Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened
Corrective Action:
I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened
Additional Notes:
I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened
Mfg Campaign: 11606650
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Corrective Action:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Additional Notes:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Mfg Campaign: 11606287
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Corrective Action:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Additional Notes:
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
Mfg Campaign: 11606287
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact's girlfriend owns a 2016 Ford Fusion. The contact stated that while his girlfriend was reversing, the front wheels seized, and the vehicle was shaking. The vehicle then lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
Corrective Action:
The contact's girlfriend owns a 2016 Ford Fusion. The contact stated that while his girlfriend was reversing, the front wheels seized, and the vehicle was shaking. The vehicle then lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
Additional Notes:
The contact's girlfriend owns a 2016 Ford Fusion. The contact stated that while his girlfriend was reversing, the front wheels seized, and the vehicle was shaking. The vehicle then lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
Mfg Campaign: 11606188
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Mfg Campaign: 11605810
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Mfg Campaign: 11605810
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.
Mfg Campaign: 11605883
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Ford states the Power Bushing previously recalled was replaced in 2021 in my vehicle. Their replacement failed today and left me unable to safely put my car in park. While I was looking under the hood to see why it wasn't going, the car began to roll forward because I didn't realize it was not safely in park. The replacement for the recall failed and had disintegrated. Previous recall 18S20. The dealership would not replace it because it was not an open recall and after calling customer support they let us know their records showed it had been replaced. There was not protective service cap added during this "fix".
Corrective Action:
Ford states the Power Bushing previously recalled was replaced in 2021 in my vehicle. Their replacement failed today and left me unable to safely put my car in park. While I was looking under the hood to see why it wasn't going, the car began to roll forward because I didn't realize it was not safely in park. The replacement for the recall failed and had disintegrated. Previous recall 18S20. The dealership would not replace it because it was not an open recall and after calling customer support they let us know their records showed it had been replaced. There was not protective service cap added during this "fix".
Additional Notes:
Ford states the Power Bushing previously recalled was replaced in 2021 in my vehicle. Their replacement failed today and left me unable to safely put my car in park. While I was looking under the hood to see why it wasn't going, the car began to roll forward because I didn't realize it was not safely in park. The replacement for the recall failed and had disintegrated. Previous recall 18S20. The dealership would not replace it because it was not an open recall and after calling customer support they let us know their records showed it had been replaced. There was not protective service cap added during this "fix".
Mfg Campaign: 11605613
Recall Date: Jul 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 Fusion Titanium has the 2.0L Ecoboost engine with the coolant intrusion issue. This is a known issue with both Ford and the NHTSA, but after being diagnosed by a ford dealership, Ford Motor Co. will not provide any assist because it is not listed on any TSB or does not have an active recall. The models that are listed are the Edge, Focus, MKZ, and the Fusion, but Fusion models start at 2017 on the TSB. This is not accurate information because the exact same engine that is used in the Focus/Edge models and year range is used in the 2016 Fusion.
Corrective Action:
2016 Fusion Titanium has the 2.0L Ecoboost engine with the coolant intrusion issue. This is a known issue with both Ford and the NHTSA, but after being diagnosed by a ford dealership, Ford Motor Co. will not provide any assist because it is not listed on any TSB or does not have an active recall. The models that are listed are the Edge, Focus, MKZ, and the Fusion, but Fusion models start at 2017 on the TSB. This is not accurate information because the exact same engine that is used in the Focus/Edge models and year range is used in the 2016 Fusion.
Additional Notes:
2016 Fusion Titanium has the 2.0L Ecoboost engine with the coolant intrusion issue. This is a known issue with both Ford and the NHTSA, but after being diagnosed by a ford dealership, Ford Motor Co. will not provide any assist because it is not listed on any TSB or does not have an active recall. The models that are listed are the Edge, Focus, MKZ, and the Fusion, but Fusion models start at 2017 on the TSB. This is not accurate information because the exact same engine that is used in the Focus/Edge models and year range is used in the 2016 Fusion.
Mfg Campaign: 11605624
Recall Date: Jul 31, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk opening by itself.
Corrective Action:
Trunk opening by itself.
Additional Notes:
Trunk opening by itself.
Mfg Campaign: 11605512
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11605535
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11605059
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Corrective Action:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Additional Notes:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Mfg Campaign: 11605148
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Corrective Action:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Additional Notes:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Mfg Campaign: 11605148
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Corrective Action:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Additional Notes:
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
Mfg Campaign: 11605148
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Misfire #3 cylinder, coolant loss with no external signs of coolant leak. White smoke out exhaust when driving. Overheating
Corrective Action:
Misfire #3 cylinder, coolant loss with no external signs of coolant leak. White smoke out exhaust when driving. Overheating
Additional Notes:
Misfire #3 cylinder, coolant loss with no external signs of coolant leak. White smoke out exhaust when driving. Overheating
Mfg Campaign: 11605268
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while her son was driving at approximately 65 MPH, the "Low Brake Fluid" warning light was blinking. The contact attempted to slow down and depressed the brake pedal, and the brake pedal was depressed to the floorboard and the vehicle failed to respond as needed. The contact stated that her son was able to stop the vehicle and called for assistance. The contact stated that she drove to his location had a quart of brake fluid and refilled the brake fluid reservoir. The vehicle was driven back to her residence. The contact noticed that brake fluid was forming a puddle underneath the driver's side rear wheel well. The contact stated that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) repair had been completed in November 2023; for the front brake lines. The contact related the failure of the rear driver’s side brake failure to the recall. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while her son was driving at approximately 65 MPH, the "Low Brake Fluid" warning light was blinking. The contact attempted to slow down and depressed the brake pedal, and the brake pedal was depressed to the floorboard and the vehicle failed to respond as needed. The contact stated that her son was able to stop the vehicle and called for assistance. The contact stated that she drove to his location had a quart of brake fluid and refilled the brake fluid reservoir. The vehicle was driven back to her residence. The contact noticed that brake fluid was forming a puddle underneath the driver's side rear wheel well. The contact stated that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) repair had been completed in November 2023; for the front brake lines. The contact related the failure of the rear driver’s side brake failure to the recall. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while her son was driving at approximately 65 MPH, the "Low Brake Fluid" warning light was blinking. The contact attempted to slow down and depressed the brake pedal, and the brake pedal was depressed to the floorboard and the vehicle failed to respond as needed. The contact stated that her son was able to stop the vehicle and called for assistance. The contact stated that she drove to his location had a quart of brake fluid and refilled the brake fluid reservoir. The vehicle was driven back to her residence. The contact noticed that brake fluid was forming a puddle underneath the driver's side rear wheel well. The contact stated that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) repair had been completed in November 2023; for the front brake lines. The contact related the failure of the rear driver’s side brake failure to the recall. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11604441
Recall Date: Jul 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred two times since July of 2023. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The contact was made aware of Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred two times since July of 2023. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The contact was made aware of Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred two times since July of 2023. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The contact was made aware of Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11604350
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There is a " design flaw" with the vehicle where coolant leaks into the cylinder heads and you have to replace the whole engine. I have read about it in the Internet when my check engine light came on and gave me cylinder 2 misfire code.I started the car and the check engine light was off. I tried to get to work that morning and the car shut off on the middle of Interstate 81 with no warning. It was a very dangerous situation where I got stuck until it came to a complete stop and turn it back on. White smoke poured out of the tail pipe, I went home. I spoke with a Ford representative who said it is a design flaw in this engine and the whole thing needs to be replaced, with engines starting at $5,000 plus 4 days labor. He advised that the problem could happen again with the replacement. I know there is nothing you guys can do but my car died in 2 days.i have a $20,000 to pay off and only had this car a year and I am going to have to give it back and keep paying for it, for 5* years. I feel so upset and cannot believe Ford is doing this to people and getting away with it. This ruined my life and I will probably lose my job now cause I have no means of transportation. This needs to be recalled! It's not right
Corrective Action:
There is a " design flaw" with the vehicle where coolant leaks into the cylinder heads and you have to replace the whole engine. I have read about it in the Internet when my check engine light came on and gave me cylinder 2 misfire code.I started the car and the check engine light was off. I tried to get to work that morning and the car shut off on the middle of Interstate 81 with no warning. It was a very dangerous situation where I got stuck until it came to a complete stop and turn it back on. White smoke poured out of the tail pipe, I went home. I spoke with a Ford representative who said it is a design flaw in this engine and the whole thing needs to be replaced, with engines starting at $5,000 plus 4 days labor. He advised that the problem could happen again with the replacement. I know there is nothing you guys can do but my car died in 2 days.i have a $20,000 to pay off and only had this car a year and I am going to have to give it back and keep paying for it, for 5* years. I feel so upset and cannot believe Ford is doing this to people and getting away with it. This ruined my life and I will probably lose my job now cause I have no means of transportation. This needs to be recalled! It's not right
Additional Notes:
There is a " design flaw" with the vehicle where coolant leaks into the cylinder heads and you have to replace the whole engine. I have read about it in the Internet when my check engine light came on and gave me cylinder 2 misfire code.I started the car and the check engine light was off. I tried to get to work that morning and the car shut off on the middle of Interstate 81 with no warning. It was a very dangerous situation where I got stuck until it came to a complete stop and turn it back on. White smoke poured out of the tail pipe, I went home. I spoke with a Ford representative who said it is a design flaw in this engine and the whole thing needs to be replaced, with engines starting at $5,000 plus 4 days labor. He advised that the problem could happen again with the replacement. I know there is nothing you guys can do but my car died in 2 days.i have a $20,000 to pay off and only had this car a year and I am going to have to give it back and keep paying for it, for 5* years. I feel so upset and cannot believe Ford is doing this to people and getting away with it. This ruined my life and I will probably lose my job now cause I have no means of transportation. This needs to be recalled! It's not right
Mfg Campaign: 11603600
Recall Date: Jul 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.
Corrective Action:
Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.
Additional Notes:
Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.
Mfg Campaign: 11603658
Recall Date: Jul 21, 2024
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