FORD FUSION 2017

Complete listing of complaints and recalls for this vehicle

1.3K
Complaints
5
Recalls

Complaints & Recalls

1.3K Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V162000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Potential Risk:
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S12
Notice Date: Jun 27, 2023
Recall Date: Mar 10, 2023
Ford Motor Company
NHTSA Campaign: 18V167000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Potential Risk:
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S08
Notice Date: Apr 30, 2018
Recall Date: Mar 12, 2018
Ford Motor Company
NHTSA Campaign: 17V427000 SAFETY RECALL
6K Vehicles Affected
Recall Date: Jul 6, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Potential Risk:
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
FREE Recall Solution:
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S16
Notice Date: Aug 25, 2017
Recall Date: Jul 6, 2017
Ford Motor Company
NHTSA Campaign: 16V874000 SAFETY RECALL
25 Vehicles Affected
Recall Date: Dec 5, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Potential Risk:
During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16S43
Notice Date: Jan 10, 2017
Recall Date: Dec 5, 2016

Consumer Complaints

1.3K Complaints
Ford Motor Company
Campaign: 11338785 Other
Jul 11, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR

Corrective Action:

CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR

Additional Notes:

CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR

Manufacturer: FORD
Mfg Campaign: 11338785
Notice Date: Jul 11, 2020
Recall Date: Jul 11, 2020
Ford Motor Company
Campaign: 11338676 Other
Jul 10, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS BACKING OUT OF MY DRIVEWAY FROM MY CAR ALL OF SUDDEN STOPPED, AND SHIFTED BACK TO PARK. MAINTENANCE LIGHT WAS ON AND MESSAGE SAID SHIFT SYSTEM FAULT. I TURNED OF MY CAR AND BACK ON SAME THING, TRIED THE MANUAL OVERRIDE IT DID THE SAME THING. TOW TRUCK ENDED UP DRAGGING MY CAR ON TO THE TOW TRUCK BED. I HAVE A VIDEO OF IT DOING IT.

Corrective Action:

I WAS BACKING OUT OF MY DRIVEWAY FROM MY CAR ALL OF SUDDEN STOPPED, AND SHIFTED BACK TO PARK. MAINTENANCE LIGHT WAS ON AND MESSAGE SAID SHIFT SYSTEM FAULT. I TURNED OF MY CAR AND BACK ON SAME THING, TRIED THE MANUAL OVERRIDE IT DID THE SAME THING. TOW TRUCK ENDED UP DRAGGING MY CAR ON TO THE TOW TRUCK BED. I HAVE A VIDEO OF IT DOING IT.

Additional Notes:

I WAS BACKING OUT OF MY DRIVEWAY FROM MY CAR ALL OF SUDDEN STOPPED, AND SHIFTED BACK TO PARK. MAINTENANCE LIGHT WAS ON AND MESSAGE SAID SHIFT SYSTEM FAULT. I TURNED OF MY CAR AND BACK ON SAME THING, TRIED THE MANUAL OVERRIDE IT DID THE SAME THING. TOW TRUCK ENDED UP DRAGGING MY CAR ON TO THE TOW TRUCK BED. I HAVE A VIDEO OF IT DOING IT.

Manufacturer: FORD
Mfg Campaign: 11338676
Notice Date: Jul 10, 2020
Recall Date: Jul 10, 2020
Ford Motor Company
Campaign: 11338047 Other
Jul 7, 2020
Defect Description:

ENGINE

Potential Consequences:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Corrective Action:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Additional Notes:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Manufacturer: FORD
Mfg Campaign: 11338047
Notice Date: Jul 7, 2020
Recall Date: Jul 7, 2020
Ford Motor Company
Campaign: 11338047 Other
Jul 7, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Corrective Action:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Additional Notes:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Manufacturer: FORD
Mfg Campaign: 11338047
Notice Date: Jul 7, 2020
Recall Date: Jul 7, 2020
Ford Motor Company
Campaign: 11338047 Other
Jul 7, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Corrective Action:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Additional Notes:

