Complaints & Recalls
Consumer Complaints
96 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Corrective Action:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Additional Notes:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Mfg Campaign: 11457027
Recall Date: Mar 16, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Corrective Action:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Additional Notes:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Mfg Campaign: 11457027
Recall Date: Mar 16, 2022
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Corrective Action:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Additional Notes:
When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do
Mfg Campaign: 11457027
Recall Date: Mar 16, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bolt inside the steering wheel to be tightened. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V167000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bolt inside the steering wheel to be tightened. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V167000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bolt inside the steering wheel to be tightened. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V167000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11455182
Recall Date: Mar 4, 2022
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+
Corrective Action:
TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+
Additional Notes:
TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+
Mfg Campaign: 11443525
Recall Date: Dec 12, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY, AND REFERRED HER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY, AND REFERRED HER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY, AND REFERRED HER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11416313
Recall Date: May 12, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.
Corrective Action:
I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.
Additional Notes:
I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.
Mfg Campaign: 11405272
Recall Date: Mar 28, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Corrective Action:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Additional Notes:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Mfg Campaign: 11403014
Recall Date: Mar 15, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Corrective Action:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Additional Notes:
I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.
Mfg Campaign: 11403014
Recall Date: Mar 15, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Corrective Action:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Additional Notes:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Mfg Campaign: 11374504
Recall Date: Nov 13, 2020
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Corrective Action:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Additional Notes:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Mfg Campaign: 11374504
Recall Date: Nov 13, 2020
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Corrective Action:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Additional Notes:
WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.
Mfg Campaign: 11374504
Recall Date: Nov 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Corrective Action:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Additional Notes:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Mfg Campaign: 11354542
Recall Date: Sep 12, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Corrective Action:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Additional Notes:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Mfg Campaign: 11354542
Recall Date: Sep 12, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Corrective Action:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Additional Notes:
DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.
Mfg Campaign: 11354542
Recall Date: Sep 12, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
BOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.
Corrective Action:
BOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.
Additional Notes:
BOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.
Mfg Campaign: 11337893
Recall Date: Jul 7, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND THE INSIDE OF THE STEERING WHEEL. MONTHS LATER WHILE REVERSING THE VEHICLE INTO THE DRIVEWAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO CHAPMAN FORD. THE VEHICLE WAS DIAGNOSED AND INSPECTED. THE VEHICLE WAS REPAIRED BUT COULD POSSIBLY HAPPEN AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND THE INSIDE OF THE STEERING WHEEL. MONTHS LATER WHILE REVERSING THE VEHICLE INTO THE DRIVEWAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO CHAPMAN FORD. THE VEHICLE WAS DIAGNOSED AND INSPECTED. THE VEHICLE WAS REPAIRED BUT COULD POSSIBLY HAPPEN AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND THE INSIDE OF THE STEERING WHEEL. MONTHS LATER WHILE REVERSING THE VEHICLE INTO THE DRIVEWAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO CHAPMAN FORD. THE VEHICLE WAS DIAGNOSED AND INSPECTED. THE VEHICLE WAS REPAIRED BUT COULD POSSIBLY HAPPEN AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
Mfg Campaign: 11320455
Recall Date: Apr 7, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Corrective Action:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Additional Notes:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Mfg Campaign: 11307863
Recall Date: Feb 8, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Corrective Action:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Additional Notes:
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
Mfg Campaign: 11307863
Recall Date: Feb 8, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.
Corrective Action:
AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.
Additional Notes:
AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.
Mfg Campaign: 11278095
Recall Date: Nov 4, 2019
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