Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION POPPED OUT OF PARK WHILE BEING UNATTENDED AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE. THE VEHICLE WAS IN PARK WHEN THE DRIVER EXITED THE VEHICLE WHILE WORKING TO PHOTOGRAPH ANOTHER VEHICLE FOR HIS JOB DUTIES. WHILE THE DRIVER WAS OUTSIDE OF THE VEHICLE TAKING PHOTOS, THE CAR POPPED OUT OF GEAR AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE.
Corrective Action:
TRANSMISSION POPPED OUT OF PARK WHILE BEING UNATTENDED AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE. THE VEHICLE WAS IN PARK WHEN THE DRIVER EXITED THE VEHICLE WHILE WORKING TO PHOTOGRAPH ANOTHER VEHICLE FOR HIS JOB DUTIES. WHILE THE DRIVER WAS OUTSIDE OF THE VEHICLE TAKING PHOTOS, THE CAR POPPED OUT OF GEAR AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE.
Additional Notes:
TRANSMISSION POPPED OUT OF PARK WHILE BEING UNATTENDED AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE. THE VEHICLE WAS IN PARK WHEN THE DRIVER EXITED THE VEHICLE WHILE WORKING TO PHOTOGRAPH ANOTHER VEHICLE FOR HIS JOB DUTIES. WHILE THE DRIVER WAS OUTSIDE OF THE VEHICLE TAKING PHOTOS, THE CAR POPPED OUT OF GEAR AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE.
Mfg Campaign: 11119254
Recall Date: Aug 10, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.
Mfg Campaign: 11118791
Recall Date: Aug 9, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11118803
Recall Date: Aug 9, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.
Corrective Action:
PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.
Additional Notes:
PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.
Mfg Campaign: 11118857
Recall Date: Aug 9, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.
Corrective Action:
VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.
Additional Notes:
VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.
Mfg Campaign: 11118592
Recall Date: Aug 8, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.
Mfg Campaign: 11115907
Recall Date: Aug 6, 2018
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Corrective Action:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Additional Notes:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Mfg Campaign: 11115818
Recall Date: Aug 5, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Corrective Action:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Additional Notes:
GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.
Mfg Campaign: 11115818
Recall Date: Aug 5, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Corrective Action:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Additional Notes:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Mfg Campaign: 11115547
Recall Date: Aug 3, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Corrective Action:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Additional Notes:
TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.
Mfg Campaign: 11115547
Recall Date: Aug 3, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11115556
Recall Date: Aug 3, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11115556
Recall Date: Aug 3, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
IT WILL NOT SHIFT IN TO GEAR
Corrective Action:
IT WILL NOT SHIFT IN TO GEAR
Additional Notes:
IT WILL NOT SHIFT IN TO GEAR
Mfg Campaign: 11115472
Recall Date: Aug 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Mfg Campaign: 11114721
Recall Date: Jul 31, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOES ANYTHING ACTUALLY HAPPEN WHEN SOMEONE FILES A COMPLAINT WITH NHTSA? I SUBMITTED A COMPLAINT FOR A RECALL REPAIR REMBURSMENT AND WAS SUPPOSED TO GET A CONFIRMATION EMAIL BUT NEVER DID. MY PROBLEM IS MY 2016 FORD FUSION HAS 2 RECALLS ON IT....I ONLY FOUND OUT ABOUT THEM WHEN MINE BROKE AND I CALLED THE FORD CORPORATE OFFICE THAT'S WHEN THEY TOLD ME TO TAKE MY CAR TO A FORD DEALERSHIP AND THEY WOULD REPAIR BOTH RECALLS FREE OF CHARGE PARTS AND LABOR...SO THAT'S WHAT I DID, HOWEVER WHEN I WENT TO PICK UP MY CAR THEY WOULD NOT RELEASE IT WITHOUT MAKING ME PAY $570.69 OR THEY WOULD HOLD MY CAR HOSTAGE AND PUT IN MY FILE THAT I REFUSED THE REPAIR AND WOULD BE FINANCIALLY RESPONSIBLE FOR ANY RECALLS ON THE CAR GOING FORWARD. I CALLED THE CORPORATE OFFICE AGAIN AND THEY SAID THEY WOULD ESCALATE THE ISSUE TO LITHIA AND WOULD TAKE 6 TO 8 WEEKS TO GET MY MONEY BACK. I JUST SPOKE TO LITHIA AND THEY SAID FORD DENIED THAT IT WAS EVEN A RECALL...WHICH IT IS, THE RECALL NUMBER IS 18S20 WHICH IS EXACTLY WHAT BROKE....SO I WONT EVER GET MY MONEY BACK FOR A PROBLEM I HAD NOTHING TO DO WITH CREATING. SO NOW HERE I AM... FORD WONT PAY ME BACK AND NEITHER WILL LITHIA FORD FRESNO CA 93710 SO WHAT IS A CONSUMER OF A POS CAR SUPPOSED TO DO?!
