Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Corrective Action:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Additional Notes:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Mfg Campaign: 11654262
Recall Date: Apr 12, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Corrective Action:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Additional Notes:
I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module
Mfg Campaign: 11654262
Recall Date: Apr 12, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.
Corrective Action:
I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.
Additional Notes:
I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.
Mfg Campaign: 11652586
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "Please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "Please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "Please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.
Mfg Campaign: 11652588
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the check engine warning light illuminated with a misfire in the engine and the vehicle experienced a reduction of automotive power and the vehicle decelerated to 40 MPH. The contact proceeded to take the vehicle to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the check engine warning light illuminated with a misfire in the engine and the vehicle experienced a reduction of automotive power and the vehicle decelerated to 40 MPH. The contact proceeded to take the vehicle to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the check engine warning light illuminated with a misfire in the engine and the vehicle experienced a reduction of automotive power and the vehicle decelerated to 40 MPH. The contact proceeded to take the vehicle to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Mfg Campaign: 11652035
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle was just disagnosed with the coolant intrusion issue outlined in TSB 19-2346. I have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. I am disappointed I had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. This engine design is clearly faulty and Ford has been aware of the issue with these engines since at least 2019. How can it be 2025 and a recall has not been initiated??? This is unacceptable. I am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. Had I been aware of this inevitible issue sooner (due to a recall or any other manditory notice), I would have traded the car in long ago.
Corrective Action:
My vehicle was just disagnosed with the coolant intrusion issue outlined in TSB 19-2346. I have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. I am disappointed I had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. This engine design is clearly faulty and Ford has been aware of the issue with these engines since at least 2019. How can it be 2025 and a recall has not been initiated??? This is unacceptable. I am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. Had I been aware of this inevitible issue sooner (due to a recall or any other manditory notice), I would have traded the car in long ago.
Additional Notes:
My vehicle was just disagnosed with the coolant intrusion issue outlined in TSB 19-2346. I have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. I am disappointed I had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. This engine design is clearly faulty and Ford has been aware of the issue with these engines since at least 2019. How can it be 2025 and a recall has not been initiated??? This is unacceptable. I am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. Had I been aware of this inevitible issue sooner (due to a recall or any other manditory notice), I would have traded the car in long ago.
Mfg Campaign: 11652065
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!
Corrective Action:
On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!
Additional Notes:
On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!
Mfg Campaign: 11651499
Recall Date: Mar 29, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that during an oil change, the technician at the dealer advised the contact that there was coolant in the engine block, which caused damage to the engine. The contact was advised that the engine needed to be replaced. The contact was informed by the dealer that it was a known failure in similar vehicles. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that during an oil change, the technician at the dealer advised the contact that there was coolant in the engine block, which caused damage to the engine. The contact was advised that the engine needed to be replaced. The contact was informed by the dealer that it was a known failure in similar vehicles. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that during an oil change, the technician at the dealer advised the contact that there was coolant in the engine block, which caused damage to the engine. The contact was advised that the engine needed to be replaced. The contact was informed by the dealer that it was a known failure in similar vehicles. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11651352
Recall Date: Mar 28, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!
Corrective Action:
I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!
Additional Notes:
I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!
Mfg Campaign: 11650960
Recall Date: Mar 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low oil warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,500.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low oil warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,500.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low oil warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,500.
Mfg Campaign: 11650139
Recall Date: Mar 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
my Ford Eco Boost engine has a coolant intrusion which can cause overheating and possibly engine fire. There is currently a class action lawsuit against Ford and Ford has issued a TSB bulletin for this problem.
Corrective Action:
my Ford Eco Boost engine has a coolant intrusion which can cause overheating and possibly engine fire. There is currently a class action lawsuit against Ford and Ford has issued a TSB bulletin for this problem.
Additional Notes:
my Ford Eco Boost engine has a coolant intrusion which can cause overheating and possibly engine fire. There is currently a class action lawsuit against Ford and Ford has issued a TSB bulletin for this problem.
Mfg Campaign: 11649846
Recall Date: Mar 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the VIN was not included in TSB: 22-2134 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GDI Engine – Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,900.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the VIN was not included in TSB: 22-2134 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GDI Engine – Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,900.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the VIN was not included in TSB: 22-2134 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GDI Engine – Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,900.
Mfg Campaign: 11649262
Recall Date: Mar 19, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the vehicle lost automotive power, with white smoke coming from underneath the hood. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the shoulder lane and parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the vehicle lost automotive power, with white smoke coming from underneath the hood. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the shoulder lane and parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving on the highway at 60 MPH, the vehicle lost automotive power, with white smoke coming from underneath the hood. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the shoulder lane and parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11649064
Recall Date: Mar 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT ISSUE CAUSED ENGINE OVERHEAT WHICH LEAD TO CYLINDER MISFIRE AND ENGINE FAILURE
Corrective Action:
COOLANT ISSUE CAUSED ENGINE OVERHEAT WHICH LEAD TO CYLINDER MISFIRE AND ENGINE FAILURE
Additional Notes:
COOLANT ISSUE CAUSED ENGINE OVERHEAT WHICH LEAD TO CYLINDER MISFIRE AND ENGINE FAILURE
Mfg Campaign: 11648604
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine overheats. Stalls while driving. Seizes up. Coolant intrusion
Corrective Action:
Engine overheats. Stalls while driving. Seizes up. Coolant intrusion
Additional Notes:
Engine overheats. Stalls while driving. Seizes up. Coolant intrusion
Mfg Campaign: 11648619
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. The car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. The car would launch slowly from a start and made a right turn on red risky. The problem has been confirmed by a Ford dealer. The mechanic said this is a "known problem" with these engines. This problem/engine, however, is not covered under warranty. The vehicle was inspected by a Ford dealership. There was a check engine light 3 days prior with no symptoms. The code came back with a cylinder 2 misfire. I made an appointment for the closest day possible. After 2 days, the car was a bit shaky and the unusual vibration was noticeable. On the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. I brought my car into the dealer immediately.
Corrective Action:
Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. The car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. The car would launch slowly from a start and made a right turn on red risky. The problem has been confirmed by a Ford dealer. The mechanic said this is a "known problem" with these engines. This problem/engine, however, is not covered under warranty. The vehicle was inspected by a Ford dealership. There was a check engine light 3 days prior with no symptoms. The code came back with a cylinder 2 misfire. I made an appointment for the closest day possible. After 2 days, the car was a bit shaky and the unusual vibration was noticeable. On the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. I brought my car into the dealer immediately.
Additional Notes:
Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. The car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. The car would launch slowly from a start and made a right turn on red risky. The problem has been confirmed by a Ford dealer. The mechanic said this is a "known problem" with these engines. This problem/engine, however, is not covered under warranty. The vehicle was inspected by a Ford dealership. There was a check engine light 3 days prior with no symptoms. The code came back with a cylinder 2 misfire. I made an appointment for the closest day possible. After 2 days, the car was a bit shaky and the unusual vibration was noticeable. On the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. I brought my car into the dealer immediately.
Mfg Campaign: 11648503
Recall Date: Mar 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford 2017 - Coolant Intrusion - Mileage drove (116,700mi) Vehicle vibration during everyday start of the car. White smoke during every day start of engine. Engine check light is on. Took it to Ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. I can’t afford for it. Worried that it would lead to severe risk like engine fire in near future. Requesting NHTSA to extend it as a mandatory recall for all affected Ford Vehicles.
Corrective Action:
Ford 2017 - Coolant Intrusion - Mileage drove (116,700mi) Vehicle vibration during everyday start of the car. White smoke during every day start of engine. Engine check light is on. Took it to Ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. I can’t afford for it. Worried that it would lead to severe risk like engine fire in near future. Requesting NHTSA to extend it as a mandatory recall for all affected Ford Vehicles.
Additional Notes:
Ford 2017 - Coolant Intrusion - Mileage drove (116,700mi) Vehicle vibration during everyday start of the car. White smoke during every day start of engine. Engine check light is on. Took it to Ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. I can’t afford for it. Worried that it would lead to severe risk like engine fire in near future. Requesting NHTSA to extend it as a mandatory recall for all affected Ford Vehicles.
Mfg Campaign: 11648369
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11646339
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11646339
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1.5 Ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. Ford TSB 21N12, 22-2322 and others address this exact issue. Ford failed to notify me of TSB, and the short time Ford allowed to replace engine has expired. Contact with Ford Corp resulted in no help with my car.
Corrective Action:
1.5 Ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. Ford TSB 21N12, 22-2322 and others address this exact issue. Ford failed to notify me of TSB, and the short time Ford allowed to replace engine has expired. Contact with Ford Corp resulted in no help with my car.
Additional Notes:
1.5 Ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. Ford TSB 21N12, 22-2322 and others address this exact issue. Ford failed to notify me of TSB, and the short time Ford allowed to replace engine has expired. Contact with Ford Corp resulted in no help with my car.
Mfg Campaign: 11645984
Recall Date: Mar 3, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury