Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Corrective Action:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Additional Notes:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Mfg Campaign: 11220144
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Corrective Action:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Additional Notes:
ON GOING! DEALERSHIP HERE IN FLORIDA STATES OKAY? STEARING IS A PROBLEMATIC , ELECTRICAL SYSTEMS NEED TO BE CHECKED, TURNING NEEDS TO CHECKED. THEY HAVE MY CAR LISTED AS A HYBRID? IT IS NOT. MULTIPLE COMPLAINTS
Mfg Campaign: 11220144
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Corrective Action:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Additional Notes:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Mfg Campaign: 11220147
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Corrective Action:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Additional Notes:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Mfg Campaign: 11220147
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Corrective Action:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Additional Notes:
ALL OFF A SUDDEN, IT WILL TAKE OFF THEN. I HAVE TO STOP AND RESET ALL THE SAFETY ISSUES
Mfg Campaign: 11220147
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE FAILED TO FULLY MOVE THE TRANSMISSION INTO THE SELECTED GEAR POSITION. AS A RESULT, THE GEAR FAILED TO SHIFT FROM DRIVE INTO PARK. THE REAR CAMERA SHOWED THAT THE GEAR HAD INADVERTENTLY GONE INTO REVERSE, WHICH ALSO SHOWED ON THE GEAR SELECTOR DISPLAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, BUT WAS STILL UNABLE TO SHIFT THE GEAR FROM REVERSE INTO PARK. THE VEHICLE WAS TOWED TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 1-(704) 875-6547) CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE DEALER FAILED TO PROVIDE THE PART TO REPAIR THE VEHICLE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE DEALER INDICATED THAT ONE OF TWO RECALL REPAIRS HAD BEEN PROVIDED AND FOR THE OWNER TO RETAIN THE VEHICLE. THE VEHICLE WAS DRIVEN FROM THE DEALER WITH EXTREME DIFFICULTY TO THE CONTACT'S RESIDENCE. UPON ARRIVAL, THE GEAR FAILED TO SHIFT INTO PARK FROM DRIVE. THE CONTACT HAD TO MANEUVER THE GEAR FROM REVERSE TO PARK WITH EXTREME DIFFICULTY. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE FAILED TO FULLY MOVE THE TRANSMISSION INTO THE SELECTED GEAR POSITION. AS A RESULT, THE GEAR FAILED TO SHIFT FROM DRIVE INTO PARK. THE REAR CAMERA SHOWED THAT THE GEAR HAD INADVERTENTLY GONE INTO REVERSE, WHICH ALSO SHOWED ON THE GEAR SELECTOR DISPLAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, BUT WAS STILL UNABLE TO SHIFT THE GEAR FROM REVERSE INTO PARK. THE VEHICLE WAS TOWED TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 1-(704) 875-6547) CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE DEALER FAILED TO PROVIDE THE PART TO REPAIR THE VEHICLE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE DEALER INDICATED THAT ONE OF TWO RECALL REPAIRS HAD BEEN PROVIDED AND FOR THE OWNER TO RETAIN THE VEHICLE. THE VEHICLE WAS DRIVEN FROM THE DEALER WITH EXTREME DIFFICULTY TO THE CONTACT'S RESIDENCE. UPON ARRIVAL, THE GEAR FAILED TO SHIFT INTO PARK FROM DRIVE. THE CONTACT HAD TO MANEUVER THE GEAR FROM REVERSE TO PARK WITH EXTREME DIFFICULTY. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE FAILED TO FULLY MOVE THE TRANSMISSION INTO THE SELECTED GEAR POSITION. AS A RESULT, THE GEAR FAILED TO SHIFT FROM DRIVE INTO PARK. THE REAR CAMERA SHOWED THAT THE GEAR HAD INADVERTENTLY GONE INTO REVERSE, WHICH ALSO SHOWED ON THE GEAR SELECTOR DISPLAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, BUT WAS STILL UNABLE TO SHIFT THE GEAR FROM REVERSE INTO PARK. THE VEHICLE WAS TOWED TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 1-(704) 875-6547) CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE DEALER FAILED TO PROVIDE THE PART TO REPAIR THE VEHICLE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE DEALER INDICATED THAT ONE OF TWO RECALL REPAIRS HAD BEEN PROVIDED AND FOR THE OWNER TO RETAIN THE VEHICLE. THE VEHICLE WAS DRIVEN FROM THE DEALER WITH EXTREME DIFFICULTY TO THE CONTACT'S RESIDENCE. UPON ARRIVAL, THE GEAR FAILED TO SHIFT INTO PARK FROM DRIVE. THE CONTACT HAD TO MANEUVER THE GEAR FROM REVERSE TO PARK WITH EXTREME DIFFICULTY. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11219460
Recall Date: Jun 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FORD FUSION SHIFTER CABLE RECALL: MY FAMILY AND I WERE ALMOST IN A HORRIBLE ACCIDENT ON 6/3/19 DUE TO THIS RECALL THAT I HAD NO CLUE ABOUT. I WAS REVERSING OUT OF A PARKING SPOT IN A BUSY SHOPPING STRIP AND MY CAR WOULDN'T SHIFT TO DRIVE. IT APPEARED TO SHIFT, I COULD MOVE THE GEAR BUT IT ACTUALLY DIDN'T SHIFT. IT KEPT REVERSING AND I ALMOST BACKED UP INTO A CAR. I IMMEDIATELY SLAMMED ON THE BRAKES AND ATTEMPTED TO SHIFT GEARS AND NOTHING. I TRIED TO PUT IT IN PARK BUT NOTHING WORKED, IT KEPT REVERSING AND I ALMOST HIT A PEDESTRIAN. I SLAMMED ON MY BRAKES AGAIN, TURNED THE IGNITION OFF AND REMOVED THE KEYS. ONCE I REMOVED THE KEYS, I SHIFTED THE GEAR INTO PARK BUT MY CAR WAS STILL ROLLING BACKWARDS, NOT AS FAST BUT STILL ROLLING. MY HUSBAND AND MY 10 YEAR OLD SON HAD TO PUSH MY CAR INTO A SAFE AREA OF THE PARKING LOT. I IMMEDIATELY PUT THE EMERGENCY BRAKES ON AND GOT OUT. I THANK GOD ME NOR MY FAMILY OR A BYSTANDER WAS HURT OR INJURED DUE TO THIS ISSUE. THIS IS HORRIFIC. I IMMEDIATELY CALLED MY WARRANTY COMPANY, THEY ARRANGED FOR MY CAR TO BE TOWED TO THE NEAREST AUTO REPAIR SHOP. I RECEIVED THE RECALL NOTICE IN THE MAIL ON 6/5/19 AND WAS SO SHOCKED AND COULDN'T BELIEVE IT. I CONTACTED PLANET FORD IN HUMBLE, TX AND THEY ARRANGED TO TOW MY CAR FROM THE AUTO REPAIR TO THEM. MY CAR IS CURRENTLY AT PLANET FORD AND THEY ARE STATING THEY DON'T HAVE AN ACTUAL FIX YET AND THAT THEY CAN PROVIDE A TEMPORARY FIX WHICH I WOULD HAVE TO PAY OUT OF POCKET $700 SOMETHING. I ASKED MULTIPLE TIMES FOR A LOANER AND THEIR RESPONSE IS "FORD WILL NOT COVER IT". I HAVE CONTACTED FORD CORPORATION 4 TIMES AND THEY'VE BEEN NO HELP AT ALL, EACH AGENT TELLS ME SOMETHING DIFFERENT. THEY ARE BLAMING THE DEALER AND THE DEALER IS BLAMING THEM. I HAVE MISSED WORK SINCE 6/4/19 AND HAVE A LOSS OF INCOME DUE TO THIS. I'M VERY DISTURBED THAT THEY'RE NOT WILING TO ASSIST AND MORE SO THAT THEY HAVE NO DATE.
