Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.
Mfg Campaign: 11613728
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much
Corrective Action:
I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much
Additional Notes:
I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much
Mfg Campaign: 11613284
Recall Date: Sep 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.
Corrective Action:
The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.
Additional Notes:
The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.
Mfg Campaign: 11613124
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.
Mfg Campaign: 11612278
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.
Corrective Action:
Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.
Additional Notes:
Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.
Mfg Campaign: 11612396
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Clutch and both Actuators needed replacing at only 69,623 miles.
Corrective Action:
Clutch and both Actuators needed replacing at only 69,623 miles.
Additional Notes:
Clutch and both Actuators needed replacing at only 69,623 miles.
Mfg Campaign: 11611892
Recall Date: Aug 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11610810
Recall Date: Aug 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine went limp and lost all strength as I was driving on the street. Smoke started coming out. Had an independent mechanic tell me it was the fuel pump that lead to the engine dying. My car will not start and I have been carless. Dealers will not help the situation because although my car has issues related to the recalls specifications, my VIN does not apply. Engine died at 107k miles (mostly highway miles)
Corrective Action:
The engine went limp and lost all strength as I was driving on the street. Smoke started coming out. Had an independent mechanic tell me it was the fuel pump that lead to the engine dying. My car will not start and I have been carless. Dealers will not help the situation because although my car has issues related to the recalls specifications, my VIN does not apply. Engine died at 107k miles (mostly highway miles)
Additional Notes:
The engine went limp and lost all strength as I was driving on the street. Smoke started coming out. Had an independent mechanic tell me it was the fuel pump that lead to the engine dying. My car will not start and I have been carless. Dealers will not help the situation because although my car has issues related to the recalls specifications, my VIN does not apply. Engine died at 107k miles (mostly highway miles)
Mfg Campaign: 11610564
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Received code P090C and seen this was recalled
Corrective Action:
Received code P090C and seen this was recalled
Additional Notes:
Received code P090C and seen this was recalled
Mfg Campaign: 11609756
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Mfg Campaign: 11609417
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11608724
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.
Mfg Campaign: 11606725
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Corrective Action:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Additional Notes:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Mfg Campaign: 11606887
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Corrective Action:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Additional Notes:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Mfg Campaign: 11606887
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Corrective Action:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Additional Notes:
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Mfg Campaign: 11606887
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11606420
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11606420
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Mfg Campaign: 11606151
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Mfg Campaign: 11606151
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Mfg Campaign: 11606151
Recall Date: Aug 2, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury