Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11605523
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Mfg Campaign: 11605196
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.
Mfg Campaign: 11604682
Recall Date: Jul 26, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.
Corrective Action:
I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.
Additional Notes:
I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.
Mfg Campaign: 11604118
Recall Date: Jul 23, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car stalled several times and then one day it stalled on a busy street near my school and would not start. I had to pay to have it towed to a mechanic. He replaced the CPV and told me that my gas tank was now dented and needed to be replaced. My fuel gauge does not correctly gauge fuel because of the dented tank. My VIN is not included in the recall for this problem, but it is clearly affected by the same issue. I cannot trust how far I can drive as a result. I am constantly worried that my car will just run out of gas even though I put gas in it every day.
Corrective Action:
My car stalled several times and then one day it stalled on a busy street near my school and would not start. I had to pay to have it towed to a mechanic. He replaced the CPV and told me that my gas tank was now dented and needed to be replaced. My fuel gauge does not correctly gauge fuel because of the dented tank. My VIN is not included in the recall for this problem, but it is clearly affected by the same issue. I cannot trust how far I can drive as a result. I am constantly worried that my car will just run out of gas even though I put gas in it every day.
Additional Notes:
My car stalled several times and then one day it stalled on a busy street near my school and would not start. I had to pay to have it towed to a mechanic. He replaced the CPV and told me that my gas tank was now dented and needed to be replaced. My fuel gauge does not correctly gauge fuel because of the dented tank. My VIN is not included in the recall for this problem, but it is clearly affected by the same issue. I cannot trust how far I can drive as a result. I am constantly worried that my car will just run out of gas even though I put gas in it every day.
Mfg Campaign: 11603136
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
Mfg Campaign: 11602987
Recall Date: Jul 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Corrective Action:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Additional Notes:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Mfg Campaign: 11602283
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Corrective Action:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Additional Notes:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Mfg Campaign: 11602283
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Corrective Action:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Additional Notes:
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Mfg Campaign: 11602283
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
Mfg Campaign: 11602304
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11600952
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.
Corrective Action:
The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.
Additional Notes:
The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.
Mfg Campaign: 11600286
Recall Date: Jul 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11599237
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.
Corrective Action:
The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.
Additional Notes:
The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.
Mfg Campaign: 11598299
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Corrective Action:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Additional Notes:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Mfg Campaign: 11597495
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Corrective Action:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Additional Notes:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Mfg Campaign: 11597495
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Corrective Action:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Additional Notes:
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Mfg Campaign: 11597495
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Mfg Campaign: 11597024
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Mfg Campaign: 11596559
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.
Mfg Campaign: 11596559
Recall Date: Jun 25, 2024
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