Complaints & Recalls
Consumer Complaints
387 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Mfg Campaign: 11674031
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
Mfg Campaign: 11674031
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661735
Recall Date: May 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661735
Recall Date: May 18, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658761
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658761
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.
Corrective Action:
12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.
Additional Notes:
12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.
Mfg Campaign: 11652220
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Corrective Action:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Additional Notes:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Mfg Campaign: 11652195
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Corrective Action:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Additional Notes:
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
Mfg Campaign: 11652195
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
Left rear tire blew out was in left lane was hard to get off the road all tires have inflation issue continental 225/65 r 17
Corrective Action:
Left rear tire blew out was in left lane was hard to get off the road all tires have inflation issue continental 225/65 r 17
Additional Notes:
Left rear tire blew out was in left lane was hard to get off the road all tires have inflation issue continental 225/65 r 17
Mfg Campaign: 11649687
Recall Date: Mar 21, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Mfg Campaign: 11649190
Recall Date: Mar 19, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 37,000.
Corrective Action:
The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 37,000.
Additional Notes:
The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 37,000.
Mfg Campaign: 11646990
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Mfg Campaign: 11646186
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Mfg Campaign: 11646186
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving normally at speed. The truck suddenly lost power. The gas pedal was unresponsive. It took a moment to realize what had happened since the truck showed no indication of an issue. No warnings showed on the dash, the radio was playing as normal. Pressing the gas pedal did nothing. Brakes worked. I was on a road where was I luckily was able to coast into a parking lot and stop safely. I shut off the vehicle and immediately turned it back on. Everything started normally and the vehicle drove normally from that point.
Corrective Action:
I was driving normally at speed. The truck suddenly lost power. The gas pedal was unresponsive. It took a moment to realize what had happened since the truck showed no indication of an issue. No warnings showed on the dash, the radio was playing as normal. Pressing the gas pedal did nothing. Brakes worked. I was on a road where was I luckily was able to coast into a parking lot and stop safely. I shut off the vehicle and immediately turned it back on. Everything started normally and the vehicle drove normally from that point.
Additional Notes:
I was driving normally at speed. The truck suddenly lost power. The gas pedal was unresponsive. It took a moment to realize what had happened since the truck showed no indication of an issue. No warnings showed on the dash, the radio was playing as normal. Pressing the gas pedal did nothing. Brakes worked. I was on a road where was I luckily was able to coast into a parking lot and stop safely. I shut off the vehicle and immediately turned it back on. Everything started normally and the vehicle drove normally from that point.
Mfg Campaign: 11645521
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.
Mfg Campaign: 11645602
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I am experiencing a serious safety issue with my 2023 Ford Maverick Hybrid, which involves powertrain malfunction and sudden loss of power while driving. The issue first appeared on [XXX], when I received a Powertrain Malfunction / Reduced Power warning in the FordPass app and noticed that the vehicle was losing power intermittently. Since then, I have taken my vehicle to the dealership three times for diagnostics and repairs, but the issue persists. Service history and failed repair attempts: [XXX] – I visited Folsom Lake Ford to address this issue, but the dealer claimed the vehicle was “operating normally.” [XXX] – I took my car to Future Ford of Sacramento, requesting diagnostics and repairs for the transmission. The dealership replaced the CV axles but did not acknowledge or resolve the powertrain issue. [XXX] – The same error occurred again, and I returned to Future Ford of Sacramento. The dealer once again failed to find or fix the problem. [XXX] – Hours after picking up the car, the Powertrain Malfunction / Reduced Power error reappeared in FordPass. Possible Link to Known Ford Maverick Issues: Ford has already issued recalls for similar problems affecting Ford Maverick (2022–2023) and Bronco Sport models related to 12V battery failures that cause power loss. However, my VIN is not included in any official recall, despite showing the same symptoms. This issue is extremely dangerous, as the vehicle unexpectedly loses power while driving, creating a serious risk of an accident, especially on highways. Suspected Fraud by the Dealer: Despite multiple service visits, the dealership has not provided a detailed diagnostic report. I suspect the dealer is simply resetting the error codes instead of fixing the problem. Investigate whether this is a widespread issue among 2023 Ford Maverick models. Determine if Ford should issue a recall for this powertrain problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am experiencing a serious safety issue with my 2023 Ford Maverick Hybrid, which involves powertrain malfunction and sudden loss of power while driving. The issue first appeared on [XXX], when I received a Powertrain Malfunction / Reduced Power warning in the FordPass app and noticed that the vehicle was losing power intermittently. Since then, I have taken my vehicle to the dealership three times for diagnostics and repairs, but the issue persists. Service history and failed repair attempts: [XXX] – I visited Folsom Lake Ford to address this issue, but the dealer claimed the vehicle was “operating normally.” [XXX] – I took my car to Future Ford of Sacramento, requesting diagnostics and repairs for the transmission. The dealership replaced the CV axles but did not acknowledge or resolve the powertrain issue. [XXX] – The same error occurred again, and I returned to Future Ford of Sacramento. The dealer once again failed to find or fix the problem. [XXX] – Hours after picking up the car, the Powertrain Malfunction / Reduced Power error reappeared in FordPass. Possible Link to Known Ford Maverick Issues: Ford has already issued recalls for similar problems affecting Ford Maverick (2022–2023) and Bronco Sport models related to 12V battery failures that cause power loss. However, my VIN is not included in any official recall, despite showing the same symptoms. This issue is extremely dangerous, as the vehicle unexpectedly loses power while driving, creating a serious risk of an accident, especially on highways. Suspected Fraud by the Dealer: Despite multiple service visits, the dealership has not provided a detailed diagnostic report. I suspect the dealer is simply resetting the error codes instead of fixing the problem. Investigate whether this is a widespread issue among 2023 Ford Maverick models. Determine if Ford should issue a recall for this powertrain problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am experiencing a serious safety issue with my 2023 Ford Maverick Hybrid, which involves powertrain malfunction and sudden loss of power while driving. The issue first appeared on [XXX], when I received a Powertrain Malfunction / Reduced Power warning in the FordPass app and noticed that the vehicle was losing power intermittently. Since then, I have taken my vehicle to the dealership three times for diagnostics and repairs, but the issue persists. Service history and failed repair attempts: [XXX] – I visited Folsom Lake Ford to address this issue, but the dealer claimed the vehicle was “operating normally.” [XXX] – I took my car to Future Ford of Sacramento, requesting diagnostics and repairs for the transmission. The dealership replaced the CV axles but did not acknowledge or resolve the powertrain issue. [XXX] – The same error occurred again, and I returned to Future Ford of Sacramento. The dealer once again failed to find or fix the problem. [XXX] – Hours after picking up the car, the Powertrain Malfunction / Reduced Power error reappeared in FordPass. Possible Link to Known Ford Maverick Issues: Ford has already issued recalls for similar problems affecting Ford Maverick (2022–2023) and Bronco Sport models related to 12V battery failures that cause power loss. However, my VIN is not included in any official recall, despite showing the same symptoms. This issue is extremely dangerous, as the vehicle unexpectedly loses power while driving, creating a serious risk of an accident, especially on highways. Suspected Fraud by the Dealer: Despite multiple service visits, the dealership has not provided a detailed diagnostic report. I suspect the dealer is simply resetting the error codes instead of fixing the problem. Investigate whether this is a widespread issue among 2023 Ford Maverick models. Determine if Ford should issue a recall for this powertrain problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645206
Recall Date: Feb 27, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When having the vehicle in reverse, the rear-camera’s image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.
Corrective Action:
When having the vehicle in reverse, the rear-camera’s image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.
Additional Notes:
When having the vehicle in reverse, the rear-camera’s image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.
Mfg Campaign: 11643923
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back-over camera screen froze. The contact heard someone yelling and became aware there was a parent and child walking behind the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,595. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back-over camera screen froze. The contact heard someone yelling and became aware there was a parent and child walking behind the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,595. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back-over camera screen froze. The contact heard someone yelling and became aware there was a parent and child walking behind the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,595. VIN tool confirms parts not available.
Mfg Campaign: 11642789
Recall Date: Feb 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This morning while driving to work, I lost acceleration power. I was driving to work at the speed limit of 65 mph. The car started to slow down and I could not get any acceleration when stepping on the gas pedal. I was very lucky that traffic was light and able to coast over to a shoulder of the highway. I called roadside assistance and had it towed to local dealer. Awaiting to hear what the problem is. Feel very uncomfortable at this point.
Corrective Action:
This morning while driving to work, I lost acceleration power. I was driving to work at the speed limit of 65 mph. The car started to slow down and I could not get any acceleration when stepping on the gas pedal. I was very lucky that traffic was light and able to coast over to a shoulder of the highway. I called roadside assistance and had it towed to local dealer. Awaiting to hear what the problem is. Feel very uncomfortable at this point.
Additional Notes:
This morning while driving to work, I lost acceleration power. I was driving to work at the speed limit of 65 mph. The car started to slow down and I could not get any acceleration when stepping on the gas pedal. I was very lucky that traffic was light and able to coast over to a shoulder of the highway. I called roadside assistance and had it towed to local dealer. Awaiting to hear what the problem is. Feel very uncomfortable at this point.
Mfg Campaign: 11642527
Recall Date: Feb 13, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury