Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.
Mfg Campaign: 11659697
Recall Date: May 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
Mfg Campaign: 11659759
Recall Date: May 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Mfg Campaign: 11659325
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle decelerated independently and failed to accelerate as needed. The contact stated that after parking the vehicle, the contact was unable to move the gear shifter into reverse or drive out of the parking space. The contact maneuvered the gear shifter, and opened and closed the doors several times, and occasionally pushed the vehicle to get the transmission to activate or reset. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact waited for a while and then opened and closed the door while making several attempts to start the vehicle. The “WRENCH” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the shifter cable had failed and needed to be replaced. The vehicle was repaired. The contact stated that 4 years later the failure returned. The failure had occurred several times and became more frequent. The vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle decelerated independently and failed to accelerate as needed. The contact stated that after parking the vehicle, the contact was unable to move the gear shifter into reverse or drive out of the parking space. The contact maneuvered the gear shifter, and opened and closed the doors several times, and occasionally pushed the vehicle to get the transmission to activate or reset. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact waited for a while and then opened and closed the door while making several attempts to start the vehicle. The “WRENCH” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the shifter cable had failed and needed to be replaced. The vehicle was repaired. The contact stated that 4 years later the failure returned. The failure had occurred several times and became more frequent. The vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle decelerated independently and failed to accelerate as needed. The contact stated that after parking the vehicle, the contact was unable to move the gear shifter into reverse or drive out of the parking space. The contact maneuvered the gear shifter, and opened and closed the doors several times, and occasionally pushed the vehicle to get the transmission to activate or reset. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact waited for a while and then opened and closed the door while making several attempts to start the vehicle. The “WRENCH” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the shifter cable had failed and needed to be replaced. The vehicle was repaired. The contact stated that 4 years later the failure returned. The failure had occurred several times and became more frequent. The vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.
Mfg Campaign: 11658365
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact’s daughter owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle hesitated while starting, with the message "Coolant Level Low" displayed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Corrective Action:
The contact’s daughter owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle hesitated while starting, with the message "Coolant Level Low" displayed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Additional Notes:
The contact’s daughter owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle hesitated while starting, with the message "Coolant Level Low" displayed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Mfg Campaign: 11658487
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 102,900.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 102,900.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 102,900.
Mfg Campaign: 11657237
Recall Date: Apr 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.
Corrective Action:
Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.
Additional Notes:
Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.
Mfg Campaign: 11657323
Recall Date: Apr 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.
Corrective Action:
Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.
Additional Notes:
Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.
Mfg Campaign: 11656928
Recall Date: Apr 26, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant temperature warning light illuminated. There was white smoke coming from the exhaust pipe. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant temperature warning light illuminated. There was white smoke coming from the exhaust pipe. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant temperature warning light illuminated. There was white smoke coming from the exhaust pipe. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11655378
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Mfg Campaign: 11655454
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,352.
Mfg Campaign: 11655454
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 MPH, he noticed white smoke coming from the rear of the vehicle. The check engine and coolant warning lights illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cylinder #3 and that the engine would need to be inspected. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number, and opened a case. The contact was relating to the failure of Technical Service Bulletin: 22-2134 (Low Coolant, White Exhaust Smoke And/or Illuminated); however, the VIN was not included in the bulletin. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 MPH, he noticed white smoke coming from the rear of the vehicle. The check engine and coolant warning lights illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cylinder #3 and that the engine would need to be inspected. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number, and opened a case. The contact was relating to the failure of Technical Service Bulletin: 22-2134 (Low Coolant, White Exhaust Smoke And/or Illuminated); however, the VIN was not included in the bulletin. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 MPH, he noticed white smoke coming from the rear of the vehicle. The check engine and coolant warning lights illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cylinder #3 and that the engine would need to be inspected. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number, and opened a case. The contact was relating to the failure of Technical Service Bulletin: 22-2134 (Low Coolant, White Exhaust Smoke And/or Illuminated); however, the VIN was not included in the bulletin. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.
Mfg Campaign: 11655470
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We own a 2017 ford fusion with 72,000 miles and I took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said I needed a new engine due to the coolant intruding in one of the pistons , I did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, I reached out to Ford customer service and they said they couldn’t help me with this issue since my warranty was expired , I ended up replacing the engine for a new one at a cost of over 8,300 dlls and I was told to keep my receipt in case of a recall on this issue . I didn’t want to buy another car since I I just had purchase a 2025 F-150 and i don’t want 2 car payments and my wife’s 2017 ford fusion is in an immaculate condition except for the engine failure .
Corrective Action:
We own a 2017 ford fusion with 72,000 miles and I took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said I needed a new engine due to the coolant intruding in one of the pistons , I did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, I reached out to Ford customer service and they said they couldn’t help me with this issue since my warranty was expired , I ended up replacing the engine for a new one at a cost of over 8,300 dlls and I was told to keep my receipt in case of a recall on this issue . I didn’t want to buy another car since I I just had purchase a 2025 F-150 and i don’t want 2 car payments and my wife’s 2017 ford fusion is in an immaculate condition except for the engine failure .
Additional Notes:
We own a 2017 ford fusion with 72,000 miles and I took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said I needed a new engine due to the coolant intruding in one of the pistons , I did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, I reached out to Ford customer service and they said they couldn’t help me with this issue since my warranty was expired , I ended up replacing the engine for a new one at a cost of over 8,300 dlls and I was told to keep my receipt in case of a recall on this issue . I didn’t want to buy another car since I I just had purchase a 2025 F-150 and i don’t want 2 car payments and my wife’s 2017 ford fusion is in an immaculate condition except for the engine failure .
Mfg Campaign: 11655525
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Corrective Action:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Additional Notes:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Mfg Campaign: 11655528
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Corrective Action:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Additional Notes:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Mfg Campaign: 11655528
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Corrective Action:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Additional Notes:
Just got my car I’m financing (used) It’s been giving me problems since I got it slow acceleration, overheat . , engine stalling Start and go Option isn’t working . Can I have a professional assist me with a recall maintenance please
Mfg Campaign: 11655528
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that the passenger’s side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The contact stated that the failure had occurred twice. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,419.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that the passenger’s side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The contact stated that the failure had occurred twice. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,419.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that the passenger’s side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The contact stated that the failure had occurred twice. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,419.
Mfg Campaign: 11655313
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 ford fusion se’s with 2.0 engines for the same issue.
Corrective Action:
My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 ford fusion se’s with 2.0 engines for the same issue.
Additional Notes:
My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 ford fusion se’s with 2.0 engines for the same issue.
Mfg Campaign: 11655096
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I own a 2017 Ford Fusion with 49,300 miles. The engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. I brought it to the dealer and they said that the coolant leaked into the engine and that I needed a new engine. I recently found out that these engines are defective, and Ford knowingly has been selling these cars.
Corrective Action:
I own a 2017 Ford Fusion with 49,300 miles. The engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. I brought it to the dealer and they said that the coolant leaked into the engine and that I needed a new engine. I recently found out that these engines are defective, and Ford knowingly has been selling these cars.
Additional Notes:
I own a 2017 Ford Fusion with 49,300 miles. The engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. I brought it to the dealer and they said that the coolant leaked into the engine and that I needed a new engine. I recently found out that these engines are defective, and Ford knowingly has been selling these cars.
Mfg Campaign: 11654247
Recall Date: Apr 12, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Corrective Action:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Additional Notes:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Mfg Campaign: 11654262
Recall Date: Apr 12, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury