Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BUSHING THAT ATTACHES TO THE SHIFTER CABLE BROKE FROM THE TRANSMISSION, WHICH MADE MY CAR APPEAR TO BE IN PARK, HOWEVER, IT WAS NOT. I WAS PUMPING GAS, WHEN I WAS DONE, I TURNED MY CAR ON AND WENT TO TAKE IT OUT OF PARK AND IT WOULD NOT MOVE, SHOWING MY CAR WAS IN ANOTHER GEAR, WHICH CAUSED MY CAR TO ROLL FORWARD ALMOST SLAMMING INTO THE GAS STATION. THE PARKING BRAKE WAS NOT APPLIED UNTIL AFTER THIS HAPPENED. THIS LEFT US STRANDED FOR OVER 8 HOURS IN SNOW, MY CAR WAS NOT TOWED UNTIL THE NEXT DAY. IT TOOK UNTIL THE NEXT MORNING FOR FORD TO HELP WITH TOWING, I WAS TOLD I WAS OUT OF LUCK BASICALLY BECAUSE OF OTHER WRECKS. I THEN HAD A TOWING BILL TO PAY FOR. I ALSO HAVE A BILL FOR REPAIRS THAT I HAVE REFUSED TO PAY BECAUSE OF THE RECALL (THEY SAID MY CAR WAS NOT ON THE LIST, ONE MECHANIC SAYS HE KNOWS MINE SHOULD BE BECAUSE THIS IS A HUGE KNOWN ISSUE). I CALLED THE HOTLINE AND DID NOT GET ANYWHERE, THEY WERE RUDE. I WAS ADVISED IF THIS HIT THE RECALL LIST, THEN I WOULD BE REIMBURSED. HOWEVER, PRIOR TO THIS AND STILL, WHEN YOU TOUCH THE BRAKES, THERE IS A NOISE IN THE SHIFTER, WHICH HAS BEEN REPAIRED A FEW TIMES, THEN I'M TOLD THERE IS NO PERMANENT FIX FOR IT, IT WILL KEEP DOING THIS AFTER EVERY REPAIR. WHY? I FEEL UNSAFE FOR MY CHILDREN AND MYSELF IN THIS CAR, GRANTED I LOVE THE FORD FUSION COMFORT AND HOW IT RIDES SMOOTH. NOT ONLY HAVE I HAD THESE ISSUES, I'VE PUT 3 SETS OF BRAND NEW TIRES ON IT, YET EVERY TIME I'M TOLD THERE IS NO ISSUE WITH THE ALIGNMENT OR ANYTHING. I SHOULD NOT NEED NEW TIRES AFTER 10,000 MILES! IF I COULD TRADE THIS IN, I WOULD BECAUSE IT'S PUT ME IN DEBT WITH 3 SETS OF TIRES AND TOWINGS.
Corrective Action:
THE BUSHING THAT ATTACHES TO THE SHIFTER CABLE BROKE FROM THE TRANSMISSION, WHICH MADE MY CAR APPEAR TO BE IN PARK, HOWEVER, IT WAS NOT. I WAS PUMPING GAS, WHEN I WAS DONE, I TURNED MY CAR ON AND WENT TO TAKE IT OUT OF PARK AND IT WOULD NOT MOVE, SHOWING MY CAR WAS IN ANOTHER GEAR, WHICH CAUSED MY CAR TO ROLL FORWARD ALMOST SLAMMING INTO THE GAS STATION. THE PARKING BRAKE WAS NOT APPLIED UNTIL AFTER THIS HAPPENED. THIS LEFT US STRANDED FOR OVER 8 HOURS IN SNOW, MY CAR WAS NOT TOWED UNTIL THE NEXT DAY. IT TOOK UNTIL THE NEXT MORNING FOR FORD TO HELP WITH TOWING, I WAS TOLD I WAS OUT OF LUCK BASICALLY BECAUSE OF OTHER WRECKS. I THEN HAD A TOWING BILL TO PAY FOR. I ALSO HAVE A BILL FOR REPAIRS THAT I HAVE REFUSED TO PAY BECAUSE OF THE RECALL (THEY SAID MY CAR WAS NOT ON THE LIST, ONE MECHANIC SAYS HE KNOWS MINE SHOULD BE BECAUSE THIS IS A HUGE KNOWN ISSUE). I CALLED THE HOTLINE AND DID NOT GET ANYWHERE, THEY WERE RUDE. I WAS ADVISED IF THIS HIT THE RECALL LIST, THEN I WOULD BE REIMBURSED. HOWEVER, PRIOR TO THIS AND STILL, WHEN YOU TOUCH THE BRAKES, THERE IS A NOISE IN THE SHIFTER, WHICH HAS BEEN REPAIRED A FEW TIMES, THEN I'M TOLD THERE IS NO PERMANENT FIX FOR IT, IT WILL KEEP DOING THIS AFTER EVERY REPAIR. WHY? I FEEL UNSAFE FOR MY CHILDREN AND MYSELF IN THIS CAR, GRANTED I LOVE THE FORD FUSION COMFORT AND HOW IT RIDES SMOOTH. NOT ONLY HAVE I HAD THESE ISSUES, I'VE PUT 3 SETS OF BRAND NEW TIRES ON IT, YET EVERY TIME I'M TOLD THERE IS NO ISSUE WITH THE ALIGNMENT OR ANYTHING. I SHOULD NOT NEED NEW TIRES AFTER 10,000 MILES! IF I COULD TRADE THIS IN, I WOULD BECAUSE IT'S PUT ME IN DEBT WITH 3 SETS OF TIRES AND TOWINGS.
Additional Notes:
THE BUSHING THAT ATTACHES TO THE SHIFTER CABLE BROKE FROM THE TRANSMISSION, WHICH MADE MY CAR APPEAR TO BE IN PARK, HOWEVER, IT WAS NOT. I WAS PUMPING GAS, WHEN I WAS DONE, I TURNED MY CAR ON AND WENT TO TAKE IT OUT OF PARK AND IT WOULD NOT MOVE, SHOWING MY CAR WAS IN ANOTHER GEAR, WHICH CAUSED MY CAR TO ROLL FORWARD ALMOST SLAMMING INTO THE GAS STATION. THE PARKING BRAKE WAS NOT APPLIED UNTIL AFTER THIS HAPPENED. THIS LEFT US STRANDED FOR OVER 8 HOURS IN SNOW, MY CAR WAS NOT TOWED UNTIL THE NEXT DAY. IT TOOK UNTIL THE NEXT MORNING FOR FORD TO HELP WITH TOWING, I WAS TOLD I WAS OUT OF LUCK BASICALLY BECAUSE OF OTHER WRECKS. I THEN HAD A TOWING BILL TO PAY FOR. I ALSO HAVE A BILL FOR REPAIRS THAT I HAVE REFUSED TO PAY BECAUSE OF THE RECALL (THEY SAID MY CAR WAS NOT ON THE LIST, ONE MECHANIC SAYS HE KNOWS MINE SHOULD BE BECAUSE THIS IS A HUGE KNOWN ISSUE). I CALLED THE HOTLINE AND DID NOT GET ANYWHERE, THEY WERE RUDE. I WAS ADVISED IF THIS HIT THE RECALL LIST, THEN I WOULD BE REIMBURSED. HOWEVER, PRIOR TO THIS AND STILL, WHEN YOU TOUCH THE BRAKES, THERE IS A NOISE IN THE SHIFTER, WHICH HAS BEEN REPAIRED A FEW TIMES, THEN I'M TOLD THERE IS NO PERMANENT FIX FOR IT, IT WILL KEEP DOING THIS AFTER EVERY REPAIR. WHY? I FEEL UNSAFE FOR MY CHILDREN AND MYSELF IN THIS CAR, GRANTED I LOVE THE FORD FUSION COMFORT AND HOW IT RIDES SMOOTH. NOT ONLY HAVE I HAD THESE ISSUES, I'VE PUT 3 SETS OF BRAND NEW TIRES ON IT, YET EVERY TIME I'M TOLD THERE IS NO ISSUE WITH THE ALIGNMENT OR ANYTHING. I SHOULD NOT NEED NEW TIRES AFTER 10,000 MILES! IF I COULD TRADE THIS IN, I WOULD BECAUSE IT'S PUT ME IN DEBT WITH 3 SETS OF TIRES AND TOWINGS.
Mfg Campaign: 11208193
Recall Date: May 17, 2019
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Corrective Action:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Additional Notes:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Mfg Campaign: 11207408
Recall Date: May 14, 2019
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Corrective Action:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Additional Notes:
DRIVER SEAT (BASE) MOVES WHILE DRIVING AND (DRIVER SIDE) WIPER BLADES HESITATES DURING MEDIUM AND FAST SETTING.
