Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STARTED REVERSING WHILE GEAR SHIFT WAS IN DRIVE POSITION. PUT CAR BACK INTO PARK, THEN BACK INTO DRIVE VEHICLE DID NOT MOVE. TURNED VEHICLE OFF AND VEHICLE BEGAN TO ROLL WHILE IN PARK ON FLAT LEVEL GROUND. VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR SERVICE AND WAS ESTIMATED $429 FOR REPAIR OF SHIFTER CABLE BUSHING. HOWEVER I WAS INFORMED MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE OF THE MANUFACTURE DATE OF THE VEHICLE. THE IDENTICAL RECALL IS 18S20. PLEASE INVESTIGATE OTHER DATE MADE VEHICLES FOR 2016 FORD FUSION. *TR
Corrective Action:
VEHICLE STARTED REVERSING WHILE GEAR SHIFT WAS IN DRIVE POSITION. PUT CAR BACK INTO PARK, THEN BACK INTO DRIVE VEHICLE DID NOT MOVE. TURNED VEHICLE OFF AND VEHICLE BEGAN TO ROLL WHILE IN PARK ON FLAT LEVEL GROUND. VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR SERVICE AND WAS ESTIMATED $429 FOR REPAIR OF SHIFTER CABLE BUSHING. HOWEVER I WAS INFORMED MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE OF THE MANUFACTURE DATE OF THE VEHICLE. THE IDENTICAL RECALL IS 18S20. PLEASE INVESTIGATE OTHER DATE MADE VEHICLES FOR 2016 FORD FUSION. *TR
Additional Notes:
VEHICLE STARTED REVERSING WHILE GEAR SHIFT WAS IN DRIVE POSITION. PUT CAR BACK INTO PARK, THEN BACK INTO DRIVE VEHICLE DID NOT MOVE. TURNED VEHICLE OFF AND VEHICLE BEGAN TO ROLL WHILE IN PARK ON FLAT LEVEL GROUND. VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR SERVICE AND WAS ESTIMATED $429 FOR REPAIR OF SHIFTER CABLE BUSHING. HOWEVER I WAS INFORMED MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE OF THE MANUFACTURE DATE OF THE VEHICLE. THE IDENTICAL RECALL IS 18S20. PLEASE INVESTIGATE OTHER DATE MADE VEHICLES FOR 2016 FORD FUSION. *TR
Mfg Campaign: 11172761
Recall Date: Jan 29, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I FIRST RECEIVED MY CAR, A FEW WEEKS LATER I TRIED TO STOP MY CAR AT A UPCOMING TRAFFIC LIGHT AND IT FAILED TO STOP WHICH CAUSED A 3 CAR COLLISION. I TOOK IT TO FORD AND HAD IT SERVICED WITH A GOOD BIT OF DAMAGE AND ASKED THAT THEY PLEASE LOOK AT BRAKES BECAUSE IT DIDN'T STOP CORRECTLY. WHEN I RECEIVED CAR BACK ASSUMED THEY CHECKED BRAKES AND IT WAS OK. GOT INTO A SPIN OUT ON THE HIGHWAY AT ANOTHER TIME WHEN I TRIED TO BREAK MY CAR. WENT TO THE HOSPITAL WAS PREGNANT AND HURT MY BACK. THEN, KEPT HEARING A HORRIBLE NOISE COMING FROM MY BREAKS FOR A WHILE, KEPT PUTTING BRAKE FLUID IN THINKING THAT WAS IT. ONE DAY DECIDED TO LOOK AT MY WHEELS AND THE RIMS ON BOTH MY BACK TIRES ARE BLACK. I ASSUMED IT WAS FROM BREAK DUST AND RUBBING. AT THIS POINT WHEN I STOP MY CAR THE CAR DOESN'T STOP IMMEDIATELY. IN ORDER TO STOP THE CAR YOU HAVE TO SLAM THE PEDAL TO THE GROUND AND BEGIN STOPPING EARLY, AND BE VERY CAREFUL WHILE DRIVING. TOOK IT TO A MECHANIC AND BOUGHT THE PARTS. THE MECHNIC BEGAN DOING THE WORK AND CAME TO ME AND SAID WHAT I BELIEVE IS THE ROTOR IS WORN COMPLETELY OFF, THERE IS PARTS MISSING ON THE BRAKE AND IT WAS PUT TOGETHER INCORRECTLY. I AM HIGHLY PISSED AS I AM FINANCING THIS CAR, HAVEN'T DRIVEN IT IN MONTHS NOW BECAUSE IT'S UNDRIVABLE. VERY UNSAFE TO DRIVE AND ALL BECAUSE IT WASN'T PUT TOGETHER CORRECTLY, MORE CHARGES ARE BEING SLAPPED ON BECAUSE OF THE DAMAGE. HAVE GOT IN TO ACCIDENTS, BEEN PUT IN DANGER AND HAVE BEEN ASKING ABOUT MY BRAKES SINCE I GOT MY CAR. I'M PAYING FOR A CAR I CAN'T DRIVE. SINCE I GOT THE CAR THE MAJORITY OF THE TIME IT'S SAT BECAUSE I AM VERY AFRAID TO OPERATE THE VEHICLE ESPECIALLY IN RAIN AND SNOW.
Corrective Action:
WHEN I FIRST RECEIVED MY CAR, A FEW WEEKS LATER I TRIED TO STOP MY CAR AT A UPCOMING TRAFFIC LIGHT AND IT FAILED TO STOP WHICH CAUSED A 3 CAR COLLISION. I TOOK IT TO FORD AND HAD IT SERVICED WITH A GOOD BIT OF DAMAGE AND ASKED THAT THEY PLEASE LOOK AT BRAKES BECAUSE IT DIDN'T STOP CORRECTLY. WHEN I RECEIVED CAR BACK ASSUMED THEY CHECKED BRAKES AND IT WAS OK. GOT INTO A SPIN OUT ON THE HIGHWAY AT ANOTHER TIME WHEN I TRIED TO BREAK MY CAR. WENT TO THE HOSPITAL WAS PREGNANT AND HURT MY BACK. THEN, KEPT HEARING A HORRIBLE NOISE COMING FROM MY BREAKS FOR A WHILE, KEPT PUTTING BRAKE FLUID IN THINKING THAT WAS IT. ONE DAY DECIDED TO LOOK AT MY WHEELS AND THE RIMS ON BOTH MY BACK TIRES ARE BLACK. I ASSUMED IT WAS FROM BREAK DUST AND RUBBING. AT THIS POINT WHEN I STOP MY CAR THE CAR DOESN'T STOP IMMEDIATELY. IN ORDER TO STOP THE CAR YOU HAVE TO SLAM THE PEDAL TO THE GROUND AND BEGIN STOPPING EARLY, AND BE VERY CAREFUL WHILE DRIVING. TOOK IT TO A MECHANIC AND BOUGHT THE PARTS. THE MECHNIC BEGAN DOING THE WORK AND CAME TO ME AND SAID WHAT I BELIEVE IS THE ROTOR IS WORN COMPLETELY OFF, THERE IS PARTS MISSING ON THE BRAKE AND IT WAS PUT TOGETHER INCORRECTLY. I AM HIGHLY PISSED AS I AM FINANCING THIS CAR, HAVEN'T DRIVEN IT IN MONTHS NOW BECAUSE IT'S UNDRIVABLE. VERY UNSAFE TO DRIVE AND ALL BECAUSE IT WASN'T PUT TOGETHER CORRECTLY, MORE CHARGES ARE BEING SLAPPED ON BECAUSE OF THE DAMAGE. HAVE GOT IN TO ACCIDENTS, BEEN PUT IN DANGER AND HAVE BEEN ASKING ABOUT MY BRAKES SINCE I GOT MY CAR. I'M PAYING FOR A CAR I CAN'T DRIVE. SINCE I GOT THE CAR THE MAJORITY OF THE TIME IT'S SAT BECAUSE I AM VERY AFRAID TO OPERATE THE VEHICLE ESPECIALLY IN RAIN AND SNOW.
