Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TAKATA RECALL- I HAD ON PREVIOUS FORD FUSION. TIRES, STABILITY, WIPERS, RIPPED INTO I JUST BOUGHT TWO NEW TIRES AUGUST 2018. THE CAR IS UNDER 9,000. MILES! THE RED ONE PREVIOUS WAS 10,OOO, MILES WHEN I HAD TO TURN IN LEASE, AND PRESSURED BY A SALESMAN. PLUS THEY PUT ON EXTRA PACKAGES, AND WHEN I CALLED, I SAID TAKE IT OFF, ETC... THEY DID NOT! I HAD TROUBLE TURNING CAR AT TIMES(BOTH) THEY HAVE RUN OFF THE ROAD BECAUSE OF TIRES AND OTHER THINGS. IT WAS HIGHWAY DRIVING. ALWAYS.
Corrective Action:
TAKATA RECALL- I HAD ON PREVIOUS FORD FUSION. TIRES, STABILITY, WIPERS, RIPPED INTO I JUST BOUGHT TWO NEW TIRES AUGUST 2018. THE CAR IS UNDER 9,000. MILES! THE RED ONE PREVIOUS WAS 10,OOO, MILES WHEN I HAD TO TURN IN LEASE, AND PRESSURED BY A SALESMAN. PLUS THEY PUT ON EXTRA PACKAGES, AND WHEN I CALLED, I SAID TAKE IT OFF, ETC... THEY DID NOT! I HAD TROUBLE TURNING CAR AT TIMES(BOTH) THEY HAVE RUN OFF THE ROAD BECAUSE OF TIRES AND OTHER THINGS. IT WAS HIGHWAY DRIVING. ALWAYS.
Additional Notes:
TAKATA RECALL- I HAD ON PREVIOUS FORD FUSION. TIRES, STABILITY, WIPERS, RIPPED INTO I JUST BOUGHT TWO NEW TIRES AUGUST 2018. THE CAR IS UNDER 9,000. MILES! THE RED ONE PREVIOUS WAS 10,OOO, MILES WHEN I HAD TO TURN IN LEASE, AND PRESSURED BY A SALESMAN. PLUS THEY PUT ON EXTRA PACKAGES, AND WHEN I CALLED, I SAID TAKE IT OFF, ETC... THEY DID NOT! I HAD TROUBLE TURNING CAR AT TIMES(BOTH) THEY HAVE RUN OFF THE ROAD BECAUSE OF TIRES AND OTHER THINGS. IT WAS HIGHWAY DRIVING. ALWAYS.
Mfg Campaign: 11150153
Recall Date: Nov 8, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
Corrective Action:
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
Additional Notes:
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
Mfg Campaign: 11145194
Recall Date: Nov 4, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Corrective Action:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Additional Notes:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Mfg Campaign: 11145238
Recall Date: Nov 4, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Corrective Action:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Additional Notes:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Mfg Campaign: 11145238
Recall Date: Nov 4, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Corrective Action:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Additional Notes:
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Mfg Campaign: 11145238
Recall Date: Nov 4, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN I PUT GAS IN THE CAR, IT IS VERY HARD TO START. I HAVE TO PUMP THE GAS AND THEN REV THE ENGINE TO GET IT TO STAY ON. IF I LEAVE IT IN PARK, WITHOUT REVING THE ENGINE, IT WILL STALL OUT. ONCE I GET IT INTO DRIVE AND START MOVING, THE PROBLEM SUBSIDES. THE ONLY OTHER TIME I NOTICE IT, IS IF I AM IDLING ON A HILL. AT THAT POINT, IT WILL STALL WITHOUT CONSTANT FEATHERING OF THE GAS PEDAL. THIS SEEMS TO BE CONSISTENT WITH THE CURRENT RECALL ON SOME OF THE 2016 FORD FUSIONS, BUT MY VIN DOESNT APPEAR ON THE RECALL.
Corrective Action:
WHEN I PUT GAS IN THE CAR, IT IS VERY HARD TO START. I HAVE TO PUMP THE GAS AND THEN REV THE ENGINE TO GET IT TO STAY ON. IF I LEAVE IT IN PARK, WITHOUT REVING THE ENGINE, IT WILL STALL OUT. ONCE I GET IT INTO DRIVE AND START MOVING, THE PROBLEM SUBSIDES. THE ONLY OTHER TIME I NOTICE IT, IS IF I AM IDLING ON A HILL. AT THAT POINT, IT WILL STALL WITHOUT CONSTANT FEATHERING OF THE GAS PEDAL. THIS SEEMS TO BE CONSISTENT WITH THE CURRENT RECALL ON SOME OF THE 2016 FORD FUSIONS, BUT MY VIN DOESNT APPEAR ON THE RECALL.
Additional Notes:
WHEN I PUT GAS IN THE CAR, IT IS VERY HARD TO START. I HAVE TO PUMP THE GAS AND THEN REV THE ENGINE TO GET IT TO STAY ON. IF I LEAVE IT IN PARK, WITHOUT REVING THE ENGINE, IT WILL STALL OUT. ONCE I GET IT INTO DRIVE AND START MOVING, THE PROBLEM SUBSIDES. THE ONLY OTHER TIME I NOTICE IT, IS IF I AM IDLING ON A HILL. AT THAT POINT, IT WILL STALL WITHOUT CONSTANT FEATHERING OF THE GAS PEDAL. THIS SEEMS TO BE CONSISTENT WITH THE CURRENT RECALL ON SOME OF THE 2016 FORD FUSIONS, BUT MY VIN DOESNT APPEAR ON THE RECALL.
Mfg Campaign: 11144848
Recall Date: Nov 2, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I STILL HAVEN'T HAD MY AIR BAG REPLACED BY OUR LOCAL FORD DEALER. I RECEIVED A NOTIFICATION EARLIER THIS YEAR THAT IT WOULD BE REPLACED BEFORE THE YEAR IS UP. SO FAR, I HAVE HEARD NOTHING.
Corrective Action:
I STILL HAVEN'T HAD MY AIR BAG REPLACED BY OUR LOCAL FORD DEALER. I RECEIVED A NOTIFICATION EARLIER THIS YEAR THAT IT WOULD BE REPLACED BEFORE THE YEAR IS UP. SO FAR, I HAVE HEARD NOTHING.
Additional Notes:
I STILL HAVEN'T HAD MY AIR BAG REPLACED BY OUR LOCAL FORD DEALER. I RECEIVED A NOTIFICATION EARLIER THIS YEAR THAT IT WOULD BE REPLACED BEFORE THE YEAR IS UP. SO FAR, I HAVE HEARD NOTHING.
Mfg Campaign: 11144932
Recall Date: Nov 2, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11144741
Recall Date: Nov 1, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11144741
Recall Date: Nov 1, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.
Mfg Campaign: 11143685
Recall Date: Oct 29, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR STATIONARY, THE VEHICLE SHUTTERED AND STALLED WITH NO WARNING. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD INC (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE THE ENGINE WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE REOCCURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR STATIONARY, THE VEHICLE SHUTTERED AND STALLED WITH NO WARNING. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD INC (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE THE ENGINE WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE REOCCURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR STATIONARY, THE VEHICLE SHUTTERED AND STALLED WITH NO WARNING. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD INC (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE THE ENGINE WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE REOCCURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Mfg Campaign: 11143693
Recall Date: Oct 29, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11143885
Recall Date: Oct 29, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11143885
Recall Date: Oct 29, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Mfg Campaign: 11142865
Recall Date: Oct 26, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Mfg Campaign: 11142865
Recall Date: Oct 26, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND THE MAIN SCREEN IN THE CENTER OF THE DASHBOARD TURNED OFF AND HAD THE MESSAGE 'TURNING OFF SYSTEM TO SAVE BATTERY'. THIS WAS NOT AN ACCURATE PROJECTION BY THE CAR SYSTEM BEING THAT I JUST RECENTLY INSTALLED A BRAND NEW BATTERY A COUPLE OF DAYS PRIOR. AS THE CAR SYSTEM CONTINUED TO SHUT DOWN, THE ALERT OF 'SYSTEM CHARGING SERVICE NOW' SHOWED UP ON THE DASH. FOLLOWING THAT MESSAGE THE POWER STEERING COMPLETELY SHUT DOWN. SHORTLY THERE AFTER, THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN IN MY CAR. LIGHTS, STEERING, DASHBOARD, ELECTRONIC SEATS, DOORS, GEAR SHIFT, EVERYTHING! THIS ALL HAPPENED IN THE SPAN OF 1 MINUTE OR SO ON A HIGHWAY AT 11PM AT NIGHT. I ALMOST GOT INTO AN INESCAPABLE ACCCIDENT TRYING TO FIND SOMEWHERE TO GET THE CAR OFF THE HIGHWAY. SHORTLY THERE AFTER THE ENGINE ALSO CUT OFF DUE TO NOT GETTING ANY POWER FROM THE CAR SYSTEM. THIS IS VERY UNFORTUNATE BECAUSE THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT THE CAR BRAND NEW OFF THE LOT.
Mfg Campaign: 11142865
Recall Date: Oct 26, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO UFTRING FORD (500 FAIRLANE DRIVE, EAST PEORIA, ILLINOIS 61611, (888) 284-1397) WHERE IT WAS DIAGNOSED THAT THE CHIP IN THE ELECTRONIC POWER STEERING ASSIST FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO UFTRING FORD (500 FAIRLANE DRIVE, EAST PEORIA, ILLINOIS 61611, (888) 284-1397) WHERE IT WAS DIAGNOSED THAT THE CHIP IN THE ELECTRONIC POWER STEERING ASSIST FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO UFTRING FORD (500 FAIRLANE DRIVE, EAST PEORIA, ILLINOIS 61611, (888) 284-1397) WHERE IT WAS DIAGNOSED THAT THE CHIP IN THE ELECTRONIC POWER STEERING ASSIST FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Mfg Campaign: 11142895
Recall Date: Oct 26, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS EXITING A PARKING LOT, THE VEHICLE SUDDENLY SLOWED DOWN AND SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN HOME. THE CONTACT PLANNED ON TAKING THE VEHICLE TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) ON OCTOBER 27, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER OFFERED TO TOW THE VEHICLE TO THE DEALER, BUT DID NOT OFFER TO PAY FOR A RENTAL. THE FAILURE MILEAGE WAS 32,390.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS EXITING A PARKING LOT, THE VEHICLE SUDDENLY SLOWED DOWN AND SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN HOME. THE CONTACT PLANNED ON TAKING THE VEHICLE TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) ON OCTOBER 27, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER OFFERED TO TOW THE VEHICLE TO THE DEALER, BUT DID NOT OFFER TO PAY FOR A RENTAL. THE FAILURE MILEAGE WAS 32,390.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS EXITING A PARKING LOT, THE VEHICLE SUDDENLY SLOWED DOWN AND SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN HOME. THE CONTACT PLANNED ON TAKING THE VEHICLE TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) ON OCTOBER 27, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER OFFERED TO TOW THE VEHICLE TO THE DEALER, BUT DID NOT OFFER TO PAY FOR A RENTAL. THE FAILURE MILEAGE WAS 32,390.
Mfg Campaign: 11142992
Recall Date: Oct 26, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I PULLED INTO THE GAS STATION PARKING LOT, AND PUT MY CAR IN PARK. I BEGAN TO GET OUT OF MY CAR AND IT STARTED ROLLING BACKWARDS. I GOT BACK IN AND FOUND THAT MY TRANSMISSION WAS STUCK IN THE NEUTRAL POSITION. I COULD NOT GET IT IN THE PARK POSITION.
Corrective Action:
I PULLED INTO THE GAS STATION PARKING LOT, AND PUT MY CAR IN PARK. I BEGAN TO GET OUT OF MY CAR AND IT STARTED ROLLING BACKWARDS. I GOT BACK IN AND FOUND THAT MY TRANSMISSION WAS STUCK IN THE NEUTRAL POSITION. I COULD NOT GET IT IN THE PARK POSITION.
Additional Notes:
I PULLED INTO THE GAS STATION PARKING LOT, AND PUT MY CAR IN PARK. I BEGAN TO GET OUT OF MY CAR AND IT STARTED ROLLING BACKWARDS. I GOT BACK IN AND FOUND THAT MY TRANSMISSION WAS STUCK IN THE NEUTRAL POSITION. I COULD NOT GET IT IN THE PARK POSITION.
Mfg Campaign: 11142477
Recall Date: Oct 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Mfg Campaign: 11141759
Recall Date: Oct 22, 2018
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