Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,085. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,085. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,085. VIN tool confirms parts not available.
Mfg Campaign: 11579383
Recall Date: Mar 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 139,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 139,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 139,000.
Mfg Campaign: 11578513
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Mfg Campaign: 11578077
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!
Corrective Action:
The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!
Additional Notes:
The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!
Mfg Campaign: 11578159
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Corrective Action:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Additional Notes:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Mfg Campaign: 11577305
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Corrective Action:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Additional Notes:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Mfg Campaign: 11577305
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Corrective Action:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Additional Notes:
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Mfg Campaign: 11577305
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Corrective Action:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Additional Notes:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Mfg Campaign: 11577309
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Corrective Action:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Additional Notes:
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Mfg Campaign: 11577309
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 15 MPH, the transmission suddenly malfunctioned and the vehicle would not accelerate forward. During the failure the "Transmission" and "Check Engine" warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that transmission module and transmission clutch were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 15 MPH, the transmission suddenly malfunctioned and the vehicle would not accelerate forward. During the failure the "Transmission" and "Check Engine" warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that transmission module and transmission clutch were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 15 MPH, the transmission suddenly malfunctioned and the vehicle would not accelerate forward. During the failure the "Transmission" and "Check Engine" warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that transmission module and transmission clutch were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
Mfg Campaign: 11577388
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual clutch in the transmission. The vehicle was taken to the dealer where a diagnostic test was performed. The mechanic believed that the failure was related to the Transmission Control Module; however, the mechanic was unable to verify the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 128,056.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual clutch in the transmission. The vehicle was taken to the dealer where a diagnostic test was performed. The mechanic believed that the failure was related to the Transmission Control Module; however, the mechanic was unable to verify the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 128,056.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual clutch in the transmission. The vehicle was taken to the dealer where a diagnostic test was performed. The mechanic believed that the failure was related to the Transmission Control Module; however, the mechanic was unable to verify the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 128,056.
Mfg Campaign: 11577138
Recall Date: Mar 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Customer Satisfaction Program 14M02. DPS6 Automatic Transmission. Ford customer service recommended I contact you as my vehicle barely falls outside of the rebiuld date requirement of this program but is experiencing the same problems. They said you could add this VIN number to the program to get repaired under this program.
Corrective Action:
Customer Satisfaction Program 14M02. DPS6 Automatic Transmission. Ford customer service recommended I contact you as my vehicle barely falls outside of the rebiuld date requirement of this program but is experiencing the same problems. They said you could add this VIN number to the program to get repaired under this program.
Additional Notes:
Customer Satisfaction Program 14M02. DPS6 Automatic Transmission. Ford customer service recommended I contact you as my vehicle barely falls outside of the rebiuld date requirement of this program but is experiencing the same problems. They said you could add this VIN number to the program to get repaired under this program.
Mfg Campaign: 11576544
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed uphill, the vehicle made an abnormal sound and stalled. The oil pressure and check engine warning lights were illuminated. The failure nearly caused a collision. The vehicle was coasted to the side of the road and then was towed to the residence. The contact's husband, an independent mechanic, diagnosed that the engine oil pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed uphill, the vehicle made an abnormal sound and stalled. The oil pressure and check engine warning lights were illuminated. The failure nearly caused a collision. The vehicle was coasted to the side of the road and then was towed to the residence. The contact's husband, an independent mechanic, diagnosed that the engine oil pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed uphill, the vehicle made an abnormal sound and stalled. The oil pressure and check engine warning lights were illuminated. The failure nearly caused a collision. The vehicle was coasted to the side of the road and then was towed to the residence. The contact's husband, an independent mechanic, diagnosed that the engine oil pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
Mfg Campaign: 11576641
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car is having transmission issues that have been recalled many times before. The car does not move forward when I apply the gas, it violently shakes on acceleration, the engine doesn't always turn over, and will rev but not move forward at a green light. This is incredibly dangerous, especially when trying to enter the flow of traffic. It's been a known issue for years, I don't know why they canceled the recall.
Corrective Action:
My car is having transmission issues that have been recalled many times before. The car does not move forward when I apply the gas, it violently shakes on acceleration, the engine doesn't always turn over, and will rev but not move forward at a green light. This is incredibly dangerous, especially when trying to enter the flow of traffic. It's been a known issue for years, I don't know why they canceled the recall.
Additional Notes:
My car is having transmission issues that have been recalled many times before. The car does not move forward when I apply the gas, it violently shakes on acceleration, the engine doesn't always turn over, and will rev but not move forward at a green light. This is incredibly dangerous, especially when trying to enter the flow of traffic. It's been a known issue for years, I don't know why they canceled the recall.
Mfg Campaign: 11576215
Recall Date: Mar 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while his wife was driving 50-55 MPH, the vehicle started shaking and lost motive power. The contact’s wife pulled to the side of the road. The contact’s wife was unsure if any warning lights were illuminated. The vehicle was towed to a local mechanic where the vehicle was diagnosed, and it was determined that the engine had seized due to the oil pump drive belt failure. The vehicle was repaired, and the engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 84,320.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while his wife was driving 50-55 MPH, the vehicle started shaking and lost motive power. The contact’s wife pulled to the side of the road. The contact’s wife was unsure if any warning lights were illuminated. The vehicle was towed to a local mechanic where the vehicle was diagnosed, and it was determined that the engine had seized due to the oil pump drive belt failure. The vehicle was repaired, and the engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 84,320.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while his wife was driving 50-55 MPH, the vehicle started shaking and lost motive power. The contact’s wife pulled to the side of the road. The contact’s wife was unsure if any warning lights were illuminated. The vehicle was towed to a local mechanic where the vehicle was diagnosed, and it was determined that the engine had seized due to the oil pump drive belt failure. The vehicle was repaired, and the engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 84,320.
Mfg Campaign: 11575768
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.
Corrective Action:
The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.
Additional Notes:
The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.
Mfg Campaign: 11575786
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Corrective Action:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Additional Notes:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Mfg Campaign: 11575825
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Corrective Action:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Additional Notes:
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Mfg Campaign: 11575825
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.
Mfg Campaign: 11575568
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11574888
Recall Date: Mar 1, 2024
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Valencia, CA • 36 yrs
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