Additional Notes:
WHEN I FIRST RECEIVED MY CAR, A FEW WEEKS LATER I TRIED TO STOP MY CAR AT A UPCOMING TRAFFIC LIGHT AND IT FAILED TO STOP WHICH CAUSED A 3 CAR COLLISION. I TOOK IT TO FORD AND HAD IT SERVICED WITH A GOOD BIT OF DAMAGE AND ASKED THAT THEY PLEASE LOOK AT BRAKES BECAUSE IT DIDN'T STOP CORRECTLY. WHEN I RECEIVED CAR BACK ASSUMED THEY CHECKED BRAKES AND IT WAS OK. GOT INTO A SPIN OUT ON THE HIGHWAY AT ANOTHER TIME WHEN I TRIED TO BREAK MY CAR. WENT TO THE HOSPITAL WAS PREGNANT AND HURT MY BACK. THEN, KEPT HEARING A HORRIBLE NOISE COMING FROM MY BREAKS FOR A WHILE, KEPT PUTTING BRAKE FLUID IN THINKING THAT WAS IT. ONE DAY DECIDED TO LOOK AT MY WHEELS AND THE RIMS ON BOTH MY BACK TIRES ARE BLACK. I ASSUMED IT WAS FROM BREAK DUST AND RUBBING. AT THIS POINT WHEN I STOP MY CAR THE CAR DOESN'T STOP IMMEDIATELY. IN ORDER TO STOP THE CAR YOU HAVE TO SLAM THE PEDAL TO THE GROUND AND BEGIN STOPPING EARLY, AND BE VERY CAREFUL WHILE DRIVING. TOOK IT TO A MECHANIC AND BOUGHT THE PARTS. THE MECHNIC BEGAN DOING THE WORK AND CAME TO ME AND SAID WHAT I BELIEVE IS THE ROTOR IS WORN COMPLETELY OFF, THERE IS PARTS MISSING ON THE BRAKE AND IT WAS PUT TOGETHER INCORRECTLY. I AM HIGHLY PISSED AS I AM FINANCING THIS CAR, HAVEN'T DRIVEN IT IN MONTHS NOW BECAUSE IT'S UNDRIVABLE. VERY UNSAFE TO DRIVE AND ALL BECAUSE IT WASN'T PUT TOGETHER CORRECTLY, MORE CHARGES ARE BEING SLAPPED ON BECAUSE OF THE DAMAGE. HAVE GOT IN TO ACCIDENTS, BEEN PUT IN DANGER AND HAVE BEEN ASKING ABOUT MY BRAKES SINCE I GOT MY CAR. I'M PAYING FOR A CAR I CAN'T DRIVE. SINCE I GOT THE CAR THE MAJORITY OF THE TIME IT'S SAT BECAUSE I AM VERY AFRAID TO OPERATE THE VEHICLE ESPECIALLY IN RAIN AND SNOW.
Mfg Campaign: 11172973
Recall Date: Jan 29, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTER CABLE. THE CABLE BUSHING DETACHED WHILE DRIVING. CAUSING THE CAR TO REVERSE EVEN THOU THE SELECTED GEAR WAS DRIVE.
Corrective Action:
TRANSMISSION SHIFTER CABLE. THE CABLE BUSHING DETACHED WHILE DRIVING. CAUSING THE CAR TO REVERSE EVEN THOU THE SELECTED GEAR WAS DRIVE.
Additional Notes:
TRANSMISSION SHIFTER CABLE. THE CABLE BUSHING DETACHED WHILE DRIVING. CAUSING THE CAR TO REVERSE EVEN THOU THE SELECTED GEAR WAS DRIVE.
Mfg Campaign: 11172465
Recall Date: Jan 28, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE GEAR SHIFTER DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL ALTHOUGH THE ACTUAL SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO WALNUT CREEK FORD (1800 N., MAIN ST., WALNUT CREEK, CA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CONTROL CABLE BUSHING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE GEAR SHIFTER DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL ALTHOUGH THE ACTUAL SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO WALNUT CREEK FORD (1800 N., MAIN ST., WALNUT CREEK, CA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CONTROL CABLE BUSHING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE GEAR SHIFTER DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL ALTHOUGH THE ACTUAL SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO WALNUT CREEK FORD (1800 N., MAIN ST., WALNUT CREEK, CA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CONTROL CABLE BUSHING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Mfg Campaign: 11170584
Recall Date: Jan 17, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN FILLING GAS TANK IT SEEMS TO HAVE AIR IN THE TANK. SOMETIMES AFTER FILLING THE CAR WON'T START FOR A COUPLE MINUTES AND WHEN IT DOES, IT SPUTTERS LIKE IT WILL CUT OFF, BUT AFTER YOU GET IT RUNNING IT'S OKAY. ALSO, YOU CAN NEVER GET THE SAME FULL TANK DISTANCE, IT WILL VARY EACH FILL UP WITH THE SAME FUEL ECONOMY WITH EACH FILL UP.
Corrective Action:
WHEN FILLING GAS TANK IT SEEMS TO HAVE AIR IN THE TANK. SOMETIMES AFTER FILLING THE CAR WON'T START FOR A COUPLE MINUTES AND WHEN IT DOES, IT SPUTTERS LIKE IT WILL CUT OFF, BUT AFTER YOU GET IT RUNNING IT'S OKAY. ALSO, YOU CAN NEVER GET THE SAME FULL TANK DISTANCE, IT WILL VARY EACH FILL UP WITH THE SAME FUEL ECONOMY WITH EACH FILL UP.
Additional Notes:
WHEN FILLING GAS TANK IT SEEMS TO HAVE AIR IN THE TANK. SOMETIMES AFTER FILLING THE CAR WON'T START FOR A COUPLE MINUTES AND WHEN IT DOES, IT SPUTTERS LIKE IT WILL CUT OFF, BUT AFTER YOU GET IT RUNNING IT'S OKAY. ALSO, YOU CAN NEVER GET THE SAME FULL TANK DISTANCE, IT WILL VARY EACH FILL UP WITH THE SAME FUEL ECONOMY WITH EACH FILL UP.
Mfg Campaign: 11170427
Recall Date: Jan 16, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Corrective Action:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Additional Notes:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Mfg Campaign: 11166246
Recall Date: Jan 10, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Corrective Action:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Additional Notes:
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Mfg Campaign: 11166246
Recall Date: Jan 10, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD HWY 20, BUFORD, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500. *BF. CONSUMER STATED VEHCILE WOULD SOMETMES STALL GOING 20MPH THIS HAS OCCURED AT LEAST 12 TIMES FROM JAN- MAR. IT OCCURS WHEN CONSUMER GETS IN THE VEHICLE AND BEGINS TO PULL OUT. IT IS GETTING HARDER TO CRANK AND SLOWER DELAY. CONSUMER TOOK IT TO THE DEALER AN BUT WAS NOT GIVEN DOCUMENTATION FOR SERVICE PERFORMED ON 4/4/19. CONSUMER HAS CONTACTED THE MANUFACTURER.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD HWY 20, BUFORD, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500. *BF. CONSUMER STATED VEHCILE WOULD SOMETMES STALL GOING 20MPH THIS HAS OCCURED AT LEAST 12 TIMES FROM JAN- MAR. IT OCCURS WHEN CONSUMER GETS IN THE VEHICLE AND BEGINS TO PULL OUT. IT IS GETTING HARDER TO CRANK AND SLOWER DELAY. CONSUMER TOOK IT TO THE DEALER AN BUT WAS NOT GIVEN DOCUMENTATION FOR SERVICE PERFORMED ON 4/4/19. CONSUMER HAS CONTACTED THE MANUFACTURER.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD HWY 20, BUFORD, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500. *BF. CONSUMER STATED VEHCILE WOULD SOMETMES STALL GOING 20MPH THIS HAS OCCURED AT LEAST 12 TIMES FROM JAN- MAR. IT OCCURS WHEN CONSUMER GETS IN THE VEHICLE AND BEGINS TO PULL OUT. IT IS GETTING HARDER TO CRANK AND SLOWER DELAY. CONSUMER TOOK IT TO THE DEALER AN BUT WAS NOT GIVEN DOCUMENTATION FOR SERVICE PERFORMED ON 4/4/19. CONSUMER HAS CONTACTED THE MANUFACTURER.*JB
Mfg Campaign: 11165118
Recall Date: Jan 8, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL: MY IGNITION KEY SWITCH WAS BROKE MAKING IT TO WHERE I COULD REMOVE MY KEY WITH THE CAR RUNNING FINALLY ONE DAY MY IGNITION SWITCH LOCKED UP COSTING ME $1023.64 BECAUSE I WAS FORCED TO BUY 2 KEYS THROUGH FORD WHICH WHERE $250.00 AN PIECE THEN THE IGNITION PART BEING $30.00 THE REST WAS IN LABOR. I WAS TOLD THERE WAS NO RECALL ON THE PART AND ALSO TOLD THE DEALER WASN'T RESPONSIBLE FOR A PART THAT WAS BROKE WHEN THEY SOLD ME THE VEHICLE TO BEGIN WITH. THE VEHICLE THANKFULLY HAD THIS ISSUE WHEN I WAS AT A GAS STATION AND CAR NOT RUNNING THIS ISSUE COULD HAVE BEEN MUCH WORSE FOR ME AND THOSE AROUND ME IF I WAS GOING SOMEWHERE.
Corrective Action:
TAKATA RECALL: MY IGNITION KEY SWITCH WAS BROKE MAKING IT TO WHERE I COULD REMOVE MY KEY WITH THE CAR RUNNING FINALLY ONE DAY MY IGNITION SWITCH LOCKED UP COSTING ME $1023.64 BECAUSE I WAS FORCED TO BUY 2 KEYS THROUGH FORD WHICH WHERE $250.00 AN PIECE THEN THE IGNITION PART BEING $30.00 THE REST WAS IN LABOR. I WAS TOLD THERE WAS NO RECALL ON THE PART AND ALSO TOLD THE DEALER WASN'T RESPONSIBLE FOR A PART THAT WAS BROKE WHEN THEY SOLD ME THE VEHICLE TO BEGIN WITH. THE VEHICLE THANKFULLY HAD THIS ISSUE WHEN I WAS AT A GAS STATION AND CAR NOT RUNNING THIS ISSUE COULD HAVE BEEN MUCH WORSE FOR ME AND THOSE AROUND ME IF I WAS GOING SOMEWHERE.
Additional Notes:
TAKATA RECALL: MY IGNITION KEY SWITCH WAS BROKE MAKING IT TO WHERE I COULD REMOVE MY KEY WITH THE CAR RUNNING FINALLY ONE DAY MY IGNITION SWITCH LOCKED UP COSTING ME $1023.64 BECAUSE I WAS FORCED TO BUY 2 KEYS THROUGH FORD WHICH WHERE $250.00 AN PIECE THEN THE IGNITION PART BEING $30.00 THE REST WAS IN LABOR. I WAS TOLD THERE WAS NO RECALL ON THE PART AND ALSO TOLD THE DEALER WASN'T RESPONSIBLE FOR A PART THAT WAS BROKE WHEN THEY SOLD ME THE VEHICLE TO BEGIN WITH. THE VEHICLE THANKFULLY HAD THIS ISSUE WHEN I WAS AT A GAS STATION AND CAR NOT RUNNING THIS ISSUE COULD HAVE BEEN MUCH WORSE FOR ME AND THOSE AROUND ME IF I WAS GOING SOMEWHERE.
Mfg Campaign: 11165412
Recall Date: Jan 5, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.
Corrective Action:
SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.
Additional Notes:
SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.
Mfg Campaign: 11165438
Recall Date: Jan 5, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR PUT IN PARK BUT STAYED IN DRIVE.I HAD TO PUT CAR PARKING BRAKE ON TO KEEP CAR FROM ROLLING.
Corrective Action:
CAR PUT IN PARK BUT STAYED IN DRIVE.I HAD TO PUT CAR PARKING BRAKE ON TO KEEP CAR FROM ROLLING.
Additional Notes:
CAR PUT IN PARK BUT STAYED IN DRIVE.I HAD TO PUT CAR PARKING BRAKE ON TO KEEP CAR FROM ROLLING.
Mfg Campaign: 11164455
Recall Date: Jan 2, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB
Mfg Campaign: 11163661
Recall Date: Dec 27, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
LUG NUTS WONT COME OFF WITH WRENCH CAPS ARE OVER SIZE MUST USE HAMMER ON SOCKET ON ALL LUGS 19MM WONT WORK I USE A3/4 PLUG SOCKET WITH BALL PINN HAMMER BAD SINCE NEW CAR HAS 42000 MILES I ROTARE MY OWN TIRES I JOINED AAA CANT CHANGE ON ROAD WITH ALL MY TOOLS I WOULD LIKE A RECALL REPLACED WITH SOILD LUGS IN PLACE OFF THE CAPPED LUGS THANK YOU
Corrective Action:
LUG NUTS WONT COME OFF WITH WRENCH CAPS ARE OVER SIZE MUST USE HAMMER ON SOCKET ON ALL LUGS 19MM WONT WORK I USE A3/4 PLUG SOCKET WITH BALL PINN HAMMER BAD SINCE NEW CAR HAS 42000 MILES I ROTARE MY OWN TIRES I JOINED AAA CANT CHANGE ON ROAD WITH ALL MY TOOLS I WOULD LIKE A RECALL REPLACED WITH SOILD LUGS IN PLACE OFF THE CAPPED LUGS THANK YOU
Additional Notes:
LUG NUTS WONT COME OFF WITH WRENCH CAPS ARE OVER SIZE MUST USE HAMMER ON SOCKET ON ALL LUGS 19MM WONT WORK I USE A3/4 PLUG SOCKET WITH BALL PINN HAMMER BAD SINCE NEW CAR HAS 42000 MILES I ROTARE MY OWN TIRES I JOINED AAA CANT CHANGE ON ROAD WITH ALL MY TOOLS I WOULD LIKE A RECALL REPLACED WITH SOILD LUGS IN PLACE OFF THE CAPPED LUGS THANK YOU
Mfg Campaign: 11163345
Recall Date: Dec 25, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11162653
Recall Date: Dec 20, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Mfg Campaign: 11161936
Recall Date: Dec 17, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Mfg Campaign: 11161936
Recall Date: Dec 17, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.
Corrective Action:
I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.
Additional Notes:
I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.
Mfg Campaign: 11161049
Recall Date: Dec 12, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Corrective Action:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Additional Notes:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Mfg Campaign: 11160751
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Corrective Action:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Additional Notes:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Mfg Campaign: 11160751
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Corrective Action:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Additional Notes:
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Mfg Campaign: 11160751
Recall Date: Dec 11, 2018
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