Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Mfg Campaign: 11589685
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
Mfg Campaign: 11589685
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Corrective Action:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Additional Notes:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Mfg Campaign: 11589801
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Corrective Action:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Additional Notes:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Mfg Campaign: 11589801
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Potential Consequences:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Corrective Action:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Additional Notes:
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
Mfg Campaign: 11589801
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11587878
Recall Date: May 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11587917
Recall Date: May 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11587449
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11587449
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the engine started to overheat, and the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the diagnostic result was undetermined, and the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the engine started to overheat, and the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the diagnostic result was undetermined, and the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the engine started to overheat, and the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the diagnostic result was undetermined, and the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Mfg Campaign: 11587512
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Mfg Campaign: 11587174
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.
Mfg Campaign: 11587174
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.
Mfg Campaign: 11587273
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it
Corrective Action:
It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it
Additional Notes:
It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it
Mfg Campaign: 11586328
Recall Date: May 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed and coming to a stop sign, the vehicle sputtered while attempting to accelerate before the vehicle later stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was taken to two different independent mechanics to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed and coming to a stop sign, the vehicle sputtered while attempting to accelerate before the vehicle later stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was taken to two different independent mechanics to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed and coming to a stop sign, the vehicle sputtered while attempting to accelerate before the vehicle later stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was taken to two different independent mechanics to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.
Mfg Campaign: 11586342
Recall Date: May 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to shudder, displaying symptoms consistent with the transmission slipping. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to shudder, displaying symptoms consistent with the transmission slipping. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to shudder, displaying symptoms consistent with the transmission slipping. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Mfg Campaign: 11586106
Recall Date: Apr 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle the oil pressure warning light activated and a ticking noise was coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the timing belt and oil pump drive belt had failed causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 205,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle the oil pressure warning light activated and a ticking noise was coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the timing belt and oil pump drive belt had failed causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 205,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle the oil pressure warning light activated and a ticking noise was coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the timing belt and oil pump drive belt had failed causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 205,000.
Mfg Campaign: 11585376
Recall Date: Apr 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 37,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 37,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 37,000. The VIN was not available.
Mfg Campaign: 11585382
Recall Date: Apr 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Mfg Campaign: 11585232
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.
Mfg Campaign: 11585232
Recall Date: Apr 25, 2024
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