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

Manufacturer: FORD
Mfg Campaign: 11338047
Notice Date: Jul 7, 2020
Recall Date: Jul 7, 2020
Ford Motor Company
Campaign: 11337319 Other
Jul 3, 2020
Defect Description:

ENGINE

Potential Consequences:

COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR

Corrective Action:

COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR

Additional Notes:

COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR

Manufacturer: FORD
Mfg Campaign: 11337319
Notice Date: Jul 3, 2020
Recall Date: Jul 3, 2020
Ford Motor Company
Campaign: 11337394 Other
Jul 3, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH

Corrective Action:

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH

Additional Notes:

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH

Manufacturer: FORD
Mfg Campaign: 11337394
Notice Date: Jul 3, 2020
Recall Date: Jul 3, 2020
Ford Motor Company
Campaign: 11337201 Other
Jul 2, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

Corrective Action:

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

Additional Notes:

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

Manufacturer: FORD
Mfg Campaign: 11337201
Notice Date: Jul 2, 2020
Recall Date: Jul 2, 2020
Ford Motor Company
Campaign: 11337234 Other
Jul 2, 2020
Defect Description:

ENGINE

Potential Consequences:

I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE

Corrective Action:

I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE

Additional Notes:

I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE

Manufacturer: FORD
Mfg Campaign: 11337234
Notice Date: Jul 2, 2020
Recall Date: Jul 2, 2020
Ford Motor Company
Campaign: 11330955 Other
Jun 26, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

Corrective Action:

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

Additional Notes:

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

Manufacturer: FORD
Mfg Campaign: 11330955
Notice Date: Jun 26, 2020
Recall Date: Jun 26, 2020
Ford Motor Company
Campaign: 11330700 Other
Jun 24, 2020
Defect Description:

AIR BAGS

Potential Consequences:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Corrective Action:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Additional Notes:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Manufacturer: FORD
Mfg Campaign: 11330700
Notice Date: Jun 24, 2020
Recall Date: Jun 24, 2020
Ford Motor Company
Campaign: 11330700 Other
Jun 24, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Corrective Action:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Additional Notes:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Manufacturer: FORD
Mfg Campaign: 11330700
Notice Date: Jun 24, 2020
Recall Date: Jun 24, 2020
Ford Motor Company
Campaign: 11330700 Other
Jun 24, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Corrective Action:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Additional Notes:

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

Manufacturer: FORD
Mfg Campaign: 11330700
Notice Date: Jun 24, 2020
Recall Date: Jun 24, 2020
Ford Motor Company
Campaign: 11329489 Other
Jun 17, 2020
Defect Description:

ENGINE

Potential Consequences:

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK IS INTERNAL. PLEASE HELP GET 2.0L INCLUDED IN THE CURRENT RECALL PROGRAM 19B37. *TR

Corrective Action:

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK IS INTERNAL. PLEASE HELP GET 2.0L INCLUDED IN THE CURRENT RECALL PROGRAM 19B37. *TR

Additional Notes:

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK IS INTERNAL. PLEASE HELP GET 2.0L INCLUDED IN THE CURRENT RECALL PROGRAM 19B37. *TR

Manufacturer: FORD
Mfg Campaign: 11329489
Notice Date: Jun 17, 2020
Recall Date: Jun 17, 2020
Ford Motor Company
Campaign: 11328979 Other
Jun 15, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

Corrective Action:

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

Additional Notes:

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

Manufacturer: FORD
Mfg Campaign: 11328979
Notice Date: Jun 15, 2020
Recall Date: Jun 15, 2020
Ford Motor Company
Campaign: 11328790 Other
Jun 14, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.

Corrective Action:

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.

Additional Notes:

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.

