Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
Corrective Action:
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
Additional Notes:
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
Mfg Campaign: 11132086
Recall Date: Sep 28, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Corrective Action:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Additional Notes:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Mfg Campaign: 11132103
Recall Date: Sep 28, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Corrective Action:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Additional Notes:
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.
Mfg Campaign: 11132103
Recall Date: Sep 28, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S20 - REPLACE SHIFTER CABLE BUSHINGS. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL FORD FUSIONS FROM 2014 - 2016 THAT WERE BUILT BETWEEN JANUARY 1, 2014 - DECEMBER 31, 2015. CURRENTLY THE RECALL ONLY COVERS THE FOLLOWING: 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 UNFORTUNATELY, MY THIS HAPPEN TO ME RECENTLY. MY VEHICLE WAS MANUFACTURED IN OCTOBER 2015 SO IT WAS NOT COVERED UNDER THE RECALL AND COST ME 220.00 TO HAVE A PLASTIC BUSHING REPLACED. LUCKY THE DAY THAT MY CAR GOT STUCK IN REVERSE WAS A DAY I DECIDED TO GO HOME INSTEAD OF TO MY APPOINTMENT WHERE I WOULD HAVE PARKED ON AN INCLINE WHERE DAMAGE WOULD HAVE OCCURRED NOT ONLY TO MY CAR, BUT TO OTHER PROPERTY, AS WELL AS, SOMEONE COULD HAVE BEEN INJURED OR KILLED. APPEARS THAT THESE BUSHINGS ARE FAILING AT AN ALARMING RATE. DEMAND A RECALL BE EXTENDED TO COVER ALL FORD FUSIONS MADE FROM ALL PLANTS FROM JANUARY 1, 2014 - DECEMBER 31, 2015 FOR - 2014 - 2016 FORD FUSIONS
Corrective Action:
THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S20 - REPLACE SHIFTER CABLE BUSHINGS. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL FORD FUSIONS FROM 2014 - 2016 THAT WERE BUILT BETWEEN JANUARY 1, 2014 - DECEMBER 31, 2015. CURRENTLY THE RECALL ONLY COVERS THE FOLLOWING: 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 UNFORTUNATELY, MY THIS HAPPEN TO ME RECENTLY. MY VEHICLE WAS MANUFACTURED IN OCTOBER 2015 SO IT WAS NOT COVERED UNDER THE RECALL AND COST ME 220.00 TO HAVE A PLASTIC BUSHING REPLACED. LUCKY THE DAY THAT MY CAR GOT STUCK IN REVERSE WAS A DAY I DECIDED TO GO HOME INSTEAD OF TO MY APPOINTMENT WHERE I WOULD HAVE PARKED ON AN INCLINE WHERE DAMAGE WOULD HAVE OCCURRED NOT ONLY TO MY CAR, BUT TO OTHER PROPERTY, AS WELL AS, SOMEONE COULD HAVE BEEN INJURED OR KILLED. APPEARS THAT THESE BUSHINGS ARE FAILING AT AN ALARMING RATE. DEMAND A RECALL BE EXTENDED TO COVER ALL FORD FUSIONS MADE FROM ALL PLANTS FROM JANUARY 1, 2014 - DECEMBER 31, 2015 FOR - 2014 - 2016 FORD FUSIONS
Additional Notes:
THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S20 - REPLACE SHIFTER CABLE BUSHINGS. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL FORD FUSIONS FROM 2014 - 2016 THAT WERE BUILT BETWEEN JANUARY 1, 2014 - DECEMBER 31, 2015. CURRENTLY THE RECALL ONLY COVERS THE FOLLOWING: 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 UNFORTUNATELY, MY THIS HAPPEN TO ME RECENTLY. MY VEHICLE WAS MANUFACTURED IN OCTOBER 2015 SO IT WAS NOT COVERED UNDER THE RECALL AND COST ME 220.00 TO HAVE A PLASTIC BUSHING REPLACED. LUCKY THE DAY THAT MY CAR GOT STUCK IN REVERSE WAS A DAY I DECIDED TO GO HOME INSTEAD OF TO MY APPOINTMENT WHERE I WOULD HAVE PARKED ON AN INCLINE WHERE DAMAGE WOULD HAVE OCCURRED NOT ONLY TO MY CAR, BUT TO OTHER PROPERTY, AS WELL AS, SOMEONE COULD HAVE BEEN INJURED OR KILLED. APPEARS THAT THESE BUSHINGS ARE FAILING AT AN ALARMING RATE. DEMAND A RECALL BE EXTENDED TO COVER ALL FORD FUSIONS MADE FROM ALL PLANTS FROM JANUARY 1, 2014 - DECEMBER 31, 2015 FOR - 2014 - 2016 FORD FUSIONS
Mfg Campaign: 11132134
Recall Date: Sep 28, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
Mfg Campaign: 11131921
Recall Date: Sep 27, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR WOULD STALL RIGHT AFTER I GET GAS! THEN AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND THE CAR IS IDLING DOWN. TOOK IT TO TO BE PLACED ON A MACHINE AND IT'S READING A PURGE VALVE MALFUNCTIONING. THIS SHOULD NOT BE HAPPENING TO A BARELY 2 YEAR OLD CAR. THE CAR WAS PARKED AT THE GAS PUMP.
Corrective Action:
MY CAR WOULD STALL RIGHT AFTER I GET GAS! THEN AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND THE CAR IS IDLING DOWN. TOOK IT TO TO BE PLACED ON A MACHINE AND IT'S READING A PURGE VALVE MALFUNCTIONING. THIS SHOULD NOT BE HAPPENING TO A BARELY 2 YEAR OLD CAR. THE CAR WAS PARKED AT THE GAS PUMP.
Additional Notes:
MY CAR WOULD STALL RIGHT AFTER I GET GAS! THEN AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND THE CAR IS IDLING DOWN. TOOK IT TO TO BE PLACED ON A MACHINE AND IT'S READING A PURGE VALVE MALFUNCTIONING. THIS SHOULD NOT BE HAPPENING TO A BARELY 2 YEAR OLD CAR. THE CAR WAS PARKED AT THE GAS PUMP.
Mfg Campaign: 11129766
Recall Date: Sep 16, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
Corrective Action:
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
Additional Notes:
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
Mfg Campaign: 11129511
Recall Date: Sep 14, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
Mfg Campaign: 11129567
Recall Date: Sep 14, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE STOPLIGHT SWITCH, WHICH TURNS ON AND OFF THE BRAKE LIGHTS, IS ACTIVATED BY A RUBBER GROMMET/BUSHING/PAD WHICH IS INSERTED INTO A HOLE ON THE BRAKE ARM ASSEMBLY. OVER TIME, THIS PART DETERIORATED AND BROKE INTO LITTLE PIECES AND FELL OUT OF PLACE. WITHOUT IT IN PLACE, THE STOPLIGHT SWITCH DOES NOT FUNCTION PROPERLY, AND THE BRAKE LIGHTS ARE CONSTANTLY ON. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 40,000 MILES ON IT. IT IS UNKNOWN WHEN THIS OCCURRED, HOWEVER IT WAS NOTICED WHEN THE VEHICLE WAS PARKED. FURTHER YET, FORD DOES NOT OFFER THIS BUMPER AS A SPARE PART, NOR DO THEY EVEN KNOW THE PART NUMBER, FORCING ME TO RETROFIT THE VEHICLE WITH AN AFTERMARKET PART. I WOULD ASSUME THE THICKNESS OF THE PAD IS CRITICAL TO RELIABLE BRAKE LIGHT OPERATION, SO I WILL BE FORCED TO MAKE A RISKY MODIFICATION.
Corrective Action:
THE STOPLIGHT SWITCH, WHICH TURNS ON AND OFF THE BRAKE LIGHTS, IS ACTIVATED BY A RUBBER GROMMET/BUSHING/PAD WHICH IS INSERTED INTO A HOLE ON THE BRAKE ARM ASSEMBLY. OVER TIME, THIS PART DETERIORATED AND BROKE INTO LITTLE PIECES AND FELL OUT OF PLACE. WITHOUT IT IN PLACE, THE STOPLIGHT SWITCH DOES NOT FUNCTION PROPERLY, AND THE BRAKE LIGHTS ARE CONSTANTLY ON. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 40,000 MILES ON IT. IT IS UNKNOWN WHEN THIS OCCURRED, HOWEVER IT WAS NOTICED WHEN THE VEHICLE WAS PARKED. FURTHER YET, FORD DOES NOT OFFER THIS BUMPER AS A SPARE PART, NOR DO THEY EVEN KNOW THE PART NUMBER, FORCING ME TO RETROFIT THE VEHICLE WITH AN AFTERMARKET PART. I WOULD ASSUME THE THICKNESS OF THE PAD IS CRITICAL TO RELIABLE BRAKE LIGHT OPERATION, SO I WILL BE FORCED TO MAKE A RISKY MODIFICATION.