Corrective Action:
FORD FUSION SHIFTER CABLE RECALL: MY FAMILY AND I WERE ALMOST IN A HORRIBLE ACCIDENT ON 6/3/19 DUE TO THIS RECALL THAT I HAD NO CLUE ABOUT. I WAS REVERSING OUT OF A PARKING SPOT IN A BUSY SHOPPING STRIP AND MY CAR WOULDN'T SHIFT TO DRIVE. IT APPEARED TO SHIFT, I COULD MOVE THE GEAR BUT IT ACTUALLY DIDN'T SHIFT. IT KEPT REVERSING AND I ALMOST BACKED UP INTO A CAR. I IMMEDIATELY SLAMMED ON THE BRAKES AND ATTEMPTED TO SHIFT GEARS AND NOTHING. I TRIED TO PUT IT IN PARK BUT NOTHING WORKED, IT KEPT REVERSING AND I ALMOST HIT A PEDESTRIAN. I SLAMMED ON MY BRAKES AGAIN, TURNED THE IGNITION OFF AND REMOVED THE KEYS. ONCE I REMOVED THE KEYS, I SHIFTED THE GEAR INTO PARK BUT MY CAR WAS STILL ROLLING BACKWARDS, NOT AS FAST BUT STILL ROLLING. MY HUSBAND AND MY 10 YEAR OLD SON HAD TO PUSH MY CAR INTO A SAFE AREA OF THE PARKING LOT. I IMMEDIATELY PUT THE EMERGENCY BRAKES ON AND GOT OUT. I THANK GOD ME NOR MY FAMILY OR A BYSTANDER WAS HURT OR INJURED DUE TO THIS ISSUE. THIS IS HORRIFIC. I IMMEDIATELY CALLED MY WARRANTY COMPANY, THEY ARRANGED FOR MY CAR TO BE TOWED TO THE NEAREST AUTO REPAIR SHOP. I RECEIVED THE RECALL NOTICE IN THE MAIL ON 6/5/19 AND WAS SO SHOCKED AND COULDN'T BELIEVE IT. I CONTACTED PLANET FORD IN HUMBLE, TX AND THEY ARRANGED TO TOW MY CAR FROM THE AUTO REPAIR TO THEM. MY CAR IS CURRENTLY AT PLANET FORD AND THEY ARE STATING THEY DON'T HAVE AN ACTUAL FIX YET AND THAT THEY CAN PROVIDE A TEMPORARY FIX WHICH I WOULD HAVE TO PAY OUT OF POCKET $700 SOMETHING. I ASKED MULTIPLE TIMES FOR A LOANER AND THEIR RESPONSE IS "FORD WILL NOT COVER IT". I HAVE CONTACTED FORD CORPORATION 4 TIMES AND THEY'VE BEEN NO HELP AT ALL, EACH AGENT TELLS ME SOMETHING DIFFERENT. THEY ARE BLAMING THE DEALER AND THE DEALER IS BLAMING THEM. I HAVE MISSED WORK SINCE 6/4/19 AND HAVE A LOSS OF INCOME DUE TO THIS. I'M VERY DISTURBED THAT THEY'RE NOT WILING TO ASSIST AND MORE SO THAT THEY HAVE NO DATE.
Additional Notes:
FORD FUSION SHIFTER CABLE RECALL: MY FAMILY AND I WERE ALMOST IN A HORRIBLE ACCIDENT ON 6/3/19 DUE TO THIS RECALL THAT I HAD NO CLUE ABOUT. I WAS REVERSING OUT OF A PARKING SPOT IN A BUSY SHOPPING STRIP AND MY CAR WOULDN'T SHIFT TO DRIVE. IT APPEARED TO SHIFT, I COULD MOVE THE GEAR BUT IT ACTUALLY DIDN'T SHIFT. IT KEPT REVERSING AND I ALMOST BACKED UP INTO A CAR. I IMMEDIATELY SLAMMED ON THE BRAKES AND ATTEMPTED TO SHIFT GEARS AND NOTHING. I TRIED TO PUT IT IN PARK BUT NOTHING WORKED, IT KEPT REVERSING AND I ALMOST HIT A PEDESTRIAN. I SLAMMED ON MY BRAKES AGAIN, TURNED THE IGNITION OFF AND REMOVED THE KEYS. ONCE I REMOVED THE KEYS, I SHIFTED THE GEAR INTO PARK BUT MY CAR WAS STILL ROLLING BACKWARDS, NOT AS FAST BUT STILL ROLLING. MY HUSBAND AND MY 10 YEAR OLD SON HAD TO PUSH MY CAR INTO A SAFE AREA OF THE PARKING LOT. I IMMEDIATELY PUT THE EMERGENCY BRAKES ON AND GOT OUT. I THANK GOD ME NOR MY FAMILY OR A BYSTANDER WAS HURT OR INJURED DUE TO THIS ISSUE. THIS IS HORRIFIC. I IMMEDIATELY CALLED MY WARRANTY COMPANY, THEY ARRANGED FOR MY CAR TO BE TOWED TO THE NEAREST AUTO REPAIR SHOP. I RECEIVED THE RECALL NOTICE IN THE MAIL ON 6/5/19 AND WAS SO SHOCKED AND COULDN'T BELIEVE IT. I CONTACTED PLANET FORD IN HUMBLE, TX AND THEY ARRANGED TO TOW MY CAR FROM THE AUTO REPAIR TO THEM. MY CAR IS CURRENTLY AT PLANET FORD AND THEY ARE STATING THEY DON'T HAVE AN ACTUAL FIX YET AND THAT THEY CAN PROVIDE A TEMPORARY FIX WHICH I WOULD HAVE TO PAY OUT OF POCKET $700 SOMETHING. I ASKED MULTIPLE TIMES FOR A LOANER AND THEIR RESPONSE IS "FORD WILL NOT COVER IT". I HAVE CONTACTED FORD CORPORATION 4 TIMES AND THEY'VE BEEN NO HELP AT ALL, EACH AGENT TELLS ME SOMETHING DIFFERENT. THEY ARE BLAMING THE DEALER AND THE DEALER IS BLAMING THEM. I HAVE MISSED WORK SINCE 6/4/19 AND HAVE A LOSS OF INCOME DUE TO THIS. I'M VERY DISTURBED THAT THEY'RE NOT WILING TO ASSIST AND MORE SO THAT THEY HAVE NO DATE.
Mfg Campaign: 11219642
Recall Date: Jun 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). DONAGHE FORD (903-441-2662, LOCATED AT 4001 INTERSTATE HWY 30, GREENVILLE, TX 75402) WAS CONTACTED AND WOULD DETERMINE IF A LOANER VEHICLE OPTION WAS AVAILABLE FOR MORE THAN A DAY. THE VEHICLE WAS STILL AT THE DEALER TO BE SERVICED AS THE DEALER KEPT FOLLOWING UP WITH NO ESTIMATED TIME FOR THE PART TO ARRIVE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). DONAGHE FORD (903-441-2662, LOCATED AT 4001 INTERSTATE HWY 30, GREENVILLE, TX 75402) WAS CONTACTED AND WOULD DETERMINE IF A LOANER VEHICLE OPTION WAS AVAILABLE FOR MORE THAN A DAY. THE VEHICLE WAS STILL AT THE DEALER TO BE SERVICED AS THE DEALER KEPT FOLLOWING UP WITH NO ESTIMATED TIME FOR THE PART TO ARRIVE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). DONAGHE FORD (903-441-2662, LOCATED AT 4001 INTERSTATE HWY 30, GREENVILLE, TX 75402) WAS CONTACTED AND WOULD DETERMINE IF A LOANER VEHICLE OPTION WAS AVAILABLE FOR MORE THAN A DAY. THE VEHICLE WAS STILL AT THE DEALER TO BE SERVICED AS THE DEALER KEPT FOLLOWING UP WITH NO ESTIMATED TIME FOR THE PART TO ARRIVE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11218485
Recall Date: Jun 7, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
'TAKATA RECALL' I WAS DRIVING TO A FRIENDS HOUSE AND AS I WAS PULLING IN THEIR DRIVEWAY TO PARK. I PUSH MY GEAR TO PARK BUT MY CAR GOES IN REVERSE GEAR WHEN I PUT IT IN TO PARK GEAR AND SO I TRIED TO MOVE MY GEAR SHIFT TO THE GEAR I WANTED BUT IT WOULDN'T MOVE ANY MORE. SO I CUT MY CAR OFF AND WHEN I CUT IT OFF IT KEPT ROLLING FORWARD SO I JUST PULLED MY EMERGENCY BRAKE AND LEFT IT AS IS.
Corrective Action:
'TAKATA RECALL' I WAS DRIVING TO A FRIENDS HOUSE AND AS I WAS PULLING IN THEIR DRIVEWAY TO PARK. I PUSH MY GEAR TO PARK BUT MY CAR GOES IN REVERSE GEAR WHEN I PUT IT IN TO PARK GEAR AND SO I TRIED TO MOVE MY GEAR SHIFT TO THE GEAR I WANTED BUT IT WOULDN'T MOVE ANY MORE. SO I CUT MY CAR OFF AND WHEN I CUT IT OFF IT KEPT ROLLING FORWARD SO I JUST PULLED MY EMERGENCY BRAKE AND LEFT IT AS IS.
Additional Notes:
'TAKATA RECALL' I WAS DRIVING TO A FRIENDS HOUSE AND AS I WAS PULLING IN THEIR DRIVEWAY TO PARK. I PUSH MY GEAR TO PARK BUT MY CAR GOES IN REVERSE GEAR WHEN I PUT IT IN TO PARK GEAR AND SO I TRIED TO MOVE MY GEAR SHIFT TO THE GEAR I WANTED BUT IT WOULDN'T MOVE ANY MORE. SO I CUT MY CAR OFF AND WHEN I CUT IT OFF IT KEPT ROLLING FORWARD SO I JUST PULLED MY EMERGENCY BRAKE AND LEFT IT AS IS.
Mfg Campaign: 11218315
Recall Date: Jun 6, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MONDAY AFTER I STARTED THE ENGINE TRYING TO DRIVE THE CAR THE SHIFTER GETTING OUT OF CONTROL AND THE COULDN'T MOVE.
Corrective Action:
ON MONDAY AFTER I STARTED THE ENGINE TRYING TO DRIVE THE CAR THE SHIFTER GETTING OUT OF CONTROL AND THE COULDN'T MOVE.
Additional Notes:
ON MONDAY AFTER I STARTED THE ENGINE TRYING TO DRIVE THE CAR THE SHIFTER GETTING OUT OF CONTROL AND THE COULDN'T MOVE.
Mfg Campaign: 11217779
Recall Date: Jun 4, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON 05/24/19 I GOT IN MY CAR AS I WAS LEAVING MY WORK, IT WOULD NOT START AND KEPT GIVING ME A MESSAGE THAT THE TRANSMISSION WAS NOT ON PARK.I RELEASED THE HANDBRAKE AND THE CAR SIMPLY ROLLED BACK.AFTER SEEING THAT THE SHIFTER DIDN'T WORK WE SEARCHED ON GOOGLE AND FOUND THAT THE SHIFTER CABLE HAS A PLASTIC BUSHING THAT BREAKS AND RENDERS THE SHIFTER USELESS.IT IS A COMMON PROBLEM IN THE FUSION AND THERE ARE MANY VIDEOS SHOWING HOW TO FIX IT.WE WENT TO O'REILLY AND BOUGHT A UNIVERSAL BUSHING KIT. AFTER 2 HOURS WE FINALLY FIXED THE CAR.IT HAPPENED AGAIN ON 06/02/19 WHICH LED ME TO SEARCH MORE ABOUT THE PROBLEM AND FOUND THIS: RECALL NUMBER 18V471000 RECALL DATE 07/16/2018 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE,AND 2013-2016 FORD FUSION VEHICLES EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS.THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION.THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY,WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED,THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 20, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE. THIS IS EXACTLY WHAT MY CAR HAS AND AFTER CALLING FORD THEY SAY MY CAR IN NOT PART OF THIS RECALL AND CAN'T HELP ME.
Corrective Action:
ON 05/24/19 I GOT IN MY CAR AS I WAS LEAVING MY WORK, IT WOULD NOT START AND KEPT GIVING ME A MESSAGE THAT THE TRANSMISSION WAS NOT ON PARK.I RELEASED THE HANDBRAKE AND THE CAR SIMPLY ROLLED BACK.AFTER SEEING THAT THE SHIFTER DIDN'T WORK WE SEARCHED ON GOOGLE AND FOUND THAT THE SHIFTER CABLE HAS A PLASTIC BUSHING THAT BREAKS AND RENDERS THE SHIFTER USELESS.IT IS A COMMON PROBLEM IN THE FUSION AND THERE ARE MANY VIDEOS SHOWING HOW TO FIX IT.WE WENT TO O'REILLY AND BOUGHT A UNIVERSAL BUSHING KIT. AFTER 2 HOURS WE FINALLY FIXED THE CAR.IT HAPPENED AGAIN ON 06/02/19 WHICH LED ME TO SEARCH MORE ABOUT THE PROBLEM AND FOUND THIS: RECALL NUMBER 18V471000 RECALL DATE 07/16/2018 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE,AND 2013-2016 FORD FUSION VEHICLES EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS.THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION.THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY,WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED,THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 20, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE. THIS IS EXACTLY WHAT MY CAR HAS AND AFTER CALLING FORD THEY SAY MY CAR IN NOT PART OF THIS RECALL AND CAN'T HELP ME.
Additional Notes:
ON 05/24/19 I GOT IN MY CAR AS I WAS LEAVING MY WORK, IT WOULD NOT START AND KEPT GIVING ME A MESSAGE THAT THE TRANSMISSION WAS NOT ON PARK.I RELEASED THE HANDBRAKE AND THE CAR SIMPLY ROLLED BACK.AFTER SEEING THAT THE SHIFTER DIDN'T WORK WE SEARCHED ON GOOGLE AND FOUND THAT THE SHIFTER CABLE HAS A PLASTIC BUSHING THAT BREAKS AND RENDERS THE SHIFTER USELESS.IT IS A COMMON PROBLEM IN THE FUSION AND THERE ARE MANY VIDEOS SHOWING HOW TO FIX IT.WE WENT TO O'REILLY AND BOUGHT A UNIVERSAL BUSHING KIT. AFTER 2 HOURS WE FINALLY FIXED THE CAR.IT HAPPENED AGAIN ON 06/02/19 WHICH LED ME TO SEARCH MORE ABOUT THE PROBLEM AND FOUND THIS: RECALL NUMBER 18V471000 RECALL DATE 07/16/2018 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE,AND 2013-2016 FORD FUSION VEHICLES EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS.THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION.THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY,WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED,THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 20, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE. THIS IS EXACTLY WHAT MY CAR HAS AND AFTER CALLING FORD THEY SAY MY CAR IN NOT PART OF THIS RECALL AND CAN'T HELP ME.
Mfg Campaign: 11217899
Recall Date: Jun 4, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). MCAULEY FORD (250 N EL CIRCULO AVE, PATTERSON, CA 95363, 1-(833) 768-9647) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). MCAULEY FORD (250 N EL CIRCULO AVE, PATTERSON, CA 95363, 1-(833) 768-9647) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). MCAULEY FORD (250 N EL CIRCULO AVE, PATTERSON, CA 95363, 1-(833) 768-9647) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11216911
Recall Date: May 30, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY ENGAGE AND DISENGAGE. BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) DIAGNOSED THAT THE BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RENDERED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 91,385.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY ENGAGE AND DISENGAGE. BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) DIAGNOSED THAT THE BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RENDERED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 91,385.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY ENGAGE AND DISENGAGE. BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) DIAGNOSED THAT THE BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RENDERED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 91,385.
Mfg Campaign: 11210368
Recall Date: May 28, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR DOES NOT MOVE WHEN SHIFTED TO 'D' DRIVE. TRANSMISSION TICKS. THEN THE CAR OFF AND BACK ON, CAR DRIVES FOR A MOMENT THEN JUST STOPS
Corrective Action:
CAR DOES NOT MOVE WHEN SHIFTED TO 'D' DRIVE. TRANSMISSION TICKS. THEN THE CAR OFF AND BACK ON, CAR DRIVES FOR A MOMENT THEN JUST STOPS
Additional Notes:
CAR DOES NOT MOVE WHEN SHIFTED TO 'D' DRIVE. TRANSMISSION TICKS. THEN THE CAR OFF AND BACK ON, CAR DRIVES FOR A MOMENT THEN JUST STOPS
Mfg Campaign: 11209819
Recall Date: May 24, 2019
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC TO HAVE THE BRAKES CHANGED, IT WAS DIFFICULT FOR THE MECHANIC TO REMOVE THE LUG NUTS TO PERFORM THE REPAIR. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC TO HAVE THE BRAKES CHANGED, IT WAS DIFFICULT FOR THE MECHANIC TO REMOVE THE LUG NUTS TO PERFORM THE REPAIR. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC TO HAVE THE BRAKES CHANGED, IT WAS DIFFICULT FOR THE MECHANIC TO REMOVE THE LUG NUTS TO PERFORM THE REPAIR. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Mfg Campaign: 11209252
Recall Date: May 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Corrective Action:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Additional Notes:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Mfg Campaign: 11209364
Recall Date: May 22, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Corrective Action:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Additional Notes:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Mfg Campaign: 11209364
Recall Date: May 22, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Corrective Action:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Additional Notes:
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Mfg Campaign: 11209364
Recall Date: May 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE IN MOTION (65 MPH) THE VEHICLES ELECTRONIC THROTTLE BODY FAILED, CAUSING THE VEHICLE TO ENTER AN EMERGENCY MODE IN WHICH THE RPMS WERE FIXED AT APPROXIMATELY 1.2K. THE ABILITY TO ACCELERATE WAS LOST COMPLETELY AND THE VEHICLE HAD TO BE COASTED OFF OF THE HIGHWAY. AN IMMEDIATE RESTART OF THE ENGINE DID NOT REMEDY THE ISSUE, BUT AFTER LEAVING THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES ON THE SIDE OF THE HIGHWAY THE ISSUE WAS RESOLVED, ALLOWING FOR FULL USE OF THE VEHICLE. AFTER THE INCIDENT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP FOR SERVICE. IT WAS DISCOVERED THAT THE THROTTLE BODY HAD "FAILED" AND NEEDED TO BE REPLACED. I KNOW THAT FORD HAS HAD AN ISSUE ON OLDER YEAR THROTTLE BODIES AND THAT A RECALL WAS ISSUED FOR THOSE. I AM HOPING THAT THESE NEWER VEHICLES WILL BE LOOKED AT, AND IF THE ISSUE IS STILL PREVALENT THE RECALL CHANGED TO INCLUDE THEM.
Corrective Action:
WHILE IN MOTION (65 MPH) THE VEHICLES ELECTRONIC THROTTLE BODY FAILED, CAUSING THE VEHICLE TO ENTER AN EMERGENCY MODE IN WHICH THE RPMS WERE FIXED AT APPROXIMATELY 1.2K. THE ABILITY TO ACCELERATE WAS LOST COMPLETELY AND THE VEHICLE HAD TO BE COASTED OFF OF THE HIGHWAY. AN IMMEDIATE RESTART OF THE ENGINE DID NOT REMEDY THE ISSUE, BUT AFTER LEAVING THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES ON THE SIDE OF THE HIGHWAY THE ISSUE WAS RESOLVED, ALLOWING FOR FULL USE OF THE VEHICLE. AFTER THE INCIDENT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP FOR SERVICE. IT WAS DISCOVERED THAT THE THROTTLE BODY HAD "FAILED" AND NEEDED TO BE REPLACED. I KNOW THAT FORD HAS HAD AN ISSUE ON OLDER YEAR THROTTLE BODIES AND THAT A RECALL WAS ISSUED FOR THOSE. I AM HOPING THAT THESE NEWER VEHICLES WILL BE LOOKED AT, AND IF THE ISSUE IS STILL PREVALENT THE RECALL CHANGED TO INCLUDE THEM.
Additional Notes:
WHILE IN MOTION (65 MPH) THE VEHICLES ELECTRONIC THROTTLE BODY FAILED, CAUSING THE VEHICLE TO ENTER AN EMERGENCY MODE IN WHICH THE RPMS WERE FIXED AT APPROXIMATELY 1.2K. THE ABILITY TO ACCELERATE WAS LOST COMPLETELY AND THE VEHICLE HAD TO BE COASTED OFF OF THE HIGHWAY. AN IMMEDIATE RESTART OF THE ENGINE DID NOT REMEDY THE ISSUE, BUT AFTER LEAVING THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES ON THE SIDE OF THE HIGHWAY THE ISSUE WAS RESOLVED, ALLOWING FOR FULL USE OF THE VEHICLE. AFTER THE INCIDENT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP FOR SERVICE. IT WAS DISCOVERED THAT THE THROTTLE BODY HAD "FAILED" AND NEEDED TO BE REPLACED. I KNOW THAT FORD HAS HAD AN ISSUE ON OLDER YEAR THROTTLE BODIES AND THAT A RECALL WAS ISSUED FOR THOSE. I AM HOPING THAT THESE NEWER VEHICLES WILL BE LOOKED AT, AND IF THE ISSUE IS STILL PREVALENT THE RECALL CHANGED TO INCLUDE THEM.
Mfg Campaign: 11209052
Recall Date: May 21, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE WAS STATIONARY AND WHEN I DECIDED TO SWITCH GEAR INTO DRIVE I REALIZED IT WOULD GO INTO GEAR CORRECTLY I DIDN'T KNOW WHAT ELSE TO DO SO I GOT MY CAR TOWED TO GET OUT OF A PRIVATELY OWNED PARKING LOT. I LOOKED UP TO SEE IF THERE WAS A RECALL I DIDN'T KNOW ABOUT AND IT'S SO CRAZY BECAUSE THE RECALL JUST ANNOUNCED A FEW DAYS AGO.
Corrective Action:
MY VEHICLE WAS STATIONARY AND WHEN I DECIDED TO SWITCH GEAR INTO DRIVE I REALIZED IT WOULD GO INTO GEAR CORRECTLY I DIDN'T KNOW WHAT ELSE TO DO SO I GOT MY CAR TOWED TO GET OUT OF A PRIVATELY OWNED PARKING LOT. I LOOKED UP TO SEE IF THERE WAS A RECALL I DIDN'T KNOW ABOUT AND IT'S SO CRAZY BECAUSE THE RECALL JUST ANNOUNCED A FEW DAYS AGO.
Additional Notes:
MY VEHICLE WAS STATIONARY AND WHEN I DECIDED TO SWITCH GEAR INTO DRIVE I REALIZED IT WOULD GO INTO GEAR CORRECTLY I DIDN'T KNOW WHAT ELSE TO DO SO I GOT MY CAR TOWED TO GET OUT OF A PRIVATELY OWNED PARKING LOT. I LOOKED UP TO SEE IF THERE WAS A RECALL I DIDN'T KNOW ABOUT AND IT'S SO CRAZY BECAUSE THE RECALL JUST ANNOUNCED A FEW DAYS AGO.
Mfg Campaign: 11208540
Recall Date: May 19, 2019
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