Manufacturer: FORD
Mfg Campaign: 11328790
Notice Date: Jun 14, 2020
Recall Date: Jun 14, 2020
Ford Motor Company
Campaign: 11328717 Other
Jun 13, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR

Corrective Action:

THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR

Additional Notes:

THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR

Manufacturer: FORD
Mfg Campaign: 11328717
Notice Date: Jun 13, 2020
Recall Date: Jun 13, 2020
Ford Motor Company
Campaign: 11328608 Other
Jun 12, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THURSDAY 6/11/20 ABOUT 7PM I WAS TRYING TO BACK OUT OF THE DRIVEWAY AND THE EMERGENCY BREAK JUST CAME ON AND THE CAR WOULDN'T DRIVE ANYMORE COME TO FIND OUT IT WAS THE SHIFT LINK BUSHING. ALMOST CAUSED ME TO WRECK WITH ONCOMING TRAFFIC DUE TO THE SUDDEN STOP. I TOOK IT TO RUSTY ECK FORD IN WICHITA KS TODAY 6/12/20 AND GOT IT FIXED. THEY MADE MENTION THAT THIS HAS BEEN COMMON WITH OTHER FUSIONS SO I FIGURED I SHOULD REPORT THIS ISSUE TODAY. *TR

Corrective Action:

THURSDAY 6/11/20 ABOUT 7PM I WAS TRYING TO BACK OUT OF THE DRIVEWAY AND THE EMERGENCY BREAK JUST CAME ON AND THE CAR WOULDN'T DRIVE ANYMORE COME TO FIND OUT IT WAS THE SHIFT LINK BUSHING. ALMOST CAUSED ME TO WRECK WITH ONCOMING TRAFFIC DUE TO THE SUDDEN STOP. I TOOK IT TO RUSTY ECK FORD IN WICHITA KS TODAY 6/12/20 AND GOT IT FIXED. THEY MADE MENTION THAT THIS HAS BEEN COMMON WITH OTHER FUSIONS SO I FIGURED I SHOULD REPORT THIS ISSUE TODAY. *TR

Additional Notes:

THURSDAY 6/11/20 ABOUT 7PM I WAS TRYING TO BACK OUT OF THE DRIVEWAY AND THE EMERGENCY BREAK JUST CAME ON AND THE CAR WOULDN'T DRIVE ANYMORE COME TO FIND OUT IT WAS THE SHIFT LINK BUSHING. ALMOST CAUSED ME TO WRECK WITH ONCOMING TRAFFIC DUE TO THE SUDDEN STOP. I TOOK IT TO RUSTY ECK FORD IN WICHITA KS TODAY 6/12/20 AND GOT IT FIXED. THEY MADE MENTION THAT THIS HAS BEEN COMMON WITH OTHER FUSIONS SO I FIGURED I SHOULD REPORT THIS ISSUE TODAY. *TR

Manufacturer: FORD
Mfg Campaign: 11328608
Notice Date: Jun 12, 2020
Recall Date: Jun 12, 2020
Ford Motor Company
Campaign: 11327988 Other
Jun 9, 2020
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL IS LOOSE. THIS IS MORE MOVEMENT THAN VIBRATING. IT IS LOOSE WHETHER CAR IS MOVING OR STILL. *TR

Corrective Action:

STEERING WHEEL IS LOOSE. THIS IS MORE MOVEMENT THAN VIBRATING. IT IS LOOSE WHETHER CAR IS MOVING OR STILL. *TR

Additional Notes:

STEERING WHEEL IS LOOSE. THIS IS MORE MOVEMENT THAN VIBRATING. IT IS LOOSE WHETHER CAR IS MOVING OR STILL. *TR

Manufacturer: FORD
Mfg Campaign: 11327988
Notice Date: Jun 9, 2020
Recall Date: Jun 9, 2020
Ford Motor Company
Campaign: 11328023 Other
Jun 9, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PARKED THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SONS FORD AUBURN (2305 S COLLEGE ST, AUBURN, AL 36832, (334) 246-0766) AND INFORMED THE DEALER OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 35,090.

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PARKED THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SONS FORD AUBURN (2305 S COLLEGE ST, AUBURN, AL 36832, (334) 246-0766) AND INFORMED THE DEALER OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 35,090.

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND PARKED THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SONS FORD AUBURN (2305 S COLLEGE ST, AUBURN, AL 36832, (334) 246-0766) AND INFORMED THE DEALER OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 35,090.

Manufacturer: FORD
Mfg Campaign: 11328023
Notice Date: Jun 9, 2020
Recall Date: Jun 9, 2020

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