Additional Notes:
THE STOPLIGHT SWITCH, WHICH TURNS ON AND OFF THE BRAKE LIGHTS, IS ACTIVATED BY A RUBBER GROMMET/BUSHING/PAD WHICH IS INSERTED INTO A HOLE ON THE BRAKE ARM ASSEMBLY. OVER TIME, THIS PART DETERIORATED AND BROKE INTO LITTLE PIECES AND FELL OUT OF PLACE. WITHOUT IT IN PLACE, THE STOPLIGHT SWITCH DOES NOT FUNCTION PROPERLY, AND THE BRAKE LIGHTS ARE CONSTANTLY ON. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 40,000 MILES ON IT. IT IS UNKNOWN WHEN THIS OCCURRED, HOWEVER IT WAS NOTICED WHEN THE VEHICLE WAS PARKED. FURTHER YET, FORD DOES NOT OFFER THIS BUMPER AS A SPARE PART, NOR DO THEY EVEN KNOW THE PART NUMBER, FORCING ME TO RETROFIT THE VEHICLE WITH AN AFTERMARKET PART. I WOULD ASSUME THE THICKNESS OF THE PAD IS CRITICAL TO RELIABLE BRAKE LIGHT OPERATION, SO I WILL BE FORCED TO MAKE A RISKY MODIFICATION.
Mfg Campaign: 11128676
Recall Date: Sep 11, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Corrective Action:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Additional Notes:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Mfg Campaign: 11124251
Recall Date: Sep 4, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Corrective Action:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Additional Notes:
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Mfg Campaign: 11124251
Recall Date: Sep 4, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
18S20 THE TRANSMISSION SHIFTER CABLE DETACHED WHICH CAUSED MY CAR. IT TO SHIFT INTO GEAR. IT IS NOT DRIVABLE AND THE PARTS AREN'T AVAILABLE FOR OVER 3 WEEKS. IT LEAVES ME CAR LESS, AND FORD TOLD ME THEY WOULD T PROVIDE A LOANER VEHICLE.
Corrective Action:
18S20 THE TRANSMISSION SHIFTER CABLE DETACHED WHICH CAUSED MY CAR. IT TO SHIFT INTO GEAR. IT IS NOT DRIVABLE AND THE PARTS AREN'T AVAILABLE FOR OVER 3 WEEKS. IT LEAVES ME CAR LESS, AND FORD TOLD ME THEY WOULD T PROVIDE A LOANER VEHICLE.
Additional Notes:
18S20 THE TRANSMISSION SHIFTER CABLE DETACHED WHICH CAUSED MY CAR. IT TO SHIFT INTO GEAR. IT IS NOT DRIVABLE AND THE PARTS AREN'T AVAILABLE FOR OVER 3 WEEKS. IT LEAVES ME CAR LESS, AND FORD TOLD ME THEY WOULD T PROVIDE A LOANER VEHICLE.
Mfg Campaign: 11124161
Recall Date: Sep 3, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BATTERY EXPLODED
Corrective Action:
BATTERY EXPLODED
Additional Notes:
BATTERY EXPLODED
Mfg Campaign: 11123914
Recall Date: Sep 1, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Mfg Campaign: 11123416
Recall Date: Aug 30, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Mfg Campaign: 11123416
Recall Date: Aug 30, 2018
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Mfg Campaign: 11123416
Recall Date: Aug 30, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.
Mfg Campaign: 11123416
Recall Date: Aug 30, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Mfg Campaign: 11123188
Recall Date: Aug 29, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.
Mfg Campaign: 11123188
Recall Date: Aug 29, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Mfg Campaign: 11123335
Recall Date: Aug 29, 2018
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