Mfg Campaign: 11207408
Recall Date: May 14, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING STOPPED WORKING AND BECAME VERY STIFF MAKING IT NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. NEARLY CAUSED A FATAL ACCIDENT. A LIGHT CAME ON STATING "STEERING ASSIST FAULT SERVICE REQUIRED". THIS APPEARS TO BE A KNOWN ISSUE AD WAS PART OF A RECALL BY FORD IN PREVIOUS YEARS BUT HAVE NO RECALL HAS BEEN ISSUED FOR THE 2016 YEAR MODEL. THE VEHICLE WAS ON A COUNTY ROAD WHEN IT OCCURRED. NORMAL DRIVING WHEN THE STEERING WENT OUT. THANKFULLY TRAFFIC WAS LIGHT.
Corrective Action:
STEERING STOPPED WORKING AND BECAME VERY STIFF MAKING IT NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. NEARLY CAUSED A FATAL ACCIDENT. A LIGHT CAME ON STATING "STEERING ASSIST FAULT SERVICE REQUIRED". THIS APPEARS TO BE A KNOWN ISSUE AD WAS PART OF A RECALL BY FORD IN PREVIOUS YEARS BUT HAVE NO RECALL HAS BEEN ISSUED FOR THE 2016 YEAR MODEL. THE VEHICLE WAS ON A COUNTY ROAD WHEN IT OCCURRED. NORMAL DRIVING WHEN THE STEERING WENT OUT. THANKFULLY TRAFFIC WAS LIGHT.
Additional Notes:
STEERING STOPPED WORKING AND BECAME VERY STIFF MAKING IT NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. NEARLY CAUSED A FATAL ACCIDENT. A LIGHT CAME ON STATING "STEERING ASSIST FAULT SERVICE REQUIRED". THIS APPEARS TO BE A KNOWN ISSUE AD WAS PART OF A RECALL BY FORD IN PREVIOUS YEARS BUT HAVE NO RECALL HAS BEEN ISSUED FOR THE 2016 YEAR MODEL. THE VEHICLE WAS ON A COUNTY ROAD WHEN IT OCCURRED. NORMAL DRIVING WHEN THE STEERING WENT OUT. THANKFULLY TRAFFIC WAS LIGHT.
Mfg Campaign: 11207201
Recall Date: May 13, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Corrective Action:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Additional Notes:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Mfg Campaign: 11206551
Recall Date: May 9, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Corrective Action:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Additional Notes:
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Mfg Campaign: 11206551
Recall Date: May 9, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11206091
Recall Date: May 7, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11206091
Recall Date: May 7, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE BUSHING DETACHED FROM THE TRANSMISSION AND CAUSED THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE EMERGENCY BRAKE WERE NOT ENGAGED. LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) AND MANUFACTURER STATED THAT THERE WAS NO RECALL TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH THE DEALER IN THE NEXT TEN DAYS. THE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE BUSHING DETACHED FROM THE TRANSMISSION AND CAUSED THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE EMERGENCY BRAKE WERE NOT ENGAGED. LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) AND MANUFACTURER STATED THAT THERE WAS NO RECALL TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH THE DEALER IN THE NEXT TEN DAYS. THE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE BUSHING DETACHED FROM THE TRANSMISSION AND CAUSED THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE EMERGENCY BRAKE WERE NOT ENGAGED. LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) AND MANUFACTURER STATED THAT THERE WAS NO RECALL TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH THE DEALER IN THE NEXT TEN DAYS. THE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11205336
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11197313
Recall Date: Apr 19, 2019
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE IN REVERSE, THE BACK-UP CAMERA WOULD NOT DISPLAY AN IMAGE. WHEN THE TRANSMISSION WAS IN THE DRIVE POSITION, THE BACK-UP CAMERA ERRONEOUSLY DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (KERRY FORD, 155 W. KEMPER RD, CINCINNATI, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11197313
Recall Date: Apr 19, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE JUST RECENTLY PURCHASED MY 2016 FORD FUSION AWD VEHICLE AND THE CHECK ENGINE LIGHT HAS COME ON. I HAD A PROFESSIONAL SCANNER RUN THE CODE AND IT HAS TO DO WITH FAULTY EMISSION SENSORS NEAR THE GAS TANK, WHICH I HAVE HEARD ARE COMMON FOR THESE VEHICLES. NO RECALL MEANS I'M OUT $300 AFTER JUST PURCHASING A BRAND NEW "USED" VEHICLE.
Corrective Action:
I HAVE JUST RECENTLY PURCHASED MY 2016 FORD FUSION AWD VEHICLE AND THE CHECK ENGINE LIGHT HAS COME ON. I HAD A PROFESSIONAL SCANNER RUN THE CODE AND IT HAS TO DO WITH FAULTY EMISSION SENSORS NEAR THE GAS TANK, WHICH I HAVE HEARD ARE COMMON FOR THESE VEHICLES. NO RECALL MEANS I'M OUT $300 AFTER JUST PURCHASING A BRAND NEW "USED" VEHICLE.
Additional Notes:
I HAVE JUST RECENTLY PURCHASED MY 2016 FORD FUSION AWD VEHICLE AND THE CHECK ENGINE LIGHT HAS COME ON. I HAD A PROFESSIONAL SCANNER RUN THE CODE AND IT HAS TO DO WITH FAULTY EMISSION SENSORS NEAR THE GAS TANK, WHICH I HAVE HEARD ARE COMMON FOR THESE VEHICLES. NO RECALL MEANS I'M OUT $300 AFTER JUST PURCHASING A BRAND NEW "USED" VEHICLE.
Mfg Campaign: 11196917
Recall Date: Apr 17, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT LEASED A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWERVED INDEPENDENTLY, ROLLED OVER TWICE, AND LANDED IN A WET FIELD. THE CONTACT WAS UNSURE IF THE DRIVER BLACKED OUT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE BODY AND WHIPLASH. THE PASSENGER ALSO SUSTAINED BRUISES AND WHIPLASH FROM THE SIDE WINDOW THAT WAS WRAPPED AROUND HER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-152226495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT LEASED A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWERVED INDEPENDENTLY, ROLLED OVER TWICE, AND LANDED IN A WET FIELD. THE CONTACT WAS UNSURE IF THE DRIVER BLACKED OUT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE BODY AND WHIPLASH. THE PASSENGER ALSO SUSTAINED BRUISES AND WHIPLASH FROM THE SIDE WINDOW THAT WAS WRAPPED AROUND HER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-152226495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT LEASED A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWERVED INDEPENDENTLY, ROLLED OVER TWICE, AND LANDED IN A WET FIELD. THE CONTACT WAS UNSURE IF THE DRIVER BLACKED OUT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE BODY AND WHIPLASH. THE PASSENGER ALSO SUSTAINED BRUISES AND WHIPLASH FROM THE SIDE WINDOW THAT WAS WRAPPED AROUND HER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-152226495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11196667
Recall Date: Apr 16, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Corrective Action:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Additional Notes:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Mfg Campaign: 11195670
Recall Date: Apr 11, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Corrective Action:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Additional Notes:
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Mfg Campaign: 11195670
Recall Date: Apr 11, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS REFLECTING IN PARK ON THE SHIFTER, BUT THE CAR WAS STILL IN DRIVE AND ROLLING WHILE IN A FAST FOOD DRIVE THRU. THE SHIFTER GOT LOCKED EVENTUALLY IN PARK BUT CAR WAS STILL MOVING. HAD IT TOWED AND THEN CAR WOULDN'T START DUE TO SHIFTER BEING LOCKED. BUSHINGS AROUND TRANSMISSION SHIFTER WERE BROKEN. ON SECOND OCCASSION WENT TO START CAR AND WOULD NOT START DUE TO BUSHINGS ON TRANSMISSION BEING BROKEN. MANUFACTURER RECALL 18S20 NHTSA RECALL # 18V471. FORD HAS REFUSED TO REIMBURSE ME OR FIX THIS ISSUE. IT HAS COST OVER $300 IN UNPLANNED EXPENSES AS WELL AS SAFETY ISSUES. CAN PROVIDE DOCUMENTATION UPON REQUEST
Corrective Action:
VEHICLE WAS REFLECTING IN PARK ON THE SHIFTER, BUT THE CAR WAS STILL IN DRIVE AND ROLLING WHILE IN A FAST FOOD DRIVE THRU. THE SHIFTER GOT LOCKED EVENTUALLY IN PARK BUT CAR WAS STILL MOVING. HAD IT TOWED AND THEN CAR WOULDN'T START DUE TO SHIFTER BEING LOCKED. BUSHINGS AROUND TRANSMISSION SHIFTER WERE BROKEN. ON SECOND OCCASSION WENT TO START CAR AND WOULD NOT START DUE TO BUSHINGS ON TRANSMISSION BEING BROKEN. MANUFACTURER RECALL 18S20 NHTSA RECALL # 18V471. FORD HAS REFUSED TO REIMBURSE ME OR FIX THIS ISSUE. IT HAS COST OVER $300 IN UNPLANNED EXPENSES AS WELL AS SAFETY ISSUES. CAN PROVIDE DOCUMENTATION UPON REQUEST
Additional Notes:
VEHICLE WAS REFLECTING IN PARK ON THE SHIFTER, BUT THE CAR WAS STILL IN DRIVE AND ROLLING WHILE IN A FAST FOOD DRIVE THRU. THE SHIFTER GOT LOCKED EVENTUALLY IN PARK BUT CAR WAS STILL MOVING. HAD IT TOWED AND THEN CAR WOULDN'T START DUE TO SHIFTER BEING LOCKED. BUSHINGS AROUND TRANSMISSION SHIFTER WERE BROKEN. ON SECOND OCCASSION WENT TO START CAR AND WOULD NOT START DUE TO BUSHINGS ON TRANSMISSION BEING BROKEN. MANUFACTURER RECALL 18S20 NHTSA RECALL # 18V471. FORD HAS REFUSED TO REIMBURSE ME OR FIX THIS ISSUE. IT HAS COST OVER $300 IN UNPLANNED EXPENSES AS WELL AS SAFETY ISSUES. CAN PROVIDE DOCUMENTATION UPON REQUEST
Mfg Campaign: 11195349
Recall Date: Apr 10, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITHIN THE PAST 4 MONTHS, AS OF TODAY, APRIL 08,2019, I HAVE FOUND ALL MY WINDOWS DOWN ON MY VEHICLE WHEN PARKED. IT HAS HAPPENED TWICE AT WORK, ONCE AT HOME, AND ONCE AT SHOPPING MALL. ON TODAY, APRIL 08,2019 I ENTERED WORK AT 5:45AM(LIGHT RAIN). AT 9:30AM, I EXITED MY WORK AREA TO GO TO ANOTHER BUILDING, AND FOUND ALL FOUR(4)OF MY WINDOWS DOWN AND IT WAS POURING DOWN RAINING. MY VEHICLE WAS ALSO FULL OF HOUSEHOLD ITEMS PURCHASED. I WOULD LIKE TO KNOW IF THIS PROBLEM HAS BEEN REPORTED BY ANY OTHER OWNERS OF THIS CAR. I THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT AND LOOK FORWARD TO A RESPONSE.
Corrective Action:
WITHIN THE PAST 4 MONTHS, AS OF TODAY, APRIL 08,2019, I HAVE FOUND ALL MY WINDOWS DOWN ON MY VEHICLE WHEN PARKED. IT HAS HAPPENED TWICE AT WORK, ONCE AT HOME, AND ONCE AT SHOPPING MALL. ON TODAY, APRIL 08,2019 I ENTERED WORK AT 5:45AM(LIGHT RAIN). AT 9:30AM, I EXITED MY WORK AREA TO GO TO ANOTHER BUILDING, AND FOUND ALL FOUR(4)OF MY WINDOWS DOWN AND IT WAS POURING DOWN RAINING. MY VEHICLE WAS ALSO FULL OF HOUSEHOLD ITEMS PURCHASED. I WOULD LIKE TO KNOW IF THIS PROBLEM HAS BEEN REPORTED BY ANY OTHER OWNERS OF THIS CAR. I THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT AND LOOK FORWARD TO A RESPONSE.
Additional Notes:
WITHIN THE PAST 4 MONTHS, AS OF TODAY, APRIL 08,2019, I HAVE FOUND ALL MY WINDOWS DOWN ON MY VEHICLE WHEN PARKED. IT HAS HAPPENED TWICE AT WORK, ONCE AT HOME, AND ONCE AT SHOPPING MALL. ON TODAY, APRIL 08,2019 I ENTERED WORK AT 5:45AM(LIGHT RAIN). AT 9:30AM, I EXITED MY WORK AREA TO GO TO ANOTHER BUILDING, AND FOUND ALL FOUR(4)OF MY WINDOWS DOWN AND IT WAS POURING DOWN RAINING. MY VEHICLE WAS ALSO FULL OF HOUSEHOLD ITEMS PURCHASED. I WOULD LIKE TO KNOW IF THIS PROBLEM HAS BEEN REPORTED BY ANY OTHER OWNERS OF THIS CAR. I THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT AND LOOK FORWARD TO A RESPONSE.
Mfg Campaign: 11194584
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING WILL STOP WORKING.
Corrective Action:
STEERING WILL STOP WORKING.
Additional Notes:
STEERING WILL STOP WORKING.
Mfg Campaign: 11193743
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
IN MAY OF 2017 MY TRANSMISSION WAS CAUSING MY CAR TO JERK FORWARD SEVERELY WHEN EVER I TRIED TO PUT ON THE GAS. A FORD DEALERSHIP REPLACED/FIXED MY TRANSMISSION WHICH WAS UNDER WARRANTEE AT THE TIME. NOW, LESS THEN 2 YEARS LATER AND 22,000 MILES LATER THE EXACT SAME THING IS HAPPENING AGAIN. I BROUGHT IT TO A MACHINIC WHO SAID TO FIX IT, THEY WOULD HAVE TO BASICALLY DO THE EXACT SAME THING THE FORD DEALERSHIP DID TO FIX IT BECAUSE THE TRANSMISSION IS SHOT! NOW I AM JUST OUT OF WARRANTEE I HAVE TO FOOT THE BILL. IT WAS BAD ENOUGH NEEDING A NEW TRANSMISSION JUST A YEAR AFTER GETTING THE CAR, BUT THEN NEEDING ANOTHER NEW TRANSMISSION LESS THEN 2 YEARS LATER IS NOT RIGHT? FORD HAD BEEN NO HELP!
Corrective Action:
IN MAY OF 2017 MY TRANSMISSION WAS CAUSING MY CAR TO JERK FORWARD SEVERELY WHEN EVER I TRIED TO PUT ON THE GAS. A FORD DEALERSHIP REPLACED/FIXED MY TRANSMISSION WHICH WAS UNDER WARRANTEE AT THE TIME. NOW, LESS THEN 2 YEARS LATER AND 22,000 MILES LATER THE EXACT SAME THING IS HAPPENING AGAIN. I BROUGHT IT TO A MACHINIC WHO SAID TO FIX IT, THEY WOULD HAVE TO BASICALLY DO THE EXACT SAME THING THE FORD DEALERSHIP DID TO FIX IT BECAUSE THE TRANSMISSION IS SHOT! NOW I AM JUST OUT OF WARRANTEE I HAVE TO FOOT THE BILL. IT WAS BAD ENOUGH NEEDING A NEW TRANSMISSION JUST A YEAR AFTER GETTING THE CAR, BUT THEN NEEDING ANOTHER NEW TRANSMISSION LESS THEN 2 YEARS LATER IS NOT RIGHT? FORD HAD BEEN NO HELP!
Additional Notes:
IN MAY OF 2017 MY TRANSMISSION WAS CAUSING MY CAR TO JERK FORWARD SEVERELY WHEN EVER I TRIED TO PUT ON THE GAS. A FORD DEALERSHIP REPLACED/FIXED MY TRANSMISSION WHICH WAS UNDER WARRANTEE AT THE TIME. NOW, LESS THEN 2 YEARS LATER AND 22,000 MILES LATER THE EXACT SAME THING IS HAPPENING AGAIN. I BROUGHT IT TO A MACHINIC WHO SAID TO FIX IT, THEY WOULD HAVE TO BASICALLY DO THE EXACT SAME THING THE FORD DEALERSHIP DID TO FIX IT BECAUSE THE TRANSMISSION IS SHOT! NOW I AM JUST OUT OF WARRANTEE I HAVE TO FOOT THE BILL. IT WAS BAD ENOUGH NEEDING A NEW TRANSMISSION JUST A YEAR AFTER GETTING THE CAR, BUT THEN NEEDING ANOTHER NEW TRANSMISSION LESS THEN 2 YEARS LATER IS NOT RIGHT? FORD HAD BEEN NO HELP!
Mfg Campaign: 11192076
Recall Date: Mar 27, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'M LOSING HAS VERY FAST
Corrective Action:
I'M LOSING HAS VERY FAST
Additional Notes:
I'M LOSING HAS VERY FAST
Mfg Campaign: 11190446
Recall Date: Mar 21, 2019
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