective Action:
This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic
Additional Notes:
This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic
Mfg Campaign: 11614969
Recall Date: Sep 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614578
Recall Date: Sep 14, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Mfg Campaign: 11614432
Recall Date: Sep 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.
Mfg Campaign: 11613938
Recall Date: Sep 11, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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