Corrective Action:
DOES ANYTHING ACTUALLY HAPPEN WHEN SOMEONE FILES A COMPLAINT WITH NHTSA? I SUBMITTED A COMPLAINT FOR A RECALL REPAIR REMBURSMENT AND WAS SUPPOSED TO GET A CONFIRMATION EMAIL BUT NEVER DID. MY PROBLEM IS MY 2016 FORD FUSION HAS 2 RECALLS ON IT....I ONLY FOUND OUT ABOUT THEM WHEN MINE BROKE AND I CALLED THE FORD CORPORATE OFFICE THAT'S WHEN THEY TOLD ME TO TAKE MY CAR TO A FORD DEALERSHIP AND THEY WOULD REPAIR BOTH RECALLS FREE OF CHARGE PARTS AND LABOR...SO THAT'S WHAT I DID, HOWEVER WHEN I WENT TO PICK UP MY CAR THEY WOULD NOT RELEASE IT WITHOUT MAKING ME PAY $570.69 OR THEY WOULD HOLD MY CAR HOSTAGE AND PUT IN MY FILE THAT I REFUSED THE REPAIR AND WOULD BE FINANCIALLY RESPONSIBLE FOR ANY RECALLS ON THE CAR GOING FORWARD. I CALLED THE CORPORATE OFFICE AGAIN AND THEY SAID THEY WOULD ESCALATE THE ISSUE TO LITHIA AND WOULD TAKE 6 TO 8 WEEKS TO GET MY MONEY BACK. I JUST SPOKE TO LITHIA AND THEY SAID FORD DENIED THAT IT WAS EVEN A RECALL...WHICH IT IS, THE RECALL NUMBER IS 18S20 WHICH IS EXACTLY WHAT BROKE....SO I WONT EVER GET MY MONEY BACK FOR A PROBLEM I HAD NOTHING TO DO WITH CREATING. SO NOW HERE I AM... FORD WONT PAY ME BACK AND NEITHER WILL LITHIA FORD FRESNO CA 93710 SO WHAT IS A CONSUMER OF A POS CAR SUPPOSED TO DO?!
Additional Notes:
DOES ANYTHING ACTUALLY HAPPEN WHEN SOMEONE FILES A COMPLAINT WITH NHTSA? I SUBMITTED A COMPLAINT FOR A RECALL REPAIR REMBURSMENT AND WAS SUPPOSED TO GET A CONFIRMATION EMAIL BUT NEVER DID. MY PROBLEM IS MY 2016 FORD FUSION HAS 2 RECALLS ON IT....I ONLY FOUND OUT ABOUT THEM WHEN MINE BROKE AND I CALLED THE FORD CORPORATE OFFICE THAT'S WHEN THEY TOLD ME TO TAKE MY CAR TO A FORD DEALERSHIP AND THEY WOULD REPAIR BOTH RECALLS FREE OF CHARGE PARTS AND LABOR...SO THAT'S WHAT I DID, HOWEVER WHEN I WENT TO PICK UP MY CAR THEY WOULD NOT RELEASE IT WITHOUT MAKING ME PAY $570.69 OR THEY WOULD HOLD MY CAR HOSTAGE AND PUT IN MY FILE THAT I REFUSED THE REPAIR AND WOULD BE FINANCIALLY RESPONSIBLE FOR ANY RECALLS ON THE CAR GOING FORWARD. I CALLED THE CORPORATE OFFICE AGAIN AND THEY SAID THEY WOULD ESCALATE THE ISSUE TO LITHIA AND WOULD TAKE 6 TO 8 WEEKS TO GET MY MONEY BACK. I JUST SPOKE TO LITHIA AND THEY SAID FORD DENIED THAT IT WAS EVEN A RECALL...WHICH IT IS, THE RECALL NUMBER IS 18S20 WHICH IS EXACTLY WHAT BROKE....SO I WONT EVER GET MY MONEY BACK FOR A PROBLEM I HAD NOTHING TO DO WITH CREATING. SO NOW HERE I AM... FORD WONT PAY ME BACK AND NEITHER WILL LITHIA FORD FRESNO CA 93710 SO WHAT IS A CONSUMER OF A POS CAR SUPPOSED TO DO?!
Mfg Campaign: 11114156
Recall Date: Jul 27, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET FORD 45 (20403 INTERSTATE HIGHWAY 45, SPRING, TEXAS 77388, (888) 591-9013) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE EARLIEST DATE OF SERVICE WOULD BE SEPTEMBER 21, 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET FORD 45 (20403 INTERSTATE HIGHWAY 45, SPRING, TEXAS 77388, (888) 591-9013) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE EARLIEST DATE OF SERVICE WOULD BE SEPTEMBER 21, 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET FORD 45 (20403 INTERSTATE HIGHWAY 45, SPRING, TEXAS 77388, (888) 591-9013) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE EARLIEST DATE OF SERVICE WOULD BE SEPTEMBER 21, 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11113991
Recall Date: Jul 26, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Mfg Campaign: 11113582
Recall Date: Jul 25, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Mfg Campaign: 11113582
Recall Date: Jul 25, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE ARE 2 RECALLS ON MY CAR THE MILEAGE IS 59000 AND THE SHIFTER CABLE IS THE PROBLEM RIGHT NOW THERE IS ALSO A RECALL ON THE STEERING WHEEL. APPARENTLY THE WHOLE [XXX] THING CAN FALL OFF WHILE DRIVING....THE ONLY WAY I FOUND OUT ABOUT THE SHIFTER CABLE IS BECAUSE MINE BROKE...NO NOTICE WAS SENT OUT AND THE REASON FOR IT AND THAT IS BECAUSE THEY HAVENT CREATED A STUPID BUSHING THAT WONT BREAK, THE SHIFTER IS IN PARK BUT THE TRANSMISSION IS IN NEUTRAL....I HAD TO HAVE THE CAR TOWED HOME. THEN THE FORD CORPORATE OFFICE TOLD ME OF THE RECALL...THEY ALSO SAID THERE IS NO PART ISSUED YET EVEN THO ALL 2013 TO 2017 MODELS HAVE THE SAME PROBLEM. FORD TOLD ME I WOULD HAVE TO PAY NOTHING BECAUSE IT'S A RECALL. I TOOK MY CAR TO LITHIA FORD IN FRESNO CA BECAUSE CORPORATE INSTRUCTED ME TO TAKE IT THERE AND THAT WAS WHEN THEY TOLD ME I WOULD HAVE TO PAY $580 OUT OF POCKET AND WILL GET REIMBURSED WHEN FORD ISSUES THE RIGHT PART...ITS BEEN OVER 4 YEARS AND THEY STILL HAVENT ISSUED THE RIGHT PART SO HOW LONG WILL IT BE TILL I GET MY MONEY BACK?!?! IF I GET MY MONEY BACK, FOR A PROBLEM THAT IS NOWHERE NEAR MY FAULT, LITHIA CAN FIX IT NOW BUT WITH THE SAME PART THAT JUST BROKE. THEY ALSO SAID IF I DONT PAY THE $580 THEY WOULD PUT IN MY FILE THAT I REFUSED THE REPAIR FOR THE RECALL AND BE COMPLETELY RESPONSIBLE FOR ALL CHARGES REGARDING THE RECALLS...EVEN THO I ALREADY AM. I HAVE NEVER HEARD OF A CONSUMER HAVING TO PAY OUT OF POCKET FOR A FAULTY PART PUT IN A NEW CAR! THIS CANT BE LEGAL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THERE ARE 2 RECALLS ON MY CAR THE MILEAGE IS 59000 AND THE SHIFTER CABLE IS THE PROBLEM RIGHT NOW THERE IS ALSO A RECALL ON THE STEERING WHEEL. APPARENTLY THE WHOLE [XXX] THING CAN FALL OFF WHILE DRIVING....THE ONLY WAY I FOUND OUT ABOUT THE SHIFTER CABLE IS BECAUSE MINE BROKE...NO NOTICE WAS SENT OUT AND THE REASON FOR IT AND THAT IS BECAUSE THEY HAVENT CREATED A STUPID BUSHING THAT WONT BREAK, THE SHIFTER