Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.
Mfg Campaign: 11574911
Recall Date: Mar 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving 45 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. The service engine soon message was displayed. The vehicle was towed to an independent mechanic, who informed the contact that the vehicle lost oil pressure, and the drive belt went into the timing chain. The engine was replaced. The failure recurred and was taken back to the independent mechanic, who replaced the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was 82,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving 45 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. The service engine soon message was displayed. The vehicle was towed to an independent mechanic, who informed the contact that the vehicle lost oil pressure, and the drive belt went into the timing chain. The engine was replaced. The failure recurred and was taken back to the independent mechanic, who replaced the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was 82,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving 45 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. The service engine soon message was displayed. The vehicle was towed to an independent mechanic, who informed the contact that the vehicle lost oil pressure, and the drive belt went into the timing chain. The engine was replaced. The failure recurred and was taken back to the independent mechanic, who replaced the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was 82,000.
Mfg Campaign: 11574436
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal failed to function as intended. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the vehicle stalled. Additionally, the service transmission warning light was illuminated. The contact was advised that the failure could not be diagnosed without the check engine warning light being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 126,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal failed to function as intended. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the vehicle stalled. Additionally, the service transmission warning light was illuminated. The contact was advised that the failure could not be diagnosed without the check engine warning light being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 126,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal failed to function as intended. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the vehicle stalled. Additionally, the service transmission warning light was illuminated. The contact was advised that the failure could not be diagnosed without the check engine warning light being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 126,000.
Mfg Campaign: 11574317
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.
Mfg Campaign: 11574323
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Corrective Action:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Additional Notes:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Mfg Campaign: 11573797
Recall Date: Feb 24, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Corrective Action:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Additional Notes:
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Mfg Campaign: 11573797
Recall Date: Feb 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle hesitated, and jolted while responding. The message "Service Transmission” was displayed. Additionally, the contact stated while driving at slow speeds, the transmission was slipping out of gear, and the vehicle made an abnormal grinding sound. A relative, who was a mechanic, diagnosed the vehicle and determined that the transmission had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle hesitated, and jolted while responding. The message "Service Transmission” was displayed. Additionally, the contact stated while driving at slow speeds, the transmission was slipping out of gear, and the vehicle made an abnormal grinding sound. A relative, who was a mechanic, diagnosed the vehicle and determined that the transmission had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle hesitated, and jolted while responding. The message "Service Transmission” was displayed. Additionally, the contact stated while driving at slow speeds, the transmission was slipping out of gear, and the vehicle made an abnormal grinding sound. A relative, who was a mechanic, diagnosed the vehicle and determined that the transmission had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Mfg Campaign: 11573110
Recall Date: Feb 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.
Corrective Action:
Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.
Additional Notes:
Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.
Mfg Campaign: 11572963
Recall Date: Feb 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission has a problem with shifting shaking, slipping, grinding
Corrective Action:
The transmission has a problem with shifting shaking, slipping, grinding
Additional Notes:
The transmission has a problem with shifting shaking, slipping, grinding
Mfg Campaign: 11572977
Recall Date: Feb 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and that the oil pump needed to be replaced. The vehicle was repaired; however, the contact was informed that the failure of the oil pump caused significant damages to the engine and that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and was advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and that the oil pump needed to be replaced. The vehicle was repaired; however, the contact was informed that the failure of the oil pump caused significant damages to the engine and that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and was advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and that the oil pump needed to be replaced. The vehicle was repaired; however, the contact was informed that the failure of the oil pump caused significant damages to the engine and that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and was advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.
Mfg Campaign: 11573019
Recall Date: Feb 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In December of 2021, my Ford Focus experienced engine failure due to the oil pump belt snapping and the car stalled in the middle of the interstate while my husband was driving it down the road. At the time we spent close to $9,000 replacing the engine. The part that failed has since been recalled but Ford is refusing to reimburse us for any of the costs directly related to this recalled component. Last week my engine filled again on the road while my husband was driving home from work. He was going around 50 miles an hour at the time. This time the car began running rough before the light came on and he immediately pulled off the road and shut it down and left it on the shoulder until a tow truck could arrive.
Corrective Action:
In December of 2021, my Ford Focus experienced engine failure due to the oil pump belt snapping and the car stalled in the middle of the interstate while my husband was driving it down the road. At the time we spent close to $9,000 replacing the engine. The part that failed has since been recalled but Ford is refusing to reimburse us for any of the costs directly related to this recalled component. Last week my engine filled again on the road while my husband was driving home from work. He was going around 50 miles an hour at the time. This time the car began running rough before the light came on and he immediately pulled off the road and shut it down and left it on the shoulder until a tow truck could arrive.
Additional Notes:
In December of 2021, my Ford Focus experienced engine failure due to the oil pump belt snapping and the car stalled in the middle of the interstate while my husband was driving it down the road. At the time we spent close to $9,000 replacing the engine. The part that failed has since been recalled but Ford is refusing to reimburse us for any of the costs directly related to this recalled component. Last week my engine filled again on the road while my husband was driving home from work. He was going around 50 miles an hour at the time. This time the car began running rough before the light came on and he immediately pulled off the road and shut it down and left it on the shoulder until a tow truck could arrive.
Mfg Campaign: 11573034
Recall Date: Feb 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Corrective Action:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Additional Notes:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Mfg Campaign: 11571952
Recall Date: Feb 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Corrective Action:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Additional Notes:
My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.
Mfg Campaign: 11571952
Recall Date: Feb 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Corrective Action:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Additional Notes:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Mfg Campaign: 11571751
Recall Date: Feb 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Corrective Action:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Additional Notes:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Mfg Campaign: 11571751
Recall Date: Feb 13, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Corrective Action:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Additional Notes:
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Mfg Campaign: 11571751
Recall Date: Feb 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Corrective Action:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Additional Notes:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Mfg Campaign: 11570758
Recall Date: Feb 8, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Corrective Action:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Additional Notes:
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Mfg Campaign: 11570758
Recall Date: Feb 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.
Mfg Campaign: 11570862
Recall Date: Feb 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, and the power steering function was inoperable. The contact depressed the accelerator pedal and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, along with the battery warning light. The contact was able to drive the vehicle to the nearest gas station. The contact parked the vehicle and turned the vehicle off. The contact stated that for a while the vehicle would not restart. The contact charged the battery and the vehicle started with an abnormal sound. The contact turned the vehicle off. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump tensioner. The vehicle was then towed to a second independent mechanic for a second opinion where the vehicle was diagnosed with a failed oil pump tensioner. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, and the power steering function was inoperable. The contact depressed the accelerator pedal and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, along with the battery warning light. The contact was able to drive the vehicle to the nearest gas station. The contact parked the vehicle and turned the vehicle off. The contact stated that for a while the vehicle would not restart. The contact charged the battery and the vehicle started with an abnormal sound. The contact turned the vehicle off. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump tensioner. The vehicle was then towed to a second independent mechanic for a second opinion where the vehicle was diagnosed with a failed oil pump tensioner. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, and the power steering function was inoperable. The contact depressed the accelerator pedal and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, along with the battery warning light. The contact was able to drive the vehicle to the nearest gas station. The contact parked the vehicle and turned the vehicle off. The contact stated that for a while the vehicle would not restart. The contact charged the battery and the vehicle started with an abnormal sound. The contact turned the vehicle off. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump tensioner. The vehicle was then towed to a second independent mechanic for a second opinion where the vehicle was diagnosed with a failed oil pump tensioner. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 97,000.
Mfg Campaign: 11570492
Recall Date: Feb 7, 2024
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Valencia, CA • 36 yrs
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