IS IN PARK BUT THE TRANSMISSION IS IN NEUTRAL....I HAD TO HAVE THE CAR TOWED HOME. THEN THE FORD CORPORATE OFFICE TOLD ME OF THE RECALL...THEY ALSO SAID THERE IS NO PART ISSUED YET EVEN THO ALL 2013 TO 2017 MODELS HAVE THE SAME PROBLEM. FORD TOLD ME I WOULD HAVE TO PAY NOTHING BECAUSE IT'S A RECALL. I TOOK MY CAR TO LITHIA FORD IN FRESNO CA BECAUSE CORPORATE INSTRUCTED ME TO TAKE IT THERE AND THAT WAS WHEN THEY TOLD ME I WOULD HAVE TO PAY $580 OUT OF POCKET AND WILL GET REIMBURSED WHEN FORD ISSUES THE RIGHT PART...ITS BEEN OVER 4 YEARS AND THEY STILL HAVENT ISSUED THE RIGHT PART SO HOW LONG WILL IT BE TILL I GET MY MONEY BACK?!?! IF I GET MY MONEY BACK, FOR A PROBLEM THAT IS NOWHERE NEAR MY FAULT, LITHIA CAN FIX IT NOW BUT WITH THE SAME PART THAT JUST BROKE. THEY ALSO SAID IF I DONT PAY THE $580 THEY WOULD PUT IN MY FILE THAT I REFUSED THE REPAIR FOR THE RECALL AND BE COMPLETELY RESPONSIBLE FOR ALL CHARGES REGARDING THE RECALLS...EVEN THO I ALREADY AM. I HAVE NEVER HEARD OF A CONSUMER HAVING TO PAY OUT OF POCKET FOR A FAULTY PART PUT IN A NEW CAR! THIS CANT BE LEGAL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THERE ARE 2 RECALLS ON MY CAR THE MILEAGE IS 59000 AND THE SHIFTER CABLE IS THE PROBLEM RIGHT NOW THERE IS ALSO A RECALL ON THE STEERING WHEEL. APPARENTLY THE WHOLE [XXX] THING CAN FALL OFF WHILE DRIVING....THE ONLY WAY I FOUND OUT ABOUT THE SHIFTER CABLE IS BECAUSE MINE BROKE...NO NOTICE WAS SENT OUT AND THE REASON FOR IT AND THAT IS BECAUSE THEY HAVENT CREATED A STUPID BUSHING THAT WONT BREAK, THE SHIFTER IS IN PARK BUT THE TRANSMISSION IS IN NEUTRAL....I HAD TO HAVE THE CAR TOWED HOME. THEN THE FORD CORPORATE OFFICE TOLD ME OF THE RECALL...THEY ALSO SAID THERE IS NO PART ISSUED YET EVEN THO ALL 2013 TO 2017 MODELS HAVE THE SAME PROBLEM. FORD TOLD ME I WOULD HAVE TO PAY NOTHING BECAUSE IT'S A RECALL. I TOOK MY CAR TO LITHIA FORD IN FRESNO CA BECAUSE CORPORATE INSTRUCTED ME TO TAKE IT THERE AND THAT WAS WHEN THEY TOLD ME I WOULD HAVE TO PAY $580 OUT OF POCKET AND WILL GET REIMBURSED WHEN FORD ISSUES THE RIGHT PART...ITS BEEN OVER 4 YEARS AND THEY STILL HAVENT ISSUED THE RIGHT PART SO HOW LONG WILL IT BE TILL I GET MY MONEY BACK?!?! IF I GET MY MONEY BACK, FOR A PROBLEM THAT IS NOWHERE NEAR MY FAULT, LITHIA CAN FIX IT NOW BUT WITH THE SAME PART THAT JUST BROKE. THEY ALSO SAID IF I DONT PAY THE $580 THEY WOULD PUT IN MY FILE THAT I REFUSED THE REPAIR FOR THE RECALL AND BE COMPLETELY RESPONSIBLE FOR ALL CHARGES REGARDING THE RECALLS...EVEN THO I ALREADY AM. I HAVE NEVER HEARD OF A CONSUMER HAVING TO PAY OUT OF POCKET FOR A FAULTY PART PUT IN A NEW CAR! THIS CANT BE LEGAL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11113340
Recall Date: Jul 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.
Corrective Action:
2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.
Additional Notes:
2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.
Mfg Campaign: 11113390
Recall Date: Jul 24, 2018
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury